• 제목/요약/키워드: call-by-call selection

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전화조사를 위한 시간균형할당표본추출 (Time-Balanced Quota Sampling for Telephone Survey)

  • 허명회;황진모
    • 한국조사연구학회지:조사연구
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    • 제7권2호
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    • pp.39-52
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    • 2006
  • 우리나라 대다수 조사전문기관은 지역 성 나이대 할당표본추출에 의한 전화조사를 하고 있다. 그러나 평일에는 인구사회적 속성에 따른 개인별 재택률의 차이가 심하므로 체계적 응답자선택편향(respondent selection bias)이 우려된다. 문제 해결을 위해 조사시간대를 할당변수로 추가한 '시간균형할당표본추출'(time-balanced quota sampling) 방법과 저녁시간대 할당을 부분적으로 완화한 '시간균형준할당표본추출'(time-balanced quasi-quota sampling) 방법을 제안한다. 그리고 우리나라 통계청에서 2004년에 수집한 생활시간조사 원자료를 가상적 모집단으로 설정하여 새로운 할당추출법과 기존할당추출법에 의해 얻는 몬테칼로 표본들을 비교할 것이다.

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만성질환자 대상 맞춤형 투약상담 중재 프로그램 시범사업에 대한 평가 (Participants' Evaluation on the Payer-driven Medication Counseling Intervention for Individuals with Chronic Disease)

  • 손현순;장선미;이주연;한은아
    • 한국임상약학회지
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    • 제26권3호
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    • pp.245-253
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    • 2016
  • Objective: This study was conducted to evaluate payer-driven medication adherence intervention program from the patient's and counselor's perspectives. Methods: Target patients for intervention were selected by retrospective adherence measures based on national health insurance claims data for hypertension, diabetes and hyperlipidemia. As a serial intervention for higher risk groups of medication non-adherence, initial direct mailing, the first direct telephone call and the second direct call or a home visit were followed. Interview approach to qualitative inquiry was used to evaluate intervention results. Results: Participants including 4 patients received telephone calls, and 4 National Health Insurance Service staff and 4 pharmacists participated as counselors were interviewed regarding their impression of the intervention program. Three major themes arose: overall perception; necessities; and suggestions for success, of the intervention. Despite short period of intervention, educational intervention by telephone counseling involving pharmacists shows potential to improve self-management of chronic disease, and pharmacist-involvement. But more sophisticated selection of target patients requiring the intervention and complementation of electronic database system would be necessary. In addition, personal disposition of counselor was revealed to be an important factor for achieving successful outcome of intervention. Conclusion: The findings suggest that the individualized counseling intervention would be an efficient option for improved medication adherence. Further researches should include longer periods of interventions, a quantitative analysis using adherence measures based on claims data and consideration of clinical benefits associated with the intervention.

고객의 CTI와 방송연계를 위한 UX기반 자동제어시스템의 구현 -콜센터 데이터를 중심으로- (Implementation of UX-based Automatic Control System for CTI and Broadcasting Linkage of Customer -Focusing on call center data-)

  • 이재용;신승중
    • 한국인터넷방송통신학회논문지
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    • 제20권2호
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    • pp.61-66
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    • 2020
  • 본 연구의 목적은 홈쇼핑 이용자가 매년 증가하고 있고 이들 고객들의 불편한 사항들도 이에 비례하여 증가하고 있는 바 고객 대기현황 데이터를 토대로 UX기반의 방송화면을 구현하여 고객불만을 낮추고 콜센터의 경영효율성을 향상하는 시스템을 구현하기 위함이다. 주목한 고객불만은 홈쇼핑상품 주문시 통화중인 경우가 많고 이에 대한 사전 안내가 부족하다는 것이다. 이에 본 제안 시스템은 고객의 주문현황을 불편함을 느끼는 정도의 고객 대기상황(20초이상, 30초이상 등)에 대해 UX상의 기준을 설정하고 자동으로 안내할 수 있는 시스템을 제안하고자 한다. 즉 고객이 콜센터로 전화해서 상담원과의 통화를 위해 대기하지 않고 주문대기가 많으면 콜센터 데이터를 기반으로 TV화면 상에 모바일 주문이나 자동주문을 할 수 있도록 하는 UX기반의 자막을 자동제어 시스템을 통해 안내할 수 있도록 제안하였다. 제안 시스템은 SK스토아 콜센터와 주조정실에 구현하여 그 효율성을 검증하였다.

동종의 중첩 무선 네트워크에서 비협력적 게임을 이용한 호수락 제어기법의 연구 (A Study of Call Admission Control Scheme using Noncooperative Game under Homogeneous Overlay Wireless Networks)

  • 김남선
    • 한국산업정보학회논문지
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    • 제20권4호
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    • pp.1-9
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    • 2015
  • 본 연구에서는 다속성 의사결정(MADM)과 게임 이론을 결합하여 무선 자원의 이용효율을 향상시키는 호 수락제어 방법을 제시한다. 다속성 의사결정 방법으로 그레이 관계분석(GRA), 단순부가가중치법(SAW), TOPSIS들을 이용하였는데, 이 방법들은 서로 다른 서비스 품질(QoS)을 갖는 서비스들이 선호하는 대상 네트워크들의 선호도를 계산할 것이다. 이 선호도 값들을 이용한 효용함수를 바탕으로, 사용자가 요구하는 서비스 중에서 서비스 제공자들에게 적합한 서비스를 선택할 수 있도록 비협력적 게임이 진행된다. 요청되는 모든 서비스가 선택될 때까지 게임은 반복적으로 진행되며, 각 단계에서 내쉬균형을 이루는 서비스가 선택되도록 하였다. 서로 다른 특성을 갖는 4개의 무선 랜(WLAN) 시스템 중에서 임의의 2개의 네트워크가 중첩하여 존재하는 경우들을 각각 분석한 결과, 모든 다속성 의사결정 방법들은 서비스 제공자가 얻는 최대 보수의 차이는 있었으나 게임의 각 단계에서 동일한 서비스 선택하는 결과를 얻을 수 있었다.

표준하체보험(標準下體保險)과 의학적(醫學的) 선택(選擇) (Substandard Life Insurance and Medical Selection)

  • 평미정치
    • 보험의학회지
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    • 제2권1호
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    • pp.3-16
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    • 1985
  • Necessity of life insurance is stronger for people who feel some anxiety of their health. However, in fact, it is not permitted for them to get a contract, because life insurance stands on the mutual benefit system. Life insurance must be impartial to all applicants. However, it is very reasonable that an applicant, who has high medical impairment like heart infarction or cancer, is rejected, to have a contract by underwriting decision. On the other hand, if his medical impairment is not so severe, we might accept his application by giving some restriction. Numericalratingsystem by hunter-rogers gave us one of solutions to this problem. We can keep impartiality by using more restrictive decision, in order that we demand additional payment to the impairment applicant according to his mortality. We call this system as substandard life insurance. In this system we need detail information about impairments of applicants in order to decide the condition of substandard risks. Therefore, medical examiners are required to have high diagnostic technique.

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영역 확장을 이용한 이동 로봇의 경로 설정 (Path Planning Algorithm for Mobile Robot using Region Extension)

  • 곽재혁;임준홍
    • 대한전기학회:학술대회논문집
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    • 대한전기학회 2005년도 심포지엄 논문집 정보 및 제어부문
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    • pp.249-251
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    • 2005
  • In this paper, an algorithm of path planning and obstacle avoidance for mobile robot is proposed. We call the proposed method Random Access Sequence(RAS) method. In the proposed method, a small region is set first and numbers are assigned to its neighbors. By processing assigned numbers all regions are covered and then the path from start to destination is selected by these numbers. The RAS has an advantage of fast planning because of simple operations. This implies that new path selection may be possible within a short time and helps a robot to avoid obstacles in any direction. The algorithm can be applied to unknown environments. When moving obstacles appear, a mobile robot avoids obstacles reactively. then new path is selected by RAS.

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객체 복제 기법에 의한 원격 접근 알고리즘 (The Remote Access Algorithm by Object Replication)

  • 윤동식;이병관
    • 한국정보처리학회논문지
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    • 제7권3호
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    • pp.799-807
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    • 2000
  • In this paper, object replication Client/server under distributed computing system is design and implementation. Today many end-users have a computer communication by using internet in the distributed system of client/server. If many users request services to a specific remote server, the server should have got a overhead for hat service processing, delayed the speed for replay, and bring a bottleneck in communication network. Therefore object replication method was proposed to solve this problems. The growth of internet works and distributed applications has increased the need for large scale replicated systems. However, existing replication protocols do not address scale and autonomy issues adequately. Further, current application protocol require consistency of different levels, and therefore should be the selection function of consistency in them, in order to have particular semantics of each level. In this paper, server overhead and bottleneck happening in remote procedure call be using server object replication. Therefore access transparency can be improved by sharing object duplicately. So it will Keep up with the consistency within the replicated objects.

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Building Smarter City through Big Data - Best Practices in Seoul Metropolitan Gov.

  • Kim, Ki-Byoung
    • 국제학술발표논문집
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    • The 6th International Conference on Construction Engineering and Project Management
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    • pp.19-20
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    • 2015
  • Since 2013, Seoul Metropolitan Government (SMG) has introduced big data initiatively in administration and put into practices in transportation, safety, welfare in order to overcome limited resources and conflicting interests. For establishing a new midnight bus service, SMG prepared optimized midnight bus routes by analyzing big data from mobile phone Call Data Record (CDR) through collaboration with a telecommunication company. Despite of limited budget and resources, newly identified routes can cover over 42% of the citizen with 9 routes and less than 1% of buses compare with day time operation. In addition to solve transportation problem, SMG utilizes big data to resolve location selection problem for choosing new facility locations such as life double cropping centers and senior citizen leisure centers. As results, SMG demonstrates big data as a good tool to make policies and to build smarter city by overcome space-time limitation of resources, mediation of conflicts, and maximizes benefit of the citizen.

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Agreement and Movement

  • Lee, Hong-Bae
    • 한국영어학회지:영어학
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    • 제1권1호
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    • pp.145-162
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    • 2001
  • The operation Move is defined in Chomsky (1999, 2000) as a composite operation consisting of three components: Agree, Identify and Merge, taking Agree as a necessary condition for Move. Therefore, I call this definition of Move as the Agree-based Move. In this paper, I argue that the Agree-based approach to Move cannot be maintained; I claim that the Selection-based approach to Move, in which the EPP-feature is analyzed as an s-selectional property of a head, offers a more natural account of the sentences under consideration. I believe that the three components of Move as defined in (6) happen to co-occur in the derivation of certain sentences, as the composite transformation called Passivization does in the derivation of a passive sentence like “the city was destroyed by the enemy.” On the basis of these observations, I conclude that Agree and Move should be regarded as separate computational operations; the task of Agree is to erase uninterpretable features of both probe and goal, and that of Move is to satisfy the EPP-feature, which should be taken as an s-selectional feature.

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중첩셀 구조 CDMA 셀룰라시스템에서의 핸드오프 최소화를 위한 최적 마이크로/매크로셀 선택전략 (A Handoff-Minimizing Call Connection Strategy in an Overlaid Macro-Micro CDMA Cellular System)

  • 강성민;김재훈;차동완
    • 한국경영과학회:학술대회논문집
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    • 한국경영과학회 1998년도 추계학술대회 논문집
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    • pp.182-185
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    • 1998
  • In the two-tier CDMA cellular system with microcells and overlaying macrocells, slow-moving mobile user are assigned to microcells and those who move fast are assigned to overlaying macrocells in order to minimize the total number of handoffs. With this consideration the problem is how to find the thresholds by which the system distinguishes fast-moving user from those who move slowly based on the estimated speed of users. In this paper, two methods for the mobile speed estimation are proposed and two operations schemes for micro-macro cellular CDMA system are suggested. Based on these, Optimization models to find the optimal thresholds for micro-macrocell selection, which are subject to the constrains of QoS, are developed in view of minimizing the weighted total number of handoffs. And then algorithms to find optimal solutions of the models are devised.

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