• Title/Summary/Keyword: data analysis: surveys

Search Result 1,356, Processing Time 0.03 seconds

The Causality Analysis of the Impact of a Hotel Chief's Competency on Job Satisfaction and Customer Orientation : Focusing on Control Impact of Organization Concentration

  • Jung, Hun-Jung;Lee, Hye-Won;Park, Dae-Sub
    • East Asian Journal of Business Economics (EAJBE)
    • /
    • v.5 no.4
    • /
    • pp.50-66
    • /
    • 2017
  • Purpose - The purpose is to identify a structural effect relationship among a hotel chef's personal competency, job satisfaction and customer orientation. Moreover, this research tries to provide implications regarding effective human resource management strategies based on competency to strengthen job satisfaction and customer orientation by testifying the effect relationship of job satisfaction with the relationship between personal competency and guest orientation. Research design, data, methodology By targeting chefs working in five starred hotels in Seoul, the surveys have been distributed from April 1st of 2017 to April 20th of 2017 (approximately 20 days). Out of 300 distributed surveys, 250 were collected, and 246 were used, excepting 4, unhonestly answered. Results - It has been analyzed that a hotel chef's personal competency, self-control ability, customer orientation competency, interpersonal relation competency, gumption, and professional competency has a significant effect on job satisfaction, however, it has been identified that gumption has no impact on job satisfaction. Job satisfaction has a significant impact on customer orientation. Lastly, there is a control effect on job satisfaction and customer orientation by organizational commitment Conclusions - It is able to propose the solutions to improve customer orientation, job satisfaction and organizational commitment of a hotel chef and the ways for human resource management.

Impact of Social Consumption Crisis Strategy on Distribution Marketplaces' Relationships

  • LEE, Jaemin;KIM, Kapseon
    • Journal of Distribution Science
    • /
    • v.19 no.3
    • /
    • pp.61-70
    • /
    • 2021
  • Purpose: This paper reviews the attitudes of consumers related to the consumption crisis response strategy (i.e., defensive vs. receptive) that companies implement during crises. Research design, data, and methodology: We discuss the interaction between the crisis response strategy and the consumption crisis type (i.e., corporate ability vs. corporate social responsibility). We used SAS ver. 9.4 software to analyze the results. We applied a 2 × 2 intergroup experimental design to our sample of subjects, who were undergraduate and graduate students at a university in Seoul, South Korea. The three experimental variables considered were the entity's risk response strategy, the crisis type, and public relations strategy. The experiments were conducted by presenting a hypothetical scenario to eight groups. Prior to this experiment, five preliminary surveys were conducted to determine the three variables just mentioned. Preliminary surveys were conducted on the basis of these criteria. For eight selected product lines, 320 undergraduates were required to enter the product lines that are frequently used in the assessment center up to the fourth priority. Results: Analysis of variance revealed that experiments related to crisis response strategy, type of enterprise crisis, and type of public relations message were successful. Conclusions: Our results verify the impact of different types of social initiatives on distribution marketplaces.

Interpretation of Geophysical and Engineering Geology Data from a Test Site for Geological Field Trip in Jeungpyung, Chungbuk (충북 증평 지질학습장 시험부지에 대한 물리탐사 및 지질공학 자료의 해석)

  • Kim, Kwan-Soo;Yun, Hyun-Seok;Sa, Jin-Hyeon;Seo, Yong-Seok;Kim, Ji-Soo
    • The Journal of Engineering Geology
    • /
    • v.26 no.3
    • /
    • pp.339-352
    • /
    • 2016
  • The best way of investigating the physical and mechanical properties of subsurface materials is the combined interpretation of data from borehole geophysical surveys and geotechnical experiments with rock samples. In this study two surface seismic surveys with refraction and surface-wave method are alternatively conducted for downhole seismic surveys in test site for geological field trip in Jeungpyung, Chungbuk. P- and S-wave velocity structures are delineated by refraction and MASW (multichannel analysis of shear waves) methods, respectively. Possion's ratio section, reconstructed from P- and S-wave velocities, is correlated to the outcrop geological features consisting of reddish sedimentary rock, gray volcanic rock, and joints/fractures. In addition, rock samples representative for reddish sedimentary and gray volcanic features are geotechnically analyzed to provide physical, mechanical properties, and elastic modulus. Dynamic elastic moduli estimated from geophysical data is found to be higher than the one from geotechnical data. Reddish sedimentary rock characterized with low porosity and moisture content corresponds to the zone of low electrical resistivities and their small variations in the resistivity sections between the rainy and dry days. This trend suggests that the weathered gray volcanic rock and the nearby fractures with higher low porosity and moisture content are interpreted to be good carrier especially in rainy season.

Effects of Call-back Rules and Random Selection of Respondents: Statistical Re-analysis of R&R’s Ulsan Survey Data. (전화조사에서 재통화 규칙준수와 응답자 임의선택의 영향 - R&R 울산 사례의 통계적 재분석 -)

  • 허명회;임여주;노규형
    • The Korean Journal of Applied Statistics
    • /
    • v.16 no.2
    • /
    • pp.247-259
    • /
    • 2003
  • In Korea, quota sampling is mainly adopted in telephone surveys, instead of random sampling which requires call-back procedure and random selection of respondent within households. The contact mode based on the se $x^{*}$age quotas is economically more advantageous and less time-consuming. However, it lacks theoretical ground for valid statistical inference, so that it is hardly accepted in academic circles despite of widely spread practice. Subsequently, survey theoreticians argued that random sampling-based telephone surveys should be tried. In response, Research & Research (R&R), a private research company in Seoul, executed atelephone survey by random sampling mode for the prediction of 2002 Ulsan City Mayor Election. The aim of this case study is to find out various effects of the call-back rule with random selection of respondents by statistically re-analyzing R&R’s Ulsan Survey Data.s by statistically re-analyzing R&R’s Ulsan Survey Data.

Evaluation and Analysis of Local Festival Satisfaction - based on the Rose Festival in the Seoul Grand Park (지역 축제 만족도 평가와 분석 - 서울대공원 장미원 축제를 기준으로)

  • Jung, Bok-hee;Kim, Soon-gohn
    • Journal of Digital Contents Society
    • /
    • v.18 no.3
    • /
    • pp.593-598
    • /
    • 2017
  • In this paper, the factors that affect the festival satisfaction level were investigated by using the visitors of the 2016 Seoul Rose Festival as study subjects, and by understanding the factors that have high satisfaction levels, the satisfaction levels were evaluated and analyzed through data mining so as to allow an assessment of future festival satisfaction levels. Surveys were conducted on the visitors of the festival and a regression analysis was performed in order to test the goodness of fit of the collected data. Afterwards, data mining was used to analyze the assessment. As a result of the regression data, amenities were identified as affecting the festival satisfaction levels the most; and the data mining analysis results, as well, showed that the most important category affecting the festival satisfaction level was amenity, similar to the regression analysis.

Mapping Soil Contamination using QGIS (QGIS를 이용한 토양오염지도 작성)

  • Kim, Ji-Young;Bae, Yong-Soo;Park, Jin-Ho;Son, Yeong-Geum;Oh, Jo-Kyo
    • Journal of Environmental Health Sciences
    • /
    • v.45 no.5
    • /
    • pp.487-496
    • /
    • 2019
  • Objective: The purpose of this study was to create soil contamination maps using QGIS (Quantum Geographic Information System) and suggest selection methods for soil pollution sources for preferential investigation in a soil contamination survey. Method: Data from soil contamination surveys over five years in Gyeonggi-do Province, South Korea (2013-2017) were used for making soil contamination maps and analyzing the density of survey points. By analyzing points exceeding the concern level of soil contamination, soil pollutant sources for priority management were identified and selection methods for preferred survey points were suggested through a study of the model area. Results: A soil contamination survey was conducted at 1,478 points over five years, with the largest number of surveys conducted in industrial complex and factory areas. Soil contamination maps for copper, zinc, nickel, lead, arsenic, fluoride, and total petroleum hydrocarbons were made, and most of the survey points were found to be below concern level 1 for soil contamination. The density of the survey points is similar to that of densely populated areas and factory areas. The analysis results of points exceeding the criteria showed that soil pollutant sources for priority management were areas where ore and scrap metals were used and stored, traffic-related facilities areas, industrial complex and factory areas, and areas associated with waste and recycling. According to the study of the model area, the preferred survey points were traffic-related facilities with 15 years or more since their construction and factories with a score of 10 or more for soil contamination risk. Conclusion: Soil contamination surveys should use GIS for even regional distribution of survey points and for the effective selection of preferred survey points. This study may be used as guidelines to select points for a soil contamination survey.

Effects of Service Value on Attitude, and Loyalty in Food-Service Franchise (외식프랜차이즈의 서비스 가치가 인지적 태도, 정서적 태도, 그리고 충성도에 미치는 영향)

  • LEE, Shin-Hwa;LEE, Yong-Ki;LEE, Jae-Gyu
    • The Korean Journal of Franchise Management
    • /
    • v.10 no.3
    • /
    • pp.13-23
    • /
    • 2019
  • Purpose - The recent franchise industry is rapidly developing. Some franchisees have a low barriers to entry and competition among companies is intensifying. In this dynamic competitive environment, companies need to focus on customer preferences, quality, and technical interfaces to gain competitive advantage. As a result, companies are required to measure the performance of service values in order to provide differentiated services from competitors. In the franchise industry, customer experience marketing of service values will enable companies to create new businesses. Franchise firms should explore a variety of services to increase service value and reduce failures. Research design, data, methodology - The questionnaire of this study was based on the previous research. Surveys were conducted on panels of online surveys. Surveys were conducted on the panel who had visited the restaurant franchise within the past month. The survey was conducted for about 7 days from February 13, 2019 to February 19, 2019. Total 300 samples, 293 were used in the analysis except for seven unfair questionnaires. Results - The findings of this study are as follows: Emotional, monetary, and reputation values have positive effects on cognitive and affective attitudes. Quality value and behavioral value did not effect cognitive attitude and affective attitude significantly. In addition, affective attitude has positive effect on loyalty, but cognitive attitude did not significant effect on loyalty. Conclusions - First, food-service franchise company should develop a service that enables customers to use the store conveniently. We need to develop a comfortable environment for our customers and provide intangible services. Second, food-service franchise company should provide a reasonable price service. Food-service franchise company needs to sell a high quality menu at a reasonable price to generate profits. Third, food-service franchise companies need to strategically respond to their reputation. In other words, food-service franchise company needs to constantly monitor the reputation of its customers and respond appropriately to market conditions. Fourth, food-service franchise company needs to develop a service method capable of emotional interaction with customers. Food-service franchise firms need to develop ongoing service methods and educate their staff.

A Study on Real somatotype and Body consciousness of Middle-aged women (중년기 여성의 실제체형과 신체의식에 관한연구)

  • 손희순
    • Journal of the Korean Society of Costume
    • /
    • v.31
    • /
    • pp.119-130
    • /
    • 1997
  • The purpose of this study is to examine differences between real somatotypes and cog-nitive somatotypes by considering the degree of satisfaction of body parts. The subjects were 250 middle-aged women from 40-54. Data was collected through anthropometry and surveys. Data was analyzed by correlation analysis anova duncan multiple range test factor analysis regression analysis crosstabulation analysis. The results were as follows: 1. Middle-aged women tend to prefer having a slim truck long and slim limbs and their hope was to be tall in height and light in weight slim at the waist and abdomen. 2. The consciousness about thickness was in-tensified more than that about length of the body. 3. The slim somatotype group were more satisfied with their body than those of obese somatotype group. 4. The average R hrer Index of middle-aged women is 1.55 and the slim somatotype group is 1.33 and the standard somatotype group is 1.53 obese somatotype group is 1.82. Age has much influence on the body change of middle-aged women. Especially 45-49 years old the slim body type declined heavily. 5. When analyzing the elements of body sat-isfaction the biggest elements are in the sub-ject of girth related to the expansion of trunk. Therefore trunk girth has more influence on body satisfaction than height and limbs. So the obession of trunk girth is the most important factor in body satisfaction. 6. Most middle-aged women although not judged to be obese by measurements believed themselves to be obese.

  • PDF

Relationship between Systemic Disease and Denture Wear Status in Elderly (노인의 전신질환과 의치장착 상태와의 관련성 -국민건강영양조사 제6기 조사자료-)

  • Hwang, Hong-Gu;Kim, Byung-Sik
    • Journal of Technologic Dentistry
    • /
    • v.42 no.1
    • /
    • pp.55-64
    • /
    • 2020
  • Purpose: The purpose of this study was to investigate the relationship between systemic diseases and denture wear status in elderly. The subjects of this study were 4,340 seniors aged 65 or older who conducted screenings and health surveys using the National Health and Nutrition Survey data during the sixth period (2013, 2014 and 2015). Methods: For the general characteristics and denture wear status according to general systemic diseases, complex sample frequency analysis and cross-analysis were performed. After controlling the general characteristics, complex sample logistic regression analysis was performed to determine the relationship between systemic diseases and denture wear status. Statistical software was used for SPSS (SPSS 23.0 for Windows, SPSS Inc, USA). Significance level was considered as 0.05. Results: A multisample logistic regression analysis was performed to determine the relationship between systemic diseases and denture wear status. The results showed that the dentured state had a significant effect on dyslipidemia and diabetes. Conclusion: Dyslipidemia and diabetes, which are related to denture wearing condition, need to be prevented and treated with regular checkups. In addition, based on the results of the study, it is thought that the elderly need denture prosthetic treatment after tooth extraction. In addition, it can be used as basic data for oral health business plan that can maintain and manage oral health.

IMPROVEMENT OF AKARI NEP-DEEP 2-24 MICRON IMAGES/CATALOGUES WITH NEW CALIBRATIONS

  • Murata, Kazumi;Matsuhara, Hideo;Takagi, Toshinobu;Wada, Takehiko;Oyabu, Shinki;Oi, Nagisa
    • Publications of The Korean Astronomical Society
    • /
    • v.27 no.4
    • /
    • pp.149-150
    • /
    • 2012
  • We have created new catalogues of AKARI/IRC $2-24{\mu}m$ North Ecliptic Pole Deep survey through new methods of image analysis. In the new catalogues the number of false detection decreased by a factor of 10 and the number of objects detected in multiple bands increased by more than 1,500 compared to the previous work. In this proceedings the new methods of image analysis and the performance of the new catalogues are described.