• 제목/요약/키워드: contact service

검색결과 545건 처리시간 0.024초

Evaluating the Information Access Skills of Students of a College of Education in Ghana

  • Yebowaah, Franklina Adjoa;Owusu-Ansah, Christopher M.
    • Journal of Information Science Theory and Practice
    • /
    • 제8권2호
    • /
    • pp.45-54
    • /
    • 2020
  • Access to relevant information determines the quality of life of an individual in society and the academe. Academic institutions have established information literacy programmes to enhance students' access to information. With the elevation of colleges of education to tertiary status in Ghana, pre-service teachers are now required to conduct research to improve their reflective thinking in order to be certified. However, the information access skills of students in colleges of education in Ghana are uncertain. This study draws empirical evidence from students in the Nusrat Jahan Ahmadiyya College of Education, Wa, Ghana on their information access skills. Primary data were collected from 303 respondents from the college using a stratified sampling procedure. The data were collected using a questionnaire and analysed using descriptive statistics. The results indicate that information is available to students through different sources such as the Internet, libraries, and contact with friends and authorities. However, students were limited in respect to access to relevant online resources for their academic activities due to inadequate information access skills. Potential solutions are discussed.

몽수 이헌길(李獻吉)의 생애와 학술 계통 (Life and Studies of Mongsoo Lee Heon gil)

  • 최진우;안상우
    • 한국의사학회지
    • /
    • 제19권1호
    • /
    • pp.99-110
    • /
    • 2006
  • Lee Heon gil (a.k.a. Mongsoo), who was the pioneer of measles treatment in the 18th century, is the 14th generation of the Deokcheongun branch of the Lee family from Jeonju, living from August 25, 1738 (14th year of King Yeongjo) to April 29, 1784 (8th year of King Jeongjo). Under his teacher Lee Cheol hwan, the eldest grandson of Lee Yik, he learned medicine and studied it deeply. His medical service was most remarkable when measles was prevalent in 1775 (51st year of King Yeongjo) at his age of 38. It seems that he wrote books on measles based on his experiences at that time. Lee Heon gil's academic background can be inferred from his relation with Lee Cheol hwan and Jeong Yak yong. Associating with Lee Cheol hwan, he established close relationships with many scholars including the Lee family from Yeoju, who were the descendents of Seongho Lee Yik, and through this fellowship he was influenced directly and indirectly by Seongho Lee Yik. In addition, he maintained close contact with Jeong Yak yong while treating him several times. As Jeong Yak yong was also in close academic association with scholars in the Seongho School and Lee Yik's pupils, he had a philosophical consensus with Lee Heon gil. These academic backgrounds show that the philosophical flow of the Seongho School from Seongho Lee Yik to Jeong Yak yong also reached Lee Heongil.

  • PDF

CEM을 활용한 통신서비스 시장의 실버고객 경험분석에 관한 연구 (A Study on the Customer Experience Analysis for the Silver Generation in the Communication Service Market using CEM)

  • 배재호;왕지남
    • 산업경영시스템학회지
    • /
    • 제32권2호
    • /
    • pp.66-75
    • /
    • 2009
  • As the population of the silver generation is increasing, the importance and effects of the market for the silver generation are also growing. We segments the categories of the silver generation into six sub-segments using based on the factors like life style, life stage, or performing role from the point of view in communication industry. After segmenting those categories, we observed the experience of each segmented group in detail. Likewise, we executed both FGD(Focused Group Discussion) and participants' observations together to effectively collect the expressed and/or potential needs. Customer's experience was collected along the touch points and customer corridors after dividing the customer's experience world into two groups; communication styles in usual life (life log) and direct contact channels. The effects of delivering an affirmative customer's experience would be empowered by eliminating negative experiences or complementing affirmative experiences. For this purpose, this paper presents the improvement points for the better customer's experience based on the observed customer's experience. This paper presented a sample way of customer-centric approach to design the services or products in the communication industry. In addition to that, the analyzed results of this paper will be useful to find out an effective approach to the market of silver generation.

Vision-based multipoint measurement systems for structural in-plane and out-of-plane movements including twisting rotation

  • Lee, Jong-Han;Jung, Chi-Young;Choi, Eunsoo;Cheung, Jin-Hwan
    • Smart Structures and Systems
    • /
    • 제20권5호
    • /
    • pp.563-572
    • /
    • 2017
  • The safety of structures is closely associated with the structural out-of-plane behavior. In particular, long and slender beam structures have been increasingly used in the design and construction. Therefore, an evaluation of the lateral and torsional behavior of a structure is important for the safety of the structure during construction as well as under service conditions. The current contact measurement method using displacement meters cannot measure independent movements directly and also requires caution when installing the displacement meters. Therefore, in this study, a vision-based system was used to measure the in-plane and out-of-plane displacements of a structure. The image processing algorithm was based on reference objects, including multiple targets in Lab color space. The captured targets were synchronized using a load indicator connected wirelessly to a data logger system in the server. A laboratory beam test was carried out to compare the displacements and rotation obtained from the proposed vision-based measurement system with those from the current measurement method using string potentiometers. The test results showed that the proposed vision-based measurement system could be applied successfully and easily to evaluating both the in-plane and out-of-plane movements of a beam including twisting rotation.

호텔종사자의 직장 내에서의 스트레스에 관한 연구 (A Study on the Job Stress of the Hotel Employees)

  • 이선호
    • 한국조리학회지
    • /
    • 제7권2호
    • /
    • pp.195-215
    • /
    • 2001
  • This study is of an analysis of the kinds of influences on the subordinate variables through the adjusting variables by the independent variables which serve as the perception factor of job stress. also This study, with taking the workers for the hotel employees who are in the room, food & beverage and cook, was carried out so as to analyze deeply and throughly the stress of work they experience in doing their job and the tension incited from this stress and the strategy used for meeting this stress to grope for raising plan for the degree of satisfaction with their job of the workers for the hotel. In order for, this study ran paralled with literature study and research study, taking 615 workers who are now working in hotel. Job stress is easily negligible in hotel business not only because it is hard to identify and measure its concrete entity on account of its intangible characteristic but also because it is impossible to check physically the relationship with each direct behavior. If job stress continue, however, it can cause neglect of duty, change of occupation, deterioration of service quality and eventually aggravate the cost of a hotel business and decrease the hotel sales. Consequently, it is highly necessary to increase job satisfaction by identifying systematically and eliminating the stress factor of hotel employees in order to accomplish particularly experience unique job stress in the course of contact since they should provide the customer with their services.

  • PDF

의류매장 판매원의 직무만족과 직업몰입 및 조직몰입이 매출목표지향에 미치는 영향 - 전라남도 중소도시를 중심으로 - (The Effects of Job Satisfaction and Organizational and Job Commitment on Sale Goal Orientation - Focused on Small and Medium-sized City of Jeollanam-do -)

  • 이옥희
    • 복식문화연구
    • /
    • 제19권4호
    • /
    • pp.740-750
    • /
    • 2011
  • Employees of sales departments of apparel makers play an important role in the success of a fashion-related business because they provide service through the direct contact with customers. This research tests several hypothesized relationships between internal marketing and its determinants, such as job satisfaction and organizational and job commitment, along with sales goal orientation. The subjects in this study were salespeople who worked at fashion stores in Yeosu and Sunchon. To measure the hypotheses, 200 questionnaires were handed out and 185 were collected. Finally, 163 questionnaires were used for the analysis, as 22 were found to be invalid. Frequency analysis, factor analysis, reliability analysis, and multiple regression techniques were used after coding and cleaning the data with the software SPSS 18.0. It was found that job satisfaction in the subjects is affected by organizational and job commitment and by their sales goal orientation. Second, it was found that both organizational and job commitment have a significant impact on sales goal orientation. According the results of this study, the higher the salesperson's job satisfaction, the higher the organizational and job commitment are. This was also true for their sales goal orientation. Moreover, higher organizational and job commitment was correlated with a stronger sales goal orientation. On the basis of the results, marketing strategies related to personal management can be established.

Study of the sealing performance of tubing adapters in gas-tight deep-sea water sampler

  • Huang, Haocai;Yuan, Zhouli;Kang, Wuchen;Xue, Zhao;Chen, Xihao;Yang, Canjun;Ye, Yanying;Leng, Jianxing
    • International Journal of Naval Architecture and Ocean Engineering
    • /
    • 제6권3호
    • /
    • pp.749-761
    • /
    • 2014
  • Tubing adapter is a key connection device in Gas-Tight Deep-Sea Water Sampler (GTWS). The sealing performance of the tubing adapter directly affects the GTWS's overall gas tightness. Tubing adapters with good sealing performance can ensure the transmission of seawater samples without gas leakage and can be repeatedly used. However, the sealing performance of tubing adapters made of different materials was not studied sufficiently. With the research discussed in this paper, the materials match schemes of the tubing adapters were proposed. With non-linear finite element contact analysis and sea trials in the South China Sea, it is expected that the recommended materials match schemes not only meet the requirements of tubing adapters' sealing performance but also provide the feasible options for the following research on tubing adapters in GTWS.

한국의 보건소 방문건강관리시스템 발전 과제 (Developing a Visiting Health Care Program at the Public Health Center in Korea)

  • 유호신;서문경애;황원숙
    • 가정∙방문간호학회지
    • /
    • 제15권1호
    • /
    • pp.37-43
    • /
    • 2008
  • This paper provides the guidelines from which to develop a visiting health care program at the Public Health Center in Korea and involves an expanded payment compensation system of preventive services based on the new long-term health insurance system in Japan. The function and management methods to achieve the goals practiced in a community contact center for elderly support which have recently been established will guide the specific directions and strategies that the Public Health Center should pursue. That is to say, comprehensive and continuous efforts will be put forth in preventive home visiting care targeting the elderly in certain jurisdictions. At this point in time in which the visiting care nursing program has not yet started, visiting health care provided by the Public Health Center oversees chronic diseases of a vulnerable population. But after it has been developed nationwide, the visiting health care system at the Public Health Center will be distinctive and focused on health promotion and prevention.

  • PDF

Resistance of Cryptosporidium parvum oocysts following commercial bleach treatment

  • Surl, Chan-gu;Jung, Bae-Dong;Park, Bae-Keun;Kim, Hyeon-cheol
    • 대한수의학회지
    • /
    • 제51권2호
    • /
    • pp.101-105
    • /
    • 2011
  • We investigate the resistance of Cryptosporidium (C.) parvum oocysts to commercial bleach treatment. The viability and infectivity of C. parvum oocysts suspended in 100, 50, 25, 12.5, 6.3 or 3.2% aqueous commercial bleach for 10, 30, 60, 120 or 180 min at room temperature were assessed by nucleic acid Syto-9 staining, histologic examination of ileum and infectivity to immunosuppressed neonatal C57BL/6N mice. Although the viability was decreased compared with normal oocysts, all oocysts in contact with serially diluted commercial bleach for 180 min were alive by nucleic acid dye Syto-9 staining. And, microscopic examination of ileum sections revealed developmental stages of C. parvum in all mice. The oocyst shedding patterns between mice infected with oocysts contacted with commercial bleach and normal control mice were not significantly different each other. Although commercial bleach is widely used as a bacterial and viral disinfectant, the present findings indicate that it is not an effective disinfectant for C. parvum oocysts under practical conditions. Authors conclude that, therefore, it is undesirable to recommend commercial bleach as a disinfectant for C. parvum oocysts.

웹캠 기반 거북목 판별 알고리즘을 활용한 자세 교정 반응형 헬스케어 시스템 (Responsive Healthcare System for Posture Correction Using Webcam-Based Turtle Neck Syndrome Discrimination Algorithm)

  • 박소연;류서진;동서연
    • 한국멀티미디어학회논문지
    • /
    • 제24권2호
    • /
    • pp.285-294
    • /
    • 2021
  • This study developed a responsive healthcare system that users can easily use in real life to prevent turtle neck syndrome by posture correction. We propose a system that naturally induces direct posture improvement by adjusting the height with a responsive cradle through a turtle neck discrimination algorithm detecting the turtle neck posture in real time using a webcam. The turtle neck algorithm was developed based on machine learning, using the points that the distance relationship between the jaw line and the shoulder varies depending on the posture. For the younger age group, which is particularly problematic due to the increase in the use of IT devices, image data in different situations according to the height and posture of the cradle was collected and learned as a support vector machine classifier. In addition, a height-adjustable cradle that can support a laptop has been created and expanded into a responsive cradle that can be controlled with software by interlocking with the Arduino. Therefore, this service enables posture correction of many modern people suffering from turtle neck syndrome and will become an essential platform in the increasing online environment in the non-contact era.