• Title/Summary/Keyword: consumer safety

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The Moderating Effects of Word-of-Mouth Intention in Online Travel Agencies Service Quality

  • KWAK, Dae-Young;MIN, So-Ra
    • Journal of Distribution Science
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    • v.18 no.2
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    • pp.39-48
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    • 2020
  • Purpose: This study examines components that dictate service quality of Online Travel Agencies. Research design, data and methodology: This study performed a survey that targeted people who have purchased travel products using Online Travel Agencies in the past year at Incheon International Airport. Out of 280 questionnaires, this study selected 249(88.9%) questionnaires for analysis. In analysis, this study used statistical package called 'SPSS 22'. Results: Based on the results, this study identified that company reputation and transactional stability influenced consumers' intent to share anecdotal and practical information. Conclusions: This study discovered several major findings. First, 'convenience' and 'price', two major factors in service quality, imposed positive effects on word-of-mouth intention of consumers. In particular, 'convenience' had the most significant impact. Next, this study verified the moderating effects of 'transaction safety' and 'reputation' on the effect relationships between 'convenience' and 'price', and consumer word-of-mouth intention. The results conclude that, in fact, some statistically significant differences among the effect degrees of the two independent variables on the dependent variable according to the safety level of transaction on Online Travel Agencies website do exist. In short, 'transaction safety' variable does have moderating effects on the above relationships.

Insensitivity Towards Safety and Tasks of KC Mark (Korea Certification Mark) (KC마크의 안전 불감과 과제)

  • Kim, Myeong-Yeol;Kang, Kyung-Sik
    • Journal of the Korea Safety Management & Science
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    • v.18 no.1
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    • pp.111-118
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    • 2016
  • KC Mark is one of the country's integrated legal force to the minimum mandatory certification mark system for safety. That is absolutely needed for manufacturing and sales of goods in Korea. This thesis intended to see what is prevalent for both imports and domestic products for illegal and defect and rebuild the ecosystem as soon as possible for the healthy development through public awareness. In this theses point out the seriousness of the problem based on the various kinds of press releases, data of KCA(Korea Consumer Agency), MOTIE(Ministry of Trade, Industry and Energy) and KCA(Korea Customs Service) to the problem of certification system of KC mark and propose a solution to that issue. This study is considered to make befit the nation's place in the world and sustainable development is possible about the system of certification KC. This study expect more research on this issue in order to make enhance the confidence of KC mark.

Factors Influencing on the Perception of Helpfulness of Marking the Country of Origin in Predicting the Quality and Safety of Pork (돼지고기 원산지 표시의 도움에 대한 지각도에 미치는 영향 요인 평가)

  • Lee, Seong-Hee;Kang, Jong-Heon
    • Culinary science and hospitality research
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    • v.12 no.3 s.30
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    • pp.49-60
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    • 2006
  • The purpose of this study was to measure the factors influencing on the perception of helpfulness of marking the country of origin in predicting the quality and safety of pork. A total of 239 questionnaires were completed. A multinomial logit model is specified in order to estimate which factors influence the probability that a consumer perceives the country of origin as helpful in assessing food quality and food safety. The estimations were carried out using the logistic procedure of SAS. The results are as follows. The proportional odds assumptions of models were not violated at p<0.05. The effects of age, income, children, occupation and respondents informed on the importance of the country of origin in pork quality model were statistically significant. The effects of age, children, occupation and trust on the importance of the country of origin in pork safety model were statistically significant. The results from this study could be useful in developing marketing and health promotion strategies as well as government trade policies.

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Study of Standardization and Test Certification for Wearable Smart Devices (웨어러블 스마트기기의 표준화 및 시험인증 연구)

  • Han, Tae-Su;Kim, Deok-kee;Kwon, Oh-Young;Choa, Sung-Hoon
    • Journal of the Microelectronics and Packaging Society
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    • v.23 no.4
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    • pp.11-18
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    • 2016
  • Today, wearable technology products are used in a wide range of consumer, healthcare, bio-medical, and industrial applications. The market for wearable technology products is expected to increase dramatically over the next several years. In addition, concerns for safety, performance and reliability of wearable products keep increasing and will be essential for widespread acceptance in the marketplace. Wearable smart devices, which are generally in contact with the human body and skin, are exposed to the risk of the electric shock, burn, and explosion. Therefore, the standardization of wearable devices in terms of human safety and reliability should be very important. Furthermore, the development of test method and test certification of the wearable products will be one of the key technology for mass production. Such standardization and certification will help consumers to choose the safest and best quality wearable devices and allow manufacturers to prove the safety and quality of their products, thereby helping them to gain a competitive technology. This paper discusses the current status of the wearable smart devices as well as the standardization and test certification applicable to wearable technology products.

Safety Management System on Nanomaterials with a Regulatory Scheme (나노물질 안전관리 동향 및 제도 도입에 관한 고찰)

  • Kim, Sunah;Kim, Hojung;Hong, Yongsuk
    • Journal of Environmental Policy
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    • v.12 no.3
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    • pp.49-71
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    • 2013
  • Nanomaterials, which have the issues related to toxicity, environmental exposures, and human health, have been focused on significance of their safety management. Regarding their higher applicability for multiple sectors from chemicals to consumer products, the most important thing is to consider international policy cases categorized by regulatory intensities, applicable sectors, and substance types for establishing of convincing safety management system on nanomaterials. For minimizing the nanomaterials' risk potential, developing the system that underlines a precautionary principle is also needed. Regulatory system on nanomaterials should be applicable to the status quo and be a proactive approach to rapidly changing international trends.

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The Sustainable Purchase Intention in a New Normal of COVID-19: An Empirical Study in Malaysia

  • LATIP, Muhammad Safuan Abdul;NEWAZ, Farhana Tahmida;LATIP, Siti Nur Nadhirah Abdul;MAY, Rachel Yong Yuen;RAHMAN, Ahmad Esa Abdul
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.5
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    • pp.951-959
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    • 2021
  • The study investigated the effect of food safety knowledge, food safety trust and the factors influencing organic food purchase intention in the 'new normal' of the COVID-19 pandemic. The study employed non-contrived and cross-sectional methods. The data was collected in Malaysia using convenience sampling. A total of 330 valid questionnaires were analyzed using Structural Equation Modelling (SEM) and PROCESS for hypothesis testing. The study revealed a significant relationship involving food safety knowledge on personal attitude, perceived social pressure, and perceived autonomy. Moreover, organic food purchase intention was found to be influenced by personal attitude, perceived social pressure, and perceived autonomy. Interestingly, trust in organic food safety moderated the relationship between perceived autonomy and organic food purchase intention. The study proved valuable for stakeholders and organic food producers to understand the 'new normal' COVID-19 market scenario for a sound understanding of the market and the sustainability of the organic food industry. A new research framework is proposed and validated, related to individual purchase decision in global health issues which is limited in current literature. Hence, the study contributed to a better comprehension of green consumerism mainly in the Asian market.

A study on the application of water safety plans for the hazard risk management of tap water (수돗물 위해요소 리스크 관리를 위한 물안전계획 적용 연구)

  • Kim, Jinkeun;Kim, Dooil
    • Journal of Korean Society of Water and Wastewater
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    • v.33 no.4
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    • pp.259-268
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    • 2019
  • One of the most effective methods to consistently ensure the safety of a tap water supply can be achieved by application of a comprehensive risk assessment and risk management approach for drinking water supply systems. This approach can be termed water safety plans(WSP) which recommended by WHO(world health organization) and IWA(international water association). For the introduction of WSP into Korea, 150 hazards were identified all steps in drinking water supply from catchment to consumer and risk assessment tool based on frequency and consequence of hazards were developed. Then, developed risk assessment tool by this research was implemented at a water treatment plant($Q=25,000m^3/d$) to verify its applicability, and several amendments were recommended; classification of water source should be changed from groundwater to stream to strengthen water quality monitoring contaminants and frequencies; installation of aquarium to monitor intrusion of toxic substances into raw water; relocation or new installation on-line water quality analyzers for efficient water quality monitoring; change of chlorination chemical from solid phase($Ca(OCl)_2$) to liquid phase(NaOCl) to improve soundness of chlorination. It was also meaningful to propose hazards and risk assessment tool appropriate for Korea drinking water supply systems through this research which has been inconsistent among water treatment authorities.

An Analysis of Relationship between the Level of Satisfaction of Domestic Products and Purchase Intention of Imported Organic Products (국내산 친환경농산물 만족도와 수입산 유기농산물 구입의향 관계 분석)

  • Han, Jae-Hwan;Jeong, Hak-Kyun
    • Korean Journal of Organic Agriculture
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    • v.29 no.2
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    • pp.159-171
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    • 2021
  • The purpose of this paper is to analyze the relationship between the level of satisfaction of domestic Environment-friendly agricultural products and purchase intent of imported organic products. To accomplish the objective of the study a consumer survey was administered for quantitative analysis regarding consumption patterns. The bivariate probit with sample selection model was employed for empirical analysis on the relationship. The estimation results showed that to increase continuously the consumption, it is necessary to improve the quality satisfaction compared to the price, and that it is also necessary to increase the reliability of the certification system and the awareness that the consumption is helpful for health promotion to increase the quality satisfaction compared to price. In addition, it was concluded that in order to induce the purchase of domestic organic products rather than imported organic products, efforts to improve the safety of domestic products, remove the risk of residual pesticides, and increase the reliability of domestic products compared to imported products are needed. Therefore, to reduce the proportion of purchases of imported organic products and increase the consumption of domestic products, raising awareness that the consumption is conducive to health promotion, enhancing the safety of domestic products, and providing accurate information on the safety of imported products are required.

The Hazard of Nanoparticles and Safety & Health Measures (기획특집 - 나노물질의 위험성과 안전보건대책)

  • Lee, Hyung-Sub
    • Journal of the Korean Professional Engineers Association
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    • v.42 no.5
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    • pp.37-40
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    • 2009
  • Engineered nanoparticles are materials purposefully produced with at least one dimension between 1 and 100 nanometers. Nanotechnology has the potential to dramatically improve the effectiveness of a number of existing consumer and industrial products and could have a substantial impact on the development of new products in all sectors. However, nanoparticles is little known about what effect these properties may have on human health. This materials provide an overview of what is known about the potential hazards of engineered nanoparticles and measures that can be taken to minimize workplace exposures.

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Measurement and Analysis of Volatile Organic Compounds (VOCs) Emission from Building Products (건축용 내장재에서 배출되는 휘발성 유기화합물의 측정 및 분석)

  • 허귀석;이재환;황승만;이대운
    • Proceedings of the Korea Air Pollution Research Association Conference
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    • 2002.04a
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    • pp.179-180
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    • 2002
  • 사회가 고도록 발달하면서 사람들의 생활공간은 대부분 사무실이나 가정에서 보내는 시간이 하루의 80-90% 이상을 차지하고 있다. 대부분의 시간을 특정공간에서 보내게 되므로 건강과 편리함을 위해 설치되고 있는 가구나 카펫, 그리고 기타 다양한 제품에서 방출되는 휘발성 유기화합물에 대한 관심이 증가하고 있다. 한 예로, 미국 소비자 생산품 안전 위원회 (U.S. Consumer Product Safety Commission, CPSC)는 1988년부터 1990년 초까지 206가구에서 335명의 주민들로부터 새로 설치된 카펫에서 방출되는 다양한 화학물질로 인한 여러 가지 고통을 접수하였다. (중략)

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