• 제목/요약/키워드: business process analysis

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객체지향 비즈니스 프로세스 모델링 : 계약-협동 네트 모형 (Object-Oriented Business Process Modeling : Contract-Collaboration Net Model)

  • 김창욱;전진;김성식
    • 대한산업공학회지
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    • 제27권1호
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    • pp.37-46
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    • 2001
  • Business process(workflow) analysis has been recognized as a core step to building information systems. However, most analysts have recognized that deriving consistent business process artifacts even in a simple business domain is very difficult, since most analysis methods give the designers narrative and/or diagrammatic tools that do not support rigorous analysis rules. This often generates inconsistent analysis results, leading to create useless information systems and resulting in tremendous budget wastes. To overcome this weakness, this paper presents a declarative business process modeling method called contract-collaboration net(cc-net), which is not only somewhat formal but also useful to the practitioners. A case study on bank domain is presented to illustrate our approach.

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Exploring the Practical Value of Business Games: Analysis with Toulmin's Sensemaking Framework

  • Joo Baek Kim;Edward Watson;Soo Il Shin
    • Asia pacific journal of information systems
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    • 제32권4호
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    • pp.803-829
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    • 2022
  • With the advances in technology and the trend towards increased computer-based experiential learning in education settings, business games are being increasingly used by business educators. This article utilizes Toulmin's Sensemaking Framework to investigate the sensemaking process of business professionals to reveal how they consciously reason about the value of business games for learning complex business concepts and principles. Using the analysis of responses from 43 business professionals, our study identifies key areas where business professionals find value in business games and the limitations of using business games. First, business games are found to be an effective tool when teaching practical business skill sets to business professionals. Second, business games enhance the overall learning process in professional business training. Third, despite the advantages, some pitfalls in applying business games to practice are found. We also found sub-themes, claims, and argument patterns of how business professionals evaluate the value of business games through a grounded theory qualitative analysis method. Analysis results show several ground-warrant patterns exist in the arguments on values of business games including general principle - causal reasoning, personal experience - generalization, and personal projection - generalization. With these findings, we believe this paper contributes to the theory and practice of business game design, development, and the game playing and learning process.

비즈니스 프로세스의 정성적 분석 방안 (Qualitative approach for business process analysis)

  • 홍대근;서의호;유기동
    • 한국경영과학회:학술대회논문집
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    • 한국경영과학회 2003년도 추계학술대회 및 정기총회
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    • pp.233-236
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    • 2003
  • Redesign of business processes still attracts a lot of interest. There have been a variety of quantitative approaches to analyze of business process. However, to examine and determine the quality-focused characteristics of the business process, a qualitative approach should be deployed. This paper introduces a qualitative approach process analysis, especially adopted the concept of the emotional engineering which is used in the area of the product design. To analyze the qualitative aspect of the business process, the emotional adjectives for the business process are used. The proposed methodology enables to determine which of business process is better or not in a more intuitive way.

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Two-Dimensional Qualitative Asset Analysis Method based on Business Process-Oriented Asset Evaluation

  • Eom, Jung-Ho;Park, Seon-Ho;Kim, Tae-Kyung;Chung, Tai-Myoung
    • Journal of Information Processing Systems
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    • 제1권1호
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    • pp.79-85
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    • 2005
  • In this paper, we dealt with substantial asset analysis methodology applied to two-dimensional asset classification and qualitative evaluation method according to the business process. Most of the existent risk analysis methodology and tools presented classification by asset type and physical evaluation by a quantitative method. We focused our research on qualitative evaluation with 2-dimensional asset classification. It converts from quantitative asset value with purchase cost, recovery and exchange cost, etc. to qualitative evaluation considering specific factors related to the business process. In the first phase, we classified the IT assets into tangible and intangible assets, including human and information data asset, and evaluated their value. Then, we converted the quantitative asset value to the qualitative asset value using a conversion standard table. In the second phase, we reclassified the assets using 2-dimensional classification factors reflecting the business process, and applied weight to the first evaluation results. This method is to consider the organization characteristics, IT asset structure scheme and business process. Therefore, we can evaluate the concrete and substantial asset value corresponding to the organization business process, even if they are the same asset type.

모바일 사물인터넷을 적용한 도시철도 차량 상태기반 유지보수 프로세스 재 설계안 성과 분석 (Performance Analysis of Urban Railway Rolling Stock Condition-based Maintenance Process Redesign Applying Mobile-IoT)

  • 한현수;서경수;강태욱
    • Journal of Information Technology Applications and Management
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    • 제29권6호
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    • pp.63-80
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    • 2022
  • In this paper, we study structural changes and performance gains in condition-based maintenance process redesign when mobile IoT technology is embedded into urban railway rolling stock. We first develop condition-based maintenance To-Be process model in accordance with the IoT deployment scheme. Secondly, we draw upon theoretical framework of redesign process analysis to develop performance evaluation method suitable to predictive maintenance shift from As-Is ordinary maintenance practice. Subsequently, To-Be process performance evaluations are conducted adopting both the quantitative and qualitative method for time, cost, and dependability dimensions. The results ascertain the considerable benefits captured through detection abnormality prior to actual rolling stock failure occurrence, and details of performance improvements and enhancement of standardization level is revealed. The procedures and results presented in this paper offers useful insights in the fields of IoT economic analysis, condition based maintenance, and business process redesign.

SEG 공정 적용에 따른 Tr 특성 연구 (The study on the Transistor Performance with SEG Process)

  • 이성호;강성관;최재복;유용호;송보영;안주현;노용한
    • 한국전기전자재료학회:학술대회논문집
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    • 한국전기전자재료학회 2007년도 하계학술대회 논문집 Vol.8
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    • pp.167-168
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    • 2007
  • Design Rule이 작아짐에 따라 Transistor performance 향상을 위한 여러 방안중 SEG 공정이 적용되고 있으며 이에 따른 Transistor 특성 연구 결과이다. SEG공정 적용시 SEG Profile에 따라 Transistor의 Short Channel Effect 열화가 발생하였고 그 원인은 Sidewall Facet발생으로 추정되며 이를 개선시 Tr 특성이 개선됨을 확인하였다.

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The study of a full cycle semi-automated business process re-engineering: A comprehensive framework

  • Lee, Sanghwa;Sutrisnowati, Riska A.;Won, Seokrae;Woo, Jong Seong;Bae, Hyerim
    • 한국컴퓨터정보학회논문지
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    • 제23권11호
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    • pp.103-109
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    • 2018
  • This paper presents an idea and framework to automate a full cycle business process management and re-engineering by integrating traditional business process management systems, process mining, data mining, machine learning, and simulation. We build our framework on the cloud-based platform such that various data sources can be incorporated. We design our systems to be extensible so that not only beneficial for practitioners of BPM, but also for researchers. Our framework can be used as a test bed for researchers without the complication of system integration. The automation of redesigning phase and selecting a baseline process model for deployment are the two main contributions of this study. In the redesigning phase, we deal with both the analysis of the existing process model and what-if analysis on how to improve the process at the same time, Additionally, improving a business process can be applied in a case by case basis that needs a lot of trial and error and huge data. In selecting the baseline process model, we need to compare many probable routes of business execution and calculate the most efficient one in respect to production cost and execution time. We also discuss the challenges and limitation of the framework, including the systems adoptability, technical difficulties and human factors.

Algorithmic Framework for Business Process Innovation

  • Han Hyun-Soo
    • 한국경영과학회:학술대회논문집
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    • 한국경영과학회/대한산업공학회 2003년도 춘계공동학술대회
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    • pp.1142-1149
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    • 2003
  • Various organizational factors effect successful implementation of IT enabled business transformation. Among them, the most critical success factor is deemed to overcoming change management problem. Lots of studies have been made on Implementation methodologies and business process formalizations to encourage organizational members to accept new business process changes. However, the logic or process redesign still depends on qualitative problem solving techniques mostly depending on basically human intuition such as brainstorming. cause-and-effect analysis. and so on. In this paper, we focused on developing analytic framework to design to-be business process structure. which can complement qualitative problem solving procedures. With effective use of IT as an enabler, we provide algorithmic framework applicable to designing various business process changes such as process automation, business process resequencing, and more radical process integration. The framework follows dynamic programming approach in the literature, which is based on the decision making paradigm of organizations to abstract business processes as quantitative decision models. As such, our research ran fill the gap of limited development of theory based analytic methodologies for business process design, by providing objective rationale to reach the consensus among the organizational members including senior management.

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인터넷 쇼핑몰 구축 및 운영을 위한 비즈니스 프로세스 모델 (Business Process Models for the Implementation and Operation of Internet Shopping Mall)

  • 김형수;김중인
    • 한국전자거래학회지
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    • 제4권3호
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    • pp.95-118
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    • 1999
  • There have been many research papers and practical implementations on the various EC(Electronic Commerce) aspects such as merchant system, security, payment gateway, legal and policy issues. However, it is very hard to find the systematic approaches and business process models from the viewpoint of the company willing to start B2C(Business-To-Customer) EC. Therefore, we develop business process models for the planning, systems analysis and design, implementation, and operation of internet shopping mall to suggest a guideline and reference model for the realization of successful B2C EC.

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비즈니스 프로세스 패밀리 모델을 위한 가변성 분석 방법 (Variability Analysis Approach for Business Process Family Models)

  • 문미경;염근혁
    • 정보처리학회논문지D
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    • 제15D권5호
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    • pp.621-628
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    • 2008
  • 오늘날 대부분의 기업들은 외부상황에 신속하게 비즈니스를 바꿀 수 있도록 하는 온디맨드 비즈니스 (On-demand business)를 구현하기 위해 IT 시스템의 유연성을 필요로 한다. 서비스 지향 아키텍처(Service Oriented Architecture: SOA)는 온디맨드 운영환경에서의 비즈니스 유연성을 가능하게 하는 인프라스트럭처 (infrastructure)를 제공한다. 오늘날의 이러한 요구사항을 충족시키기 위하여 SOA 애플리케이션 개발에 맞게 비즈니스 프로세스의 유연성을 확보하고 재사용을 증진시키기 위한 접근법이 필요하다. 그러므로 본 논문에서는 소프트웨어 프로덕트 라인 방법의 가변성 분석 기법을 사용하여 비즈니스 프로세스 패밀리 (family)에서 나타날 수 있는 가변성을 분석하고 이를 명시적으로 비즈니스 프로세스 패밀리 모델 (Business Process Family Model: BPFM)로 표현하는 방법을 제시한다. 또한 이 방법의 사용을 지원하기 위해 개발한 도구에 대해 설명한다. 이는 BPFM을 모델링하고 BPFM으로부터 가변성 결정과 가지치기 과정을 거쳐 자동 비즈니스 프로세스 모델 (Business Process Model: BPM)을 생성하는 기능들을 가지고 있다. 본 논문에서 제시하는 비즈니스 프로세스 패밀리의 가변성 분석을 통하여 비즈니스와 이를 지원하는 IT 시스템은 비즈니스 환경의 변화에 신속하게 대응할 수 있게 된다.