• 제목/요약/키워드: contribution of service

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보건소 건강증진사업에서의 전략적 사업영역 결정 (Determination of Strategic Business Units in the Health Promotion Service Adreas of Health Center)

  • 이선희;조희숙;박혜숙;박영숙;김한중;손명세;이지전;이상욱
    • 보건행정학회지
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    • 제8권2호
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    • pp.110-124
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    • 1998
  • Determining of Strategic Business Units in the organization is a major critical process for improving the organizational performance. On increasing the demands for extension in function of health center, many health centers are trying to provide the various services. But most health center determined the kind and level of service without scientific considerations. The purposes of this study are to develope the model for determination of strategic business units in health center and to test the availability of implementation for it. Our model is rooted from the McKinsey matrix analysis of Product Portfolio Analysis which used widely in marketing field. We modified the evaluation criteria of the McKinsey matrix analysis for health care field appropriately. Our evaluation criteria are categorized into two concepts; contribution of service, availability of service. At first, in terms of contribution of service, market size, market growth rate, needs and demands of regional people, existences of alternative services in that region, correspondence with health policy. The other component, availability of service are included the availability of manpower, financial availability, the level of knowhow on service, acceptance of health care manpower. In the result of analysis, we could conclude that antismoking and antialcoholics education programs, health screening program are important strategically in that aspects of contributions and availability of services. Also, vaccination program is important in that aspect of service availability and diet and exercise program, health library are meaningful in the aspect of service contribution. Therefore, we think that efforts to investigate the evaluation criteria for priority setting or determination of service area in health center are useful challenges.

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사회공헌관리 시스템의 프로토타입 설계 및 구현 (Design and Implementation of Prototype System for Management of Social Contribution)

  • 석윤영;최선오
    • 문화기술의 융합
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    • 제5권1호
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    • pp.319-325
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    • 2019
  • 사회공헌활동의 중요성이 대두되고 사회적인 인식의 전환으로 많은 대학과 기관에서 사회봉사 활동이 이뤄지고 있다. 자원봉사 포털 사이트는 성능이 우수하고 접근성이 좋지만 개인정보로 인해 특정 조직 구성원의 봉사실적을 종합적으로 관리할 수 없다. 조직의 사회봉사 담당자들은 대부분 사회봉사활동 관리 프로그램이 없이 수작업으로 구성원들의 사회봉사 활동을 관리하고 있다. 본 연구에서는 기존의 사회봉사 관리 포털 사이트의 특징을 분석하고, 사회공헌 관리 시스템에 대한 설문조사를 토대로 대학이나 기관이 구성원들의 사회봉사 활동을 체계적으로 지원하고 관리할 수 있도록 사회공헌 관리 시스템의 모델로서 프로토타입을 설계하고 개발하였다.

국제 영화제의 서비스 품질 및 기여도 인식과 만족도의 관계에 관한 연구 (Structures of Service Quality, Contributions and Satisfaction : A Study of International Film Festivals in Korea)

  • 송요셉
    • 한국콘텐츠학회:학술대회논문집
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    • 한국콘텐츠학회 2009년도 춘계 종합학술대회 논문집
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    • pp.348-353
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    • 2009
  • 이 연구는 국내에서 개최된 국제영화제들을 대상으로 하여 서비스 품질 인식, 기여도 인식, 만족도 사이의 관계를 파악하고자 하였다. 이를 위해 2008년 국내에서 개최된 8개 국제영화제의 방문객 1897명을 대상으로 설문조사를 실시하였다. 요인분석을 통해 4개의 서비스 품질요인을 추출하였고, 구조분석을 통해 4개의 서비스 품질 인식과 기여도 인식이 만족도에 긍정적인 영향을 미치는 것을 발견하였다. 이 연구는 만족도에 영향을 미치는 선행 요인을 다양화하고 그 관계를 국제영화제를 대상으로 검증하였으며, 다양한 영화제에 대한 조사를 통해 연구 결과의 일반화 가능성을 높이고자 하였다.

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지식서비스산업의 구조변화 분석 (An Analysis on The Structural Change of The Knowledge Service Industry)

  • 김방룡
    • 한국통신학회논문지
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    • 제38B권10호
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    • pp.808-816
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    • 2013
  • 최근 들어 우리나라는 제조업 부문의 투자와 고용이 부진하여 잠재성장률이 둔화되는 가운데 신성장동력 및 일자리 창출부문으로서 지식서비스의 역할에 대한 관심이 고조되고 있다. 본 연구에서는 산출 및 고용측면에서 1995년에서 2010년까지의 기간 동안 우리나라의 지식서비스산업의 구조변화 양상을 분석함으로써 지식서비스산업이 경제성장 및 고용창출에 어느 정도의 기여를 하고 있는지를 살펴보고 지식서비스산업 육성을 위한 정책방향을 제시하였다. 지식서비스산업은 여타 산업에 비하여 총산출과 고용의 규모면에 있어서 국가전체에서 차지하는 비중은 그다지 크지 않지만, 타 산업에 비하여 가장 빠른 성장 속도를 보이고 있어서 우리나라의 총산출 증가와 고용 창출에 큰 기여를 한 것으로 나타났다. 하지만 산출증가율과 성장기여도는 점차 하락하고 있어서 지식서비스가 앞으로도 지속적으로 성장동력 및 고용창출에 기여하기 위해서는 생산성 증대를 위한 특별 대책이 요구된다.

지방자치단체의 대중교통 소외지역 수요응답형 교통수단(DRT) 제도 도입에 따른 모형 및 기여도 분석 (Analysis of Models and Contributions of Demand Responsive Transit(DRT) for Public Transportation Service Weak Areas)

  • 지민경;김응철
    • 도시과학
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    • 제7권2호
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    • pp.1-9
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    • 2018
  • In this study, Analysis of DRT model and contribustion based on the case of local governments adopting the Demand Responsive Transit(DRT) in order to provide transportation in public transportation service weak area. Based on the case of Yeoju Area, the contribution of the DRT was analyzed. The DRT model was established as a fixed and call type model with taxi and bus transportation. Based on the results of the happy taxi service in Yeoju Area in 2016, the contribution of DRT was analyzed. According to the happy taxi performance of Yeoju city, it was introduced to 27 villages, and operated 4,188 times. And 9,111 people used it and Yeoju Area supported about 53 million Won. The contribution of local governments was analyzed in terms of local government, users, and social aspects. On local government aspects, we analyzed the budget cuts and complaints resolution. On the user aspects, we analyzed waiting time reduction, walking time reduction, travel time reduction, comfort, punctuality, and stability. On social aspects, we analyzed taxi and regional economy activation, and convenience of mobility.

정보시스템 통합 서비스의 품질요인 및 측정에 관한 연구 (A Study on the Factors and Measurement of Quality of System Integration Service)

  • 서창적
    • 품질경영학회지
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    • 제27권4호
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    • pp.20-41
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    • 1999
  • This study addresses the development of a quality measurement of information systems integration(SI) service. Several dimensions which affect on quality of systems integration service have been identified and tested. Also, a measurement tool(questionnaire) of the factors has been developed. To achieve above purpose, extensive literature review and in-depth interview with several SI managers and customers were used. We suggested the analysis framework including performance variables such as quality, customer satisfaction, intention of renewal contract, and contribution to better customer's information system and the quality factors as well. To verify the research framework, collected data from the survey was analyzed statistically. The data from 73 respondents was used for analysis. Consequently, we identified eight factors and developed a 41-item instrument with Likert 5 points to measure the quality of SI service. It was proved that the 41-item instrument suggested in this study was very useful to measure the performance of SI service such as quality and customer satisfaction. Also it was shown that the instrument measured intention of renewal contract and contribution of customer's information system well.

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호텔 영업장의손익분기점 분석에 관한 연구 (A Study on the Cost-Volume-Profit Analysis in the Food Service Operation)

  • 김기영;강종헌
    • 한국조리학회지
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    • 제3권
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    • pp.165-179
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    • 1997
  • Cost-volume-profit analysis shows the relationship between these factors. The figures expressed in a break-even chart can be used planning control and decision making. The relation ships can also be helpful in understanding how all costs must be covered in menu pricing. Involved in these relationship is the contribution to overhead and profit, or contribution ratio. This study used the food service operation of H hotel. Assumed the FC would be 10% of the High Volume, the VC would be 76% of the high volume. And in the CVP of individual meals, selected labor cost of the VC, assumed labor cost would be 35% of the volume.

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Sectoral Contribution to Economic Development in India: A Time-Series Co-Integration Analysis

  • SOLANKI, Sandip;INUMULA, Krishna Murthy;CHITNIS, Asmita
    • The Journal of Asian Finance, Economics and Business
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    • 제7권9호
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    • pp.191-200
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    • 2020
  • This research paper examines the causal relationship between India's economic growth and sectoral contribution to Gross Domestic Product (GDP) and vice versa, in the short-run and long-run, over a 10 years time period. Johansen's method of cointegration is used to study the cointegration between the sectoral contributions to Indian GDP vis-à-vis India's economic growth. Further, the route of interconnection between economic growth and sectoral contribution is tested by using Vector Auto Regression (VAR) model. Special attention was given for investigating impulse responses of economic growth depending on the innovations in sectoral contribution using time-series data from 1960 to 2015. This paper highlighted a dynamic co-relationship among industrial sector contribution and agricultural sector contribution and economic development. In the long run, one percent change in industrial sector contribution causes an increase of 3.42 percent in the economic growth and an increase of 1.12 percent in the primary sector contribution, while in the short run industrial and service sector contributions showed significant impact on economic development and agriculture sector. The changing composition of sector contribution is going to be an important activity for the policymakers to monitor and control where the technology and integration of sectors play a significant role in economic development.

신재생에너지의 온실가스감축 기여도에 따른 지역별 보급전략 (Regional Supply Strategies for Renewable Energy Sources based on Contribution Level of GHG Emission Reduction)

  • 김현석
    • Current Research on Agriculture and Life Sciences
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    • 제32권4호
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    • pp.215-223
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    • 2014
  • This study examines the contribution level of greenhouse gas(GHG) emission reduction and installation costs of renewable energy facilities. The GHG emission forecasts and industrial structures in the 16 regions of Korea are then analyzed to identify the proper supply of renewable energy sources for each region. The results show that water power is the most effective and efficient renewable energy source to reduce GHG emissions, followed by sunlight, wind power, geothermal heat, and solar heat, respectively. The 16 regions are then categorized into 4 groups based on their GHG emission forecast and industrial structure: high emission and manufacturing group, low emission and manufacturing group, low emission and service group, and high emission and service group. The proper supply of renewable energy sources for each group is then determined based on the contribution level and cost efficiency of GHG emission reduction.

모바일 IPTV 서비스의 지속적인 이용의도에 대한 영향요인 (Influencing Factors of Continuous Use Intention of Mobile IPTV Service)

  • 김효석;김상훈
    • 한국IT서비스학회지
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    • 제16권4호
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    • pp.99-120
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    • 2017
  • As smartphones and tablets are drastically spreading, mobile IPTV service becomes very important emerging issue in addition to existing DMB broadcasting, and the consumption of personalized multimedia services is increasing in the mobile Internet environment. While the previous research focuses on influencing factors of the initial acceptance intention of the mobile IPTV Service, this study intends to find the factors that affect continuous use intention of the mobile IPTV service which has become one of core services in the mobile environment. The research model and the hypotheses of this study could be derived on the basis of four referent theories (that is, mobile service quality model (MOBISQUAL), post acceptance model (PAM), expectation confirmation theory (ECT) and extended technology acceptance model (ETAM)). In order to empirically test the hypotheses, the field survey was conducted for 278 respondents. Twelve ones of fifteen hypotheses were found to be statistically significantly adopted from the results of structural equation model analyses using Smart PLS 3.0. The theoretical contribution of this study is to empirically investigate the factors that affect the continuous use intention of mobile IPTV service. And the practical contribution is to provide the implementation guidelines of managing the service quality to enhance the competitive power of mobile IPTV business.