• Journal of the East Asian Society of Dietary Life
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• v.20 no.5
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• pp.823-835
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• 2010

The research aimed to measure the efficiency of using multi stores in a foodservice company using by DEA (data envelopment analysis) which is a new management science technique. The study also attempted to identify relevant variables affecting DEA efficiency in order to suggest methods for improving efficiency. The data were collected from 148 contract foodservice operations, which were operated in similar fashion in October 2009. The DEA efficiency was calculated as an output-oriented BCC Model. Sales, and CSI (customer satisfaction index) were used as output variables whereas food cost, labor cost, and management expense were used as input variables to calculate the DEA efficiency. Operation process variables of the unit consisted of the were consist of ratio of regular employee, ratio of housekeeper, meal counts, meal price, food cost per meal, contract period, number of menu items, forecasting accuracy, order accuracy, inventory turnover, use of processed food, deviation of food cost, number of new menus, and number of events. According to the BCC score and profitability, units were classified into four groups: High efficiency-high profitability (HEHP), High efficiency-low profitability (HELP), Low efficiency-high profitability (LEHP), and Low efficiency-low profitability (LELP). The HEHP group contained 54 units, which mostly contracted management fee type and had a high meal price. The units were also very large and, served three meals. Twenty of the units were operated with high labor cost: most of these were factories and hospitals. The LEHP group contained 20 units, that were mainly office stores of large scale and medium price. Fifty-four LELP group had a low meal price. A high performance group must have high efficiency, profitability, and satisfaction. The BCC score was over 0.969, the meal price was over 4,116 won, the food cost was over 2,077 won, and meal counts per month were over 10,212 meals.

• Journal of Navigation and Port Research
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• v.31 no.1 s.117
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• pp.89-97
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• 2007

This paper presented a approach to the measurement of efficiency in container terminals in Korea. To perform this objective, it used Data envelopment analysis(DEA) which has particular applicability in the service sector. DEA as mathematical programming techniques enables relative efficiency ratings to be derived within a set of analysed units. So this paper investigated the efficiency employing DEA-CCR and DEA-BCC Model on data for 15 container terminals from 1998 through 2005. Results of this paper, suggested to some plan for operation strategy in Container terminals.

• Industrial Engineering and Management Systems
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• v.9 no.3
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• pp.251-261
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• 2010

This article demonstrated the application of the Fuzzy Data Envelopment Analytical Hierarchy Process (FDEAHP) to evaluate the root causes of critical defect problems occurring in the production of liquid medicine. The methodology of the research began by collecting the defect data by using Check Sheets, and ranking the significant problems by using a Pareto Diagram. Two types of major problems were found to occur, including glass fragments in the medicine and damaged lid threads. The causes of each problem were then analyzed by using Cause and Effect Diagrams. The significant causes were ranked by FDEAHP under three criteria, Severity (S), Occurrence (O) and Detection (D), followed by the framework of the FMEA Technique. Two causes with the highest Final Weight (FW) of each problem were selected to be improved, such as installing auxiliary equipment, using the Poka-Yoke system, setting the scale of the shaft and lathing the bushes of each bottle size. The results demonstrated a reduction in defects from 3.209% to 1.669% and showed that improving a few significant root causes, identified by an experienced decision maker, was sufficient to reduce the defect rate.

• The Korean Journal of Health Service Management
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• v.7 no.3
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• pp.225-235
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• 2013

This study purposed to analyze the productivity of regional medical capacity in attracting medical tourist between 2009 and 2011. Data envelopment analysis (DEA) and Malmquist productivity index (MPI) were applied to test the productivity and changes in study periods. The DEA model included a number of doctors, nurses, and beds as input factors, and a number of inpatient and outpatient, and hospital income as output factors. The result of the study were as follow. Jeju had efficiency value of 1 for three years. Seoul, Busan, Daegu, Daejeon, Ulsan, Gyeonggi, Gangwon, Jeonnam, Gyeongbuk, and Gyeongnam showed an increasing trend of efficiency value over three years. Seoul had the efficiency value, 1, in 2011. But, Incheon, Gwangju showed decreasing efficiency score during the study period. MPI showed overall productivity decrease during the period. Further studies will be needed by collecting more time-series data.

• Korea Journal of Hospital Management
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• v.2 no.1
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• pp.22-47
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• 1997

This paper evaluated the relative efficiency of 33 provincial medical centers using Data Envelopment Analysis(DEA) and compared the DEA efficiency results with those of the current method conducted by the management evaluation team. DEA Was selected as an alternative efficiency evaluation method since it could handle multiple inputs and multiple outputs simultaneously and identify the sources of inefficiency. To analyze the sensitivity of productivity values to the variable sets, four different sets of input and output variables were identified. Results showed that most of the medical centers are operating far away from the efficiency frontier supporting the previous results. Some centers showed 100% efficiency regardless of the selected variable sets. DEA results are compared with current management evaluation results. Some inconsistencies were found for some DMUs between the results of two methods showing the existence of methodology bias. DEA results and ratio analyses results mostly agree for 1992 data.

• Proceedings of the KSR Conference
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• 2011.10a
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• pp.1754-1759
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• 2011

The purpose of this paper is to provide basic information on how to make better policies that improves efficiencies of urban railways and to derive policy directions using DEA (data envelopment analysis) model. Through this paper, I can identify whether or not the urban railway service has an excellent performance, if there are any structural problems. I analyzed the efficiency by means of measuring the technical efficiencies of Korean urban railways, these were estimated with data envelopment analysis. The inputs considered are the length of urban railway lines, the number of staff, the operating cost, the number of cars, the number of stations, and the outputs are the cars movement, the traffic of passenger, and the revenue.

• Korean Journal of Organic Agriculture
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• v.21 no.4
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• pp.487-500
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• 2013

The purpose of this study is to estimate efficiency of environmental-friendly agricultural product by using Data Envelopment Analysis. A proposed method employs a bootstrapping approach to generating efficiency estimates through Monte Carlo simulation resampling process. The technical efficiency, pure technical efficiency, and scale efficiency measure of strawberry by pesticide-free certification is 0.967, 0.995, 0.968 respectively. However those of bias-corrected estimates are 0.918, 0.983, 0.934. We know that the DEA estimator is an upward biased estimator. In technical efficiency, average lower and upper confidence bounds of 0.807 and 0.960. According to these results, the DEA bootstrapping model used here provides bias-corrected and confidence intervals for the point estimates, it is more preferable.

• Journal of Navigation and Port Research
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• v.40 no.5
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• pp.317-328
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• 2016

The steady growth of seaborne trade has resulted in the further development of container ships, ports, and container terminals, and the operating efficiency of a container terminal is a decisive element for its competitive ability in international markets. The aim of this research is to evaluate the relative efficiency of Russian and South Korean container terminals. For this purpose, the output-oriented DEA was applied to 31 container terminals of Russian and South Korean seaports for the years from 2012 to 2014. The results indicate that Korean container terminals exhibited higher efficiency scores than their Russian counterparts.

• Journal of Navigation and Port Research
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• v.39 no.5
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• pp.393-399
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• 2015

Recently, the fierce competitions in the shipping industry and the global economic downturn have heavily influenced ports' operational strategies. In order for port authorities to remain competitive at an international level and to provide more accurate information to develop National policies, ports are required to analyse and improve operations' efficiency. In this paper, the efficiency of 19 Italian ports in 2013, handling different types of cargoes, is assessed through the application of Data Envelopment Analysis (DEA), with constant return to scale (CRS) and variable return to scale (VRS). The purpose of this study is to analyze the efficiency of Italian ports and evaluate whether differences in size and specialization of each port (or cargo handled) are directly correlated with ports' efficiency.

• Journal of the Korean Operations Research and Management Science Society
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• v.34 no.3
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• pp.105-124
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• 2009

Data Envelopment Analysis (DEA) is a methodology of computing the relative efficiency of each decision making unit (DMU) by comparing it with other DMUs having similar input and output structure. In this paper, we compare the efficiency of Korean rail transit corporations using DEA. To do this, we design a DEA-AR/AHP model, and evaluate efficiency by comparing the subway operating agencies of six big cities. The analysis reveals that Seoul Metro and Seoul city railroad construction turn out to be the most efficient groups. The result of this research can provide helpful information for effective management in a domestic subway operating agency.