• IE interfaces
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• v.25 no.3
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• pp.300-308
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• 2012

For convenient business process modeling we propose a mathematical approach to obtain appropriate process structures. In this paper, we define business process structural constraints, on which basis, using Social Network Analysis (SNA), we analyze the frequency of handover occurrences among performers in social network. We here present, therefrom, a new, mathematical approach to business process modeling that proceeds by identifying the social relations among activities.

• The KIPS Transactions:PartD
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• v.10D no.3
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• pp.471-488
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• 2003

A web-based information system, that is a dominant type of information systems, suffers from the “web crisis” in development and maintenance of the system. To cope with the problem, a technology of reengineering to web-based business process, which is one of web engineering, is strongly needed. In this paper, we propose a BPN(Business Process Net) model and reengineering guides along with an application example, which are used for modeling web-based business processes and migrating to web-based information system. BPN model is a type of not only a Beta-distributed stochastics Petri net, but also an executable Activity diagram. BPN is modeled by using the Use Case analysis method and the Beta-distribution. The later is used for the purpose of modeling the uncertainty of execution time and cost of a business process. BPN model and reengineering heuristics might be used as a formal common model for business process specification languages, and analysis and design method for Web-based Information system, respectively.

• Korean Journal of Construction Engineering and Management
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• v.10 no.6
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• pp.13-27
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• 2009

Construction companies are trying to apply process management to their business to improve efficiency in business circumstance of high competition and globalization. Since 1990s, construction firms adopted process management to improve internal and external business structure based on process. It however has a few improvement functions. In addition, business support systems for business process efficiency improvement were developed, but separation between business process and IT system occurred because it focused on function-based individual construction and data input/output. To solve this problem, this study proposed business process and IT integration model for supporting user to use business information and system based on visualized business process and improving use of previous business support system. Business efficiency is expected to be improved with this model which based on integration required business condition(stakeholder, business data, functions of business supporting system). This study developved process model, architecture, and BPA of whole construction management business. According to BPA, it analyzed business process stakeholder, detail activities, and input-output data. And also it examined 12 main business supporting system of Korean construction firms. Based on analyzed data, this study developed business process supporting integration model based on business process through PDCA and CRUD analysis.

• Asia pacific journal of information systems
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• v.8 no.2
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• pp.69-83
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• 1998

Some simulation tools have been developed to support business process reengineering. These tools can be used to not only analyze an as-is model of the existing process but also assess the potential value and feasibility of to-be models. But most of them are restricted to analyzing and redesign of the workflow only. Little attention is paid to the organization of people and their roles. This paper Presents a new methodology for business process simulation modeling and analysis. The methodology is based on the concepts of roles and customer-supplier chains. So the proposed methodology allows for tracking people and their roles affected by reengineering the business process. It enables one to analyze and evaluate not only workflow, but roles that are part of the flow. This paper developed a simulator to systematically construct simulation models and conduct simulations easily and efficiently. A case study is also presented as an illustrative example.

• Asia pacific journal of information systems
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• v.6 no.2
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• pp.19-52
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• 1996

It has been argued theoretically and empirically that the analysis of business processes requires the decomposition of an integrated system. However, in order to innovate a business process, cognitive integration activities that try to understand the decomposed features of the business process as an integrated system are essential. This research aims at 1) empirically investigating the cognitive process of integrating multiple diagrams while using object-oriented methodologies in process modeling ; 2) identifying a cognitive integration strategy that supports the successful comprehension of business processes with the use of multiple diagrams ; and 3) proposing guidelines for developing supporting tools for effective business process engineering by using object-oriented process modeling.

• Journal of the Korea Society of Computer and Information
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• v.22 no.10
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• pp.159-166
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• 2017

This study is a discussion of business process reengineering for the next generation information system. To be concrete, we analyze and reengineer the current business process in administration of academic, general and research. This reengineering is conformed by 5 steps, as analyzing environmental status that figures out factors of inside or outside (environmental analyzing), analyzing current condition that diagnoses AS-IS process (current situation analysis), establishing information-oriented vision with strategic accomplishing goals accordingly (visioning), deducing detailed improving tasks (defining tasks), and engineering TO-BE process comprehending improving matters (engineering model). This paper shows BPR model for next generation information system.

• Journal of Korean Institute of Industrial Engineers
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• v.41 no.1
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• pp.86-96
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• 2015

A lot of research works in the BPM area focuses on the development of new techniques in process mining. Even though the application of process mining to analyze real life process logs is important, only few case studies are available. Thus, in this paper, we conduct a case study on how to analyze a real life process log which comes from a Korean company in the heavy industry area. We analyze a customer service process that consists of a series of activities to enhance the level of customer satisfaction. In this case study, five research questions are derived based on collected questions from the company. Then we focus on bottleneck analysis, basic performance analysis and pattern analysis that are selected in order to answer the research questions. The analysis shows some abnormal behaviors in the process and possible ways to improve current processes are suggested.

• Journal of Information Technology Services
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• v.6 no.2
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• pp.63-80
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• 2007

In this paper, the function factors contributing to ITA/EA functions in their organizations, are suggested. Also the reasons to the construction of IT governance system and their effects on the their organizations are discussed and the relationships are verified by empirical model. From the survey, the data of the 227 respondents were collected and regression analysis was performed for validating the research model. ITA/EA functions consist of the IT infrastructure systemization, ITA/EA business process support, IT investment efficiency factors. And the factors of IT resource and performance management, IT process management, IT service management are included to IT governance. The main analysis results described significantly are shows as follows. At first, IT resource and performance management factor is effected by the ITA/EA business process support factor and IT investment efficiency factor. In similarly, IT service management factor is also affected by the factors such as ITA/EA business process support, IT investment efficiency, and IT infrastructure systemization. In additional analysis, IT investment efficiency factor in official sectors, ITA/EA business process support factor in private sectors respectively are described as the significant factors on the IT governance.

• Korean Management Science Review
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• v.26 no.1
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• pp.127-136
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• 2009

This paper purposes analyzing how task assignments influence on business process efficiency, and improving business process efficiency in Business Process Management (BPM) environments. For this purpose, task assignment is categorized into dynamic assignment and static assignment. Dynamic assignment binds a user to a task at process run-time, whereas static assignments assigns a task to a user at process build-time. So far, the influence of task assignment methods has not been studied. We, in this paper, analyze the business process efficiency using two different assigning rule, in terms of cycle time as a efficiency measure. The comparison result can provide a guideline for a company who wants to employ commercial BPM systems.

• The Transactions of the Korea Information Processing Society
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• v.5 no.4
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• pp.904-914
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• 1998

BPR(Business Process Reengineering), a radical improvement approach of business process, has been paying attention, and work-flow management and automation has been concentrated on progress velocity of business process and productivity of engineers. In software engineering, software process engineering which focus to process begin to be watched, and for the purpose of software productivity and quality progress and reduction of development term, study on SPR(Software Process Reengineering) is being progressed. In this paper, made workflow analysis and design method for construction of work-flow management system of software process to stand firm process reengineering methodology. In other words, we studied modeling process methods for SPR process, and software process structure and workflow analysis method which construct software process workflow model and specification definition method of workflow software.