• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2015.10a
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• pp.153-154
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• 2015

최근 스마트 기기의 발달과 정보통신기술의 발전은 트위터, 페이스북, 인스타그램 등의 소셜네트워크(social network service) 상에서 유통되는 정보량이 폭발적 증가하고 있다. 이러한 변화는 데이터화가 가속화되고 있는 현대사회에서 데이터의 가치는 점점 높아질 것으로 예상되며, 데이터로부터 가치 있는 정보와 통찰력을 효과적으로 이끌어내는 기업이 경쟁력 확보를 위한 핵심가치가 되었다. 글로벌 리서치 기관들은 빅 데이터를 2011년 이래로 최근 가장 주목받는 신기술로 지목해오고 있다. 따라서 대부분의 산업에서 기업들은 빅 데이터의 적용을 통해 가치 창출을 위한 노력을 기하고 있다. 본 연구에서는 다음 커뮤니케이션의 빅 데이터 분석도구인 소셜 매트릭스를 활용하여 키워드 분석을 통해 안드로이드와 애플 키워드 의미를 분석하고자 한다. 또한, 분석결과를 바탕으로 이론적 실무적 시사점을 제시하고자 한다.

• Proceedings of the Korea Information Processing Society Conference
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• 2015.04a
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• pp.585-587
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• 2015

본 연구에서는 네이버 영화평을 학습데이터로 사용하여 영화평 감성분류에 필요한 감성사전을 자동으로 구축하는 방법에 대해 제안한다. 이 때 학습데이터의 분량과 긍정/부정 영화평의 비율을 달리하여 네 가지의 학습데이터를 마련하고, 각 경우에 대하여 감성사전과 나이브베이즈(이하, NB) 분류기를 구축한 후, 이 둘의 성능을 비교했다. 네 종류의 학습데이터로 구축한 감성사전과 NB 분류기를 이용하여 영화평 감성 자동분류 성능을 비교한 결과, 네 경우의 평균 균형정확도는 감성사전이 78.2%, NB 분류기가 66.1%였다.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2014.05a
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• pp.848-849
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• 2014

실시간으로 고객의 피드백을 파악할 수 있는 방법으로 SNS 등과 같은 빅 데이터를 이용하는 것이 매우 효율적 이다. 따라서 최근 기업들은 온라인상의 빅 데이터 평판을 분석하는 시스템들을 이용하여 고객피드백에 관한 정보를 수집하고 분석하고 있다. 본 논문에서는 온라인상의 고객피드백의 보다 정확하고 효율적인 정보 수집과 분석이 가능하며 분석 지식체계의 근간을 이루는 서비스 모델구축 방법을 제안한다. 서비스 모델 구축방법은 서비스 산업군에 대한 시소러스 분석 체계를 정의하고 데스트베드 대상의 인터뷰 등을 통하여 분류체계 기본 방향을 수립하며 타겟 대상의 특화된 수집원 및 범위를 설정하는 방법 등으로 이루어진다.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2014.10a
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• pp.671-672
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• 2014

최근 기업의 효율적인 경영을 위해 다양한 소셜 채널에서 폭발적으로 생성되고 확산되는 빅 데이터를 실시간으로 분석하는 기술이 개발되고 있다. 본 논문에서는 관광서비스에 관해 소셜 미디어 상의 빅 데이터를 이용하여 보다 정확하고 효율적인 정보 수집과 분석이 가능하도록 하기위한 모델구축 방법을 제안하고 관광서비스에 관한 평판을 분석한다. 관광 산업 도메인 네트워크를 활용한 표준화, 일반화 확보를 위해 먼저 B2C 산업군 및 업종별 공통 수집원 추출 및 표준화 분석 체계 수립을 통한 해당 적용분야의 설계안 수립하고 관광객(소비자) 작성 게시글 분석을 위한 산업군 정보 추출하며 관광지, 숙박지, 교통 등 다양한 업종에 대한 분석 수행한다. 관광지에 대한 평가 기준을 기존의 설문이 아닌 SNS 상의 고객 의견을 바탕으로 호감도로 분석한다.

• Culinary science and hospitality research
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• v.23 no.7
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• pp.1-10
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• 2017

This study proposed SNS big data analysis method of food service industry in the 4th industrial revolution. This study analyzed the keyword of the fourth industrial revolution by using Google trend. Based on the data posted on the SNS from January 1, 2016 to September 5, 2017 (1 year and 8 months) utilizing the "Social Metrics". Through the social insights, the related words related to cooking were analyzed and visualized about attributes, products, hobbies and leisure. As a result of the analysis, keywords were found such as cooking, entrepreneurship, franchise, restaurant, job search, Twitter, family, friends, menu, reaction, video, etc. As a theoretical implication of this study, we proposed how to utilize big data produced from various online materials for research on restaurant business, interpret atypical data as meaningful data and suggest the basic direction of field application. In order to utilize positioning of customers of restaurant companies in the future, this study suggests more detailed and in-depth consumer sentiment as a basic resource for marketing data development through various menu development and customers' perception change. In addition, this study provides marketing implications for the foodservice industry and how to use big data for the cooking industry in preparation for the fourth industrial revolution.

• Journal of the Society of Disaster Information
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• v.16 no.4
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• pp.682-690
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• 2020

Purpose: This study builds a database by collecting and refining disaster occurrence data and real-time weather and atmospheric data. In conjunction with the public data provided by the API, we propose a service model for the Big Data-based Urban Safety Index. Method: The plan is to provide a way to collect various information related to disaster occurrence by utilizing public data and SNS, and to identify and cope with disaster situations in areas of interest by real-time dashboards. Result: Compared with the prediction model by extracting the characteristics of the local safety index and weather and air relationship by area, the regional safety index in the area of traffic accidents confirmed that there is a significant correlation with weather and atmospheric data. Conclusion: It proposed a system that generates a prediction model for safety index based on machine learning algorithm and displays safety index by sector on a map in areas of interest to users.

• Journal of Korea Multimedia Society
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• v.17 no.6
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• pp.671-680
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• 2014

Recently, with the remarkable increase of social network services, it is necessary to extract interesting information from lots of data about various individual opinions and preferences on SNS(Social Network Service). The sentiment information can be applied to various fields of society such as politics, public opinions, economics, personal services and entertainments. To extract sentiment information, it is necessary to use processing techniques that store a large amount of SNS data, extract meaningful data from them, and search the sentiment information. This paper proposes an efficient method to extract sentiment information from various unstructured big data on social networks using HDFS(Hadoop Distributed File System) platform and MapReduce functions. In experiments, the proposed method collects and stacks data steadily as the number of data is increased. When the proposed functions are applied to sentiment analysis, the system keeps load balancing and the analysis results are very close to the results of manual work.

• The Journal of Industrial Distribution & Business
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• v.11 no.12
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• pp.7-15
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• 2020

Purpose: This study aims to explore the feasibility of expanding complex wards to provide efficient hospital management and high-quality medical services to local residents of Gangneung Medical Center (GMC). Research Design, Data and Methodology: There are four research designs to achieve the research objectives. We analyzed Big Data for 3 months on Social Network Services (SNS). A questionnaire survey conducted on 219 patients visiting the GMC. Surveys of 20 employees of the GMC applied. The feasibility to expand the GMC ward measured through Focus Group Interview by 12 internal and external experts. Data analysis methods derived from various surveys applied with data mining technique, frequency analysis, and Importance-Performance Analysis methods, and IBM SPSS statistical package program applied for data processing. Results: In the result of the big data analysis, the GMC's recognition on SNS is high. 95.9% of the residents and 100.0% of the employees required the need for the complex ward extension. In the analysis of expert opinion, in the future functions of GMC, specialized care (△3.3) and public medicine (△1.4) increased significantly. Conclusion: GMC's complex ward extension is an urgent and indispensable project to provide efficient hospital management and service quality.

• Culinary science and hospitality research
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• v.23 no.3
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• pp.257-270
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• 2017

The purpose of this study was to visualize the semantic network with big data related to food exhibition at convention center. For this, this study collected data containing 'coex food exhibition/bexco food exhibition' keywords from web pages and news on Google during one year from January 1 to December 31, 2016. Data were collected by using TEXTOM, a data collecting and processing program. From those data, degree centrality, closeness centrality, betweenness centrality and eigenvector centrality were analyzed by utilizing packaged NetDraw along with UCINET 6. The result showed that the web visibility of hospitality and destinations was high. In addition, the web visibility was also high for convention center programs, such as festival, exhibition, k-pop and event; hospitality related words, such as tourists, service, hotel, cruise, cuisine, travel. Convergence of iterated correlations showed 4 clustered named "Coex", "Bexco", "Nations" and "Hospitality". It is expected that this diagnosis on food exhibition at convention center according to changes in domestic environment by using these web information will be a foundation of baseline data useful for establishing convention marketing strategies.

• Journal of Digital Convergence
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• v.20 no.1
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• pp.129-139
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• 2022

This study aims to identify which factors affect successful big data system construction, identify the relationship between the factors, and identify the success model and success factors necessary for public institutions to build big data systems. Therefore, the preceding and related studies related to this study were reviewed, and success factors for the establishment of a big data system were derived based on this. As a research method, a survey was conducted on users of institutions that have established or planned to build a big data system, and a structural equation (AMOS) was conducted to verify the impact relationship between success factors. As a result of the analysis, organizational support factors, development support factors, user support factors, information quality, service quality, system quality, use, and net benefit were derived as success factors for building big data systems, and a success model was presented. This can be seen as significant and academic contributions in that it is the first study of the success model for building an information system reflecting big data characteristics, and it is expected that this study will be used as basic data for building a big data system in public institutions in the future.