• Title/Summary/Keyword: business email writing

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An Error Analysis on Business E-mails in English : A Case-Study (비지니스 이메일 영작문에 나타난 오류분석: 사례연구)

  • Hwang, Seon-Yoo
    • Journal of Convergence for Information Technology
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    • v.8 no.6
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    • pp.273-279
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    • 2018
  • This study aimed at providing a comprehensive account of the sources and causes of errors in business emails that Korean college students wrote using a translation machine. Data were collected from 21 emails written by the students who took a business English course. Findings indicated that the students tended to make frequent errors in verb use and verb tense as well as a definite article, countable/noncountable nouns, time adverbs and prepositions. Therefore, the study suggested that the students' common errors imply that they experience some difficulties learning these linguistic features. Given that learners' errors can give us valuable insights into teaching and learning how to write in English, pedagogical suggestions are put forward based on the study results.

A Basic Study on the Selection of Educational Contents for Cultivating Global Business Communication Competence (글로벌 비즈니스 커뮤니케이션 역량 배양을 위한 교육내용 개발에 대한 기초연구)

  • Kim, Bu-Ja
    • Journal of Digital Convergence
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    • v.17 no.2
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    • pp.91-100
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    • 2019
  • The purpose of this study was to provide basic data for the selection of educational contents when developing a course for cultivating global business communication competence. Reviewing previous studies on sub-elements of global competence, the researcher selected the sub-elements of global business communication competence. A survey was conducted on 148 employees of 20 companies regarding the importance of the sub-elements of global business communication competence. As a result, it was concluded that the sub-elements of relatively high importance-English email writing, reading and understanding of English materials and documents, telephone English, business English conversation, understanding of other cultures, communication skills, business knowledge-should be included in the educational contents of a course for cultivating global business communication competence.