• Title/Summary/Keyword: critical opinion

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The Strategy Development of the Restaurant Industry through the AHP Analysis: Focusing on the Digital Conversion and Non-Contact Service after COVID-19 Pandemic (AHP 기법을 활용한 외식산업의 발전 전략에 관한 연구: COVID-19 팬더믹 이후의 디지털, 비대면 전환에 대한 인식)

  • Lee, Bong-Shik;Park, Min-Jae
    • Asia-Pacific Journal of Business
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    • v.12 no.4
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    • pp.271-288
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    • 2021
  • Purpose - The purpose of this study is to identify the critical factors that restaurant management should consider strategically when making a decision after COVID-19 under the digital transformation and non-contact service expansions environment. Design/methodology/approach - The thirty six experts and managers who have 5 years or more experience in restaurant industry in Korea participate this study. The Analytic Hierarchy Process (AHP) and SER-M were used to analyze the experts' opinion Findings - As a result of the analysis, 'management environment' (0.313) showed the highest relative importance priority, followed by 'brand (0.263)', 'management characteristics (0.254)', and 'physical factors (0.17)'. And, as for the sub-factor value, 'lifestyle (0.087)', 'awareness (0.084)', 'consumer desire (0.075)', and 'loyalty (0.068)' were ranked highest among the 19 influencing critical factors. Research implications or Originality - In the case of large restaurant enterprises, it is judged that the subject(CEO, Management) is actively pursuing a strategy to acquire the necessary resources for the given environment of digital transformation and customer demand for non-contact services. On the other hand, in the case of middle and small restaurant enterprises, it seems that they are fully aware of the demand for expansion of non-contact services and the digital transformation required in the post COVID-19 era, but information technology utilization ability, usage experience, technology acceptance ability, and education and training support for this are only available to large enterprises.

A Study on the Impact of Negativity Bias on Online Spread of Reputation : With a Case Study of Election Campaign (온라인상에서 부정적 편향에 따른 평판 확산 차이에 관한 연구 : 선거 사례를 중심으로)

  • Kim, Na-Ra;Shin, Kyung-Shik
    • Journal of Information Technology Services
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    • v.14 no.1
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    • pp.263-276
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    • 2015
  • As a social being, people can cooperate and control one another through the power of reputation, which is a critical opinion of someone given by others. Nevertheless, there have been obstacles in clarifying the identity of traditional types of reputation, for they are mostly words of mouth passed among members of a society. However, due to dramatic technological advancement and widespread use of the Internet and social media, now we can clearly see and analyze written reputations, which used to be passed only from mouth to mouth. Against this background, this study examines whether a negativity bias-a notion that an event of a more negative nature has a greater effect on one's psychological state than a positive event-applies to spread of reputation online, and examines related factors and effects. To this end, reputation-related online comments left by social media users during the election period of Korea's 6th provincial election on 4 June 2014 were analyzed. For the analysis, a Bass diffusion model was used, which is based on the innovation diffusion theory. The analysis results confirmed that, at online forum, negative reputations spread more quickly and more widely than positive ones, had a greater impact, and mass media such as online news outlets had a significant influence on spread of reputation online.

Development of Quantification Models on Visual and Tactile Design Characteristics for the Luxuriousness of Interior Covering Materials (인테리어 내장재의 고급감에 관한 시각 및 촉각변수의 수량화 모형 개발)

  • Bahn, Sangwoo;Yun, Myung Hwan
    • Journal of Korean Institute of Industrial Engineers
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    • v.33 no.4
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    • pp.393-401
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    • 2007
  • Affective aspects of design attributes such as color, Pattern, and texture are important to the overall impression and the success of interior products. Among all the interior materials, wallpapers and flooring materials take up largest construction area and they are main components in creating affective impression for customers. This study aims to investigate the relationship between luxuriousness and related affective variables and design elements of wallpapers and flooring materials. The approach consists of 3 steps: (1) selecting related affective features and product design attributes through a literature survey, opinion of expert panel, and focus group interview, (2) conducting evaluation experiments, and (3) developing Kansei models using multivariate statistical analysis and analyzing critical attributes. Evaluation experiment was conducted using a questionnaire made up of 7-point scale and 100-point scale and 30 housewives and 20 interior designers participated in the evaluation experiment. The result of evaluation was analyzed through principal component regression and quantification I analysis. As a result of analyzing the survey data, the relationship between luxuriousness and related affective features and product design attributes was identified, moreover a optimal combination of the design component was identified. Consequently, it is expected that the results of the study would be a basis of the concept of emotion-based design by giving insights about how customers perceive the luxuriousness and suggesting the optimal combination, and providing specific quantitative design guidelines.

SOPPY : A sentiment detection tool for personal online retailing

  • Sidek, Nurliyana Jaafar;Song, Mi-Hwa
    • International Journal of Internet, Broadcasting and Communication
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    • v.9 no.3
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    • pp.59-69
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    • 2017
  • The best 'hub' to communicate with the citizen is using social media to marketing the business. However, there has several issued and the most common issue that face in critical is a capital issue. This issue is always highlight because most of automatic sentiment detection tool for Facebook or any other social media price is expensive and they lack of technical skills in order to control the tool. Therefore, in directly they have some obstacle to get faster product's feedback from customers. Thus, the personal online retailing need to struggle to stay in market because they need to compete with successful online company such as G-market. Sentiment analysis also known as opinion mining. Aim of this research is develop the tool that allow user to automatic detect the sentiment comment on social media account. RAD model methodology is chosen since its have several phases could produce more activities and output. Soppy tool will be develop using Microsoft Visual. In order to generate an accurate sentiment detection, the functionality testing will be use to find the effectiveness of this Soppy tool. This proposed automated Soppy Tool would be able to provide a platform to measure the impact of the customer sentiment over the postings on their social media site. The results and findings from the impact measurement could then be use as a recommendation in the developing or reviewing to enhance the capability and the profit to their personal online retailing company.

A Comparative Analysis on Elementary Students방 Scientific Attitudes by Questionnaire and Ethnographic Study (질문지법과 문화기술적 방법에 의한 초등학생의 과학적 태도에 대한 비교 분석)

  • 김운배;김효남
    • Journal of Korean Elementary Science Education
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    • v.19 no.1
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    • pp.1-13
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    • 2000
  • For a profound understanding about the elementary students' scientific attitude, I have performed this study based on the students' opinion by the ethnographic interview and participant observation of science classes. I have analyzed the data by qualitative data analyzing method, and compared the analyzed results with analyzed results by the Likert's scaled as il questionnaire method. To perform this study, I selected one elementary school located in an agricultural village in Choong-Buk Province in Korea and studied four 5th grade students. Here, I present results of this study as follows. First, in ethnographic interview, all informants represented positive reaction to scientific curiosity. But, It is appeared that there are external curiosity and internal curiosity. Internal curiosity is more closely and positively related to problem solving skills. Second, all informants represented positive open-mindness expressing their own opinions actively and accepting other students' opinions. Students who had positive critical-mindness and voluntariness recorded high scores in science achievement. Third, scientific attitude analyzed by ethnographic methods didn't correspond with scientific attitude measured by Likert's scale in all cases. I presumed this discrepant result could come from subjects' different tendency on replying to questionnaire and students' own criterion.

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A Critical Study on Buyer's Remedy Articles under the CISG (CISG에서 매수인구제조항(買受人救濟條項)에 관한 비판적(批判的) 연구(硏究))

  • Park, Sang-Gi
    • THE INTERNATIONAL COMMERCE & LAW REVIEW
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    • v.12
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    • pp.39-64
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    • 1999
  • Under the CISG, there is a unequitable factor in comparing buyer's remedy with seller's remedy. In my opinion, CISG is more unequitable remedy clause than UCC or UNIDROIT principle of International Commercial Contract(1994) between seller and buyer. First, buyer who accepted defect goods must give seller notice the facts that seller delivered defect goods in two years after accepting defect goods. The cap of two year is unreasonable in a position of aggrieved buyer. This is being provided as 'within reasonable time' in UCC and there is no such provision in UNIDROIT Principle. Second, Buyer can avoid contract when seller breached fundamentally contract or seller didn't set a additional performance period about breaching of contract. Accordingly if buyer would not set a additional performance period, although seller's breachment of contract, he could not avoid the contract. Therefore, From a viewpoint of aggrieved buyer avoidable right of contract is restrainted. Third, to compare seller's remedy with buyer's, seller have more opportunity to cure breachment of contract than buyer. Under the CISG buyer is relatively placed at disadvantage in remedy of aggrieved party. In connection with remedy of aggrieved party, 'UNIDROIT principle of international commercial contracts' instead seller and buyer of aggrieved party, so there is not unequitable factor in remedy of aggrieved parties.

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The Foodservice Sanitation Status of the Child Care Centers at Asan City in Chungnam (영.유아 보육시설의 급식 위생실태 - 충남 아산 지역 중심으로 -)

  • Song, Eun-Seung;Kim, Eun-Gyung
    • Korean Journal of Community Nutrition
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    • v.15 no.6
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    • pp.806-819
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    • 2010
  • We investigated the foodservice sanitation status of the childcare centers in Chungnam Asan area to provide the information for sanitation guidelines and checklist in various operation types of childcare centers. Self-completed questionnaires were collected from the directors of 95 centers: national-public 9 (9.5%), corporation 10 (10.5%), private 52 (54.7%), and home care 24 (25.3%) types. The analyzed results are shown in foundation type; the investigated items are about critical hygienic problems and safety recognition level, presence of sanitation guideline, demand of dietian's employment and the role, hygienic management and education level, and the present and future of sanitary facility and equipment. From this study we found that home care center, which had low capacity, was comparatively poor at sanitation status, the use of hygienic standard and guideline, and safety recognition level. In our opinion, the use and application of same sanitation standard to any type and size of center is not appropriate and rational. The reestablishment of the sanitation guideline and checklist considering the conditions of various operation types would be necessary. Also periodic hygienic education by hygenic professionals, continuous parents' attention and cooperation of related government organizations are needed for improvement of foodservice sanitation status of childcare centers.

Determinants of selecting a doctor in specialized medical institutions and general hospitals (종합전문요양기관과 종합병원의 선택진료 결정요인)

  • An, Byeung-Ki;Park, Jae-Yong
    • Health Policy and Management
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    • v.21 no.4
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    • pp.599-616
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    • 2011
  • This research was performed to investigate the determination factors of medical service to cover the fee for selecting a doctor which is one of the most important causes of debilitating national health insurance in Korea. Data was from Korea Health Panel and analyzed by Dutton(1986)'s medical service model which was an extended Anderson Model and was widely used in the researches on determination factors of medical service. The results were as follows; In the determinants of selecting a doctor in specialized medical institutions and general hospitals, patients with serious diseases selected doctors more often than other patients. By industrial accident compensation insurance law and enforcement ordinances, insurance covers the fee of selecting a doctor in the hospitals appointed by Labor Welfare Corporation for the patients in critical conditions under industrial accident compensation insurance, while health insurance patients pay the fee themselves for selecting a doctor in all cases. It is suggested that patients with serious diseases proved by medical opinion be provided with health care insurance in selecting a doctor and that the health insurance benefit coverage be enhanced by staged lowering of patient's cost-sharing.

Improvement Ways for In-Service Training of Science Teachers (과학교사 재교육의 개선방안)

  • Kim, Jung-Kon;Kim, In-Ho;Jeong, Gie-Joon;Kim, Bong-Gon;Koo, In-Sun
    • Journal of The Korean Association For Science Education
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    • v.11 no.1
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    • pp.97-115
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    • 1991
  • The purpose of this study is in making a important way for in-service training of science teacthers. So the study was carried out to analyze the text books of in-service training school in Gyeongnam, Kyungpook, Junpook province and Pusan city and to survey teacher's opinion by questonnaires collected from teachers in Gyeongnam province. The result abtained are as follows : 1. The contents of. tire text books for in-service training course have very critical defference at each province. 2. Most of teachers wanted to get more updating information of the science and more comprehensive knowledge of higher level' of science subject. 3. In order to obtain comprehensive basic concept, develop of inquiry ability, and promote of scientific attitude, the thinking experiment which is selected to experimental subjects of secondary school are need to be selected. 4. The new text-book model for in-service training course should be developed, and the finnancial support will be required to develop such a text.

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A Study on the Residents' Opinion to the Management of Apartment (공동주택의 관리활동에 대한 거주자 의식 연구 - 에너지절약 의식 및 태도를 중심으로 -)

  • Kang, Na-Na;Han, Jeong-Won
    • Journal of the Korean housing association
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    • v.23 no.4
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    • pp.33-40
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    • 2012
  • Managing apartments is critical not only to handling the physical deterioration over time, but also to the quality of community life, social environment and ultimately residents' satisfaction with the housing environment. Therefore, this study aims at understanding residents' awareness of apartment management, and finding the relationship between management activities and residents' satisfaction and participation by comparing an apartment with active management and an apartment without it. This study examines 1) management activities of two subject apartment complexes, and 2) how management activities affect residents' participation and satisfaction. Surveys were conducted of the residents, and SPSS statistics package was utilized to analyze the survey data. This study found that management activities of apartment complex have positive influence on residents' participation and satisfaction with their housing environment. The results of this study can be utilized as basic materials to develop effective guidelines and manual from the perspective of environmental management of apartment houses, in order to improve the participation of the residents in the apartment management.