• 한국프랜차이즈경영연구
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• 제14권3호
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• pp.53-67
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• 2023

Purpose: This study aims to explore the shopping motivations of consumers at South Korean convenience stores and create distinct consumer segments based on these motivations. Additionally, the research seeks to propose tailored marketing strategies for convenience stores by analyzing consumer demographics and satisfaction levels within each segment. Research design, data and methodology: Using factor analysis, we identify three primary shopping motivation factors: "social/leisure," "functional," and "convenience." Subsequently, we use cluster analysis to group convenience store consumers into three categories: the "convenience-seeking group," the "function/convenience-seeking group," and the "multipurpose-seeking group." To gain a deeper understanding of each consumer segment, we investigate how demographic factors relate to their levels of satisfaction. Results: These findings offer valuable insights for adapting to shifting consumer preferences and the increasingly competitive landscape of South Korean convenience stores, especially in the expanding services offered by online businesses. Conclusions: This research emphasizes the significance of developing marketing strategies tailored to address the distinctive needs and preferences of individual consumer segments. These strategies empower convenience stores to establish a competitive advantage in the market.

• 동아시아경상학회지
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• 제9권1호
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• pp.1-16
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• 2021

Purpose - This study aims to analyze 7-Eleven's specific competitive advantage strategy according to changes in the Japanese convenience store industry by selecting 7-Eleven, a leading company in the Japanese convenience store industry, as a representative case study. Research design, data, and methodology - Due to the current COVID-19 situation, fact-finding such as interviews with key managers through visiting surveys was not possible, so this case study was carried out based on the literature such as official and unofficial data collected from the companies through e-mail and articles that have been published outside. Result - As a result of the analysis, the researcher found that five competing strategy factors, such as dominant strategy, innovative logistics system strategy, information system development strategy, joint product development strategy, and direct communication strategy have closely maintained the mutual relation to form a combined strategy focusing on the franchise development strategy. Conclusion - The competitive advantage of 7-Eleven is thought to have secured its competitive advantage by combining the five competitive strategies complementarily for rapid response to change, cost advantage, and differentiated advantage. The management implications specified in this study can be considered a reference for establishing a competitive strategy for sustainable growth of the convenience store industry in the fierce competition and saturated market environment of Korean convenience stores.

• International Journal of Advanced Culture Technology
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• 제10권1호
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• pp.67-74
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• 2022

In this study, the core competencies of 7-Eleven, Japan's representative convenience store, were derived through a qualitative analysis method using VRIO (value, rarity, Imitability, and organization) framework, a management strategy model based on Resource-Based View (RBV). As a result of VRIO analysis, the value can be based on the scale that 7-Eleven ranks first in the Japanese convenience store industry in terms of the number of stores and market share that it has developed based on capital. The rarity is based on the fact that raw material procurement, the main activity of a company, is establishing the nation's largest distribution channel in the entire process, from producers to logisticians and franchisees. The difficulty for Imitability is based on a dominant strategy and has secured a competitive advantage by opening stores in a specific area, improving awareness, and raising barriers to entry. As the largest company in the convenience store industry, it is confirmed that 7-Eleven is the result of organizational power that has built stores not only in Korea but also in 16 countries around the world.

• 한국융합학회논문지
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• 제8권8호
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• pp.203-213
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• 2017

이 연구는 성장하고 있는 고령화 사회와 4차 산업혁명에 있어서 국내 편의점 플랫폼의 발전 방향을 제시하고자 하였다. 최근 편의점은 편의점 수가 포화에 이르렀다는 평에 따라 새로운 성장 동력을 모색하면서 다양한 생활 플랫폼을 제공하고 있다. 발전 방향 제시를 위해 국내와 해외의 편의점 플랫폼 사례조사와 국내 10대부터 60대 이상까지 총 78명을 대상으로 설문조사를 하였다. 이 조사를 통해서 현재 우리나라 편의점은 사용자들에게 편리한 생활 속 플랫폼을 제공하고 있음을 알 수 있었으나 고령층을 위한 서비스는 다른 나라에 비해 부족함을 알 수 있었다. 편의점은 현재 20대~30대를 타깃으로 한 생활 플랫폼 서비스를 제공하고 있듯이 고령층을 위한 생활플랫폼 서비스를 제공해야 한다. 이로써 편의점이 4차 산업혁명에 있어서 경쟁력 있는 생활 플랫폼 서비스가 될 것이다. 또한, 향후 변화하는 사회 현상에 따른 편의점 생활 플랫폼 서비스의 지속적인 연구가 필요하다.

• International Journal of Advanced Culture Technology
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• 제12권1호
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• pp.202-208
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• 2024

Objective: The purpose of this study is to examine the competitive environment of 7-Eleven using Porter's 5 Force model to analyze the specific competitiveness of 7-Eleven that has maintained continuous growth as a competitive company. Methods: This study is a case study of 7-Eleven. Results: As a result of the analysis, 7-Eleven has reinforced its competitiveness with existing competitors by raising entry barriers by expanding domestic stores and developing overseas convenience store business, focusing on North America, based on economy of scale. In addition, 7-Eleven seeks to differentiate itself from other convenience stores by developing a "private brand" and strengthens its bargaining power with suppliers through the development of new products by gathering information and know-how of experts in product development based on customer needs. The bargaining power with customers has been strengthened by building loyalty and trust in the brand by allowing consumers to purchase the same products at the same price no matter which store they visit. As a threat to potential competitors, 7-Eleven has secured a competition advantage by raising the barrier to entry by concentrating stores in specific areas through a dominant franchise development strategy and increasing awareness of 7-Eleven among consumers. In the case of threats from substitute products, it was confirmed that 7-Eleven has overcome the threat from substitute products by opening 24 hours a day and providing various services such as ATMs and copiers.

• 부동산연구
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• 제28권1호
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• pp.7-21
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• 2018

본 연구의 목적은 철도역사내에서 영업 중인 스토리웨이 편의점 매출에 영향을 미치는 입지요인에 대하여 분석하고자 함이다. 기존 선행연구는 주거 상업지역 또는 도로변에 위치한 편의점 위주로 이루어졌다. 본 연구는 철도교통로 인한 철도역사의 특성을 반영하여 기존 선행연구와의 차별성을 두었다. 연구의 대상 편의점은 전국 198개 역사 내에서 운영 중인 스토리웨이 301개이며 전국과 수도권으로 구분하여 더미변수와 헤도닉 가격 모형 함수를 활용한 다중회귀분석을 시행하였다. 연구결과 첫째, 철도이용인원과 점포 면적은 매출액에 정(+)의 영향을 미치고 있었으나, 다른 브랜드 경쟁 편의점은 부(-)의 영향을 미치고 있었다. 둘째, ktx정차역 등 국철역이나 전철역 등 철도역사 형태는 매출액에 별다른 영향을 주지 못하며, 환승여부에 따라 미 환승역이 다른 환승역보다 매출액이 더 감소하는 것으로 나타났다. 셋째, 점포 위치에 있어서도 승강장과 연결통로에 위치한 점포는 맞이방이나 광장에 위치한 점포보다 매출액이 감소하는 것으로 나타났다. 이와 같은 연구 결과는 현재 국내의 편의점은 과다 경쟁으로 인하여 쇠퇴기에 들어간 시점에서 향후 철도역사내 편의점 창업시에는 철도이용인원과 면적, 경쟁점, 환승여부, 그리고 맞이방이나 광장 등 고객이 가시성이 좋은 곳에서 창업을 해야 한다는 시사점을 지닌다.

• 한국유통학회지:유통연구
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• 제2권1호
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• pp.9-34
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• 1997

The marketing environment around the Korean retail stores is becoming increasingly voltage due to the recent changes in the marketplace. These changes are not only offering business opportunities but also posing competitive threats for many retailers these days. The key to survival and growth of these retail stores lies in developing and delivering quality services. This article reports the findings of a field survey which measured customers current perceptions of six different types of stores in terms of various service dimensions. The store types examined in the study were: traditional markets, department stores, shopping centers$.$supermarkets, convenience stores, discount stores, and membership wholesale clubs. The study also makes an attempt to determine service dimensions which have significant impact on customer perceptions across different store types. By analyzing the gap between how stores are perceived and how they should be perceived, the article discusses and suggests strategic directions for each type of retail stores.

• 한국조리학회지
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• 제23권6호
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• pp.36-46
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• 2017

In this study, the influence of the life style on the HMR purchasing behaviors and repurchasing intents and the purchasing behavior on the repurchasing intent were examined in order to provide the basic data for developing competitive HMR product and invigoration of marketing. As results, of the life style factors, the health affected the quality, the taste the convenience and safety, and the economy the convenience, and the convenience the quality, and the safety the safety, significantly. Of the life style factors, health affected the repurchasing intentions negatively, while taste affected the repurchasing intent positively. Of the HMR selection properties, quality, convenience, and safety all affected the repurchasing intent positively. It can be conducted from the study that it is necessary to develop a strategy to enhance the quality and safety of the HMR and enhance the taste and economy of the HMR products for the taste and economy-oriented customers. When developing a new HMR product, the development and formulation of the strategy for quality, convenience, and safety and the overall strategy that covers from production, logistics, sales, and promotion, are supposed to be well established and discussed.

• 지능정보연구
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• 제14권4호
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• pp.117-134
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• 2008

온라인 시장의 매출 성장률은 오프라인 시장을 크게 앞지르고 있으며 그 원인은 상점의 개인화를 통한 쇼핑 시간 절약, 상대적 편이성으로 알려져 있다. 온라인 상점의 개인화는 인터넷, 웹 테크놀로지가 제공하는 고객 쇼핑 행태에 관한 다양하고 상세한 고객의 쇼핑 데이터의 사용으로 가능하다. 과거에는 오프라인 상점에게 이와 같은 데이터가 제공될 수 없었으나, 최근 확산되고 있는 RFID 기술은 오프라인 상점에게 상점의 개인화라는 새로운 기회와 가능성을 제공한다. 본 논문에서는 오프라인 상점이 온라인 상점과의 상대적 경쟁력 향상을 위하여 그들 상점의 개인화에 사용할 수 있는 BRIMPS(BRIck-and-Mortar Personalization System) 시스템을 제안한다.

• 한국실내디자인학회:학술대회논문집
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• 한국실내디자인학회 2005년도 춘계학술발표대회 논문집
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• pp.122-125
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• 2005

The results analyzing the interior space of optician's store for application of VMD are as follows. The optician's stores tend to utilize their space not just for one function, but for multiple purposes. It is becoming bigger in size and is showing that it is spending more space for marketing purposes. In the future, optical store needs to provide convenience for the customers and as a Semi-Medical space, in order to receive trust, it needs to have Test-area, Work-area, improvement in environment, and of course, a comfortable space where the customers can sit back and relax. Taking a look at the features of design, the colors and the use of materials in domestic areas has been somewhat restricted. But international areas has been using diverse colors and materials for bright and comfortable atmosphere. Now, the optician's stores has to produce various atmosphere through different and brilliant colors and materials from other stores to be more efficient and to be highly competitive.