An Analysis on Indicators of Water Taxi User Service in Seoul Using Importance Performance Analysis (IPA) (중요도-만족도 분석을 활용한 서울시 수상택시 이용자 서비스지표 분석)
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- KSCE Journal of Civil and Environmental Engineering Research
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- v.29 no.5D
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- pp.587-595
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- 2009