• The Journal of Asian Finance, Economics and Business
• /
• 제8권4호
• /
• pp.581-590
• /
• 2021

The purpose of the research was to investigate the characteristics of technology users, their knowledge about the technology and whether that affected technology adoption, and, through the measurement utilitarian value as a mediator, to find out whether the behavior toward mobile payment technology adoption is considered most effective during the COVID-19 pandemic, especially at this research locus, Central Java Province, Indonesian Batik SME consumers. The research methodology was quantitative with data processing using Structural Equation Modeling (SEM) with the final sample of 294 respondents' answers. To the best of the researcher's knowledge, this was an initial attempt toward a holistic and integrative approach to explain the adoption of mobile payment in Indonesia with different consumer characteristics in each region of Indonesia and varying levels of knowledge about mobile payment applications. The results show that the utilitarian value as a mediating variable only affected the relationship between the characteristics of technology users and adoption behavior. The findings of this study suggest that the stronger the knowledge of technology users, the more influential the adoption behavior of the mobile payment technology for Indonesian Batik small-, and medium-sized enterprise (SME) consumers during the COVID-19 pandemic in the new normal era.

• 유통과학연구
• /
• 제9권2호
• /
• pp.131-140
• /
• 2011

본 연구는 자금의 고령화 사회에서 실버소비자의 웰빙을 향상시키기 위한 근본적인 마케팅노력이 필요하다는 관점에서, 실버마케팅과 소비자웰빙의 연관성에 이론적 근거를 두고 있으며, 그 구체적인 연구목적은 첫째, 실버소비자의 건강기능 제품 만족을 결정하는 소비 전(全) 단계의 여러 가지 만족 요인이 실제로 소비자 웰빙에 영향을 미치는가를 일차적으로 실증 분석하고, 둘째, 제품 만족요인에 의해 소비자 웰빙을 가져오는 그 과정에서 실버소비자의 건강기능제품의 제품지식이 어떻게 영향을 미치는가를 이차적으로 실증 분석하는 데 둔다. 따라서, 실버소비자의 건강기능제품에 대한 제품만족은 건강관련 소비자 웰빙에 긍정적인 영향을 미칠 것이다. 연구가설 1과 실버소비자의 건강기능제품에 대한 제품지식에 따라 제품만족이 건강관련 소비자 웰빙에 미치는 영향은 긍정적으로 강화될 것이라는 연구가설 2를, 설문조사를 통한 자료수집과 통계적 실증분석에 의해 검증하였다. 검증결과, 연구가설 1은 채택되었으며, 연구가설 2는 부분적으로 채택되었다. 본 연구의 건강기능제품의 효율적 웰빙마케팅을 위한 실무적 시사점은 다음과 같다. 첫째, 건강제품의 실버소비자 웰빙수준을 높이기 위해서는 소비 사이클 전반에 걸친 다각적인 노력이 필요하며, 구입-준비-소비-유지-처분 전(全)단계에서 소비자의 장기적인 만족을 위한 건강기능제품을 개발해야 한다. 또한 소비자 웰빙은 다양한 욕구의 총합으로 구성되므로, 긍정적 정서적 경험의 증대와 부정적 정서적 경험의 저감의 목표를 동시에 충족시키기 위한 노력이 필요할 것이다. 둘째, 건강기능제품에 관한 실버소비자의 지식을 높이기 위한 마케팅 노력이 동시에 이루어져야 할 것이다 즉, 실버소비자의 제품지식을 높이기 위해서는 건강기능제품에 대한 친숙성과 전문성을 제고하고 다양한 경로를 통해 그들의 제품지식을 높이는 것이 필요하다. 단, 본 연구의 분석결과는 건강기능제품에 관한 소비자의 높은 지식은 건강기능제품의 준비만족과 유지만족에의 관점에서만 소비자웰빙에 긍정적인 효과의 강화를 보인다는 점에서 제한적이라고 할 수 있지만, 이러한 분석 결과는 제품지식이 준비단계의 욕구와 밀접한 관계를 가지며 유지단계의 정보 이용에 더욱 관련성이 있을 것이라는 선험적 인식을 보여 주고 있다. 결론적으로 실버소비자를 대상으로 제품만족, 제품지식 및 소비자웰빙에 대한 실증 연구가 부족한 실정에서 본 연구의 시도는 시의성이 있을 것으로 판단된다. 특히 실버소비자의 건강기능제품의 소비와 관련하여 제품만족의 전 단계가 소비자웰빙에 어떻게 영향을 미치는지에 대한 인과관계를 규명하였고, 그 과정에서 제품지식 수준의 조절변수 효과가 부분적으로 존재할 가능성이 있음을 관찰하였다는 점이 웰빙마케팅 연구에 기여하는 바라고 할 수 있을 것이다.

• 한국의류학회지
• /
• 제30권5호
• /
• pp.818-828
• /
• 2006

The purpose of this study was to clarify differences in the product attribute evaluation in relation to the objective knowledge, subjective knowledge and involvement of apparel. The measurement instruments were developed by researcher on the basis of previous studies in the same field. The subjects of this study were female adults who lived in Seoul, Kyunggi or Incheon areas and quota sampling using age and residential areas was employed. The data were obtained from 603 questionnaires. Data were statistically analyzed using SPSS 10 and LISREL 7.0. Major statistical methods were factor analysis, Cronbach's a coefficient, multiple regression analysis, and structural equation model analysis. The results were as follows: 1. Involvement was related to the consumer knowledge and the knowledge influenced evaluation of intrinsic attributes, social attributes, and economic attributes. 2. The dimensions of objective knowledge significantly influenced intrinsic attributes and economic attributes. The dimensions of subjective knowledge significantly influenced intrinsic attributes, social attributes and economic attributes. 3. Apparel involvement significantly influenced intrinsic attributes, social attributes and economic attributes. Consumers who have higher interest in apparel product but not in trends considered intrinsic attributes more importantly, whereas consumers who care trends considered social attribute more.

• 대한가정학회지
• /
• 제33권3호
• /
• pp.179-191
• /
• 1995

The purpose of this study was to investgate consumer problems which were severe for consumers and their complaining behavior. This research had a purpose to enhance the ability of consumer protection by the well-developed consumer education. The subjects were 342 homewives in Seoul, Feb. 1995. The major results were as follows : Younger, higher-educated, small sized family and white-collor and professional occupation homewives experienced more consumer problems. Also theses homewives with higher level of consumer attitude, information search and more consumer problems had more complaining behavior. For the causal relation of consumer problems experience, several independent variables and consumer complaining behavior, the path analysis was used. Only the consumer problem experience which was a intervening variable had direct affect to the consumer complaining behavior. Education level, number of family, consumer knowledge had inderect affect through the intervening variable to the consumer complaining behavior.

• 복식문화연구
• /
• 제20권2호
• /
• pp.169-183
• /
• 2012

This study was aimed at finding out the preferences and satisfaction levels regarding the type of fashion retailer's sales promotion based on consumers' empirical characteristics. A total of 223 questionnaires were used for the survey of this study. The methods of this study were descriptive analysis, factor analysis, reliability tests, one-way ANOVA, $t$-tests and ${\chi}^2$-test. The consumer groups were divided by habitual experience and self-evaluated knowledge relate to apparel product. The results of this study showed that consumers have different preferences and post-utilization satisfaction regarding the type of sales promotion offered by fashion retailers. Consumers with more experiences in apparel product and with higher self-evaluated knowledge were more active in utilizing the benefits offered through the value-added type of sales promotions, such as the gift certificate or coupon. Consumers with more experience in apparel product also showed higher satisfaction with both the utilitarian and hedonic types of sales promotions, such as gift certificate offer, special price, price discount event, and coupon or courtesy card offer. Furthermore, consumers with higher self-evaluated knowledge showed higher satisfaction with the utilitarian types of sales promotion, such as gift certificate offer and regular sale. Therefore, by identifying the accurate understanding of consumers'empirical characteristics, an enterprise might be able to satisfy consumer by offering more appropriate and subdivided types of sales promotion.

• 지식경영연구
• /
• 제14권4호
• /
• pp.87-98
• /
• 2013

Along with the recent development of Social Network Service (SNS), such as Facebook and Twitter, social commerce market is expanding rapidly. As much, understanding consumers' purchase intention in social commerce becomes important. This study attempted to investigate the factors of consumers' purchase intention, and the effects of these determinants(price discount, perceived risk and product review) on consumer's purchasing intension in social commerce networks. Also, the interaction effects between these factors on consumer's purchasing intension were studied. The results showed that the effect of perceived risk on consumer's purchase intention found to be significantly negative. The interaction effect between price discount and perceived risk, and the interaction effect between price discount and review were meaningful on consumers' purchase intention. It indicates that the important factor for consumers to purchase products in social commerce is not just price discount but perceived risk, and that review which consumers think is manipulated has negative effect on purchase intention.

• 유통과학연구
• /
• 제19권2호
• /
• pp.45-52
• /
• 2021

Purpose: Contemporary consumers are increasingly adopting public displays of their loyalty towards brands: consumer dedication surpasses loyalty in that they find various ways to show their devotion to their favorite brands. The purpose of the current study is to utilize sports psychology to improve customer experience in the sports shops. Research design, data and methodology: To investigate the purpose of the study and suggest the solutions, Epistemology methods were used to analyze the nature of knowledge and various forms of attaining knowledge. As such, epistemology asks questions such as "what are constitutes of valid knowledge?". Results: This study figured out five theoretical results to suggest for practitioners in the sports retail shop based on prior research. According to the research, sports psychology can affect consumer buying behavior which builds upon specific demographics and their differentiating behavior. The results also show that males shop with specificity, while female consumers are likely to shop for pleasure. Men are also less frequent shoppers than women. Conclusions: Above all, this study concludes that a consumer decision-making study is vital in the sports retail business, and information about consumer decision-making can be an influential factor for sports retailers to increase their competitive advantage.

• 대한가정학회지
• /
• 제37권10호
• /
• pp.55-66
• /
• 1999

The purpose of this study is to propose consumer policy related to the protection of personal information on the basis of regulations and laws in the developed countries. From this study, implications for the protection consumer privacy are discussed as follows. First, Consumer education is needed to enhance consumers'knowledge on their privacy right and this should be done not only by private consumer organization but also by businesses. Second, Businesses should realize ethical responsibilities of consumers'privacy right when they use personal information by databasemarketing. Finally, Government should establish a privacy law concerning both public and private sectors.

• 한국식생활문화학회지
• /
• 제33권4호
• /
• pp.345-353
• /
• 2018

This study examined how the consumers' perception of GM food affects their purchasing behavior. In addition, this study investigated how the amount of knowledge a consumer has regarding GM food affects their perception of this type of food. The quantitative research method was used to collect data. The data from a self-administered survey, which was conducted in South Korea, was analyzed using descriptive analysis, ANOVA, factor analysis, and multiple regression analysis methods. The results of the survey indicate that most respondents may have unknowingly purchased GM food. Further, the respondents reported that they likely had known about or had heard of GM food. In addition, the survey indicated that the amount of knowledge possessed by the respondents regarding GM food greatly affected their perceptions of this type of food. These findings will contribute to the current GM food market by providing the food market with additional information relating to the consumers' perceptions of GM food.

• 한국가정과교육학회지
• /
• 제19권2호
• /
• pp.77-101
• /
• 2007

본 연구는 중학교 2학년 기술 가정 교과 소비생활 단원의 ICT활용 모둠학습 수업 프로그램을 개발하고, 이의 효과를 분석하고자 시도되었다. 부천시에 소재한 중학교 2학년을 대상으로 실험집단과 통제 집단으로 나누어 ICT활용 모둠학습 수업과 설명식 수업을 실시한 후 공변량분석(ANCOVA)을 통하여 두 집단이 소비생활 지식과 태도가 어떻게 변화 했는지를 분석하였는데 이에 대한 결과는 다음과 같다. 첫째, 소비생활 단원에서 5차시의 ICT활용 모둠학습 교수-학습 과정안을 개발하고 교사용 홈페이지(홈페이지명: 즐거운 가정수업)를 제작하였다. 둘째, ICT활용 모둠학습 교수-학습을 적용한 실험집단과 전통적 설명식 강의식 수업을 받은 통제집단의 지식점수 차이를 공변량 분석을 통해 차이가 알아본 결과로 실험집단의 학생들이 통제집단의 학생들에 비하여 소비생활 지식에 대한 점수가 유의미하게 향상 되었다. 셋째, ICT활용 모둠학습 프로그램으로 수업을 받은 실험집단의 학생들이 설명식 강의 수업을 받은 학생들에 비하여 소비생활에 대한 태도형성 및 합리적 구매 인식에 대한 태도, 소비자 정보 활용 인식에 대한 태도, 소비자 권리와 의무에 대한 인식태도, 소비자 문제와 해결에 대한 인식태도 면에서 모두 유의미하게 향상되었다.