• 제목/요약/키워드: contentment

검색결과 91건 처리시간 0.034초

이동통신사 만족도 평가모형의 설계 및 구현 (Design and Implementation of an Assessment Model for Telecommunication Company Satisfaction)

  • 함형범;이양선
    • 한국멀티미디어학회논문지
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    • 제13권2호
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    • pp.324-331
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    • 2010
  • 이동통신 시장 규모가 폭발적으로 증가함에 따라 이동통신사 간에 고객 유치 경쟁도 치열하다. 국내 이동통신사들은 좀 더 나은 품질과 서비스로 만족도를 향상시켜 고객을 확보하기 위한 노력을 전개하고 있다. 이에 이동통신 산업의 경쟁력과 부가가치를 높이기 위하여 이동통신사에 대한 만족도 요소와 종합 만족도를 정량적으로 평가할 수 있는 과학적 연구가 필요하다. 본 논문에서는 AHP와 통계적 방법을 이용하여 이러한 만족도를 정량적으로 추정하는 방법을 연구하고 실증분석 하였다. 제안된 방법을 활용하여 소비자들은 양질의 제품과 서비스를 받을 수 있을 것이며 나아가 국내 이동통신은 세계적으로 경쟁력을 확보할 수 있을 것으로 기대한다.

부산지역 초등학교 다목적공간의 이용실태와 활용성 개선방향에 관한 연구 (A Study on the Improvement Method of Utilization of Multi-purpose Space in Elementary School in Busan)

  • 박춘근;유길준;하성태
    • 교육시설
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    • 제12권1호
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    • pp.29-40
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    • 2005
  • The purpose of this study is to comprehend the utilization, the establishment and the claim of multipurpose space which was corresponded to the 7th National Curriculum, and to examine the use of multipurpose space. The subjects of this study are new or second amenable elementary schools. The conclusion of this study is as follow. 1) Teachers partly agree to the induction and the direction of the 7th National Curriculum, but they think that it is too early to carry it out and most of them think that it is better than old curriculum. 2) According to a report of contentment of multipurpose space, most of teachers are satisfied by multi- purpose space. The main factor responded by 59.8% of total respondents is to study variously. It means teachers highly evaluate the need of various system of studying. 3) The depth of a multipurpose space including the depth of a hallway is suitable 7.2m as 31.3% of respondents and 6.0m as 30.4%. 4) The main factor of dissatisfaction is noisy and ventilation because of the protection between the multipurpose spaces.

남자 간호사의 이직 경험 (Turnover Experience of Male Nurses)

  • 김현수;이정섭
    • 대한간호학회지
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    • 제47권1호
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    • pp.25-38
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    • 2017
  • Purpose: The aim of this study was to identify turnover experiences of men in nursing and to derive a substantive theory on the turnover experience of men who are nurses. Methods: Data were collected through in-depth interviews with 13 men who had worked as a nurse for 1 year or more, and had a turnover experience during that period. Collected data were analyzed on the basis of Strauss and Corbin's grounded theory. Results: The core category in the turnover experiences of the respondents was 'seeking a stable place for me'. In the analysis of the core category, types of 'contentment', 'seeking', 'survival' and 'confusion' were identified. The sequential stages of these nurses' turnover experience were 'confrontation', 'incertitude', 'retrying' and 'realization'. However, when a problem arose in the process, they returned to the stage of confusion. Thus, these stages could occur in a circular fashion. Conclusion: These findings provide a deep understanding of the turnover experience of men in nursing and offers new information about how they adapt to nursing practice. The findings should be useful as foundational data for men who hope to become nurses and also for managers responsible for nurses who are men.

근거 중심의 학습을 통한 학생들의 임상 실무 능력 개선에 관한 연구 (The Study of an Improvement of Clinical Competency through Evidence Based Learning)

  • 이동엽
    • 대한통합의학회지
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    • 제2권2호
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    • pp.1-12
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    • 2014
  • Purpose : The purpose of this study was to investigate the effect that the academic achievement of the students about the evidence based learning investigates the learning utility value about and the request. Method : The agreement of college students explaining the purpose of research for 12 weeks against 17 students and investigate through a questionnaire. The level of academic achievement according to the sex and claim showed a characteristic with a percentage. An utility investigate the descriptive epidemiologic characteristic about the class of the evidence based learning. Result : The most of college students the level of academic achievement and requests the expected grade of the students about the evidence based learning wanted the 'high' grade of 9 persons, 'middle' grade of 8 persons in the part and the expectation for the class taken so much was high(p<.05). There was the significant different in the utility aspect in the need of the evidence based learning, homework solution, learning synergy effect improvement, and reference search ability improvement(p<.05). Conclusion : These finding revealed that the evidence based learning the satisfaction with class raises the improvement and utility value, and provided the need and the has to develop the educational model which the college students contentment raises an improvement after this opportunity for the new recognition.

하이브리드모델 활용 시뮬레이션 교육이 간호학생의 간호수행능력과 자신감에 미치는 효과 (The Effects of Simulation Training With Hybrid Model for Nursing Students on Nursing Performance Ability and Self Confidence)

  • 이숙정;박영미;노상미
    • 성인간호학회지
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    • 제25권2호
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    • pp.170-182
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    • 2013
  • Purpose: This study investigated the effectiveness of simulation training with a hybrid model of student nurses' performance ability and reported self confidence. Methods: A nonequivalent control group with pre-posttest was designed. Data collection was done during the first semester in 2012 at a college of nursing in Seoul. Nursing performance ability and reported self confidence related to taking care of patients with urinary problems were evaluated. The treatment group (n=96) received simulation training of a catheterization procedure with a hybrid model involving standardized patients and a mannequin. Nursing students in the comparison group (n=84) did not receive the simulation training but would receive it prior to their next clinical practicum's. Results: The treatment group showed a significantly higher performance ability and reported self confidence than that of the comparison group. The perceived helpfulness and contentment of the simulation training in experimental group was high. Conclusion: The findings of this study demonstrated that simulation with a hybrid model was effective in teaching skills prior to the clinical experience which suggests that skill development is not dependent on the actual clinical situation. Nurse educators should consider simulation training as a tool beyond that of clinical practicum.

Pedestrian Environment Evaluation for Health-friendly Apartment Complexes : Focused on Busan

  • Lee, Taekyung;Jung, Sujin;Ha, Jimin
    • Architectural research
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    • 제17권3호
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    • pp.93-99
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    • 2015
  • With a view to the residential environment plan to improve the quality of life and health status of dwellers, the purpose of this study is to explore the co-relation between pedestrian environment and health performance in apartment complexes and to analyze the residents' evaluations on pedestrian environment for 'pedestrians-friendly residential environment'. The method of this study was research review and questionnaire survey research. Questionnaire surveys were conducted with the housewives at the two subject apartments in Busan. Based on tools to assess pedestrian environment, this study analyzed correlation between health-related satisfaction with residential environment and satisfaction with pedestrian environment. Satisfactions with pedestrian environment showed a strongly positive (+) correlation with contentment with health-related residential environment Second, this study analyzed residents' use, demands, and satisfaction for pedestrian environment. More active pedestrian environment are required (i.e. a trail or sports facilities) to create residential environment which could support the enhancement of physical health To perform the mean comparative analysis and correlation analysis of the survey results, PASW 18.0 was used.

질적 연구를 활용한 위탁급식 고객, 급식관리자 및 경쟁자 환경요인과 삶의 질 개선요인 도출 (Qualitative Research to Understand Environmental Factors of Customer, Foodservice Management, and Competitor and Factors that Improve Customer Quality of Life)

  • 이진용;한경수
    • 한국식생활문화학회지
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    • 제30권5호
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    • pp.621-628
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    • 2015
  • The objective of the current study was to analyze the major factors affecting quality of life improvement for contract foodservice customers by identifying the contract foodservice environment consisting of the customer, foodservice management, and competitor. Qualitative research method was performed on foodservice customers and foodservice management using in-depth interviews. First, the customer environment was classified into three categories, including convenience of location, foodservice management environment into six categories, including comfort level of dining facility, and competitor environment into three categories, including service competition between foodservice providers. Second, quality of life was defined as the level of contentment felt by both the customer and foodservice management consuming the food provided. Third, both the customer and foodservice management perceived that the management environment of contract foodservice had a "medium" effect on quality of customer life. The findings of this study could be applicable for development of a contract foodservice business strategy through objective comparative analysis of the customer, foodservice management, and competitor environments.

모피의류의 구매 및 착용실태 I (A Study of Buying and Wearing Fur Clothes)

  • 오선숙
    • 복식문화연구
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    • 제3권1호
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    • pp.109-124
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    • 1995
  • This study is purposed to analyze the degree of content and wearing style of fur cloths in order for women to buy them effectively and to wear them contentedly. So scrutinized buying style and wearing condition of fur clothes. To show whether women's buying fur clothes are suitable for their body or not, this study was examined characteristics, sorts, method of fabrication and manufacture, buying pattern and trends of fur clothes. The conclusion from this study examining the degree of possession, decision making of buying and recognition of fur clothes are as followings: 1. When women wears fur clothes, style of fur clothes have nothing to do with their body and height, and women who are 150∼160cm tall content to fur clothes commonly. 2. Condition of buying fur clothes, many 40's women whose only husband earns family's bread belong to fur clothes, and buy them, talking with a husband. Also, according to income a month, and to the ind of a job, in case of a couple's earning family's bread together, women whose whose income is 800,000 to 1,000,000₩ level. 3. Condition of wearing fur clothes, the cause that women feel like wearing fur clothes is as following: economic stability their own pride, and contentment to wear them. Women want to wear those different from fur clothes that they possess, and half coat, because of working conveniently. As the above mention, purchasers recognite the conception of fur clothes for themselves, and buy economically them, and must wear those of which design and style are suitable for body.

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한국 신발산업의 전략적 아웃소싱 실태에 관한 연구 -부산지역 신발업체를 중심으로- (An Empirical Study on the Strategic Outsourcing of Korean Footwear Industry -An Emphasis on the Busan Regional Footwear Companies-)

  • 송경수;박흥주
    • 경영과정보연구
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    • 제8권
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    • pp.61-86
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    • 2002
  • This study is focused on how to effectively support Busan regional footwear companies in partnership with parent company, in particular how to lead a mutual supplementary relationship with the minor firms while improving the efficiency in strategic outsourcing. Recently, The Korean Footwear Industries and companies are making a lot of efforts to enhance the structure of high expenditure and low efficiency as a means of recovering their competitiveness. As a domestic companies have a tendency to almost all the tasks on bloc, it is true that their competitiveness is on the rapid decline for they prefer self-reliance on the premise that all the production should be dealt with for themselves. It is strategic outsourcing that is taken into account as a strategic vehicle for converting such self-reliance into the system of low expenditure and high efficiency. This study also conducted questionnaire researches, designed to find out the difference between the parent company and minor firms in the recognition and contentment on the purchasing and supplying activities. The result of the questionnaire researches went through further analysis and study to give a reasonable alternatives.

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외식업 종사원의 교육훈련 프로그램 개발이 고객만족에 미치는 영향에 관한 이론적 연구 (A study on the Education Programs of Foodservice Employee′s, Service Delivery Level and Customer Satisfaction)

  • 전영호;김신정
    • 한국조리학회지
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    • 제7권2호
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    • pp.71-98
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    • 2001
  • The heart service of a receptionist who receives customers in the front line of a business has a great effect on the management of Company. Considering of this, this study offers a view that high job satisfaction of an employee who works eating-out businesses raises the quality of service and has a great influence upon satisfaction of customers. To support this view, the only original study were made. and for the management of human resources in the eating-industry, satisfaction factors, that have a great effect upon the characteristics of job satisfaction by vital statistics factors, are human relations, advancement, working surrounding. And we should recognize that among these, especially, human relations have d considerable effect on service offering degree and they are important variables for customers' satisfaction. In conclusion, service offers have a need to know how service products differed to customers are selected and appraised. Until now our recognition has been confined mainly to products themselves, but when service can exert its value much more. accordingly, under the recognition that job contentment has an effect on service offering and works as important variables for customers' satisfaction, employers should have incessant on job education of employees.

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