• 한국건설관리학회논문집
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• 제10권2호
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• pp.34-45
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• 2009

우리나라 건설공사의 품질관리체계는 관련법에 근거한 규정의 조합과 시공자가 구축한 ISO/KS A 9001에 의한 품질경영 시스템의 운용에 의한 방법의 혼합형이다. 이 두 가지의 품질확보체계는 상호 보완적이며 통합된 체계로 운영되어야 하나, 시공자의 품질경영시스템을 활용하지 못하고 법에서 정한 기준과 방법, 절차 등의 규정에 따라 모든 공사에 있어서 일상화된 품질관리업무가 수행되고 있다. 이러한 현상은 ISO규격이 도입된 이래 지난 10여 년간 계속된 문제점으로 개선이 요구되고 있다. 품질관리의 철저를 목표로 고객 만족을 위한 예방적 품질관리사고를 정착하는 일은 건설산업의 당면과제이다. 이에 본 논문에서는 건설현장 의 실무자를 대상으로 품질관리 관련 의식에 관한 설문조사를 실시하였으며 그 결과를 토대로 건설공사 품질관리 체계의 운용에 대한 만족도를 정리하고, 나아가 향후의 개선방안에 대한 논점을 제시하고자 한다.

• 국제학술발표논문집
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• The 3th International Conference on Construction Engineering and Project Management
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• pp.409-416
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• 2009

This paper presents a tool called Quality-Cost optimization system (QCOS), which integrates Multi-Objective Genetic Algorithm (MOGA) and Quality Function Deployment (QFD), for tradeoff between quality and cost of the unitized metal curtain-wall unit. A construction owner as the external customer pursues to maximize the quality of the curtain-wall unit. However, the contractor as the internal customer pursues to minimize the cost involved in designing, manufacturing and installing the curtain-wall unit. It is crucial for project manager to find the tradeoff point which satisfies the conflicting interests pursued by the both parties. The system would be beneficial to establish a quality plan satisfying the both parties. Survey questionnaires were administered to the construction owner who has an experience of curtain-wall project, the architects who are the independent assessor, and the contractors who were involved in curtain-wall design and installation. The Customer Requirements (CRs) and their importance weights, the relationship between CRs and Technical Attributes (TAs) consisting of a curtain-wall unit, and the cost ratios of each components consisting curtain-wall unit are obtained from the three groups mentioned previously. The data obtained from the surveys were used as the QFD input to compute the Owner Satisfaction (OS) and Contractor Satisfaction (CS). MOGA is applied to optimize resource allocation under limited budget when multi-objectives, OS and CS, are pursued at the same time. The deterministic multi-objective optimization method using MOGA and QFD is extended to stochastic model to better deal with the uncertainties of QFD input and the variability of QFD output. A case study demonstrates the system and verifies the system conformance.

• 복식문화연구
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• 제21권2호
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• pp.220-233
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• 2013

This study examined regarding the moderating effect of length of relationship in the relationship among the antecedent variables (i.e., specific investment, opportunistic behavior, communication, uncertainty, interdependence, power imbalance, shared value, and flexibility) of trust and commitment, trust and commitment and firm performance and relationship satisfaction. A total of 128 apparel manufacturers participated in this study. Flexibility exerted the most positive effect on trust in short-term relationship, followed by specific investment. And opportunistic behavior was found to exert negative effect on trust. Commitment was found to be most negatively affected by power imbalance, followed by interdependence. Trust was shown to be significantly affected by communication, shared value and flexibility in short-term relationship. In the case of long-term relationship, commitment was shown to be significantly affected by uncertainty, interdependence, power imbalance and flexibility. Firm performance was positively affected by both trust and commitment. As for the effect of trust and commitment on relationship satisfaction, relationship satisfaction was also affected by both trust and commitment. In case the length of relationship, firm performance was affected by both trust and commitment. As for the effect of trust and commitment on relationship satisfaction, relationship satisfaction was also affected by both trust and commitment. The result of this research provides valuable data for making a concrete suggestion regarding the strategy for improving trust and commitment for the sake of the desirable relationship between apparel manufacturers and contractors.

• 농촌계획
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• 제20권3호
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• pp.55-66
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• 2014

Under high agricultural automation in rice farming, cultivation acreage expansion can be considered for the economies of scale. Also, considering the circumstances of higher ratio in leased farms than independent farms, Long-term Leasing Business of Farmland can be the most public and transparent method to expand cultivation acreage for lease farming. Therefore, this research observes the various factors such as application motives, satisfaction, and demands of Long-term Leasing Business of Farmland, which the importance is on the rise and serves as a means to increase agricultural expansion, as well as its operational performance analysis. The research results and implications are as follows. Long-term Leasing Business of Farmland have positive effects such as ensuring stable farming through documental contract, providing convenience because the lease contractor requires no meetings during the contract period, providing opportunities to expand the farm size, and acquiring economical gain which is linked to satisfaction aspects of the businesses. On the other hand, demands such as strengthened business advertisement, writing business documents by correlating with related organizations, and clear lease price configuration were made by the businesses. To bring improvements, this research proposes; 1) expanding support to related businesses, 2) providing convenience through related organization correlations, and 3) configuring clear lease prices considering the regional conditions.

• 한국건설관리학회논문집
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• 제21권2호
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• pp.70-78
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• 2020

건설 프로그램 관리는 프로젝트의 복잡성과 다양한 이해관계자로 인해 기존의 관리 방식에 비해 좀 더 체계적인 관리가 요구된다. 특히, 최근 종결단계로 갈수록 발주자의 기대와 시공자의 결과물 사이에 차이가 발생하여 인수인계 지연, 갈등과 마찰, 법적 분쟁 증가되고 있어 종결단계 프로세스의 체계화는 절실한 실정이다. 본 연구는 건설프로그램의 성공적인 종결을 위해 국내외 문헌 및 사례조사를 통해 종결단계 프로세스와 업무활동을 제안하였다. 또한 제안된 프로세스와 업무활동을 전문가 검증을 통해서 프로세스 분류의 적정성과 현장 적용가능성에 대해 검증을 하였다. 본 연구에서 제안된 종결단계의 프로세스와 업무활동을 프로그램뿐만 아니라 건설프로젝트 현장에 활용하여 종결단계 업무 한계를 극복하고 발주자의 만족도 향상은 물론 국내 기업의 글로벌 경쟁력 강화에 일조 하고자 한다.

• 한국치위생학회지
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• 제10권2호
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• pp.375-392
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• 2010

Objectives : Dental hygienist's work satisfaction and stress affect the overall quality of work life(QWL). Therefore, this research is intended to suggest fundamental data to improve QWL by finding out characteristics of each work satisfaction and stress element. To this end, a total of 327 dental hygienists working at general hospitals, university hospitals, dental hospitals and dental clinics across Seoul, Gyeonggi and Incheon were surveyed. Results of survey are as follows. Methods : The collected data were analyzed by using an SPSS 12.0 statistical program, obtaining the following results. The collected data conducted a questionnaire survey for 327 dental hygienists who work at the hospitals, university hospitals, dental hospitals, and dental clinics located at Seoul, Gyeonggi-do, and Incheon district from January until March, 2009, and drew the conclusions as follows. Result : 1. Demographic characteristics, income from 1.5 to 1.99 million were the whole lot, more than 2 million to less than 1.5 million was similar. Marital status Married Unmarried higher than the atheist religion, Christianity, Catholicism, Buddhism, and other, respectively. Classification by level of education in the college graduate, university graduate, graduate diploma, respectively. 2. Are working in a job-related characteristics of dentistry, dental hospital, general and university hospital, respectively. The making in position, Mount, contractor, responsible, senior, was an intern in the order. The five-day workweek whether working at night and is not going to care whether the conduct was similar. Classification of working hours and 8 hours, 8 hours, 8 hours or less orderly, and total of less than 1-3 years of clinical experience, 5 years, less than one year, less than 3-5 years, respectively. 3. There comes out a significant difference according to age, income, position, gross clinical experience, and whether to put night shift into practice in job stability in terms of the quality subsequent to general characteristics(p<.05). 4. There comes out a significant difference according to marital status, one's place of work, position, whether to put a five-day workweek into practice in work environment and benefits package in terms of the quality subsequent to general characteristics (p<.05). 5. There comes out a significant difference according to age, marital status, income, position, and gross clinical experience in education & training and benefits packages in terms of the quality subsequent to general characteristics(p<.05). 6. There comes out a significant difference according to whether to put night medical treatment into practice in social usefulness in terms of the quality subsequent to general characteristics(p<.05). 7. There comes out a significant difference according to marital status, income, one's place of work, gross clinical experience, work hours, and whether to put a five-day workweek into practice in leisure activity in terms of the quality subsequent to general characteristics(p<.05). 8. There comes out a significant difference according to income, one's place of work, and position in wage level in terms of the quality subsequent to general characteristics(p<.05). 9. There was no significant difference in all items related to human relations and free communication in terms of the quality subsequent to general characteristics(p>.05). Conclusions : It is necessary to analyze factors related to work satisfaction and stress in order to improve dental hygienist's quality of work life. Hospitals must support them systematically and institutionally and related organizations must conduct practical research.

• 한국건설관리학회논문집
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• 제14권2호
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• pp.65-77
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• 2013

최근 경기침제는 건설 산업의 전반적 건설기업환경을 악화시키고 있다. 2011년 대한건설협회 발표에 따르면 2008년 이후 워크아웃 및 법정관리 중인 건설사는 25개사에 이른다. 이는 기존 건설기업을 운영하는 틀과 사고((思考)에 대한 근본적인 변화를 요구하는 것이다. 지금부터 건설 산업은 서비스업이 되어야 하며, 또한 미래 성장산업으로 뻗어나가려면 서비스업으로 변신해 나가지 않으면 안 된다. 이에 본 연구는 기존 서비스산업분야의'외부고객의 만족을 위해서는 내부고객인 종사원의 만족이 우선이다.' 라는 내부마케팅을 건설기업에 시행(도입, 적용) 및 활동에 앞서 내부마케팅관련 구성요인을 선정하려한다. 또한 각 구성요인들 간에 어떠한 영향을 미치며, 시공사에 기업성과가 있는지 검정하려한다. 그리고 그동안 등한시 하였던 건설기업 구성원의 고객 지향(의식, 인식)적 사고의 전환 도구로, 내부 소통의 도구로 또한 현재 처하고 있는 건설 산업의 위기를 극복하기 위한 방편으로 건설기업에도 내부마케팅의 시행 및 활동을 제안 하고자 한다.

• 한국산학기술학회논문지
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• 제18권2호
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• pp.405-414
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• 2017

한국군의 군수품 품질보증활동의 일환으로 시험성적서 정보서비스(TRIS)를 통한 시험성적의 신뢰성 확보가 전 분야 및 영역에서 요구되고 있다. 본 연구에서는 군수품 품질보증기관, 시험분석기관, 계약 및 협력업체의 설문조사를 통하여 TRIS에 대한 사용자 만족도를 파악하고, 사용자 그룹별 상세 분석을 통해 개선사항 및 발전방안을 도출하였다. 설문 문항은 Delone과 McLean의 정보시스템 성공모형 모델을 변형하여 작성하였으며, 3개 사용자 그룹 183명에 대하여 수행되었다. 전체 설문분석결과 3개 사용자 그룹에서 모두 시스템교육에 대한 요구가 높았으며, 사용자 그룹별 업무처리 방식에 따라 전반적 시스템의 이해도와 숙련도가 다른 것으로 조사되었다. 사용자 그룹별 세부분석결과, 국방품질보증기관의 경우 군수품의 분야별 계약업체 특성에 따라 사용자를 위한 기능강화가 요구되었으며, 시험기관의 경우 공인기관 인증형태에 따라 TRIS와의 연계방법이 요구되었다. 또한, 업체 사용자 그룹의 경우 계약업체와 협력업체가 TRIS를 운용하는 방식에 차이를 보였으며, 지속적 교육을 통한 협력업체의 인력운용지원이 필요한 것으로 분석되었다. 본 연구 결과는 향후 전 군의 군수품 신뢰성 확보를 위한 국방품질종합정보체계 구축의 기초자료로써 활용될 것으로 기대한다.