The effects of fashion product salesperson's emotional dissonance and emotional intelligence on prosocial behaviors - Focused on the salesperson at the department store - (패션제품 판매원의 감정부조화와 감정지능이 친사회적 행동에 미치는 영향 - 백화점 판매원을 중심으로 -)
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- The Research Journal of the Costume Culture
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- v.22 no.5
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- pp.794-808
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- 2014