• 제목/요약/키워드: complaining behavior

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폭력매체와 청소년 비행 (Media Violence and Delinquent Behavior)

  • 김수지;김현실
    • 대한간호학회지
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    • 제24권1호
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    • pp.85-95
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    • 1994
  • The effects of media violence on the delinquent behavior and violence of children and adolescent are controversial. However, a small but genuine association appears to exist between media violence and aggression or violence. At the present, for a considerable proportion of the population of children and adolescent, delinquent behavior and violence has become a major problem and a way of life. One factor contributing to this problem has been assumed to be the negative influence of mass media including television, drama, videotapes and fiction magazines and so on. Therefore, this paper is intended to discriminate the causal relationship of influence of mass media and juvenile delinquent behavior and violence and to provide nine hypotheses derived from reviewing the literature related to mass media and delinquent behavior. The nine hypotheses are as follows : 1. The presence of modeling mass media crime themes and the extent of interest in and exposure of children and adolescent to media violence themes will be positively correlated to their delinquent(aggressive) behavior. 2. A higher positive correlation will be revealed between interest in and exposure to media violence themes and aggressive behavior among adolescent having parental rejection than among adolescent not experiencing parental rejection. 3. A higher positive relationship will be found between interest in and exposure to mass media crime themes and delinquent behavior among youth having need deprivation than among youth not having need frustration. 4. A higher positive relationship will be presented between the presence of imitating mass media crime themes and interest in and exposure to media violence themes and delinquent or aggressive behavior among youth dysplaying their maladaptive character tendency than among those adolescent dysplaying adaptive character tendency. 5. A higher positively correlating relationship will be shown between interest in and exposure to mass media crime themes and delinquent behavior among youth with a higher scores of depressive trend than among those youth having few or no depression. 6. A higher positive relationship will be found between interest in and exposure to media violence themes and aggressive behavior among adolescent complaining of a high degree of psychosomatic complaints than among those youth having few or no psychosomatic complaints. 7. A higher positive correlation will be appeared between interest in and exposure to mass media crime themes and delinquent behavior among youth displaying aggressive impulsiveness than among those youth having few or no aggressive impulsiveness. 8. A higher positive relationship will be found between interest in and exposure to media violence themes and aggressive behavior among youth having antisocial character or neurotic character with weak ego functioning than among those adolescent not having antisocial character or neurotic character with weak ego functioning. 9. A higher positive correlation will be existed between interest in and exposure to mass media crime themes and delinquent behavior among adolescent displaying the lack of sociality than among those youth not having the lack of sociality. The above nine hypotheses will be tested by statistical methods including Chi-square test, simple correlation, principal component analysis, principal component regression analysis and LISREL path analysis.

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공연예술 서비스 실패에 따른 고객감정반응이 소비자 불평행동에 미치는 영향 (The Influence of Customer Emotional Response by Failure of Performing Arts Service on Consumer Complaint Behavior)

  • 권혁인;이지은;백보현
    • 한국콘텐츠학회논문지
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    • 제21권5호
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    • pp.182-199
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    • 2021
  • 본 연구는 공연예술의 서비스의 부정적 측면에 주목하여 연구를 설계하였다. 공연예술에 관심이 증가하면서 공연예술분야에서도 서비스에 대한 다양한 연구가 진행되고 있다. 그러나 현재 공연예술서비스의 긍정적인 측면에 대한 연구는 꾸준히 증가하고 있지만, 부정적인 측면의 연구는 부족하다. 본 연구에서는 기존 연구의 한계점을 보완하고 실증연구를 위해 Stimulus-Organism-Response (S-O-R) 모형을 적용하여 연구를 진행하였다. 자극 변수인 공연예술서비스 실패가 유기체인 부정적 감정을 매개로 불평행동반응에 미치는 영향을 검증하였다. 분석 결과, 공연예술서비스 실패 요인 중 공연작품과 인적 서비스가 부정적 감정에 유의한 영향을 미치는 것으로 나타났다. 또한 부정적 감정을 매개로 공적 불평행동과 사적 불평행동에 미치는 영향을 확인하였다. 마지막으로, 본 연구는 공연예술의 서비스 실패 요인을 변수화하여 소비자를 분석하였다는데 학문적 의의가 있을 것이다.

실봇(Silbot)을 병용한 인지강화 프로그램이 노인의 인지기능, 우울 및 치매예방행위에 미치는 효과: 예비연구 (Effects of a Cognitive Enhancement Program combined Silbot on Cognitive Function, Depression, and Dementia Prevention Behavior in Elderly:A Pilot Study)

  • 정혜진;한은경
    • 한국응용과학기술학회지
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    • 제40권3호
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    • pp.402-411
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    • 2023
  • 본 연구는 실봇을 병용한 인지강화 프로그램이 주관적 기억력 저하를 호소하는 노인의 인지기능, 우울 및 치매예방행위에 미치는 효과를 알아보고자 하였다. 대상자는 경기도 성남시에 거주하는 노인 17명을 대상으로 복지관에서 수행되었다. 실봇과 인지강화를 병용한 총 20회기 프로그램을 개발하여 적용하였으며 중재 전과 후에 한국 몬트리올 인지평가(K-MoCA), 우울(GDS), 치매예방행위(DPB)를 평가하였다. 연구결과, 실봇을 병용한 인지강화 프로그램은 노인의 인지기능(t=-4.49, p<.001), 우울(t=2.58, p=.023)에서 통계적으로 유의한 차이가 있었다. 따라서 실봇을 병용한 인지강화 프로그램이 노인의 인지기능 향상 및 우울 완화에 유용한 프로그램이 될 것으로 기대된다.

인자 특성 변화를 통한 대형버스의 루프 진동 저감 (Vibration Reduction of a Large-sized Bus Roof through Change of the Factors Characteristics)

  • 국종영;박종찬;임정환
    • 한국자동차공학회논문집
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    • 제18권6호
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    • pp.138-144
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    • 2010
  • If the vibration is occurred in a large-sized bus roof, it makes people annoying and complaining the quality of a large-sized bus. So in design stage, it must be considered. To assess vibration at the roof which is equipped with air conditioner in design stage, finite element model is constructed. Computer simulation analysis and experimental method are performed. The dynamic characteristics of the large-sized bus are found by using eigenvalue method. It is related with dynamic behavior. The running conditions of a large-sized bus are velocity and road condition which followed experimental conditions. And the frequency response of a large-sized bus is well correlated with analysis result. Modal participation method is used for finding major modes at each peak. Using this method, we found that front and rear suspension system, engine mounting system and roof structure are the major reasons of the roof vibration. To reduce vibration level of roof in a large-sized bus, spring stiffness of front and rear suspension system, spring stiffness of engine mounting system and roof structure are properly combined. From this study, the vibration characteristics of the roof structure of a large-sized bus can be to a satisfactory level.

인터넷 패션쇼핑몰 서비스 회복 과정의 지각된 상호 작용성과 서비스 공정성이 불평 처리 만족 및 충성도에 미치는 영향 (The Effects of Perceived Interaction Effort and Service Justice on Satisfaction with Complaint Handling and Customer Loyalty in the Internet Fashion Shopping Mall Service Recovery)

  • 주성래;정명선
    • 복식문화연구
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    • 제15권6호
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    • pp.1023-1037
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    • 2007
  • The focus of this study was on service recovery process of domestic internet fashion shopping mall, the purposes of this study were to extract perceived interaction effort and service justice with the recovery factors according to service failure by literature review, and to empirically examine the effect this variables on customer satisfaction with complaint handling and loyalty. The questionnaires was administered to 256 internet shopping mall customer, who has experiences of dissatisfaction and complaining behavior after buying fashion products. The data was analyzed by Cronbach's a, confirmatory factor analysis, correlation analysis, and structural equation modeling using LISREL 8.30 program. The results were as follows. First, perceived interaction partly affected serviced justice consumer. Interaction effort on the part of consumer negatively affected interactional justice, but didn't affected distributive justice and procedural justice. However interaction effort on the part of shopping mall positively affected all justice. Second, distributive, procedural and interactive justice positively affected customer satisfaction with complaint handling and loyalty. Finally, customer satisfaction with complaint handling positively affected customer loyalty. The implications of the research and directions for future researchers were discussed.

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Glandular papilloma of the lung with malignant transformation

  • Sung, Woo Jung
    • Journal of Yeungnam Medical Science
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    • 제34권2호
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    • pp.298-302
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    • 2017
  • Glandular papilloma of the lung is one of three histologic types of solitary endobronchial papillomas. It is known as an uncommon benign neoplasm. No malignant glandular papillomas have been reported. Herein, the first case of granular papilloma with malignant transformation is reported. A 74-year-old man with huge right lung mass extended upper and lower lobe was admitted to the hospital complaining of progressive cough and dyspnea. An open lung biopsy was performed. Microscopically, the tumor showed papillary growth pattern with thick fibrovascular cores. The stroma of the fibrovascular cores shown the infiltration of lymphoplasmacytic cells and proliferation of capillaries. The epithelial cells surrounding the papillary fronds were cilliated columnar cells with focal cellar atypia, and frequent mitoses. Suspicious pleural invasion foci were identified. The Ki-67 labeling index was about 24.3% and p53 labeling index was about 31.7%. Glandular papilloma is known as a benign neoplasm, which is lack of atypia and mitosis. In present case, there were several indications of malignant transformation, such as cellular atypia, frequent mitosis, architectural distortion, and pleural invasion. Pathologists must be aware that glandular papilloma can have a changes of malignant transformation. Further studies about disease behavior and molecular characteristics are needed.

하악골에 발생된 법랑모치아종 (AMELOBLASTIC ODONTOMA OCCURRED IN THE MANDIBLE)

  • 하쌍용;송남규;고광준
    • 치과방사선
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    • 제26권2호
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    • pp.181-189
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    • 1996
  • Ameloblastic odontoma is a mixed odontogenic tumor, which is characterized as being extremely rare, displaying aggressive clinical behavior, resembling a mixed radiopaque and radiolucent radiographic appearance and containing both ameloblastoma and a composite odontoma. Seven-year-old boy complaining of delayed eruption of the left lower permanent 1st molar came to the department of Oral & Maxillofacial Radiology at Chonbuk National University Hospital. The list of our radiographic differential diagnosis included the dental follicle, compound odontoma, complex odontoma and cystic odontoma. The microscopic analysis showed the lesion with the characteristics of an ameloblastic odontoma. The obtained results were as follows; 1. The area was asymptomatic, but the delayed eruption of the left lower permanent 1st molar was observed. Radiographically, well-defined widened pericoronal radiolucency containing several tooth-like radiopacities involving the impacted left lower permanent 1st molar and well-defined round radiolucency containing irregular radiopaque mass were observed. 3. Histopathologically, several tooth-like structures, odontoma components with the area of typical enamel, dentin and pulp, and ameloblastic components with typical follicular ameloblastoma were observed.

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홧병 연구에 관한 고찰 (Literatures Review in Hwabyung Research)

  • 박영숙;채선옥
    • 지역사회간호학회지
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    • 제12권3호
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    • pp.705-715
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    • 2001
  • This study examined 19 papers published from 1977 to 2000 based on the objective frame evaluation. This purpose of this study was to examine the trend of Hwabyung research and to serve as a guide for the future 'Hwabyung' study. The results of studies were as follow. In the design of research, clinical studies are definitely dominant. As for the fields of research, the concept of Hwabyung was studied more frequently than the others. As for the authorship. psychiatrists prevailed but nursing professionals are on the increase. Research subject in clinical and survey study, patient was definitely dominant and the place of study was almost always a hospital (75%), data collection was higher on interview (58.3%). Hwabyung was considered unique culture bounded syndrome related to Korean culture. Frequent etiologic factor of Hwabyung were a husband's extra-marital affair, conflicts between houses wives and mothers-in-laws, and financial loss and suffering. From the incidence of Hwabyung, a greater number of patients with Hwabyung were middle aged women in the low economic and educational classes, and these were connected with the culture and the family system. The symptoms of Hwabyung included psychological and physical symptom, neurological disorder and disease behavior. Defense mechanisms and coping strategies for Hwabyung were somatization, suppression, orality, withdrawal, isolation, regression, help-seeking, complaining, and wreaking anger. Treatment of Hwabyung were medication, effort by herself, communication with families, consultation with psychologist, acupuncture, negative therapy, moxa, and Qi-kong. Psychiatric therapy, behavior therapy, nursing intervention on multi-interdisciplinary approach and psychiatric nursing approach were recommended for the nursing care of a Hwabyung patient.

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청소년의 소비자 의식과 의복구매행동 (Clothing Purchase Behavior of Adolescents by the Consumer Awareness)

  • 김종희;조현주
    • 한국가정과교육학회지
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    • 제15권2호
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    • pp.67-78
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    • 2003
  • 본 연구는 대구지역에 거주하는 중ㆍ고등학생 639명을 대상으로 청소년의 소비자의식이 의복구매행동에 미치는 영향을 분석하였다. 연구의 결과를 요약해 보면 다음과 같다. (1) 소비자의식 유형은 권리의식, 소비자정보의식 브랜드지향의식, 책임의식의 4개 요인에 따라 실리지향, 상표지향, 소비자의식지향의 3가지 집단으로 분류되었다. 실리지향 집단은 소비자의 권리의식, 소비자정보, 책임의식은 보통 정도이나 브랜드지향의식은 다른 집단에 비하여 낮게 나타났으며 상표지향 집단은 권리, 소비자정보, 책임의식은 낮으나, 가격과 상표에 대해서는 관심이 높게 나타났고, 소비자의식지향 집단은 소비자의 권리의식이 강하고, 소비자정보를 많이 탐색하며, 가격과 상표를 중요시하지 않고, 책임의식도 높게 나타났다. (2) 남학생에 비하여 여학생들이 소비자정보의식과 브랜드지향의식, 책임의식이 높으며, 한달 용돈이 7만원 이상인 집단은 7만원 미만인 집단보다 권리의식은 낮고, 브랜드지향의식은 높게 나타났다. 아버지가 농림ㆍ 생산직에 종사하는 청소년들이 권리의식은 높게, 소비자정보의식은 낮게 나타났으며, 어머니가 전문ㆍ 행정ㆍ사무직에 종사하는 청소년들은 소비자정보의식이 조금 높게 나타났다. 월평균 가구 소득이 500만원 이상인 가정의 자녀는 다른 집단에 비해 브랜드지향의식이 조금 높게 나타났다. (3) 의복을 구입하는 주된 동기는 필요에 의해 구매하는 것으로 나타났으며, 과반수 정도가 계획구매를 하고 있으며, 주로 의류전문쇼핑몰을 이용하고, 의복에 대한 정보는 ´제품´, ´가족 친구의 조언´에서 주로 얻고 있었다. 의복 선택 시 중요한 요인은 디자인 가격, 어울림 순으로 나타났으며, 구매 후 불만으로 가격, 서비스, 바느질상태를 표시하였고, 실제로 불평행동을 하는 청소년은 42%로 친지나 친구에게 불만스러웠던 점에 대해 불평한 경우가 가장 많았다. (4) 의복구매행동현인의 요인분석에서 구매정보원은 ´중립적 정보원´, ´개인적 정보원´, ´상업적 정보원´, 구매선택은 ´조화´, ´유행´, ´관리성´, 불만원인은 ´외관´, ´품질´, ´서비스´의 3개 요인으로 나타났다. (5) 소비자의식형 집단은 개인적, 상업적 정보를 많이 활용하였으나 상표지향형 집단은 정보원을 중요시하지 않았다. 의복 선택요인으로는 소비자의식 집단은 조화와 관리성을 중시하나 상표지향집단과 실리지향집단을 관리성에 관심이 낮았다. 의복구매장소로 실리지향집단은 양품ㆍ보세점과 의류도매상가를, 상표지향 집단은 의류전문쇼핑몰이나 유명상표 대리점을, 소비자의식지향 집단은 의류전문쇼핑몰이나 상설할인매장을 주로 이용하였으며 소비자의식 집단은 사적, 또는 직접 구매 후 불평행동을 많이 취하고 실리지향 집단은 거의 불평행동을 취하지 않는 것으로 나타났다.

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부항으로 인해 발생한 철분결핍성빈혈 2례 (Two Cases of Iron Deficiency Anemia due to Negative Therapy)

  • 최지호;이상현
    • 정신신체의학
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    • 제7권2호
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    • pp.247-251
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    • 1999
  • 연구배경 : 철분결핍성빈혈은 매우 흔하며 그 원인이 다양하므로 근본 원인을 찾으려는 노력을 하여야만 한다. 저자는 소화기관 출혈, 임신, 과다월경 등의 원인 외에 우리 나라의 의료 특성상 빈번하게 이뤄지고 있는 부항에 의해 발생한 증례를 경험하였으므로 부항으로 인해 발생한 철분결핍성빈혈 2예를 보고하고자 한다. 이들의 행위는 설명모델로 이해될 수 있다. 증례 1 : 27세 여자 환자가 호흡곤란을 주소로 내원하였다. 환자는 10년 전부터 있었던 건선을 치료하기 위해 부항요법을 빈번하게 실시하였고 이로 인한 실혈로 철분결핍성빈혈이 발생하였다. 증례 2 : 70세 남자 환자가 식욕부진과 어지러움을 주소로 내원하였다. 환자는 내원 9개월 전에도 같은 증상이 있어 철분결핍성빈혈로 진단을 받고 치료 받았으나 5년 전부터 족부 무좀에 대해 실시한 부항요법을 지난 번 빈혈치료 후에도 반복해 실시한 결과 철분결핍성빈혈이 발생하였다. 결론 : 철분결핍성빈혈의 원인으로 우리나라 의료의 특성상 부항요법도 고려하여야 한다.

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