• Journal of Preventive Medicine and Public Health
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• v.28 no.3 s.51
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• pp.563-575
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• 1995

In order to investigate the prevalence and the factors related to the depression and burnout among private practice physicians, a SDS(self-rating depression scale) and MBI(Maslach burnout inventory) -based questionnaire study was performed on 344 private practice physicians in Kwangju and Chonnam area. The results were summarized as follows. 1. Mean SDS score was 38.3 in total subjects and the prevalence rate of depression was 48.8%. As for the frequency order of the items of the SDS, decreased libido, diurnal variation and hopelessness were relatively high, and suicidal rumination, constipation and agitation were noted low. 2. Noticeable factors related with depression were smoking, coffee use, sleeping time and satisfaction with income. 3. As a result a factor analysis with the MBI data, five factors named as emotional exhaustion, depersonalization, personal accomplishment, involvement and self-interest were extracted. Statistical analysis of the data demonstrated that 48.8% of the physician sample reported high scores on emotional exhaustion, and 45.3% scored high on depersonalization. Personal accomplishment scores remained high with 45.3% reporting high personal accomplishment. 4. Variables related to the burnout were age, sleeping time, family size religion, medical speciality, duration of practice setting, visiting patient number, closing day per month and job satisfaction. 5. In the relationship with depression, burnout was closely related to depression. Above results showed that the high percentage of private practice physicians experiencing depression and burnout suggests the need for further research to establish trends, to identify causal factors, and to develop avenues to reduce stress.

• The Journal of the Korea Contents Association
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• v.9 no.10
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• pp.368-377
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• 2009

Hotel employees' emotional exhaustion, depersonalization, and decreased sense of accomplishment lead to the Hotel Employees' Burnout Phenomenon(HEBP). Specifically, a higher stress level leads to an increased incidence of burnout among employees. This high level of burnout results in a decreased desire to work, and ultimately results in decreased service provision levels. In order to resolve the phenomenon, a healing program linked to psychotherapy may be introduced. This program would serve at the company level. In addition, encouragement and advice from seniors and colleagues are also needed. The psychological burden should be minimized by encouragement and compliments, rather than by the pressure for service quality improvement. Further, the employees' personal will to overcome the problem must be present.

• Journal of Digital Convergence
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• v.12 no.12
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• pp.427-439
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• 2014

This study analyzed the effects of job stress, job burnout, and social support on turnover intention for beauty salon workers in Busan. First, the younger, the higher levels of emotional labor; the younger, the lower education levels, the shorter career, and the lower position, the higher job stress and the higher job burnout; and the younger, the lower education levels, and the fewer days off, the higher turnover intention. Second, directors, designers and the staff had emotional labor, job stress, job burnout, and social support associated with turnover intention. Third, owners and designers had their turnover intention in general affected by emotional control, role stress, supervisor support, and colleague support and had their workplace-related turnover intention affected by emotional control, role stress, colleague support, and depersonalization, while the staff had their turnover intention in general and workplace-related turnover intention affected by supervisor support, colleague support, and depersonalization and had their job-related turnover intention affected by supervisor support.

• The Journal of the Korea Contents Association
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• v.12 no.7
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• pp.415-424
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• 2012

This paper tried to identify the impacts of emotional labor on burnout and job satisfaction in the casino industry. Prepared questionnaires were distributed to 300 sample employees working in domestic casino, then used for data analysis 300. The results of this study are as follows: Firstly, surface acting have a positive effect on emotional exhaustion, lack of accomplishment and depersonalization. But deep acting have a negative effect on emotional exhaustion. And deep acting, emotion control have a negative effect on lack of accomplishment and depersonalization. Secondly, surface acting have a positive effect on job environment. Also deep acting, emotion control have a positive effect on rewards and value sharing. And emotion control have a positive effect on work environment. Thirdly, deep acting have a negative effect on job environment. Also, surface acting have a negative effect on rewards and value sharing.

• Journal of the Korea Convergence Society
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• v.10 no.6
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• pp.325-335
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• 2019

The purpose of this study is to determine the impact of physical activity on relieving job burnout among teachers in Korea. To examine this impact, 527 Korean teachers were used in the data analysis. An exploratory factor analysis and internal consistency analysis were employed to verify the validity and reliability of the Maslach Burnout Inventory (MBI-ES), and a t-test and one-way ANOVA were conducted to find the mean differences according to gender, school level, and length of teaching experience. The impact between factors was also verified through correlation and regression analyses. The results of the analyses showed that first, female teachers and teachers with less teaching experience had higher degree of burnout and fewer physical activities compared to male teachers and teachers with longer teaching experience, respectively. Second, teachers' level of moderate-to-vigorous physical activity (MVPA) was negatively correlated with burnout factors. Third, teachers' vigorous physical activity negatively affected depersonalization factors while teachers' sedentary activity positively affected depersonalization factors.

• Journal of Korea Entertainment Industry Association
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• v.15 no.6
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• pp.165-178
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• 2021

The purpose of this study is to see if student support directly affects on the burnout of reduction of high school teachers. The subjects are high school teachers in Seoul, Gyeonggi and Busan. A total of 353 people were surveyed and the final 352 people were confirmed as analysis units, except for one untrustworthy response. The collected data were analyzed using SPSS 20.0 and AMOS 16.0, and structural equation analysis was conducted to verify the effect of student support on the burnout of high school teachers. The study was conducted to a reconstruct survey with significant factor as an embodying the concept and measurement tools of student support. The main findings are as follows: First, student support has been shown to reduce emotional exhaustion, a sub-variant of burnout. Second, student support has been shown to reduce depersonalization. Third, student support has been shown to reduce a sense of personal achievement. This study is significant to demonstrate its effectiveness by using the student's support for social support teachers in order to reduce the burnout of high school teachers even there were no previous studies.

• Journal of the Korea Society of Computer and Information
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• v.22 no.9
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• pp.171-177
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• 2017

The purpose of this study is to suggest the implications of social welfare workers' understanding of emotional labor and prevention of psychological exhaustion. In order to achieve this goal, I analyzed the effects of the levels of surface acting and deep acting, which are components of emotional labor in social welfare workers in social welfare center, on emotional exhaustion, depersonalization, and lack of sense of personal accomplishment which are components of psychological exhaustion. And I empirically analyzed how emotional labor affects psychological exhaustion, when superior support and fellow support as components of social support play a role as moderating variables. Empirical results show that emotional labor affects psychological exhaustion and social support plays a moderating role. Based on these results, theoretical and policy implications and future research directions are presented.

• Journal of the Korea Safety Management & Science
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• v.17 no.1
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• pp.231-240
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• 2015

This paper reviewed the relationship between job burnout and service quality, and the moderating effect of self-efficacy. Based on the responses from 232 employees, the results of multiple regression analysis appeared as follow; 1) emotional exhaustion and depersonalization effected negatively on all service quality factors(empathy, reliability, responsiveness). 2) the reduced personal accomplishment effected negatively on two service quality factors(reliability, responsiveness). 3) self-efficacy effected positively on the relationship between emotional exhaustion and service quality. 4) self-efficacy effected positively on the relationship between he reduced personal accomplishment and service quality.

• International Journal of Contents
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• v.8 no.3
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• pp.57-63
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• 2012

Burnout is a severe psychological and physical syndrome that occurs in response to prolonged stress at work. It brings enormous costs to both organizations and individuals because it negatively impacts employees' job attitudes and leads to undesirable behaviors. The purpose of this study was to examine the negative effects of job burnout on the organizational commitment and organizational citizenship behavior of social worker. Organizational citizenship behaviors are efforts by employees above and beyond what is expected. For the research, burnout was consisted of emotional exhaustion(EE), depersonalization(PA) and diminished personal accomplishment(DP) by Maslach and Jackson's MBI. This study analyzed 342 social workers in private social welfare organizations by survey. The results of this study were summarized as follows: Social Workers had negative correlation to burnout on the organizational commitment and organizational citizenship behavior. Especially, EE, PA and DP had a negative effect on the organizational commitment; PA and DP had a negative effect on the organizational citizenship behavior. This study finally discussed theoretical implications for future study and practical implications for burnout strategies on the results.

• Journal of Korean society of Dental Hygiene
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• v.9 no.4
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• pp.569-579
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• 2009

Objectives : This study was to describe burnout and job satisfaction among dental hygienists in some legions. Methods : A cross-sectional survey of dental hygienists were conducted using a custom-designed and validated questionnaire which incorporated the Maslach Burnout Inventory-Human Services Survey(MBI-HSS) as well as questions about demographic factors job-related factors and job satisfaction. MBI-HSS scores were analysed in the three dimensions of emotional exhaustion(EE), depersonalization(DP) and personal accomplishment(PA). 84 dental hygienists were conducted the survey and the mean age of they were 26.9. Results : On the MBI-HSS, they had high burnout in EE, PA and average burnout in DP. There are significant differences of burnout according to job satisfaction. Conclusions : Dental hygienists should be educate about preventing burnout.