• 제목/요약/키워드: business improvement

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수출기업의 혁신활동, 혁신성과, 경영성과 간의 구조적 관계에 관한 연구 (A study on the Structural Relationship among Innovation Activity, Innovation Performance, and Business Performance of Export Firms)

  • 조용현
    • 무역학회지
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    • 제46권5호
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    • pp.195-211
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    • 2021
  • The purpose of this study is to examine the relationship among innovation activities, innovation performance, and management performance of export firms. I first undertake a review of previous studies related to innovation activity, innovation performance, and export firms' innovation. Based on this, I set up a research model and hypotheses. First, The innovation activity is classified into product innovation activity, process innovation activity, and administrative innovation activity. Innovation performance is divided into product quality improvement and cost reduction. And the business performance is regarded as financial performance of export's firms. This study examined whether innovation activity affect innovation performance such as product quality improvement and cost reduction. In addition, I examined whether these innovation performance affects business performance (financial performance). To achieve this, a total of 368 questionnaires are used in this study and PLS (Partial Least Square) was used to analyze structural equation. As a result, this study shows that product innovation activity have a positive effect on product quality improvement, and process innovation activity also have a positive effect on product quality improvement. However, it was found that neither product innovation activity nor process innovation activity had an effect on cost reduction. And it was found that administrative innovation did not affect product quality improvement, but had a positive effect on cost reduction. Also, it was found that quality improvement, which is an innovation performance, did not affect the financial performance of export's firms, and cost reduction, which is an innovation performance, had a positive effect on the financial performance of the export's firms.

융합연구개발 성공사례에서 파악한 중소기업 융합유형 (Convergence Types of Small and Medium Companies Understood Through Convergence Research Development)

  • 한나영;홍재범
    • 벤처창업연구
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    • 제7권2호
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    • pp.19-24
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    • 2012
  • 본 연구는 중소기업 융합개념과 융합유형을 명확히 정립하고 중소기업 융합 사례를 유형별로 파악하여 융합을 통한 중소기업 경쟁력 증대에 도움이 되고자 하였다. 중소기업 융합유형은 Deloitte(2009)에서 제시한 기술과 산업, 가치개선과 창출 2가지 차원을 수용하여 기술은 투입, 산업은 산출의 차원에서 정의하여 중소기업 융합을 기술개선-시장확대형, 기술개선-시장창출형, 기술창출-시장확대형, 기술창출-시장창출형 4가지로 나누고 중소기업 융복합기술개발사업 우수사례집('11년 8월)에 소개된 기업들을 중심으로 융합유형을 분류하였다. 그 결과, 전체 13개의 사례 중 기술개선-시장확대형 5개, 기술개선-시장창출형 4개, 기술창출-시장확대형 3개, 기술창출-시장창출형 1개 순으로 나타나 중소기업의 경우 기술창출 보다는 기술개선에, 시장창출보다는 시장확대에 초점을 두고 융합이 이루어지고 있었다. 이러한 중소기업 융합 유형별 사례분석을 통해 파악할 수 있는 것은 중소기업이 융합을 통한 신기술이나 신시장을 창출하는 것이 매우 어렵다는 것이다. 따라서 중소기업은 기술개선을 통한 시장확대를 융합의 목표와 결과로 생각하고 있는 것으로 추정된다. 국가의 신성장동력을 육성하기 위해서 신기술이나 신산업 창출도 중요하지만 중소기업의 현실을 고려한 정책지원도 함께 고려해야 한다.

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신종 다중이용업소의 안전기준 사각지대 개선에 관한 연구 (A Study on the Improvement of the Blind Zones in View of Safety Laws and Regulations for the New Multi­purpose Business)

  • 박종근
    • 한국안전학회지
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    • 제34권3호
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    • pp.89-95
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    • 2019
  • Currently, the legal framework for installation of safety facilities has not been implemented for new multi-purpose business excluding 23 multi-purpose business types, and therefore, there is a high likelihood of large number of casualties in case of fire accident. At present, the new multi-purpose business can start its operation only with administrative actions of the licensing agencies and registration to the tax agency, and it is difficult that the fire department, which is a competent safety management department, makes intervention them in the same way as before. In addition, as the licensing agency has no authority to restrict the business due to insufficient implementation of safety facilities, a lot of civil complaints occur, which causes difficulties in changing concerned laws and regulations rapidly. In this study, it is considered to analyze the legal system, status of safety management of multi-purpose business, type of new multi-use facility and characteristics of fire risk. Based on such analysis results, this study will suggest the improvement plan to solve the blind zones in the safety management, which enables the multi-purpose business to be operated within the legal framework.

ITIL 프로세스 개선 모델을 적용한 ITSM 구축 모형 개발 방안에 관한 연구 (The Study about a plan to develop an ITSM building framework applied ITIL Continuous Service Improvement Process)

  • 권상국;김정중
    • 한국IT서비스학회:학술대회논문집
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    • 한국IT서비스학회 2006년도 춘계학술대회
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    • pp.134-141
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    • 2006
  • Today, the role of IT is so important that it is regarded as a partner of business, not a simple supporter. The more important the role of IT becomes, the higher the level of business needs rises and the more customers want. In the market of IT, more and more enterprises are establishing ITSM processes based on the ITIL for these environments: however they are experiencing the processes of trial and errors because of the shortage of references To improve these problems, in this study, we developed the ITSM model defined by investigation of the instance to which we have applied the ITIL Continuous Service Improvement Process which contains five phases such as High level Business Objectives. Assessment. Measurable Targets, Process Improvement, Measurement and Metrics. This model is an ITSM building framework to understand the concepts over the length and breadth of ITIL and minimize the trial and errors appearing during the building of the ITSM processes, and this paper presents a plan to develop the frameworks.

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웹사이트 경쟁력 강화를 위한 평가 및 개선 방안 : HoQ 모형에 기반한, 온라인교육 K사 웹사이트의 품질 개선 (An Application of the HoQ Framework to Website Performance Improvement: Case Study of an Online Education Website)

  • 김도훈;서영호;노인성
    • 품질경영학회지
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    • 제33권2호
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    • pp.40-50
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    • 2005
  • HoQ (House of Quality) provides an effective tool not only to arrange and evaluate VoC (Voice of Customers) and VoE (Voice of Engineers), but also to link and combine VoC and VoE, thereby presenting explicit directions for quality improvement. There have been, however, few researches on the HoQ framework in the IT industry. The case study discussed here serves an illustration of the applicability and usefulness of the HoQ approach to website quality improvement. The proposed HoQ framework shows great potentials since customers needs are explicitly considered in the framework, and it helps website administrators develop better web services by providing guidelines for reengineering the website operations.

On the Economics of Quality Improvement Activities

  • Won, You-Dong
    • 품질경영학회지
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    • 제31권4호
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    • pp.176-183
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    • 2003
  • The concept of cost of quality has become important economic measures of quality issues for several decades. Most of the research to date has focused on the problem and solution under static business conditions. However, some researchers have found that prevention cost of COQ is one of the expenses of investment and the payback will be shown by the improvement of product quality. These approaches have considered cost of quality issues based on a time factor. It means that there is a trade­off between prevention/appraisal costs and failure costs. Based on a capital budgeting approach, this research reviews the economics of quality improvement activities and proposes the decision criteria to justify quality improvement activities.

Do We Always Hope to Become "Better" When We Experience Envy? Effects of Incidental Envy and Social Context on Self-Improvement Behavior

  • Youn, Y. Jin;Park, Kiwan
    • Asia Marketing Journal
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    • 제19권2호
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    • pp.45-61
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    • 2017
  • Incidental envy is known to motivate self-improvement behavior. This phenomenon occurs in part because feelings of inferiority guide subsequent behavior in a way to self-improve, after experiencing envy. However, no research has yet examined whether this tendency may be affected by social context: private versus public. Although extant literature suggests that envy generally leads to self-improvement, we demonstrate that this effect may be mitigated under public social contexts. Across two studies, we find that although incidental envy generally increases self-improvement behavior (e.g., effort exertion and charitable giving) in private social contexts, this tendency is attenuated under public social contexts. We conclude with a discussion of theoretical and practical implications of this finding.

Operational Problem Analysis and Improvement Plan in the Smart Factory Promotion Process

  • Lee, Seong-Hoon;Lee, Dong-Woo
    • International journal of advanced smart convergence
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    • 제11권4호
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    • pp.273-278
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    • 2022
  • Uncertainty is increasing around the world due to COVID-19 and Ukraine crisis. In this situation, each company is making countless efforts to survive. In Korea, smart factory projects targeting small and medium-sized businesses with difficulties have been continuously promoted. As for the smart factory business that has been promoted so far, the base expansion of the smart factory is also steadily increasing as the number of companies carrying out the project is increasing. It was also found that it contributed to productivity improvement and quality improvement. Despite these positive aspects, difficulties and operational problems are also appearing in the process of promoting smart factories. In this study, we investigated and analyzed operational problems and difficulties in the process of promoting smart factories. In addition, improvement plans for problems were presented according to the contents of this analysis, and improvement plans were presented by classifying them into introduction and supply companies, considering that the smart factory business is formed in the form of a consortium between introduction and supply companies.