• Title/Summary/Keyword: customized service

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SaaS application mashup based on High Speed Message Processing

  • Chen, Zhiguo;Kim, Myoungjin;Cui, Yun
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.16 no.5
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    • pp.1446-1465
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    • 2022
  • Diversified SaaS applications allow users more choices to use, according to their own preferences. However, the diversification of SaaS applications also makes it impossible for users to choose the best one. Furthermore, users can't take advantage of the functionality between SaaS applications. In this paper, we propose a platform that provides an SaaS mashup service, by extracting interoperable service functions from SaaS-based applications that independent vendors deploy and supporting a customized service recommendation function through log data binding in the cloud environment. The proposed SaaS mashup service platform consists of a SaaS aggregation framework and a log data binding framework. Each framework was concreted by using Apache Kafka and rule matrix-based recommendation techniques. We present the theoretical basis of implementing the high-performance message-processing function using Kafka. The SaaS mashup service platform, which provides a new type of mashup service by linking SaaS functions based on the above technology described, allows users to combine the required service functions freely and access the results of a rich service-utilization experience, using the SaaS mashup function. The platform developed through SaaS mashup service technology research will enable various flexible SaaS services, expected to contribute to the development of the smart-contents industry and the open market.

A Study on Marketing Strategy of MIM Emoticon Using Customized Bundling (맞춤 번들링을 활용한 MIM 이모티콘 마케팅 전략에 관한 연구)

  • Heo, Su-Chang;Jeon, Gyeahyung;Heo, Jae-Kang
    • Management & Information Systems Review
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    • v.38 no.4
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    • pp.1-24
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    • 2019
  • This study confirms the responses of consumers when the composition of emoticon bundles can be selected by individuals in MIM service. This aims to verify that customized bundling is a valid marketing strategy in the MIM emoticon market. Currently, the emoticon bundling used in Korean MIM services is in the form of pure bundling. As a result, Consumers must purchase an entire bundle even though he/she doesn't need to use all the emoticons contained in it. Some researches(e.g. Hitt & Chen, 2005; Wu & Anandalingam, 2002) show that when consumers value only part of the products or services included in pure bundling, customized bundling is much more profitable. In their works, customized bundling is appropriate when marginal costs are near zero. Information goods, such as emoticons, meet the condition. On the other hand, customized bundling increase the choosable options, so it can pose a problem of complexity (Blecker et al., 2004). And consumers may experience information overload(Huffman & Kahn, 1998). Thus, judgement on the necessity to introduce customized bundling needs to be made through empirical analyses in the light of characteristics of the product and the reaction of consumers. Results show that when customized bundling was introduced, consumers' purchase intention and willingness to pay significantly increased. Purchase intention for customized bundles has increased by 0.44 based on the five point Likert scale than the purchase intention for existing pure bundles. The increase in purchase intention for customized bundles was statistically independent of the existing purchasing experience. In addition, the willingness to pay was increased by about 2.8% compared to the price of the existing emoticon bundles in the whole group. The group with experience in purchasing pure bundles were willing to pay 5.9% more than pure bundles. The other group without experience in purchasing pure bundles were willing to buy if they were about 5% cheaper than the existing price. Overall, introducing customized bundling into emoticon bundles can lead to positive consumers responses and be a viable marketing strategy.

A Review of Studies on the Service Quality Evaluation of Digital Libraries: on the Basis of Evaluation Models and Measures Methodologies (디지털도서관의 서비스 품질 평가 연구에 관한 고찰 - 평가모형 및 측정방법을 중심으로 -)

  • Hwang, Jae-Young;Lee, Eung-bong
    • Journal of Korean Library and Information Science Society
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    • v.40 no.2
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    • pp.243-265
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    • 2009
  • The purpose of this study is to review recent studies on the service quality evaluation of digital libraries and to derive from research trends and several suggestions. Specifically, this paper compared and analyzed recent literatures on e-service quality evaluation of digital libraries in Korea with regard to service quality evaluation models and measure methodologies. Finally, this study offered two important suggestions. The one is the necessity of developing a standardized service quality evaluation model for digital libraries which is customized in korean environment and the other is establishment of development guideline of service quality evaluation for digital libraries.

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A Performance Analysis by the Satisfaction Survey for Center for Children's Foodservice Management and Developmental Direction (어린이급식관리지원센터 지원 서비스 만족도 조사를 통한 성과 분석과 발전 방향)

  • Shin, saerom;Woo, eunyeol;Park, hyekyung
    • Journal of the FoodService Safety
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    • v.1 no.1
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    • pp.45-51
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    • 2020
  • This study sought to understand the requirements of registered institutions and parents of beneficiary children's through a satisfaction survey conducted at Center for Children's Foodservice Management (CCFSM) and to improve quality to create a model example of site-based meal safety management in accordance with population trends. In 2019, the comprehensive satisfaction level of the director and parents rose 2.4 points and 2.9 points, respectively, compared to the previous year, and the comprehensive satisfaction level of the director and parents continued to rise from 2015 to 2019. The gap between the highest and lowest institutions is narrowed to 13.5 points year-on-year from 21.4 points. National Institute of Food and Nutrition Service will need to make efforts to upgrade regional centers through (Human Resource Development(HRD) training to strengthen their job-specific capabilities and minimize the standard deviation of each center. Since local centers are distributed across the country and have field-oriented service support systems, CCFSM will need to manage the healthy eating habits of the underprivileged, provide information necessary to establish proper eating habits, strengthen education, and establish a customized food safety service system.

Development of Customized Trip Navigation System Using Open Government Data (공공데이터를 활용한 맞춤형 여행 네비게이션 시스템 구현)

  • Shim, Beomsoo;Lee, Hanjun;Yoo, Donghee
    • Journal of Internet Computing and Services
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    • v.17 no.1
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    • pp.15-21
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    • 2016
  • Under the flag of creative economy, Korea government is now releasing public data in order to develop or provide a range of services. In this paper, we develop a customized trip navigation system to recommend a trip itinerary based on integration of open government data and personal tourist data. The system uses case-based reasoning (CBR) to provide a personalized trip navigation service. The main difference between existing trip information systems and ours is that our system can offers a user-oriented information service. In addition, our system supports Turn-key style contents provision to maximize convenience. Our system can be a good example of the way in which open government data can be used to design a new service.

A Study on the Improvement of MyLibrary Service in Academic Libraries Using the CRM (대학도서관에서의 CRM을 이용한 MyLibrary서비스개선 연구)

  • Cho, In-Sook;Ha, Nu-Ri
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.22 no.2
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    • pp.63-79
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    • 2011
  • This study tried to provide users with customized services by applying the CRM theory of the MyLibrary functions of the academic library system. The first data were collected through documentary survey and homepage survey, and case study of domestic and overseas college libraries was performed and 3 systems among academic library systems were selected to conduct a survey with their librarians and users of the academic libraries. It was found that librarians in charge of each function of services didn't much utilize information data of users created in the MyLibrary functions. As for an improvement method, it was suggested that systematic management to raise recognition on CRM and utilize it as feedback data is required in order to provide high quality services as well as customized information services to users based on data created in MyLibrary.

Ontology-based Customized Health Management Service for Metabolic Syndrome Patients (대사 증후군 환자들을 위한 온톨로지 기반 맞춤형 건강관리 서비스)

  • Lee, Byung-Mun;Lee, Young-Ho;Yu, Ki-Min;Park, Ji-Yoon;Kang, Un-Gu
    • Journal of the Korea Society of Computer and Information
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    • v.17 no.1
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    • pp.41-52
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    • 2012
  • According to 2005 Korea National Health and Nutrition Survey, it has been reported that 32.9% men and 31.8% women have Metabolic syndrome among the population of age 30 and over. The importance of prevention and management is being emphasized in Metabolic syndrome which is a complex disease related to various generic and environmental factors like other chronical disease. In this study we suggest an service based on the data using the system architecture, ontology and Jena2.0 inference engine and organizing the disease-related guideline. The study also arrives at the result through proper interpretation and reasoning process using health management service model based on ontology. The accuracy according to the situation was tested and 930 data samples were selected and experimented. We drew a conclusion that the much personalized data is available, the more personalized services are possible. Since the risk factors of Metabolic syndrome are various, it would be effective to suggest customized services based on various personalized data.

Adaptation for Korean Foods and Satisfaction for Foodservice by Different Residence Periods of Chinese and Japanese University Students in Daejeon (대전지역 중국 및 일본 유학생의 국적 및 거주 기간에 따른 한식 적응도와 급식 만족도)

  • Ryu, Si-Hyun;Cho, Yoon-Hae;Han, Yi-Rang
    • Journal of the East Asian Society of Dietary Life
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    • v.24 no.1
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    • pp.143-155
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    • 2014
  • The purpose of this study was to analyze adaptation for Korean foods and satisfaction for university foodservice by nationality and residence period of Chinese and Japanese university students in Daejeon, Republic of Korea. Among 330 questionnaires distributed to Chinese and Japanese students, 294 complete questionnaires (89.1%) were analyzed. The questionnaire included two 5-point scales for measuring levels adaptation of for Korean food and satisfaction with university foodservice, respectively. Japanese students' level of adaptation for Korean food (3.16) was significantly higher than that of Chinese students (2.96). As the length of residence in Korea increased, the frequency of using university lunch service per week significantly decreased. The main factor when selecting a menu item was food taste (39.8%, 22.8%) in both Chinese and Japanese students, whereas the next main factor was preference (16.4%) in Chinese students and nutrition (18.7%) in Japanese students. The preferred cooking methods for meat were stir-frying (31.6%) and roasting (25.9%). For fish, Chinese students preferred braising (32.7%), whereas Japanese students preferred roasting (26.8%). Both Chinese and Japanese students preferred sukchae (45.6%, 43.1%) for vegetables. Factor analysis grouped 17 items measuring university foodservice into four factors, 'sanitation & employee service', 'physical environment', 'food' and 'customized menu & information' and the mean scores were 3.56, 3.30, 3.20 and 3.00, respectively. Chinese students were significantly more satisfied than Japanese students with the 'physical environment', 'sanitation & employee service' and 'customized menu & information'. These results suggest that efforts such as developing a greater variety of menu items with mild tastes and somewhat less flavor, applying preferred cooking methods, offering special menus for foreign students, providing nutrition information on menus, and offering a description of menu items in the foreign languages could improve Chinese and Japanese students' levels of satisfaction with university foodservice.

Design and Implementation of a Location-Based Push-Service Platform (위치기반 푸쉬서비스 플랫폼 설계 및 구현)

  • Shim, Jae-Min;Lee, Eung-Jae;Ju, Yang-Wan;Nam, Kwang-Woo;Ryu, Keun-Ho
    • Journal of Korea Spatial Information System Society
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    • v.11 no.4
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    • pp.47-55
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    • 2009
  • As the wireless internet technology such as mobile phone, WIBRO, HSDPA develops, customized location-based services for traffic, tourism, shopping, and emergency relief has lately attracted attention. For giving customized services. we should consider dynamic characteristics of moving object which continuously change their location. In this paper, we define the context trigger type of moving object and design triggering method for processing context generated by moving object. Also we propose location-based push service platform including context trigger of moving object for supporting location-based information to user. The proposed system gathers moving object stream from the terminal based on MS-assisted or Stand-alone positioning mode of embedded GPS in terminal extract user context by user device agent, and send context information to server.

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A Study on the User Identification and Authentication in the Smart Mirror in Private (사적공간의 스마트미러에서 사용자 식별 및 인증 기법 연구)

  • Mun, Hyung-Jin
    • Journal of Convergence for Information Technology
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    • v.9 no.7
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    • pp.100-105
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    • 2019
  • As IoT Technology develops and Era of Hyperconnectivity comes, various kinds of customized services became available. As a next-generation display, a smart mirror accesses multimedia devices and provides various services, so it can serve as a social learning tool for the children and the old ones, as well as adults who need information. Smart Mirror must be able to identify users for individualized services. However, since the Smart Mirror is an easily accessible device, there is a possibility that information such as an individual's pattern and habit stored in the smart mirror may be exposed to the outside. Also, the other possibility of leakage of personal location information is through personal schedule or appointment stored in the smart mirror, and another possibility that privacy can be violated is through checking the health state via personal photographs. In this research, we propose a system that identify users by the information the users registered about their physique just like their face, one that provides individually customized service to users after identifying them, and one which provides minimal information and service for unauthenticated users.