• 제목/요약/키워드: community satisfaction

검색결과 1,714건 처리시간 0.023초

Towards a Dialogic Approach: Crisis Communications and Public Reactions in the World's Most Densely Populated City to Tackle COVID-19

  • Yuncg, Juliana Qi Xuan;Cheong, Angus Weng Hin;Seng, Athena I No;Li, Kim Jing
    • Asian Journal for Public Opinion Research
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    • 제8권3호
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    • pp.265-296
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    • 2020
  • Macao, a special administrative region of China, has been able to maintain the records of zero deaths and keep confirmed cases under 50 since the outbreak of COVID-19 for more than half a year as of July 2020, despite being the world's most densely populated city. The current paper utilizes the dialogic public relations theory to analyze the situation using both literature review on how the various government actions and strategies during the pandemic were corresponding to the theory, and a quantitative random digital dialing (RDD) telephone survey, with a sample of 502 Macao residents aged 18 or above, to study the public reactions towards the government pandemic prevention actions. Survey results show a high level of public satisfaction towards epidemic prevention performance, as well as some forms of collaborative information redissemination behavior in social media platforms. Literature review and analysis from dialogic theory found that spirit of mutual equality, collaboration with local community, immediacy of presence in crisis time, engagements with stakeholders through maximum media channels and networks, supportiveness to public with both useful information and practical social support like subsidy program, as well as commitment to transparent and genuine communication, are all the dialogic communications strategies that describe what the Macao government has done in the crisis of COVID-19. The dialogic strategies that could be learned from the Macao government may be used as a reference for similar urbanized and densely populated cities in other territories.

국내 보행 서비스수준의 평가기준 (Evaluation Criteria of the Walkway Level-of-Service in Korea)

  • 김경환
    • 대한교통학회지
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    • 제17권3호
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    • pp.31-46
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    • 1999
  • 오늘날 자동차 시대를 맞이하여 교통문제가 심각한 사회문제로 제기되고 있고 보행이 도시와 사회의 공동체 의식을 복원시키는 화두로서 대두되며 나아가 도시의 미래공간을 친환경적이고 사람본위로 혁신하는 지렛대임을 의미하고 있는 상황에서, 본 논문은 보행유율을 사용하는 현재의 보행 서비스 수준의 분석기준을 안전성, 편리성, 쾌적성, 환경, 보호성, 연결성 등의 개념으로 접근하여 새로운 보행 서비스수준의 기준을 제시하고 향후 보도계획의 기초적 자료를 제공하고자 한다. 현재의 보행 서비스수준의 타당성 분석을 위해 진주시 일대와 부산시 일대의 시가지보도 중 미국의 도로요량 편람(USHCM)의 보행유율을 기준으로 서비스 수준이 A, C, E인 지점을 선정하여 보행자들이 실제로 느끼는 서비스 수준과 USHCM의 서비스 수준을 비교하기 위한 현장 면접조사를 실시하였다. 또한 서비스수준이 A와 B인 지점에서 보도공간의 서비스 실태 및 만족도를 분석하기 위해 현장 면접조사도 병행하였다. 그리고 보다 합리적인 보도의 보행 서비스수준의 기준을 정립하기 위해서 보행자를 대상으로 보행 서비스에 관한 의식조사를 실시하여 새로운 보행 서비스 평가의 기준을 선정하였다. 이 선정된 기준들에 따라 단계별 서비스 수준을 분석하고 A∼F등급의 보행자 서비스 수준의 기준을 제시하였다.

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전북지역 양호교사의 AIDS 관련 지식과 태도 조사연구 (AIDS Related Knowledge and Attitudes Among School Nurses in Chonbuk Province)

  • 정영숙;문영희
    • 보건교육건강증진학회지
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    • 제11권2호
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    • pp.33-47
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    • 1994
  • AIDS preventional efforts need to be guided by well trained health care personnel especially by school nurses for the adolescents. This study was designed to get basic data about AIDS educational program development for school nurses. The objectives of this study were to 1) identify AIDS knowledg of school nurses 2) identify AIDS attitudes of school nurses and 3) identify association between AIDS knowledge and sociodemographic characteristics. Data were collected from 173 subjects in Chonbuk province. Self-reporting questionnaire were administered during the period from 1st of June to 30th of June, 1994. AIDS related knowledge was measured by using 44 questions on cause(3 items), testing(3 items), mode of transmission(15 items), clinical manifestations(5 items), treatment(3 items), prevention(5 items), complication(4 items), infection control(3 items) and Using resources(3 items). AIDS related attitudes were measured by five point Likert scales using 13 questions on perceived threats from AIDS crisis (4 items), perceived severity to AIDS(2 items), perceived needs about psychosocial care for HIV infected patients(3 items) and perceived educational needs of AIDS(4 items). The collected data were analyzed by SPSS/PC/sup +/, using percentages, Mean and S.D. descriptive purpose and t-test or F for comparing the variables. The major findings were as follows: 1. Respondents ranged in knowledge of AIDS between 0 and 44 with the 33.79 mean score. Percentage of correctly answered respondents to each categories - mode of transmission : 87.0% - clinical manifestation : 85.0% - cause : 82.5% - prevention : 81.5% - treatment : 76.1% - infection control : 72.8% - testing of HIV infection 71.8% - using community resourses : 50.9% - complication : 45.8% 2. The respondents' attitudes of AIDS The majority(70%) showed higher perceived threat The majority(91.3%) showed higher perceived severity to AIDS crisis As a whole, perceived needs about psychosocial care for HIV infected patients negative The majority (over 96.5%) showed highly perceived educational needs of AIDS. 3. The relationship between AIDS knowledge and each of those general character. AIDS knowledge shows significant difference with age(F=3.50, p<.016), years of professional experience(F=4.14, p<.007) and received lecture about AIDS(F=4.54, p<.000). There was no significant difference between AIDS knowledge and job satisfaction.

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서울시 자치구 대표도서관 성인대상 프로그램 활성화를 위한 개선방안 연구 (A Study to Activate Programs for Adults in Representative Libraries in the Seoul District)

  • 신선주;강순애
    • 한국비블리아학회지
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    • 제27권1호
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    • pp.157-185
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    • 2016
  • 도서관은 자료의 제공, 수집, 정리, 보존이라는 전통적인 역할 뿐 아니라 사회적 변화의 흐름과 이용자의 요구사항을 반영한 다양한 프로그램을 운영하고 그 역할을 확장시키는 추세이다. 본 연구는 서울시 자치구 대표도서관들의 최근 5년간 성인대상 프로그램 운영현황을 파악하고, 성인대상 프로그램 담당자와 참여자를 대상으로 만족도 설문조사를 실시하였다. 이를 통해 프로그램 운영에 대한 개선사항과 이용자 요구사항을 종합적으로 분석함으로써 실제 현장에서 필요한 성인대상 프로그램의 활성화 방안을 제안하는 데 그 목적이 있다. 개선방안으로 지역 내 타 기관과의 프로그램 차별화, 새로운 프로그램 기획과 운영에 대한 운영역량교육 강화, 개별 도서관들의 차별화된 프로그램 정책, 이용자 요구사항에 대한 보다 전문적인 분석, 선호하는 프로그램에 대한 확대와 다양한 운영방식의 변화 등이 있다.

농촌지도사의 직무영역과 개별역량의 관계분석 (Analysis of Relationship between Functional Areas and Individual Competencies of Extension Workers)

  • 김효미;김지현;김사균;김윤두
    • 농촌지도와개발
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    • 제20권2호
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    • pp.383-405
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    • 2013
  • 본 연구의 목적은 농촌지도사의 직무별로 관련성 있는 역량을 도출하고자 하였으며 이를 위해 농촌지도사의 직무와 개별역량 간의 대응분석을 실시하였다. 분석결과 농촌지도사의 지도기획 직무는 '문제해결' 및 '아이디어 창출' 역량과 관련성이 높게 나타났으며, 생활개선 교육 직무는 '지도사업평가', '고객지향성' 및 '이해력' 역량과 관련성이 높게 나타났고, 작물기술보급 직무는 '현장지도' 및 '책임성' 역량과 관련성이 높은 것으로 분석되었다. 본 연구에서는 이러한 분석결과를 바탕으로 향후 농촌지도사들의 역량강화를 통한 직무의 효과성을 제고하기 위하여 직무별로 관련성이 높게 나타난 역량들에 대한 중점적인 교육이 실시될 필요성을 제시하였다. 또한 신규지도사의 최초 직무 배치시 개별역량의 측정 결과를 바탕으로 적정한 직무에 배치할 수 있는 기초자료로 활용하고자 하였다.

정신재활서비스가 정신장애인 자립생활 역량에 미치는 영향 (An Influence of Psychosocial Rehabilitation Services to Independent Living Competency of People with Mental Illness)

  • 전재현
    • 한국융합학회논문지
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    • 제11권1호
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    • pp.293-299
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    • 2020
  • 본 연구의 목적은 정신재활서비스가 정신장애인의 자립생활 역량에 어떤 영향을 미치는지 검증하는데 있다. 연구대상은 독립주거 거주기간과 정신재활시설 이용기간이 3개월 이상인 정신장애인들이며, 전국 총 42개 기관의 이용자 231명에게 설문조사를 실시하여 자료를 수집한 뒤 위계적 회귀분석을 수행하였다. 연구결과, 정신장애인들이 이용한 정신재활서비스 이용종류 수가 많고, 정신재활서비스에 대한 도움 만족도가 클수록, 자립생활 교육을 받은 경우 정신장애인의 자립생활 역량이 향상되었다. 이는 지역사회중심의 통합적인 정신재활서비스가 정신장애인 자립생활 역량 강화에 기여하는 효과를 가짐을 의미한다. 연구결과를 바탕으로 정신장애인의 자립생활 역량을 향상하기 위한 통합적인 정신재활서비스의 발전방안을 제안하였다.

한국 계층갈등의 지형과 공감사회: 코로나 시대의 극복방안 (Class Conflict and Empathetic Society in Korea: Crisis Management in the COVID-19 Era)

  • 서문기
    • 한국경제지리학회지
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    • 제23권3호
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    • pp.197-208
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    • 2020
  • 본 연구에서는 한국사회의 계층갈등의 지형을 규명하고 불평등의 전개양상에 대한 체계적인 분석을 통해 공감사회에 관한 틀을 마련함으로써 코로나 시대의 극복방안을 제시하고자 한다. 분석결과, 계층에 대한 객관적 차원뿐만 아니라 주관적 차원인 삶에 대한 만족도와 계층의식은 비례하며, 계층적 지위일치의 구성은 양극화를 보여준다. 왜곡된 분배구조와 사회가치에 의해 소득 및 자산격차가 심화되고 있으며 교육격차와 계층의 구조화로 사회이동의 가능성을 굴절시키고 있는 것이다. 이러한 문제는 기회균등이나 제도적 공정성만으로는 치유하기 어려우며, 문화적 가치체계에 대한 냉철한 진단과 과감한 개혁이 필요하다. 코로나 위기극복과정을 통해 과거로 회귀하는 것은 옳지 않으며 잘못된 의식과 관행을 바로 잡아 국가와 사회구성원의 정합성을 재정립해야 한다. 나이가 경제와 글로벌 및 디지털 차원의 혁신과정을 통해 국가발전보다 사회발전을 우선시하고 구성원의 삶 자체를 중시하는 뉴 노멀 시대의 대전환이 요구된다. 갈등해결의 지속성은 사회적 토대로서 공동체에 관한 연대의식에 달려 있으며, 사회구성원의 신뢰와 소통에 바탕을 두는 공감사회가 필요하기 때문이다.

관절염 환자 자조관리과정 후 환우모임을 통한 추후관리 효과에 대한 연구 (The Effects of Follow-Up with Peer Group Meetings after Self-Help Program for Arthritis Patients)

  • 이인옥;서문자;이경숙
    • 근관절건강학회지
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    • 제8권1호
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    • pp.109-121
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    • 2001
  • The purpose of this study was to find out the long-term effects of the self-help program through the follow-up with peer group meetings of arthritis patients. In order to fulfil the purposes, the follow-up program with peer group meetings was developed by researchers with consisting of monthly health contract, group discussion, group counseling, recreation, and exercise. This program was carried out 2-3 hours once in a month for 5 months (1999-2000) and evaluated in a nonequivalent control group pretest-posttest quasi-experimental design. The subjects were 34 patients of experimental group and 24 of control group. The measurement tools of this study are pain rating scale(Lee & Song), KHAQ(Bae), rating scale of fatigue, and goniometer. The results of this study revealed no significant differences on number of pain site, fatigue, physical functioning, flexibility of the shoulder joints, and level of the extension of the knee joints between experimental group and control group. Whileas pain reaction of the control group was significantly high. However, the peers expressed very much their satisfaction and appreciations with the follow-up program with Peer group meetings. Actually, they wanted to have this peer group meeting continuously. This results suggested that the follow-up program with peer group meeting could be recommended as good nursing intervention to help the arthritis patients after having the Self Help Program in the community setting.

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노인들의 사회경제적 수준과 건강수준, 건강행태와의 관계 (The Relations of Socioeconomic Status to Health Status, Health Behaviors in the Elderly)

  • 이석구;전소연
    • Journal of Preventive Medicine and Public Health
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    • 제38권2호
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    • pp.154-162
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    • 2005
  • Objectives: To analyze the relationships of socioeconomic status(SES) to health status and health behaviors in the elderly. Methods: Data were obtained from self-administered questionnaire of 4,587 persons, older than 65 years, living in a community. We measured the sociodemographic characteristics, socioeconomic status, health status (subjective health status, acute disease, admission experience, dental state, chronic disease etc.), activities of daily living (ADL), instrumental activities of daily living (IADL), and mini-mental state examination-Korean (MMSEK). Binary and multinominal logistic regression analyses were employed to analyze factors affecting on the socioeconomic status of the elderly. Results: With regard to the SES and health status, those with a low SES had poorer subjective health states and lower satisfaction about their physical health. Also, acute disease experiences, admission rates and tooth deciduation rates were higher in those of low SES. In the view of physical and cognitive functions, the ADL, IADL and MMSE-K scores were also lower in those of low SES. However, with regard to health behaviors, lower smoking and alcohol drinking rates were found in the low SES group, and a similar trend was shown with regular physical exercise, eating breakfast, and regular physical health check-up. From these findings, we surmise that those with low SES have a poorer health condition and less money to spend on health, therefore, they can not smoke or drink alcohol, exercise and or have a physical health check-up. Conclusion: This study suggests that socioeconomic status plays an important role in health behaviors and status of the elderly. Low socioeconomic status bring about unhealthy behavior and poor health status in the elderly. Therefore, more specific target oriented(esp. low SES persons) health promotion activities for the elderly are very important to improve not only their health status, but their health inequity also.

Rediscovering A Path to Aging in Place: Development of Housing Cooperatives for Rural Elderly

  • Lee, Hyun-Jeong
    • Architectural research
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    • 제13권3호
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    • pp.31-40
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    • 2011
  • Profit-keeping behaviors naturally occur in the market to satisfy consumers, and the logic behind it lies in the economies of scale. On the flip side, some commodities transacted in the market are not available or can not be easily acquired unless the demand is high enough. Under this proposition, some consumers rise and find their own solution to meet the services at a reasonable cost or at an adequate level. The commonly adopted way is to establish a cooperative, and it stirs purchasing power by pooling resources and further bargains price and service quality. As a consumer cooperative, housing cooperatives notably found in rural towns enable the elderly to continue independent living. This study is to take a closer look at residential life of the rural elderly in housing cooperatives. Utilizing in-depth focus group interviews with 40 residents in four housing cooperatives, this qualitative research draws main factors affecting the decision to move in, residential assessment, and strengths and weakness of living in a housing cooperative. The primary factor influencing the moving decision is to continue to independent living in a familiar community, and the bottom line is planning ahead. Frailty and bereavement are found to be the leading occasions for them to move. The participants are satisfied with the independent living arrangement, and particularly, cited such features as safety and security, elderly-friendly design, common spaces, freedom, social activities and efficient living. Also, it is stated that some cooperative natures such as control over the property and giving a voice on management render positive impacts on the satisfaction with communal living. In spite of all the benefits and strengths, participants face with a public notion that an independent living arrangement like a housing cooperative has never done before in rural towns, so that most people recognize it as part of dependent living arrangements like nursing home.