• 한국정보통신학회논문지
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• 제19권7호
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• pp.1705-1710
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• 2015

근래에 ICT 기술을 농업에 적용시켜 효율성과 생산성을 제고시키는 기술인 스마트농업에 대한 연구개발이 활발히 이루어지고 있다. 그러나 아직 국제적으로 공인된 국제 표준이 구축되지 않아 외산 장비 도입과 해외 진출시 많은 어려움이 있는 상황이다. 이러한 필요에 의해 국제 표준화가 ITU-T SG13에서 국내 전문가들에 의해 추진되고 있다. 본 논문에서는 서비스 적용례를 기술할 수 있는 시나리오를 기반으로 하여 스마트농업 서비스들을 제안하며, 제안된 서비스 구성을 반영시킨 문서는 ITU-T Y.2238 권고안으로 승인되었다.

• 반도체디스플레이기술학회지
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• 제20권4호
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• pp.130-133
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• 2021

Recently, as the expansion of the metaverse accelerated due to the spread of the non-face-to-face trend after the COVID-19 pandemic, various metaverse platforms using it have appeared. In this study, we propose research and development of a virtual reality spatial psychological counseling service platform utilizing the advantages of metaverse. A counseling service platform was developed through virtual reality hardware including Unity 3D game engine and Head Mounted Display. Counseling participants create and participate in their own avatars, and counseling facilitators respond to the situation and environment of the counseling target in various virtual environments. It was attempted to improve the efficiency of the counseling service by allowing the space and counselor avatar to be selected. Furthermore, various interactions were implemented, and development was carried out so that it could be extended and utilized for social activities such as group counseling and general meetings and presentations. In the future, through additional research and development, we will prove the practical effectiveness of the psychological counseling service platform developed by conducting clinical trials under the support of psychological counseling experts and participation in actual counseling.

• 품질경영학회지
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• 제50권3호
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• pp.387-405
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• 2022

Purpose: This study aims to develop a communality model to measure the service quality that the customers encounter on face-to-face and non-face-to-face automobile insurance before and after insurance purchase. Methods: For these purposes, we conduct a five-step program to develop a comprehensive communality model to measure service quality except insurance purchase channels. Results: As a result, we find five communality factors: value-added service for automobile maintenance, value-added service for drivers, quickness, dispatch service, and convenience of the service process. And the relative importance of service quality factors was in the order of value-added service for drivers, the convenience of the service process, quickness, and dispatch service, respectively. Conclusion: This study developed the opportunities to enhance service quality to attract customers. And it contributes to the academic literature by reporting the industry-specific service quality model, which maintains a theoretical gap in the online and offline automobile insurance industry.

• 한국융합학회논문지
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• 제8권4호
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• pp.19-24
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• 2017

본 연구는 최근 전자 금융거래의 증가와 동시에 금융거래 정보의 탈취 혹은 변조 등 보안위협 또한 급증하면서 안전한 보안 방안과 대응이 시급한 실정이다. 이에 종래에 사용된 사기방지시스템 혹은 이상금융거래 탐지시스템(FDS, Fraud Detection System, 이하 FDS)을 최근 주목 받고 있는 빅데이터 관련 기술(이상금융거래에 대한 다양한 형태의 정형/비정형 금융거래 이벤트 데이터를 실시간으로 수집/저장하고 과학적 연관 분석 기법을 활용하여 비정상 행위를 탐지 및 차단할 수 있는 기능)을 활용하여 국내 금융회사인 A사에 개선 모델을 구축 하였다. 구축결과 시나리오 고도화 분석을 통한 오검출을 최소화 하여 기존 시나리오 Detect탐지 대상의 감소 효과를 나타냈다. 아울러 FDS고도화에 대한 향후 발전방향을 제안하고자 한다.

• 대한전기학회:학술대회논문집
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• 대한전기학회 2007년도 제38회 하계학술대회
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• pp.719-720
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• 2007

Korea, for the first time in the world, constructed 765 kV double circuits transmission lines, which has 3 phases and 6 bundles with vertical arrangement using steel pipes in 1998. Also in 2002, we developed 765kV outdoor full GIS substation with self-developed technology. KEPCO accumulated a wealth of technologies for 765kV system construction and operation, and are listed 5th in technology field in the world. With this advanced technologies, we are developing oversea business. We started with a projects, 'Development Study on the Power System Network Analysis in Myanmar' in 2001, and continued the project to transmission design, consulting for transmission technology including the education of foreign trainees in south-east and middle east asia. Currently, 12 overseas businesses including 330kV transmission system consulting in Ghana, are in progress. In 2007, beginning with 750 kV transmission consulting in China, we are operating ATT(Advanced Transmission Technology) training program, which educate engineers of government and utilities company from China, Myanmar, Cambodia, Laos and Cambodia. However, for the successful development study on the power system, design of the power system and the training service, it is essential to standardize load design criteria in consideration of temperature, wind speed, air pressure and density, etc. of the other countries. Therefore, in this paper, standardized load design criteria for Cambodia, Laos, Myanmar is explained.

• 한국기후변화학회지
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• 제7권4호
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• pp.391-396
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• 2016

This study was intended to analyze the average abatement cost (AAC) of forest carbon offset projects to suggest a basic credit price for government purchase of forest carbon credits. For this purpose, an a/reforestation project and a forest management project were designed with 30 years of project period. It is assumed to plant pine trees (Pinus densiflora) for the a/reforestation project, while it is assumed to replace rigida pine trees(Pinus rigida) with oak trees (Quercus acutissima) for the forest management project. For each project, the forest carbon stock was calculated and the revenue and the cost were analyzed with standardized management activities. Korea Forest Service has supported private forest owners the cost of management activities and the consulting fee for designing carbon offset project. Therefore, the AAC were analyzed for two cases : the one with subsidy for consulting fee (case 1) and the other with subsidy for both consulting fee and management costs (case 2). In addition, the sensitiveness of AAC was analyzed according to the 4 credit prices : ￦5,000, ￦10,000, ￦15,000 and ￦20,000. The result showed that the AAC analyzed for the case 1 was so high that net revenue would not be expected from all project types with any credit price. However the AAC analyzed for the case 2 was relatively lower than the AAC of case 1. Net revenue was expected from a/reforestation project with credit price over ￦10,000, while from forest management project with credit price over ￦15,000. Based on the AAC analyzed in this study, ￦15,000 was suggested as the basic price for government purchase of forest carbon credit.

• 유통과학연구
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• 제16권12호
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• pp.81-93
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• 2018

Purpose - The purpose of this study was to propose a specific and empirical continuous transaction strategy through service quality of improvement to small and medium Korean companies whose main business is B2B distribution and sale of general-purpose SW. Research design, data, and methodology - The research procedure is largely divided into two phases. In the first phase, the service quality, the customer satisfaction, and the continuous transaction research hypothesis and the verification are carried out. Experimental data were collected from 450 companies, CEO companies of SMEs innovation institutes, and 510 companies from medium and large enterprises. From September 15 to October 5, 2015, 215 questionnaires were used. And research hypothesis and test were conducted by SPSS SW Ver. 20. Results - The results of the study confirm that service quality has a positive effect on customer satisfaction and continuous transaction: as the detailed items for improving the service quality, 'responsiveness', 'assurance' and 'empathy' have been adopted. Therefore, there are critical factors of a company's survival through continuous transaction. Conclusions - Through this study, we confirmed that the survival of small businesses require continuous improvement in service quality. Among the factors improving service quality, empathy means service satisfaction of customers; so, it is necessary to continuously improve it by evaluating customer satisfaction. Responsiveness means rapid response to customer needs and reliability; it is necessary to enhance customer responsiveness by continuous job training and service training. Finally, assurance is the same as sales product or after service. This means that it is necessary to not only issue the "supply contract," but also improve the reliability of the sales product by securing the competence of the consulting professional. However, because the service quality measurement factors selected in this study are the measurement factors that are mainly applied to large companies or those in the service industries, it is important to consider the type of sales of software distribution companies.

• The Journal of Asian Finance, Economics and Business
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• 제8권5호
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• pp.1129-1138
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• 2021

SMEs are constantly demanded of changes in the rapidly-evolving business environment, which involves the fourth industrial revolution and the COVID-19 pandemic. In this period, management consulting service becomes more in demand to provide technical and strategic solutions for management problems. This study aimed to empirically analyze the direct effects of emotional intelligence on job satisfaction and the indirect effects of such parameters as learning agility and self-efficacy on job satisfaction in management consultants. On the basis of a literature review, inter-variable association was designed in the research model. Based on an online survey of those in the Korean SME management consultants, this study collected 221 questionnaires then used structural equation modeling for statistical analysis. The results reveal that emotional intelligence significantly affected job satisfaction and, also significantly positively affected learning agility and self-efficacy. In addition, a significant indirect correlation could be found between learning agility and self-efficacy. Meanwhile, if learning agility and self-efficacy mediated job satisfaction, emotional intelligence had no significant effect on job satisfaction and fully mediated learning agility and self-efficacy. It is necessary to develop an emotional intelligence education program that can help management consultants improve their emotional intelligence with the objective of giving successful management consulting services.

• Asia Marketing Journal
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• 제10권3호
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• pp.81-102
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• 2008

본 사례에서는 마케팅 의사결정을 위한 중요정보를 수집·분석하여 제공하는 국내 마케팅조사 기업 중 선두주자의 하나인 TNS Korea의 경쟁전략을 주요 경쟁력 원천을 중심으로 고찰하였다. 연구결과, TNS Korea의 핵심 경쟁력원천은 '과학적인 전문성'과 '고객지향적 조사컨설팅'임을 발견하였다. 나아가 인적자원의 개발·육성을 통하여 두 핵심 경쟁력원천을 확보하고 강화하고 있었다. 이와 같은 핵심 경쟁력원천의 확보 및 강화를 위한 TNS Korea의 경쟁전략은 마케팅조사 업계를 넘어 다른 산업의 기업들에게도 큰 전략적 시사점을 준다.

• 국제학술발표논문집
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• The 4th International Conference on Construction Engineering and Project Management Organized by the University of New South Wales
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• pp.426-431
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• 2011

The quality of performance evaluation on engineering consultants that provide design-related technical services is difficult to be measured, and only a handful of papers discussed the quality during the design stage. Although design cost is relatively far less than construction cost for a project, the decisions made in the design phase have a significant impact on the final products of the project, especially for large public construction projects. Therefore, this research focuses on reviewing and then establishing a performance evaluation framework for the consulting firms that execute detailed design and provide technical services for the Taipei Rapid Transit Systems (TRTS). By interviewing experts, this study first established a set of indicators to evaluate these firms' performance. Then, those indicators were incorporated into the four aspects of balanced scorecard (BSC) to establish the architecture of the evaluation mechanism. The weight of each indicator was calculated by analytic hierarchy process (AHP) from a survey conducted among experts. The results showed that the top-three indicators were quantity take-off, functions conformity, and budgeting. The framework of performance evaluation established by this study can be applied to measure service performance during the design stage. It not only facilitates the monitoring of consulting firms, but also helps to reduce unnecessary change orders and disputes during the construction stage.