• Title/Summary/Keyword: customer interruption costs

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Assessment of Interruption Costs for Public Customers

  • Choi Sang-Bong
    • KIEE International Transactions on Power Engineering
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    • v.5A no.2
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    • pp.186-192
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    • 2005
  • As the power industry moves towards open competition, there has been a call for methodology to evaluate power system reliability by using customer interruption costs. This paper presents an evaluation of the interruption costs for public customers in Korea using customer survey methodology. When various research results are examined, the evaluation of direct interruption costs becomes much more simplified. Especially, in the case of public customers, it is known that the evaluation of direct interruption costs is more useful. Accordingly, this paper selected the customer survey method to evaluate the interruption costs for public customers in Korea considering interruption and customer characteristics.

A Survey Study on the Assessment of Customer Interruption Costs Using Macro Economic Methodology in Korea

  • Park, Sang-Bong
    • KIEE International Transactions on Power Engineering
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    • v.4A no.1
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    • pp.6-10
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    • 2004
  • This paper presents an assessment of the customer interruption costs using a macro economic methodology of Korean customers by cities and provinces. The customer interruption cost is considered a very useful index in quantifying reliability worth from a customer point of view. This paper reviews the methodology to evaluate the customer interruption costs and ratio to the average revenues per electric energy sold for public, service agriculture, fishery, mining, manufacturing and residential sectors by cities and provinces in Korea.

Assessment of Interruption Costs by Industrial Customer Type

  • Choi, Sang-Bong
    • Journal of Electrical Engineering and Technology
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    • v.1 no.4
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    • pp.448-454
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    • 2006
  • As the power industry moves towards open competition, a need has arisen for appropriate methodology to evaluate power system reliability by using customer Interruption costs. This paper presents an assessment of the interruption costs by industrial customer type in Korea using customer survey methodology. When various research results are examined, the customer damage survey methodology becomes much more generalized. Especially, in the case of industrial customers, it is known that evaluation by the customer damage survey is more useful. Accordingly, this paper selected the customer damage survey method to evaluate the interruption costs by industrial customer type in Korea considering interruption and customer characteristics.

Evaluation of Interruption Costs for Commercial Customers

  • Choi Sang-Bong;Nam Kee-Young;Kim Dae-Kyeong;Jeong Seong-Hwan;Lee Jae-Duck;Rhoo Hee-Suk
    • KIEE International Transactions on Power Engineering
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    • v.5A no.1
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    • pp.56-61
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    • 2005
  • This paper presents an evaluation of the interruption costs for commercial customers in Korea using customer survey methodology. When various research results are examined, the evaluation of direct interruption costs becomes much more simplified. Especially, in the case of commercial customers, it is known that the evaluation of direct interruption costs is more useful. Accordingly, this paper selected the customer survey method to evaluate the interruption costs for commercial customers in Korea considering interruption and customer characteristics.

Assessment of Interruption Costs for Residential Customers (주택용 수용가의 정전비용 평가 연구)

  • 박충열;최상봉;허창수
    • Journal of the Korean Institute of Illuminating and Electrical Installation Engineers
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    • v.18 no.4
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    • pp.131-137
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    • 2004
  • The impacts of electric service interruption to customers depend on customer and interruption characteristics. Customer characteristics include demographic aspects (residential type, and number of household members) and power supply types whereas interruption characteristics include frequency, duration, time, and day of interruption. Accordingly evaluation of these customer interruption costs is very complicated and subjective. For residential customers, customer survey method seems most appropriate because interruption impact to residential customers is intangible. In other. words, the value of housework or lost leisure due to interruption is individual. Accordingly, this paper selected the customer survey method to assess the interruption costs for residential customers.

Investigation and Analysis of Interruption Costs for Industrial Customer (산업용 수용가의 정전비용 조사 및 분석)

  • Choi, Sang-Bong;Nam, Ki-Young;Kim, Dae-Kyeong;Jeong, Seong-Hwan;Rhoo, Hee-Seok;Lee, Jae-Duk
    • Proceedings of the KIEE Conference
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    • 2006.07a
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    • pp.89-90
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    • 2006
  • As the power industry moves towards open competition, there has been a call for methodology to evaluate power system reliability by using customer interruption costs. This paper presents an evaluation of interruption costs by industrial customer type in Korea using customer survey methodology When various research results are examined, the customer damage survey methodology becomes much more generalized. Especially, in the case of industrial customers, it is known that the evaluation by customer damage survey is more useful. Accordingly, this paper selected the customer damage survey method to evaluate interruption costs by industrial customer type in Korea considering interruption and customer characteristics.

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Power Interruption Costs to Commercial Customers of Electricity in Korea

  • Kim, Dong-Sub;Kim, Kil-Sin
    • Journal of Electrical Engineering and Technology
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    • v.9 no.5
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    • pp.1495-1500
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    • 2014
  • This paper presents the result of the estimation of the power interruption costs of Korean commercial customers. Commercial customers are usually located in urban areas and considered very important because a power interruption on them can expand to additional damage to related users. Their power interruption costs were calculated through a survey with the process of data selection. Also, the power interruption cost for each customer's business type was calculated and compared with that of foreign cases.

Assessment of Interruption Costs for Residential Customers (주택용 수용가 정전비용 평가)

  • Choi, Sang-Bong;Nam, Ki-Young;Kim, Dae-Kyeong;Jeong, Seong-Hwan;Rhoo, Hee-Seok;Lee, Jae-Duk
    • Proceedings of the KIEE Conference
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    • 2003.11a
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    • pp.196-198
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    • 2003
  • The impacts of electric service interruption to customers depend on customer and interruption characteristics. Customer characteristics include demographic aspects(residential type, and number of household members) and power supply types whereas interruption characteristics include frequency, duration, time, and day of interruption. Accordingly evaluation of these customer interruption costs is very complicated and subjective. For residential customers, customer survey method seems most appropriate because interruption impact to residential customers is intangible. In other words, the value of housework or lost leisure due to interruption is individual. Accordingly, this paper selected the customer survey method to assess the interruption costs for residential customers.

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Evaluation and Analysis of Interruption Cost by Industrial Customer Type (산업용 수용가 종별 정전비용 평가 및 분석)

  • Choi, Sang-Bong;Nam, Ki-Young;Kim, Dae-Kyeong;Jeong, Seong-Hwan;Rhoo, Hee-Seok;Lee, Jae-Duk
    • Proceedings of the KIEE Conference
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    • 2007.07a
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    • pp.435-436
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    • 2007
  • As the power industry moves towards open competition, there has been a call for methodology to evaluate power system reliability by using customer interruption costs. This paper presents an evaluation of interruption costs by industrial customer type in Korea using customer survey methodology. When various research results are examined, the customer damage survey methodology becomes much more generalized. Especially, in the case of industrial customers, it is known that the evaluation by customer damage survey is more useful. Accordingly, this paper selected the customer damage survey method to evaluate interruption costs by industrial customer type in Korea considering interruption and customer characteristics.

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Questionnaire Development and Survey & Analysis for the Calculation of the Domestic Industrial Customer Interruption Costs (산업수용가의 정전비용 산출을 위한 조사 분석 연구)

  • 박충열;남기영;허창수
    • Journal of the Korean Institute of Illuminating and Electrical Installation Engineers
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    • v.18 no.4
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    • pp.165-170
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    • 2004
  • This paper presents summary results of direct interview survey of Korean industrial customers conducted to evaluate the direct and short duration interruption costs resulting from local random electrical supply interruptions. The cost is evaluated using the questionnaires authors designed, which are mainly on the experience or preparatory actions consumers predicted they would take. Economic evaluation of reliability that traditionally takes into account duration and frequency of interruption does not accurately reflect the lost value or economic impacts of industrial customer, especially large size, caused by any kind of interruption. So, to imply the substantial difference in costs incurred by different customer group, the authors apply the international standards, i.e. IEC, IEEE, to the analysis on the interruption costs.