• Title/Summary/Keyword: cultural phenomenon

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The Moderating Effects of Salesperson's Cultural Intelligence in Intercultural Sales Encounters (문화간 판매접점에서 판매원 문화지능의 조절효과)

  • Kong, Lan-Lan;Kim, Hyoung-Gil;Kim, Yun-Jeong
    • Journal of Distribution Science
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    • v.15 no.12
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    • pp.85-94
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    • 2017
  • Purpose - Owing to economic development and rapid globalization, the number of people traveling abroad has increased dramatically in recent years. For instance, according to data from World Tourism Organization, approximately 1,724 million tourists traveled abroad in 2016. This phenomenon has resulted in a change for domestic markets, as they no longer serve only domestic customers but also serve foreign customers as well. Therefore, intercultural service encounters between services providers and customers from diverse cultural backgrounds are becoming more frequent. Especially in the field of retailing, salesperson's customer oriented selling behavior is particularly important for the successful interactions. However, it is hard to find some factors that can improve salesperson's customer oriented selling behavior in intercultural sales encounters. Research design, data, and methodology - A quantitative survey methodology was utilized to collect data on 312 salespeople at duty-free shops located on Jeju Island, Korea. As a tourism-based region, Jeju Island has attracted a large number of foreign tourists since being designated as an international free city in 2002. Owing to this phenomenon, intercultural sales encounters between salespersons and customers from different cultures have become commonplace. Compared to other salespeople, salespeople working in duty-free shops have more frequent intercultural interactions, as over 90% of their total customers are from foreign countries. Additionally, regular professional training programs for salespeople help cultivate cultural intelligence. Data analysis was conducted using SPSS 20. Results - This paper explores the role of empathy and cultural intelligence in intercultural sales encounters using a theoretical model incorporating the causal relationships between empathy(cognitive empathy and emotional empathy) and customer oriented selling behavior, as well as the moderating effects of cultural intelligence in these relationships. Conclusions - This study is almost the first to explore the influence of empathy and cultural intelligence in intercultural sales encounters. Thus, this study provides a meaningful contribution to the application of empathy and cultural intelligence in the retailing field and will draw the attention of personal distribution practicers and researchers to the importance of empathy and cultural intelligence. Additionally, this study has useful managerial implications for employee selection, training, and development in retailing firms engaged in intercultural sales encounters.

A Study on the Visibility Ratio Analysis Technique for Establishing the Cultural Property Protective Zone (문화재 보호구역 설정을 위한 가시율 분석 기법에 관한 연구)

  • Park, Eun-Hee;Kim, Tae-Han;Lee, Jae-Keun
    • Journal of the Korean Institute of Traditional Landscape Architecture
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    • v.29 no.2
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    • pp.108-117
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    • 2011
  • In drafting the standards on changes in current conditions, the height or the number of stories is applied in a restrictive manner by limiting to securing the distance to vertical surface for cultural properties within the influence investigation area, but this is expected to have a negative impact on the surrounding sceneries as well as results in the dwarfing phenomenon for precious cultural properties. That is, the preparation for supplementing the insufficient objectivity that is likely to take place during the process of drafting the standards on changes in current conditions. Thus the author attempts to suggest the analytic method for the decision making related to objective and reasonable determination and regulation of the changes in current conditions through computer based simulation work that considers the cultural properties and surrounding environments under investigation. In order to achieve such research objectives, the author reviewed the subject sites where the cultural property dwarfing phenomenon was expected to occur in case of the permission for the changes in current conditions or where the impact of natural landscape and natural feature on the earth is less than architectural building or artificial structure or where the new policy program is likely to be adopted due to incomplete establishment of current condition change standard within influence investigation area, among other cultural properties with architectural building or artificial structure nearby located in Cheonan city and then selected Cheonansaji Dangganjiju(flag poles) and Jiksanhyun Gwana(government office). The author then undertook the quantitative visibility analysis in order to determine the comprehensive prospect rights for the cultural properties and surrounding environments concerned.

Changes in the Cultural Characteristics and Values in Korean Woman's Magagzine -Advertisements from 1955 to 2008- (여성잡지 패션광고에 나타난 문화적 특징과 가치관의 변화 연구 -1955년부터 2008년까지의 한국여성잡지를 대상으로-)

  • Ko, Eun-Ju;Song, Hyun-Jeong;Kim, Seon-Sook
    • Korean Journal of Human Ecology
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    • v.19 no.3
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    • pp.537-553
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    • 2010
  • Culture represents forms of life appeared in various dimensions. Advertisements which represent these forms of life show the most important social and cultural phenomenon. The necessity of research on the cultural characteristics of society has been raised because the effectiveness of advertisement could have been varied depending on the cultural value. Moreover, within a society, values reflected by advertisements tend to vary in different eras. Thus, this study aims to clarify the differences between cultural values from different eras through an analysis of cultural characteristics and symptoms with consideration of the time flow. This study also examines the meanings of cultural characteristics highlighted by the study. For the investigation, two Korean women's magazines were selected, from 1955 to 2008. Data were analyzed using chi-squared test which was conducted with Crosstab using the PASW statistics 17.0 Program. The results were as follows: there were changing aspects from traditional values to modern values by years. Additionally, each period was described using several keywords. The keywords were divided by decade: in the '50s keywords were 'lifestyle change', 'material value increase' and the 'challenge to traditional values', in the '60s keywords were 'American culture acceptance', 'material success', in the '70s keywords were 'the rise of nonmaterial value', 'rationalism' and 'egalitarianism', in the '80s 'individualism', 'Life style and culture group differentiation', 'conspicuous consumption', in the '90s 'globalization', 'emphasis on personality sensitivity', 'health-oriented', 'improve the quality of life', while in the '00s keywords were 'spread of digital life', 'rational consumption patterns', 'the 3rd distribution'. Through the research, important changes in the cultural characteristics of Korea were observed. Furthermore, we may be able to think of the most effective way of advertising by identification of the cultural characteristics of the society.

The Study of an Extended Cultural Dimensions Index based on the Content (콘텐츠 중심의 확장형 문화 차원 지수 연구)

  • Oh, Jung-Min;Moon, Nammee
    • Journal of the Institute of Electronics and Information Engineers
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    • v.50 no.9
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    • pp.77-84
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    • 2013
  • There are lots of tries to make a combination between the technology development which is fast arisen and cultural phenomenon which imply in it. We called this research area as the cultural computing or cultural modeling. In this paper, we examine the cultural user interface design, especially cultural design structure based on the contents considering the research trend of the cultural modeling. To design of the contents based on the culture, there is a need to draw a structure of the cultural feature for the contents. To do this, we combine Hofstede's cultural dimensions model with the data of contents and then we suggest cultural index of content(CiCo). Furthermore, we draw national index of cultural content(NiCC), through conjoining CiCo with preference pattern of content consumption for the nations. Suggested CiCo and NiCC are based on Hofstede's model, however they are improved approximately 10% of the explanatory of model than the Hofstede's.

Indoor Environment Due to Multi-cultural Complex Space Structure Impact on the Choice of Guests (복합 문화공간 구조에 따른 실내환경이 이용객의 선택에 미치는 영향)

  • Kang, Jin-Young;Won, Young-Suk;Cha, Jung-Hoon;Kim, Su-Min
    • Journal of the Korea Furniture Society
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    • v.22 no.4
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    • pp.278-286
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    • 2011
  • Today, people are becoming more conscious regarding environmental-friendliness, and the society as a whole is becoming more aware of it. With such phenomenon, the purpose of this research is to examine how comfort and pleasantness of indoor environment influences when selecting a place for multi-cultural complex. To demonstrate the stated hypothesis, I have preceded the experiment by selecting the C multi-cultural complex of closed-type structure and T multi-cultural complex of open-type structure. The next step I took, in order to validate the public's awareness of environmental-friendliness, was conducting a survey. I then deducted a conclusion through comparison and analysis of experiment measures with survey result. As a result of the research, the experiment measures of each air, light, heat condition of the T multi-cultural complex of open-type structure had a higher measurement for the comfort and pleasantness than the C multi-cultural complex of closed-type structure. Moreover, after validating the consciousness of the public through the survey, they had a tendency preferring T multi-cultural complex of open-type structure over C multi-cultural complex of closed-type structure in terms of comfort and pleasantness. To summarize, it is proper to conclude that the criteria - comfort and pleasantness of indoor environment - has influenced significantly when it comes to selecting a multi-cultural complex through both the experiment and the survey result.

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A Study on Pagoda Image Search Using Artificial Intelligence (AI) Technology for Restoration of Cultural Properties

  • Lee, ByongKwon;Kim, Soo Kyun;Kim, Seokhun
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.15 no.6
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    • pp.2086-2097
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    • 2021
  • The current cultural assets are being restored depending on the opinions of experts (craftsmen). We intend to introduce digitalized artificial intelligence techniques, excluding the personal opinions of experts on reconstruction of such cultural properties. The first step toward restoring digitized cultural properties is separation. The restoration of cultural properties should be reorganized based on recorded documents, period historical backgrounds and regional characteristics. The cultural properties in the form of photographs or images should be collected by separating the background. In addition, when restoring cultural properties most of them depend a lot on the tendency of the restoring person workers. As a result, it often occurs when there is a problem in the accuracy and reliability of restoration of cultural properties. In this study, we propose a search method for learning stored digital cultural assets using AI technology. Pagoda was selected for restoration of Cultural Properties. Pagoda data collection was collected through the Internet and various historical records. The pagoda data was classified by period and region, and grouped into similar buildings. The collected data was learned by applying the well-known CNN algorithm for artificial intelligence learning. The pagoda search used Yolo Marker to mark the tower shape. The tower was used a total of about 100-10,000 pagoda data. In conclusion, it was confirmed that the probability of searching for a tower differs according to the number of pagoda pictures and the number of learning iterations. Finally, it was confirmed that the number of 500 towers and the epochs in training of 8000 times were good. If the test result exceeds 8,000 times, it becomes overfitting. All so, I found a phenomenon that the recognition rate drops when the enemy repeatedly learns more than 8,000 times. As a result of this study, it is believed that it will be helpful in data gathering to increase the accuracy of tower restoration.

Policy Implications from Development of Cultural Content Distribution through Digitalization - Focused on Game Industry - (디지털화에 따른 문화콘텐츠유통의 발전과 정책적 시사점 -게임산업을 중심으로 -)

  • Lee, Byung-Min
    • Journal of Korea Game Society
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    • v.6 no.2
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    • pp.33-44
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    • 2006
  • This article examines cultural content distribution system, particularly of game industry based on the development of digital technology. In this period of convergence and fusion, some phenomenon leads the cultural content distribution system change like value transfer from platform to content. In relation to it, especially in the game industry, three types of distribution is categorized by the industrial structure (offline, online, mobile game) through the case studies and it is expected to be evolve into a base for development of distribution integration model in the future. In conclusion, the article suggest the policy subject for the promotion of cultural content that hold so much competitiveness for long-lasting development by the improvement of distribution structure, blowing off the conflict between companies and publishers, and global business, etc.

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Characteristics of Hanfu Street Snaps on TikTok (틱톡에 나타난 한푸 스트리트 스냅의 특성)

  • Zhang, Luyue;Yim, Eun-Hyuk
    • Fashion & Textile Research Journal
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    • v.24 no.5
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    • pp.519-529
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    • 2022
  • This research analyzed the characteristics of Hanfu street snaps in the Chinese version of TikTok to determine the development and meaning of Hanfu. Based on grounded theory, this study selected 102 representative cases by sorting Hanfu street snaps on TikTok according to popularity. Subsequently, through open coding, the cases were organized and summarized into five main categories. The findings are as follows: 1) The national cultural pride has enabled a greater number of Hanfu fans and groups to upload short videos promoting the Hanfu movement on TikTok to expand the influence of the activities and popularize cultural knowledge. 2) The users attempted cross-cultural communication by participating in cultural festivals in Western countries wearing Hanfu. 3) The 'See now buy now' function of TikTok enables numerous Hanfu merchants to upload short videos about Hanfu products to promote their products and boost sales. 4) As 'gamification' affects everyday life, computer game enthusiasts among them wear Hanfu in the form of role-playing. 5)As a unique "meme" phenomenon on TikTok, wearing Hanfu to make interesting videos has also become a form of entertainment. Thus, although the characteristics of Hanfu street snaps on TikTok originated from the transmission of Hanfu culture, the culture has now been transformed through social media into symbolic consumption and play culture.

Qiz-gilam: A Unique Example of Carpet Weaving by Semi-Nomadic Uzbeks in the Southern Regions of Uzbekistan

  • Binafsha NODIR
    • Acta Via Serica
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    • v.8 no.1
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    • pp.87-100
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    • 2023
  • Interaction between sedentary and nomadic cultural traditions has played an important role in the centuries-old history of applied arts in Uzbekistan. By the late 19th and early 20th century, driven by urbanization in the region and the gradual transition of nomadic and semi-nomadic peoples to sedentary lifestyles, many industries and traditional cultural forms of formerly nomadic ethnic groups disappeared. Nevertheless, their role in shaping the national cultural identity of the Uzbek people is great. This is true in relation to one of the largest ethnic groups in Uzbekistan, the Kungrats, whose applied art represents a unique, viable, and yet little-studied phenomenon in the national culture of Uzbekistan. The article reviews carpet weaving, one of their surviving crafts, exemplified by qiz-gilam, a unique type of rug made using a combined technique. This study helps to show the nature of historical and cultural interrelations in the carpet weaving of Central Asian peoples and their cultural contacts with the carpet art of neighboring regions more widely and objectively. An important theoretical result of this study is the creation of criteria and tools for identifying qiz-gilam carpets. This allows us to bring clarity to the yet undeveloped system of their identification in museum and gallery practice.

The Clothing Life of Korean-Chinese in Yanbian Area (연변조선족의 의생활에 나타난 문화주변현상과 외래문화의 영향)

  • 정인희
    • Journal of the Korean Society of Costume
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    • v.28
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    • pp.85-98
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    • 1996
  • Yanbian is the area where many Korean-Chinese have settled and have undergone a unique culture. This study is intended to examine the clothing life of Korean-Chinese in Yanbian in the aspects of the cultural marginality and the effects of other cultures. Nowadays they have three kinds of dresses" Han-Bok In-Min-Bok and the western dress. han-Bok is the result of cultural marginal phenomenon so they pre-serve 1920s style which already disappeared in South Korea. In-Min-Bok is the production of Communism which is an 'invention' from the viewpoint of Cultural-Anthropology. However both Han-Bok and In-Min-Bok are gradually disappearing from the daily life. Today it is quite common for us to see a number of people wearing western dresses on the street. In their clothing life the acculturation to the Chinese wasn't traced which may be due to the strong 'National I dentity' of them.

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