• Title/Summary/Keyword: counseling support system model

검색결과 21건 처리시간 0.15초

청소년의 인터넷 중독 문제 개선을 위한 상담 지원 시스템 모형 개발 (Development of Counseling Support System Model for improving Student's Internet Addiction Problem)

  • 임진숙;박종오;김성식
    • 정보교육학회논문지
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    • 제8권4호
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    • pp.523-534
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    • 2004
  • 본 연구에서는 상담 비전문가인 교사에게 상담 내용과 방법을 제공하여 인터넷 중독 문제를 가지고 있는 학생을 상담할 수 있도록 지원하는 시스템 모형을 개발하였다. 시스템은 상담 내용과 방법을 제공하는 상담 컨텐츠, 학생 정보와 상담 결과를 기록하고 조회할 수 있는 상담 지원, 인터넷 중독 진단 및 설문 평가를 위한 평가 지원의 세 가지 모듈로 구성된다. 개발된 시스템을 초.중등학교 교사 30명에게 실험 운영하여 인터넷 중독 문제가 있는 학생을 상담하여, 개발된 시스템 모형의 문제점을 분석하였으며, 그리고 상담에 참여한 교사들이 제기한 문제와 개선안을 토대로 시스템 모형을 수정하였다.

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인공지능 시스템 도입에 있어서 기술 준비도가 콜센터 상담사들의 사용 의도에 미치는 구조적인 영향: AICC(인공지능 컨택 센터)를 중심으로 (The Structural Impact of Technology Readiness on Call Center Counselors' Intention to Use in the Introduction of Artificial Intelligence Systems: Focusing on AICC(Artificial Intelligence Contact Center))

  • 백성식;이준섭
    • 한국IT서비스학회지
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    • 제22권4호
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    • pp.1-19
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    • 2023
  • This study is a study on the effect of technical readiness factors on counselors' intention to use when applying AICC. AICC counselors experience improved customer service and emotional stability by receiving various monitor notification window services based on artificial intelligence algorithms such as customer counseling history, prohibited word control system, and customized counseling system. Accordingly, this study tried to verify using factors derived from technology readiness theory and technology acceptance theory among the factors affecting the intention to continue using AICC provided to counselors. To verify the research hypothesis, the causal relationship between variables such as Optimism, Innovativeness, Discomfort, Insecurity, and Technology Acceptance Theory, such as Team Support, Ease of Usage, and Innovation Resistance, was verified. As a result of empirical analysis, first, it was verified that Optimism has a positive (+) effect on Team Support and Ease of Usage, and Discomfort and Insecurity have a negative (-) effect on Ease of Usage and Team Support. Second, it was confirmed that Team Support and Ease of Usage had a positive effect on the Intention to use AICC. Based on the above empirical analysis results, the concepts of Technical Readiness were clearly proved, and in practical terms, AICC helped inquiry, quality evaluation, recording, and management of counseling history, ultimately increased corporate work efficiency.

보조공학기기 지원제도 개선 방안에 관한 연구 (A Study on Improvement of Assistive Technology Device Support System for the Work Disabled in Korea)

  • 김미정;남세현
    • 디지털융복합연구
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    • 제19권12호
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    • pp.523-530
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    • 2021
  • 본 연구의 목적은 국내 보조공학기기 지원 현황을 조사하고, 보조공학기기 지원제도 개선 방안을 모색하는데 있다. 이를 위해 국내·외 사례를 조사하고 Gilbert와 Terrell의 정책분석 모형과 연구 목적을 절충한 분석 틀에 따라 신청 절차, 품목 선정 및 품질관리를 중심으로 분석하여 국내에 적용할 수 있는 시사점을 도출하였다. 다음으로 보조공학기기를 지원받은 구직 또는 근로 장애인 202명을 대상으로 설문조사를 실시하였다. 연구결과에 따라 다음과 같이 개선 방안을 제언하고자 한다. 우선 장애인 수요자 중심으로 보조공학 지원 절차가 개선될 필요가 있다. 다음으로 지원품목 확대 및 품질관리 체계가 합리적으로 보완되어야 한다. 셋째, 보조공학기기 신청자격 확대가 시급하며, 마지막으로 개선방안 실천을 위한 제반 조건 실행이 지속적으로 추진되어야 한다. 본 연구를 바탕으로 보조공학기기 지원제도 개선방향이 정립되어 장애인근로자의 보조공학기기 선택권과 활용 기회가 확대되기를 기대한다.

노인요양 시설 입소 노인 삶의 질 구조모형 (A Structural Equation Model of Quality of Life in Nursing Home Residents)

  • 신소홍;박정숙
    • 노인간호학회지
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    • 제20권3호
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    • pp.193-203
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    • 2018
  • Purpose: This study was done to develop a predictive model for quality of life of elderly residents in long-term care facilities (LTCF). The study was based on Brofenbrenner's ecological system theory and a literature review. Methods: Data were collected using a convenience sample of 205 elderly residents in 2 nursing homes located in D city and 1 nursing home located in K province. The exogenous variables were individual factors, family support, and facility environmental factors. The endogenous variables were self-esteem, accommodation adaptation and quality of life of elderly residents in LTCF. Collected data were analyzed through structural equation modeling using AMOS 20.0. Results: Eleven of the twelve hypotheses were supported, but the hypothesis that facility environment factors effect self-esteem was not supported. Quality of life of elderly residents in LTCF was explained first by facility environmental factors, followed by self-esteem, individual factors, accommodation adaptation, and family support with an explanatory power of 83.0%. Conclusion: To improve the quality of life of elderly residents in LTCF, the service and environment preparation provided by facilities is important, and it is necessary to provide emotional counseling to improve the self-esteem of these elders.

한국형 긍정적 행동지원 3차 실행충실도 척도(KT3-FC)의 개발과 타당화 (Development and Validation of the Korean Tier 3 School-Wide Positive Behavior Support Implementation Fidelity Checklist (KT3-FC))

  • 원성두;장은진;조광순;송원영;남동미
    • 한국심리학회지:학교
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    • 제17권2호
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    • pp.165-180
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    • 2020
  • 본 연구의 목적은 다층적 행동지원 모형을 적용하고 있는 학교차원 긍정적 행동지원(School-Wide Positive Behavior Supports, SWPBS)을 국내 학교현장에서 근거기반 실천으로 보급하기 위해 개별화지원에 해당하는 3차 지원의 실행충실도 평가도구를 개발해 타당화하는 것이었다. 3차 지원 실행충실도 평가도구를 개발하기 위해 문헌 개관 및 전문가 내용 타당도 검증을 통해 핵심 평가요소 6개 요인으로 구성된 37개의 예비문항을 선정하였다. 이후 학교차원 긍정적 행동지원 실행 경험이 있는 현직 교사 185명(남 52명, 여 133명)을 대상으로 3차 지원 실행충실도 척도, 개별화지원 척도, 학교풍토 척도, 학생지도 척도, 긍정적 행동지원 효과성 척도로 구성된 설문지를 배포해 자료를 수집하였다. 탐색적 요인분석에서 각 하위요인에 4문항으로 구성된 5요인 구조(요인 1: 개별화지원 계획의 점검 및 평가, 요인 2: 정신건강 서비스 연계를 통한 지원, 요인 3: 위기관리 계획, 요인 4: 문제행동 평가, 요인 5: 개별화지원 팀구성)의 총 20문항이 최종 문항으로 선정되었다. 또한 내적 합치도는 전체 문항 α=.950, 하위요인은 α=.888 ~ .954로 모두 양호하였다. 상관분석에서 3차 지원 실행충실도 척도는 개별화지원 척도, 학교풍토 척도, 학생지도 척도, 긍정적 행동지원 효과성 척도와 각각 유의미한 상관을 나타내면서 양호한 수렴타당도를 나타내었다. 마지막으로, 확인적 요인분석에서 5요인 구조의 모형 적합도는 양호하였고, 신뢰도 및 타당도가 안정적인 것으로 나타났다. 따라서 SWPBS의 실행충실도를 점검하고 평가하는 데 본 척도가 신뢰롭고 타당하게 사용될 수 있을 것으로 보인다. 또한 한국형 3차 지원 실행충실도 척도가 국내 학교현장에서 SWPBS를 근거기반의 행동적 개입으로 활용하는 데 기여할 수 있을 것이다.

300인 미만 사업장근로자의 6개월 이내 재흡연 관련요인 (Factors Related to Smoking Recurrence within Six-months Smoking Cessation among Employees in Enterprises with Smaller than 300 Workers)

  • 진병준;김철웅;이승은;임효빈;이태용
    • 지역사회간호학회지
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    • 제32권1호
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    • pp.107-115
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    • 2021
  • Purpose: The purpose of this study is to identify factors associated with smoking relapse within six months after quit attempts among workers in small and medium-sized enterprises in South Korea. Methods: The analysis was conducted for a total of 194 people who attempted to quit smoking by applying for a smoking cessation support service at the Regional Tobacco Control Center. The data used in the study were extracted from the Smoking Cessation Service Integrated Information System. Kaplan-Meier estimator and Cox proportional hazards regression model were used to identify variables associated with smoking relapse within six months' time period. Results: Smoking relapse rate within six months was 66.0%, and variables associated with relapse included the cases such as carbon monoxide (CO) at the time of registration (HR: 2.15, 95% CI: 1.10~4.22 for CO ≥20 ppm or more vs.CO <10 ppm), the average number of cigarettes smoked per day (HR: 1.04, 95% CI: 1.00~1.07), and the number of counseling(HR: 0.60, 95% CI: 0.54~0.67). Conclusion: Smoking characteristics and counseling showed one of the strongest correlations with relapse within six months. This implies that it is necessary to understand the smoking characteristics and patterns of workers and to provide continuous smoking cessation counseling tailored to individual characteristics for effective smoking relapse prevention.

가족친화마을만들기를 위한 모델 및 핵심 요소 (A Discussion of the Family-Friendly Village Model and Important Factors)

  • 차성란
    • 가정과삶의질연구
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    • 제28권2호
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    • pp.63-76
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    • 2010
  • A law facilitating a family-friendly social environment was legislated in December 2007. According to the law, projects for facilitating a family-friendly social environment consisted of a family-friendly working environment, a community environment, and the promotion of a family-friendly culture. There has been much progress in developing a family-friendly working environment through projects such as those advocating for flexible work hours, an employee support system, and child care and a family care support system. However, in terms of a family-friendly community environment project, there was no noticeable advancement. Hence, this study was conducted to find ways to vitalize the family-friendly village project in terms of the family-friendly community environment project. The major findings of this study were as follows: A family-friendly village could be structured on the three axes of time, space, and relation. The model of the family-friendly village project consists of the following three steps: motivation, systematization, and participating & practicing. In the motivation step, integration, community, and sustainability were needed as basic ideologies for a family-friendly village. In the systematization step, providing systematic educational systems for residents taking on leadership and activist roles was stressed. In the participating & practicing step, many ways to facilitate residents' social relationships were suggested: starting the project from matters of common interests, making the resolution of families' problems a communal task of the residents, accepting the opinions of various groups associated with the matter, and taking a differentiated project process according to the geographic, socio-economic, and demographic characteristics of the groups. It is strongly suggested that the family-friendly village should be taken as a common functional scheme in everyone of eight livable village models because a key factor in a family-friendly village, family care, serves an essential function in any livable village model.

한국형 학교차원 긍정적 행동지원 1차 실행충실도 척도(KIFC-T1)의 개발과 타당화 (Development and Validation of the Korean Implementation Fidelity Checklist of Tier 1 School-Wide Positive Behavior Support (KIFC-T1))

  • 남동미;장은진;원성두;조광순;송원영
    • 한국심리학회지:학교
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    • 제17권3호
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    • pp.401-419
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    • 2020
  • 본 연구의 목적은 국내의 교육실정에 맞는 한국형 학교차원의 긍정적 행동지원 1차 실행충실도 척도를 개발하고 타당화하는 것이었다. 다층지원으로 구성된 학교차원의 긍정적 행동지원 중 1차 지원인 보편적 지원은 학교의 전체 학생들을 대상으로, 학생들의 문제행동을 예방하는 목적으로 지원하는 단계이다. 본 연구에서 개발된 1차 실행충실도 척도는 문헌연구와 전문가의 내용타당도 검증을 거쳐 11개의 평가준거의 48개 예비문항으로 구성되었다. 그 후에 학교차원의 긍정적 행동지원을 실행한 경험이 있는 특수학교 교사 185명을 대상으로 자료를 수집하였다. 수집한 자료를 기반으로 1차 실행충실도 척도의 요인분석과 문항의 속성을 분석하고, 내적 일관성 계수를 이용한 신뢰도 분석을 하였으며, 긍정적 행동지원 평가도구, 학생지도척도, 학교풍토척도, 긍정적 행동지원 효과성 척도와의 상관분석을 통해 공인 타당도를 검증하였다. 그 결과, 1차 실행충실도 척도는 35문항의 5요인 구조가 가장 타당한 것으로 나타났고, 신뢰도도 양호하였다(Cronbach's α=.956, 각 하위요인별 α=.834~.951). 또한 긍정적 행동지원 평가도구, 학생지도척도, 긍정적 행동지원 효과성 척도와는 유의미한 정적 상관관계를 나타내었다. 그러나 학교풍토척도와는 유의미한 상관관계를 보이지 않았고 이에 대해 논의에서 다루었다. 종합해 볼 때, 본 연구에서 개발된 1차 실행충실도 척도는 학교 현장에서 보편적 지원 실행 시 매우 중요한 충실도를 신뢰롭고 타당하게 평가할 수 있음을 시사한다.

제주 지역 공동육아나눔터 운영 실태 연구 (A Study of the Conditions of Cooperative Child-care Places in Jeju Self-Governing Province)

  • 차성란
    • 가족자원경영과 정책
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    • 제22권2호
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    • pp.1-24
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    • 2018
  • Communal places for parents to take child-care are very important in activating cooperative child-care(CCC). Therefore, Jeju Special Self-Governing Province has been operating Cooperative-Childcare-Places(CCPs) since 2016. This study analyzed the operational status of the CCPs and presented the model type to provide data for the activation of CCC. Qualitative analyses were applied to the results of interviews with 10 staff members. The common task they considered difficult was recruitment, and there was a big difference in the operation of the regular program depending on the competence of the staff in charge. The lack of support systems, such as education and consulting, has made it difficult for the staff to do their work. Additionly, four models of CCPs were found, a resident self-governing type, a workplace type, an institutional type, and a rural complex type. In conclusion, CCP spaces should be planned and facilities created with a focus on the needs of child-care activities. Second, the role of staff in helping to organize the parents' self-governing committee is crucial. Third, it needs to establish a support system to strengthen the capacity of the staff members.

여성건강 간호센터를 위한 모형개발 - 일개 통합시를 중심으로- (Model Development a Womens' Health Care Center in the Community)

  • 이은희;소애영;최상순
    • 대한간호학회지
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    • 제30권5호
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    • pp.1195-1206
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    • 2000
  • The purpose of this study was to analyze womens' health problems using Green & Kreuter's 1991 PRECEDE model and to develop a model for a womens' health care center located in the community. The subjects were recruited from Wonju City. 1. The results showed that 23% of the sample population felt there was a need for a womens' health care center. The mean number of health problems was 3.1. The prevalence rate, was 44.4%, and the rate for an artificial abortion, was 36.4%. Also 30.5% did not have a health examination in the past year. Women using the hospital for medical care accounted for 45% of the sample, while 40% used the drugstore. The average score on the HPLP was 2.41, and this was influenced by self-efficacy, family support, sexual role, and health locus of control. There are a few educational programs in the city provided by the Wonju Health Center and by community health nurse practitioners. 2. The nursing center, as defined in North America, is a nurse-anchored system of primary health care delivery or neighborhood health center. Centers offer various services ranging from primary care to the more traditional such as education, health promotion, wellness screening, and coordination of services by advanced practice nurses. For examples in Sweden MCH centers provide total services for childbearing women and their families, sexual counseling and education for adolescents, and screening by midwives for cervical cancer. 3. The developed model combines purpose, target population, organization, and services, and is related to health resources. The purpose is primary health care and promotion of the quality of life. The target population can be grouped according to the life cycle, (premarriaged age group, the childbearing/child rearing age group, and middle aged and elderly women) and focuses on self-help. The organization of the center includes an advisory committee to plan and evaluate, and a health services team that will be multidisciplinary to provide health care, counseling education, and research. The model development suggested that a variety of women's health care centers are needed to insure adequate management of women's health. Follow-up research using PROCEED is needed to analyze health outcomes. Also a health nursing specialist system is required to develop health promotion, and improve the quality of life of women.

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