• Title/Summary/Keyword: consumer information processing

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The Effect of Metacognitive Difficulty on Consumer Judgments: The Moderating Role of Cognitive Resources

  • Park, Se-Bum
    • Asia Marketing Journal
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    • v.14 no.2
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    • pp.23-37
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    • 2012
  • Individuals often make their judgments on the basis of the ease or difficulty with which information comes to mind (for reviews, see Greifeneder, Bless, and Pham 2010; Schwarz 1998, 2004). Recent research, however, has documented that variables known to determine the degree of cognitive resources invested in information processing such as personal relevance (Grayson and Schwarz 1999; Rothman and Schwarz 1998), accuracy motivation (Aarts and Dijksterhuis 1999), and processing capacity (Menon and Raghubir 2003) can affect the extent to which individuals draw on metacognitive difficulty in making their judgments. The primary aim of this research is thus to investigate whether individuals with substantial cognitive resources or those with lack of cognitive resources are more likely to draw on metacognitive difficulty when making their product evaluations. The findings from two laboratory experiments indicate that individuals who perceive a greater level of fit between their self-regulatory orientation and temporal construal (Experiment 1), and between their self-construal and the type of product benefit appeal (Experiment 2) are more likely than those who perceive the lack of such fit to evaluate a target product less positively after thinking of many rather than a few positive reasons. The findings provide supporting evidence for the two-stage backward inference process involved with the effect of metacognitive difficulty on consumer judgments in that consumer judgments based on metacognitive difficulty may require greater cognitive resources than those based on the content of information generated. Also, the current research documents further empirical evidence for the relationship between self-regulatory orientation-construal level fit and cognitive resources such that perceived regulatory-construal level fit can increase consumer willingness to invest cognitive resources into their judgment tasks. Last, the findings can help marketers differentiate purchase situations where asking consumers to think of many positive benefits from purchase situations where asking consumers to think of a few key benefits is relatively more beneficial.

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Conveyed Message in YouTube Product Review Videos: The discrepancy between sponsored and non-sponsored product review videos

  • Kim, Do Hun;Suh, Ji Hae
    • The Journal of Information Systems
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    • v.32 no.4
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    • pp.29-50
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    • 2023
  • Purpose The impact of online reviews is widely acknowledged, with extensive research focused on text-based reviews. However, there's a lack of research regarding reviews in video format. To address this gap, this study aims to explore the connection between company-sponsored product review videos and the extent of directive speech within them. This article analyzed viewer sentiments expressed in video comments based on the level of directive speech used by the presenter. Design/methodology/approach This study involved analyzing speech acts in review videos based on sponsorship and examining consumer reactions through sentiment analysis of comments. We used Speech Act theory to perform the analysis. Findings YouTubers who receive company sponsorship for review videos tend to employ more directive speech. Furthermore, this increased use of directive speech is associated with a higher occurrence of negative consumer comments. This study's outcomes are valuable for the realm of user-generated content and natural language processing, offering practical insights for YouTube marketing strategies.

Evaluation of communication effectiveness of cruelty-free fashion brands - A comparative study of brand-led and consumer-perceived images - (크루얼티 프리 패션 브랜드의 커뮤니케이션 성과 분석 - 브랜드 주도적 이미지와 소비자 지각 이미지에 대한 비교 -)

  • Yeong-Hyeon Choi;Sangyung Lee
    • The Research Journal of the Costume Culture
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    • v.32 no.2
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    • pp.247-259
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    • 2024
  • This study assessed the effectiveness of brand image communication on consumer perceptions of cruelty-free fashion brands. Brand messaging data were gathered from postings on the official Instagram accounts of three cruelty-free fashion brands and consumer perception data were gathered from Tweets containing keywords related to each brand. Web crawling and natural language processing were performed using Python and sentiment analysis was conducted using the BERT model. By analyzing Instagram content from Stella McCartney, Patagonia, and Freitag from their inception until 2021, this study found these brands all emphasize environmental aspects but with differing focuses: Stella McCartney on ecological conservation, Patagonia on an active outdoor image, and Freitag on upcycled products. Keyword analysis further indicated consumers perceive these brands in line with their brand messaging: Stella McCartney as high-end and eco-friendly, Patagonia as active and environmentally conscious, and Freitag as centered on recycling. Results based on the assessment of the alignment between brand-driven images and consumer-perceived images and the sentiment evaluation of the brand confirmed the outcomes of brand communication performance. The study revealed a correlation between brand image and positive consumer evaluations, indicating that higher alignment of ethical values leads to more positive consumer assessments. Given that consumers tend to prioritize search keywords over brand concepts, it's important for brands to focus on using visual imagery and promotions to effectively convey brand communication information. These findings highlight the importance of brand communication by emphasizing the connection between ethical brand images and consumer perceptions.

Exploratory Study on Consumer's Hedonic Value for Retail Advertising and Marketing Plans: Based on In-depth Interview on Consumer's Shopping Experience

  • Seo, Sangho
    • International Journal of Advanced Culture Technology
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    • v.8 no.1
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    • pp.13-18
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    • 2020
  • Going shopping would be a very reasoned and well-planned activity, however, at the same time, it would not. People may go shopping just for fun and as their leisure. The motivations for going shopping and their experiences cannot be fully explained with the economic utility or the information-processing model. Thus, this study explored the hedonic aspect of the experiences of shopping as an alternative explanation to consumers' motivations of shopping and discussed retail advertising and marketing plans. An in-depth interview was conducted to obtain a better understanding about hedonic value, and it was found that hedonic value affects a consumer's shopping experience and that understanding consumers' motivations for shopping and establishing competitive advertising and marketing plans is important in drawing more consumers. Strategic implications for establishing further retail advertising and marketing plans obtained from the findings were also suggested.

A Purchase Pattern Analysis Using Bayesian Network and Neural Network (베이지안 네트워크와 신경망을 이용한 구매패턴 분석)

  • Hwang Jeong-Sik;Pi Su-Young;Son Chang-Sik;Chung Hwan-Mook
    • Journal of the Korean Institute of Intelligent Systems
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    • v.15 no.3
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    • pp.306-311
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    • 2005
  • To analyze the consumer's purchase pattern, we must consider a factor which is a cultural, social, individual, psychological and so on. If we consider the internal state by the consumer's purchase, Both the consumer's purchase action and the purchase factor can be predicted, so the corporation can use effectively in suitable goods development in a consumer's preference. These factors need a technology that treat uncertain information, because it is difficult to analyze by directly information processing. Therefore, bayesian network manages elements those the observation of inner state such as consumer's purchase is difficult. In addition, it is interpretable about data that the observation is impossible. In this paper, we examine the seller's know-how and the way of consumer's purchase to analyze consumer's purchase action pattern through goods purchase. Also, we compose the bayesian network based on the examined data, and propose the method that predicts purchase patterns. Finally, we remove the data including unnecessary attribute using the bayesian network, and analyze the consumer's Purchase pattern using Kohonen's SOM method.

Security Framework for RFID-based Applications in Smart Home Environment

  • Konidala, Divyan M.;Kim, Dae-Young;Yeun, Chan-Yeob;Lee, Byoung-Cheon
    • Journal of Information Processing Systems
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    • v.7 no.1
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    • pp.111-120
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    • 2011
  • The concept of Smart-Homes is becoming more and more popular. It is anticipated that Radio Frequency IDentification (RFID) technology will play a major role in such environments. We can find many previously proposed schemes that focus solely on: authentication between the RFID tags and readers, and user privacy protection from malicious readers. There has also been much talk of a very popular RFID application: a refrigerator/bookshelf that can scan and list out the details of its items on its display screen. Realizing such an application is not as straight forward as it seems to be, especially in securely deploying such RFID-based applications in a smart home environment. Therefore this paper describes some of the RFID-based applications that are applicable to smart home environments. We then identify their related privacy and security threats and security requirements and also propose a secure approach, where RFID-tagged consumer items, RFID-reader enabled appliances (e.g., refrigerators), and RFID-based applications would securely interact among one another. At the moment our approach is just a conceptual idea, but it sheds light on very important security issues related to RFID-based applications that are beneficial for consumers.

User-to-User Matching Services through Prediction of Mutual Satisfaction Based on Deep Neural Network

  • Kim, Jinah;Moon, Nammee
    • Journal of Information Processing Systems
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    • v.18 no.1
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    • pp.75-88
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    • 2022
  • With the development of the sharing economy, existing recommender services are changing from user-item recommendations to user-user recommendations. The most important consideration is that all users should have the best possible satisfaction. To achieve this outcome, the matching service adds information between users and items necessary for the existing recommender service and information between users, so higher-level data mining is required. To this end, this paper proposes a user-to-user matching service (UTU-MS) employing the prediction of mutual satisfaction based on learning. Users were divided into consumers and suppliers, and the properties considered for recommendations were set by filtering and weighting. Based on this process, we implemented a convolutional neural network (CNN)-deep neural network (DNN)-based model that can predict each supplier's satisfaction from the consumer perspective and each consumer's satisfaction from the supplier perspective. After deriving the final mutual satisfaction using the predicted satisfaction, a top recommendation list is recommended to all users. The proposed model was applied to match guests with hosts using Airbnb data, which is a representative sharing economy platform. The proposed model is meaningful in that it has been optimized for the sharing economy and recommendations that reflect user-specific priorities.

Regulatory Focus Classification for Web Shopping Consumers According to Product Type (제품유형에 따른 웹쇼핑 소비자의 조절초점성향 분류)

  • Baik, Jong-Bum;Han, Chung-Seok;Jang, Eun-Young;Kim, Yong-Bum;Choi, Ja-Young;Lee, Soo-Won
    • The KIPS Transactions:PartB
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    • v.19B no.4
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    • pp.231-236
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    • 2012
  • According to consumer behavior theory, human propensity can be divided into two regulatory focus types: promotion and prevention. These two types have much influence on the consumer's decision in many diverse areas. In this research, we apply regulatory focus theory to personalized recommendation to minimize the cold start problem and to improve the performance of recommendation algorithms. To achieve this goal, we extract the consumer behavior variables and information exploration activity index from web shopping logs. We then use them for classifying regulatory focus of the consumer. This research has the contribution to show the possibility of systematization of consumer behavior theory as an interdisciplinary research tool of social science and information technology. Based on this attempt, we will extend the research to IT services adapting theories on other areas.

Adaptive White Point Extraction based on Dark Channel Prior for Automatic White Balance

  • Jo, Jieun;Im, Jaehyun;Jang, Jinbeum;Yoo, Yoonjong;Paik, Joonki
    • IEIE Transactions on Smart Processing and Computing
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    • v.5 no.6
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    • pp.383-389
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    • 2016
  • This paper presents a novel automatic white balance (AWB) algorithm for consumer imaging devices. While existing AWB methods require reference white patches to correct color, the proposed method performs the AWB function using only an input image in two steps: i) white point detection, and ii) color constancy gain computation. Based on the dark channel prior assumption, a white point or region can be accurately extracted, because the intensity of a sufficiently bright achromatic region is higher than that of other regions in all color channels. In order to finally correct the color, the proposed method computes color constancy gain values based on the Y component in the XYZ color space. Experimental results show that the proposed method gives better color-corrected images than recent existing methods. Moreover, the proposed method is suitable for real-time implementation, since it does not need a frame memory for iterative optimization. As a result, it can be applied to various consumer imaging devices, including mobile phone cameras, compact digital cameras, and computational cameras with coded color.

A Contents Recommendation Scheme Based on Collaborative Filtering Using Consumer's Affection and Consumption Type (소비자의 감성과 소비유형을 이용한 협업여과기반 콘텐츠 추천 기법)

  • Choi, In-Bok;Park, Tae-Keun;Lee, Jae-Dong
    • The KIPS Transactions:PartD
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    • v.15D no.3
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    • pp.421-428
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    • 2008
  • Collaborative filtering is a popular technique used for the recommendation system, but its performance, especially the accuracy of recommendation, depends on how to define the reference group. This paper proposes a new contents recommendation scheme based on collaborative filtering technique whose reference groups are created by consumer's affection and consumption type in order to improve the accuracy of recommendation. In this paper, joy, sadness, anger, happiness, and relax are considered as the consumer's affection. And, low-utility / low-pleasure, low-utility / high-pleasure, high-utility / low-pleasure, and high-utility / high-pleasure are considered as the consumer's shopping types. Experimental results show that the proposed scheme improves the accuracy of recommendation compared to the recommendation scheme considering neither consumer's affection nor consumption type.