• ETRI Journal
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• v.32 no.5
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• pp.722-728
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• 2010

This paper presents the design and fabrication model of a touchpad based on a contact-resistance-type force sensor. The touchpad works as a touch input device, which can sense contact location and contact force simultaneously. The touchpad is 40 mm wide and 40 mm long. The touchpad is fabricated by using a simple screen printing technique. The contact location is evaluated by the calibration setup, which has a load cell and three-axis stages. The location error is approximately 4 mm with respect to x-axis and y-axis directions. The force response of the fabricated touchpad is obtained at three points by loading and unloading of the probe. The touchpad can detect loads from 0 N to 2 N. The touchpad shows a hysteresis error rate of about 11% and uniformity error rate of about 3%.

• Tribology and Lubricants
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• v.23 no.6
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• pp.255-260
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• 2007

This paper presents the contact pressure distribution of pin bushing bearings for various lubrication friction modes such as oil film and elastohydrodynamic lubrication contacts, a mixed lubrication contact, a boundary contact, and a dry contact. During a sliding contact of a plain bearing, the boundary and dry rubbing contacts are dominated between a piston pin and a pin bushing bearing. This may come from a micro-scale clearance, an explosive impact pressures from the piston head, and an oscillatory motion of a pin bearing. The computed results show that as the oil film parameter $h/{\sigma}$ is increased from the dry rubbing contact to the oil film lubrication friction, the maximum oil film pressure is radically increased due to an increased viscous friction with a thin oil film thickness and the maximum asperity contact pressure is reduced due to a decreased asperity contact of the rubbing surfaces.

• Korean Journal of Occupational Health Nursing
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• v.19 no.1
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• pp.14-27
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• 2010

Purpose: The purpose of this study was to identify health promoting behaviors and health problems in contact center consultants, and to provide basic data in order to develop health promoting interventions for these people. The subjects were 680 consultants randomly selected from 6 contact centers out of 31 in D city. The data were collected from March 20, to March 28, 2008. Methods: The tools for this study were HPLP II developed by Walker et al. (1995) that was modified and translated by Park (2005) and modified CMI for contact center consultants based on CMI developed by Bordman (1994). The data were analyzed by descriptive statistics, t test, ANOVA, and Scheffe test with the SPSS WIN 14.0 program. Results and Conclusion: The contact center consultants' health promoting behavior was in a low level and they had certain health problems related to their job such as eye, ear and throat. In consideration of contact center consultants' job characteristics, health education should be provided with the development of systematic health programs.

• Journal of the Korea Society for Simulation
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• v.27 no.2
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• pp.91-100
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• 2018

Recently, the traditional call center, which has an important role as the customer's primary contact point, has been transformed into the omni-channel contact center which supports an additional variety of access channels in addition to phone calls in order to improve customer accessibility and convenience. The omni-channel contact center has agents on each channel which are vital in determining the response rate and waiting time for the customer. In traditional call centers, agents can be assigned to a call based on the characteristics of the call, however in omni-channel contact centers, the characteristics of issues vary and come in through multiple channels, each with their own characteristics, making it difficult to assign the appropriate agent for the issue. Customers must also be processed at the same time, adding an additional layer of complexity to the issue. This paper analyzes and simulates an omni-channel contact center that accommodates email, chat, voice calls and video consultation, and investigates how to optimize the allocation of agents.

• International Journal of Railway
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• v.5 no.3
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• pp.129-134
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• 2012

Contact fatigue damages on the rail surface, such as head checks and squats are a growing problem. The fatigue cracks forming on the contact surface grow according to load and lubricating conditions and may end up breaking the rail. Rail fracture can be avoided by preventing the cracks from reaching the critical length. Therefore, the crack growth rate needs to be estimated precisely according to the conditions of the track and load to develop a maintenance plan against rail damages. Therefore, it is important to understand the mechanism of cracks initiation and growth on a rail due to repetitive rolling contact. In this study, we have investigated the crack growth behavior on the rail surface by using the twin-disc tests and the finite element analysis.

• Structural Engineering and Mechanics
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• v.75 no.4
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• pp.497-506
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• 2020

CA mortar layer disengagement will give rise to the overall structural changes of the track and variation in the vibration form of the ballastless track. By establishing a vehicle-track-viaduct coupling analysis and calculation model, it is possible to analyze the CRTS-I type track structure vibration response while the track slab is disengaging with the power flow evaluation method, to compare the two disengaging types, namely partial contact loss at one edge beneath track slab and partial contact loss at midpoint beneath track slab. It can also study how the length of disengaging influences the track structures vibration power. It is showed that when the partial contact loss beneath track slab, and the relative vibration energy level between the rail and the track slab increases significantly within [10, 200]Hz with the same disengaging length, the partial contact loss at one edge beneath track slab has more prominent influence on the vibration power than the partial contact loss at midpoint beneath track slab. With the increase of disengaging length, the relative vibration energy level of the track slab grows sharply, but it will change significantly when it reaches 1.56 m. Little effect will be caused by the relative vibration energy level of the viaduct. The partial contact loss beneath the track slab will cause more power distribution and transmission between the trail and track slab, and will then affect the service life of the rail and track slab.

• Journal of Mechanical Science and Technology
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• v.17 no.3
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• pp.321-328
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• 2003

The elongation of contact length on the line of action is considered with particular reference for roll forming of gears, and for dynamic behavior of the tooth in meshing. However there is no paper that discuss the elongation of contact length in the load meshing of gears. Based on our investigation, the contact length on the line of action elongates more than the kinematically calculated value. In rolling, as the tool approaches the workpiece, the center distance of the gears decreases by a small amount. But, the elongation of contact length is sensitive. Therefore, the contact point on the line of action is difficult to be determined, which complicates the tooth analysis. In this study, the exact relation between the elongation of contact length and the tooth space over the recess or before the approach are revealed by experiments and kinematic theory. This analytical result applies not only for rolling, but also for the single flank meshing which is done under constant center distance.

• Tribology and Lubricants
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• v.25 no.6
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• pp.409-413
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• 2009

This paper presents the hardness and friction characteristics of pb-free pin-bush bearing metal, which is manufactured by a centrifugal casting technology. A bronze metal with a high hardness and low friction properties is usually used for Diesel engine pin-bush bearing and high pressure cylinder. Pb-free metal for pin-bush bearings shows a little high hardness of 120 Hv compared with that of a conventional Pb bearing metal of 100~110 Hv. In general, the friction coefficient of pin-bush bearings is affected by a rotating speed and a load for various rubbing contact modes. But a contact load is more influential parameter when the contact rubbing mode transits from a mixed lubrication to a dry friction contact. The experimental result shows that the friction coefficient is more unstable at the dry contact mode compared with that of other two rubbing modes such as oil film contact and mixed friction conditions.

• Journal of the Korean Institute of Electrical and Electronic Material Engineers
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• v.34 no.1
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• pp.50-55
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• 2021

Copper-chromium alloys have been used as contact materials of vacuum interrupters in circuit breakers, but new materials with highly stable performance are required to break the high voltage and high current barrier due to the recent increase in breaking capacity. In this paper, a new contact material was fabricated from a ternary alloy instead of existing Cu-Cr alloys. Its breaking performance and endurance were verified from a synthetic test and compared with that of various contact materials. The test results verified that the breaking performance of the new contact material was excellent.

• Proceedings of the Korean Society of Tribologists and Lubrication Engineers Conference
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• 2002.10b
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• pp.229-230
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• 2002

This paper presents the hot spot behaviors on the rubbing surface of ventilated disk brake by using finite element method. The depth of asperities on the rubbing surface is usually $2-3\;{\mu}m$ so the real contact area is microscopically. Non-uniform contacts between the disk and the pads lead to high local temperatures, which may cause the material degradation, and develops hot spots, thermal cracking, and brake system failures at the end. High contact asperity flash temperatures in rubbing systems, which is strongly related to the hot spot. It was generally known that high temperature over about $700^{\circ}C$ may form martensite on the cast iron which is material for automotive disk brakes. In this paper, the contact stress, temperature distribution and strain have been presented for the specific asperities of real contact area microscopically by using coupled thermal-mechanical analysis technique.