• The Journal of Asian Finance, Economics and Business
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• v.7 no.8
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• pp.333-344
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• 2020

This research has four specific objectives: (1) identifying factors that affect customer satisfaction with less than container load (LCL) cargo services of logistics companies in HoChiMinh City (HCMC), (2) measuring the level of impact of the factors, (3) testing the difference in satisfaction among groups of customers with different characteristics in terms of type of business and time of using LCL cargo services, and (4) proposing some management implications to improve the quality of LCL cargo services. Researchers interviewed 210 customers who enjoyed the LCL cargo service in HCMC for at least the last six months, using the convenient sampling method. SPSS 20 was used to analyze the reliability of the scale through the Cronbach's alpha coefficient, then exploratory factor analysis and multiple linear regression analysis were used. The results identified the six factors that influence positively customer satisfaction of LCL cargo services of logistics companies in HCMC, by decreasing importance: service process, image, resource, price, management, and outcomes. The results show that there is no difference in customer satisfaction with LCL cargo services by types of business as well as time of using services. The research suggests some implications for the management of logistics companies in HCMC to enhance customer satisfaction.

• Journal of the Korean Institute of Rural Architecture
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• v.25 no.1
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• pp.9-16
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• 2023

This study is on the formation and the development process of urban space by referring to the literature in Yeosu where is the important location in logistics & transportation and maritime since the Japanese colonial period. There are many factors and results of the development process in Yeosu by the opening port, railroads, loads and industries. The purpose of this study is to understand the characteristics of the formation process of urban space and the characteristics of physical space in Yeosu. The results are as follow; The urban formation and development process in Yeosu where was a small fishing village in the 1910s is largely divided into four processes. Formation: the population increased due to constructions such as of a railroad, a port, and roads and there were many reclamations around the center of the old city center in the Japanese colonial period. Stagnation: There was no urban development due to stagnation, war, and the Yeo-sun Incident. Expand: the industrialization of the Yeocheon Industrial Complex and Gwangyang Steel and other areas around Yeosu led to a surge in Yeosu's population. To cope with this, the city was expanded through three land readjustment projects and the development of large-scale residential complexes. Decline and Remodeling: Yeosu's urban space declined due to the decline of fisheries and the decrease in marine and railway logistics. And the expansion and improvement of the transportation network for hosting the Yeosu World Expo increased the accessibility of the old city center, transforming it into a tourist city using cultural heritage and nature.

• Journal of Navigation and Port Research
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• v.38 no.2
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• pp.171-176
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• 2014

Companies are facing challenges to have high competitiveness because of continuous oil price rising and CO2 emissions regulations. Thus, companies are trying hard to construct effective logistics and operation system to achieve high customer service quality and saving cost. Also the ec-friendly idustrial complex is needed. Busan is in process to construct GILC(Global Industry Logistics City) in west Busan province to achieve high competitiveness and support lack of industrial complex. To construct this kind of logistics industrial complex, it needs logistics system through proper policy and freight transportation co-operation. Especially, efficient management through logistics hierarchy construction in industrial complex is very important for low cost and eco-friendly point of view. Therefore, this paper aims to analyze logistics system and suggest operation model to present logistics complex construction base data.

• International Journal of Internet, Broadcasting and Communication
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• v.14 no.1
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• pp.85-94
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• 2022

Recently, consumers who prefer contactless consumption are increasing due to pandemic trends such as Corona 19. This is the driving force for developing the last mile-based logistics ecosystem centered on the online e-commerce market. Lastmile led to the continued development of the logistics industry, but increased the amount of cargo in urban area, and caused social problems such as overcrowding of logistics. The courier service in the logistics base area utilizes the process of visiting the delivery site directly because the courier must precede the loading work of the cargo in the truck for the delivery of the ordered product. Currently, it's carried out as automated logistics equipment such as conveyor belt in unloading or classification stage, but the automation system isn't applied, so the work efficiency is decreasing and the intensity of the courier worker's labor is increased. In particular, small-scale courier workers belonging to the sub-terminal unload at night at underdeveloped facilities outside the city center. Therefore, the productivity of the work is lowered and the risk of safety accidents is exposed, so robot-based loading technology is needed. In this paper, we have derived the top-level concept and requirements of robot-based loading system to increase the flexibility of logistics processing and to ensure the safety of courier drivers. We defined algorithms and motion concepts to increase the cargo loading efficiency of logistics sub-terminals through the requirements of end effector technology, which is important among concepts. Finally, the control technique was proposed to determine and position the load for design input development of the automatic conveyor system.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2010.04a
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• pp.69-70
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• 2010

In recent years, logistics industries consist of a linked of business and collaboration. Therefore, We have to understand own business process and a linked of business process. So, We Prepare to Education System for the number of professionals but, Recently Education Systems only focused old-fashioned and classification.

• The Journal of Asian Finance, Economics and Business
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• v.7 no.12
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• pp.345-353
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• 2020

As the Industrial Revolution 4.0 is spreading its wings all over the world and, therefore, also in Vietnam, the logistics industry in Vietnam is facing a severe shortage of human resources in both quantitative and qualitative terms. The role of human resources management (HRM) becomes extremely important. Recruitment is considered the first major function of HRM practices and is the cornerstone of successful in business. In order to improve the recruitment strategy, recruiters need to better understand job pursuit intentions (JPI) of job seekers. Therefore, this study investigates how four dimensions of corporate social responsibility (CSR) affect JPI among employees working in the logistics sector in Vietnam. The secondary data are from previous studies and published newspaper articles. Meanwhile, the primary data are collected from consultation with 10 experts and through five in-depth structured interviews with 30 randomly-selected employees as well as 288 survey questionnaires returned from employees in the logistics companies in Vietnam. The findings show that economic citizenship, legal citizenship and ethical citizenship are positively related to JPI of job seekers, where economic citizenship appears to be the most influential factor. The limitations of the study and an agenda for further research are put forward.

• Electronics and Telecommunications Trends
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• v.35 no.6
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• pp.107-118
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• 2020

The smart city agenda aims to solve various problems arising in cities and promote the welfare and happiness of citizens by utilizing the new technologies of the 4th Industrial Revolution. Smart city policies have been promoted at the national level, but until now, policy implementations have not been effective enough to fundamentally affect citizens. To realize a more realistic and practical smart city, it is necessary to examine the problems occurring in the city in depth and set the direction and tasks of the smart city accordingly. Therefore, this study specifies the issues and problems faced in 12 sectors, including manufacturing, logistics, medical care, and safety. Next, by referring to the existing literature, a future smart city integration model is proposed that can respond to these problems. That is, future smart cities should create detailed services with enhanced efficiency, sustainability, strong risk management, safety, and satisfaction as the main goals. This study is meaningful in that it suggests a vision and tasks of smart cities that can solve problems in various sectors in a form that can be felt by the citizens.

• Journal of Distribution Science
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• v.12 no.2
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• pp.95-103
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• 2014

Purpose - Korea has a better geographical location than other nations in the Northeast Asian region. This means that Korea has an opportunity to become the center of international physical distribution in Northeast Asia. Korea should take advantage of this opportunity by exploring appropriate strategies to achieve this goal, assuming government willingness, with a view to capitalizing on the geographical advantage of the Korean peninsula and constructing a comprehensive physical distribution network system. If we prepare for this scenario, Korea could become the center of international physical distribution in Northeast Asia. Research design, data, and methodology - This study has the purpose of determining how shipping companies form partnerships with third-party logistics providers, and the relevant implications. The survey methods used were personal interview and a questionnaire distributed through e-mail, fax, mail, and telephone. A total of 600 questionnaires were distributed, out of which 285 were returned. Of the collected questionnaires, 10 were excluded because of insufficient content, leaving 275 to be used in the study as available valid samples. The data that was collected from these samples was analyzed using the data coating process and by employing a statistical package program. Results - Flexible policies, administration, and systems will be needed to create better business practices. In this dissertation, first and foremost, the results reveal that in order to become the center of Northeast Asian logistics, Korea must transition into a new paradigm based on the current economic and social systems that have stemmed from bureaucracy, inflexibility, chauvinism, and egalitarianism. Flexible policies, administration, and systems will be required to create better business practices. Domestic logistics corporations need to occupy a strategic logistics hub, create a logistics network, and activate value-added logistics business strategies by ensuring significant manpower and by building a logistics information system to strengthen their competitive edge, creating an improved system. Conclusions - In this dissertation, first and foremost, we point out that in order to become a center of North East Logistics, Korea should change to a new paradigm from the old one based on current economic and social systems that have stemmed from bureaucracy, inflexibility, chauvinism, and egalitarianism. More reasonable business laws, systems, and policies based on market-driven flexibility and transparency should be created. Moreover, social norms and rules should be reasonably established, to accomplish political and social security. Korea has to cultivate a culture of tolerance for foreign companies. This involves a change of paradigm for the development of the capital city and satellite cities. It will take a powerful task force or organization to plan and execute the vision that aims to meet these needs, accomplish the necessary goals, use the appropriate system effectively, and make Korea a key country in the field of Northeast Asian logistics.

• Journal of Korean Society of Transportation
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• v.29 no.1
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• pp.7-15
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• 2011

Recently, airport competitiveness measure is not only passenger and cargo throughput but also value-added activities of their hinterland and airport city. That is, airport competitiveness comes from airport versus airport to airport with their own-supplied city and hinterland connected with airport to provide diversified functions. This study surveyed and analyzed how to form a cluster focused on Incheon International Airport and what are important factors to form of cluster in achieving competences. These clusters need government's political support. In this case, there was a shortage of specialized human resources in competent local suppliers, and limited informations sharing.

• Journal of architectural history
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• v.28 no.6
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• pp.55-65
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• 2019

Ganggyeong, a city which is located at riverside of Geum River, played a role to connect the inland cities and the coastal cities through the Geum river waterway. In Chosun dynasty, Ganggyeong was one of the three major markets in Korea, and at the same time, it was one of the two river docks in Korea. However, after the railway was installed in Korea, railroad was more important than waterway in transporting logistics and in 1911 Honam railroad and Ganggyeong railway station was installed. Thus it was necessary to reorganize urban structure of Ganggyeong city from the traditional river-dock city to modern railroad city. In addition, urban infrastructure to prevent flood damage was needed because Ganggyeong suffered from floods and water shortages every year. Therefore, between 1910s and 1930s large-scale social infrastructures including road, water and sewage system, river bank, floodgate was constructed not only to revitalize the declining city but also to prevent flood damage and water shortages that hinder urban development. The installation of urban infrastructure has enabled the urban expansion and development of Ganggyeong city, and it is still served as a basic urban structure.