• Title/Summary/Keyword: behavioral frequency

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The Effects of Service Recovery and Perceived Justice on Customer Relationship in the Beauty Service Industry

  • Ryou, Eun-Jeong
    • Journal of Fashion Business
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    • v.19 no.3
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    • pp.59-72
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    • 2015
  • The purposes of this study are to explore how the service recovery of the beauty shops and customers' perceived justice affect the customer relationship. A survey based questionnaire method was employed for this study. Data were collected by a convenient sampling of 232 female customers of hair beauty shops in Seoul and Busan. The data were analysed by using SPSS 21.0, including a frequency analysis, reliability analysis, factor analysis and multiple of regression analyses. The first result showed that all dimensions of service recovery had a significantly positive effect on the perceived justice. Especially, behavioral recovery of beauty shops was the major significant factor affecting perceived justice. Second, distributive justice and interactive justice had a significant effect on satisfaction. However, procedural justice did not have any significant effect on satisfaction. Finally, satisfaction was significantly and strongly associated with both trust and commitment. These results provide empirical proposition that the recovery strategies for complaint handling of the beauty service shop are related closely to relationship marketing.

A Study on Eating Behavior of Middle School Third Grade Students (중학교 3학년 학생의 식행동 특성에 관한 연구-남녀 학생의 비교-)

  • 고영자;김영남;모수미
    • Journal of Nutrition and Health
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    • v.24 no.5
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    • pp.458-468
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    • 1991
  • The purpose of the study was to find out the eating behavioral difference and various connected factors between boys and girls of middle school students. One hundred ninety boys and two hundred six girls. who were sampled from the third graders of middle school located in Seoul and Chungbuk were asked to lilt out the questionaires. The results are summerized as follows : The boys had a better morning appetite and lower rate of skipping breakfast than the girls had. The girls carried more home-prepared boxed lunches and kept the lunch time better than the boys did. On weekend lunch time became more irregular and students had snacks more often than on weekdays. The number of lunchbox sidedishes was significantly influenced by the family composition, number of siblings, schooling of parents, occupation of tile father, and mother's empolymemt status. The frequency of snacks was significantly influenced by schooling of parents.

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The Reduction Effect of Yeast Hydrolysate SCP-20 on Premenstrual Syndrome (효모 가수분해물 SCP-20의 월경전 증후군 감소효과)

  • 유광원;오성훈;최윤석;황원준;서형주
    • Journal of the Korean Society of Food Science and Nutrition
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    • v.30 no.5
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    • pp.1000-1003
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    • 2001
  • A yeast hydrolysate SCP-20 with anti-stress and mitigative effects for premenstrual syndromes (PMS) was composed with crude protein (57.5%) and carbohydrates (28.1%). For the investigation of anti-stress effect in the immobilization stressed rats, the weights of spleen, thyroid and kidney in the group of SCP-20 sdministration were significantly different from those in the group not given SCP-20. Total power (TP), suppression indicator of stress, was obtained from frequency of heart rate variability. TP was changed by the administration of SCP-20 suggesting that SCP-20 has the autonomous nervous control effect. In premenstrual assessment form(PAF), the administration of SCP-20 reduced the intensity of somatic symptoms, emotional symptoms, and behavioral symptoms.

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Major satisfaction and job preference for South Korean dental technology students (치기공과 학생들의 DISC 행동유형별 전공 만족도 및 직업 선호도 분석)

  • Kang, Wol;Jang, Yeon
    • Journal of Technologic Dentistry
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    • v.42 no.4
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    • pp.388-393
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    • 2020
  • Purpose: This study aims to understand the relationship between university major satisfaction and job preference according to DISC behavior patterns. Methods: To conduct our evaluation, we surveyed a group of 118 students from the Department of Dental Laboratory Technology at the college of Jinju city from August 31 to September 11, 2020. The collected data was evaluated through frequency analysis, descriptive statistics analysis, one-way ANOVA, and regression analysis. Results: The analysis revealed that the steadiness type had the highest and the dominance type had the lowest major satisfaction level by DISC behavior type. The job preference was different for each DISC behavior type, and higher the preference for stability and development, the higher the degree of satisfaction with the major. Conclusion: These results suggest that DISC behavior type, major satisfaction, and job preference are all related. Therefore, these factors should be considered when implementing career guidance and educational programs for college students.

Changes in Dogs' Social Behavior Toward Humans

  • Kang, Ok-Deuk
    • Journal of Environmental Science International
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    • v.31 no.3
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    • pp.237-245
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    • 2022
  • The purpose of this study is to evaluate dogs' sociality toward human strangers in the absence of an owner by analyzing changes in dogs' behavior during a task of making eye contact with an experimenter to obtain snacks. A total of 17 dogs were divided into groups of high sociality (HS; n = 10, 4.4 ± 3.87 years) and low-sociality (LS; n = 7, 3.71 ± 2.06 years). A comparison of the average frequency of five behavioral types-fear-appeasement behaviors (P<0.001), sociability-related behaviors (P<0.001), stress-related behaviors (P<0.05), destruction (P < 0.001), and vocalization (P < 0.001)-between the groups showed a significant difference in all five categories. Together, these results suggest that dogs with high sociality are less exposed to various stresses and have a higher ability to adapt to new environments than dogs with low sociality. This can predict dogs' adaptability to a new environment and positive outcomes in their daily life with the owner.

A Design of Behavioral Prediction through Diffusion Model-based Sensor Data Frequency Interpolation (Diffusion Model 기반 센서 데이터 주파수 보간을 통한 행동 예측 설계)

  • Jeong Hyeon Park;Jun Hyeok Go;Siung Kim;Nammee Moon
    • Proceedings of the Korea Information Processing Society Conference
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    • 2023.05a
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    • pp.633-635
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    • 2023
  • 센서 데이터를 예측 또는 분석하여 시스템을 제어하거나 모니터링할 수 있다. 센서 데이터를 이용한 예측의 신뢰성을 확보하기 위해서는 데이터의 적절한 빈도수가 중요하다. 이를 위해 본 논문에서는 Diffusion Model을 사용한 센서 데이터 주파수 보간을 통해 행동을 예측하는 방법을 제시하고자 한다. 주파수 보간은 반려동물 행동별 25hz 센서 데이터로 학습된 Diffusion Model을 사용한다. 학습된 Diffusion Model에 1hz 센서 데이터와 가우시안 노이즈를 결합한 데이터를 입력으로 사용해 센서데이터를 보간한다. 제안한 방법은 CNN-LSTM 모델 학습 후 예측 성능 비교를 통해 검증한다.

Socio-demographic Variables, Family Emotional Environment, Maternal Discipline Style, & School Children's Emotional Regulation (사회인구학적 변인, 가족의 정서적 환경, 어머니의 훈육방식 및 학령기 아동의 정서조절능력)

  • Kim, Hye-Kyoung;Kim, Yeong-Hee
    • Journal of Families and Better Life
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    • v.27 no.3
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    • pp.145-158
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    • 2009
  • The purpose of this study was to investigate the effects of socio-demographic variables, family emotional environment and maternal discipline style on school children's emotional regulation. Subjects of this study consisted 953 elementary school students drawn from 4 elementary schools in Cheong-ju city and Cheongwon-gun. Data were analyzed by the methods frequency, percentage, Cronbach's ${\alpha}$, factor analysis, Pearson's correlation, and hierarchical regression using SPSSWIN 12.0 program. The results of this study were as follows: First, girls used greater problem-focused coping than boys did. Children in sixth grade used more problem-focused coping regulation compared to those in fourth grade. When children perceived higher level of family communication, emotional support, participation of family rituals, family worries, and parental conflict, they were more likely to use problem-focused coping. Additionally, both maternal supportive discipline and behavioral controlling discipline styles increased children's problem-focused coping. Second, girls presented greater emotional venting than boys did. Children in sixth grade expressed higher level of emotional venting compared to those in fourth grade. While family communication, family worries, and parental conflict increased children's emotional venting, family emotional support and participation of family rituals decreased it. Only mothers' psychological controlling discipline positively predicted children's emotional venting. Third, girls presented higher level of children's aggressive expression than boys did. The lower level of family support increased children's aggressive expression. Higher level of family worries and parental conflict increased it as well. Also, children's aggressive expression was positively predicted by mothers' psychological controlling discipline. Fourth, girls presented greater avoidance than boys did. Children in sixth grade expressed higher level of emotional avoidance compared to those in fourth grade. In family emotional environment, while family support lowered children's emotional avoidance, family worries and parental conflict increased it. Moreover, mothers' psychological and behavioral controlling discipline styles positively explained children's emotional avoidance. In conclusion, family emotional environment was the strongest factor to predict school children's emotional regulation among other variables.

Residents' Perception Differences on Tourism Impacts (지역주민의 특성에 따른 관광영향지각 차이분석)

  • Cho, Bae-Hang;Choi, Young-Hee;Kim, Dong-Hee
    • Journal of the Korean association of regional geographers
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    • v.11 no.5
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    • pp.426-439
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    • 2005
  • The purpose of this study was to analyze the perceptions of local residents towards the tourism impacts. The region of this study, Anmyeon-do has been developed as an international tourist destination since 1993. This study was trying to estimate the perception differences between groups of resident in teams of socio-demographics, geographic characteristics and psycho-behavioral characteristics. Self-administered questionnaire survey was administered for the residents. Frequency analysis, factor analysis, t-test, and ANOVA was tested for the perception differences. Using segmentation approaches, it was revealed that geographic characteristics and psycho-behavioral characteristics were relatively useful to test the perceptions differences of residents towards tourism impacts. Implications are drawn for regional tourism policy and management.

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The Effects of Nonverbal Communication of Fast Food Restaurant Servers on Customer Loyalty - Focusing on Customer Emotion and Self-Identification - (패스트푸드업체 서비스종사원의 비언어적 커뮤니케이션이 고객충성도에 미치는 영향 - 고객감정과 자아동일시를 중심으로 -)

  • Yoo, Young-Jin;Park, Yi-Kyung
    • Culinary science and hospitality research
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    • v.22 no.3
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    • pp.166-182
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    • 2016
  • This study intended to verify the impact of non-verbal communication of servers in the service industry on the affective path among customer's positive emotion, self-identification, and loyalty(behavioral and attitudinal loyalty). The data of 397 customers of typical fast food restaurants in Busan and Gyeongsangbuk-do area were analyzed with SPSS and AMOS, and the hypotheses were verified through structural equation model after frequency analysis, as well as exploratory and confirmatory factor analysis. According to the empirical analysis, all three components of server non-verbal communication in the service industry, body language, pseudo language, and body appearance, in respective order, had positive (+) influences on the positive emotion of customers. In addition, customer emotion had a positive (+) influence on brand self-identification. Finally, self-identification had a positive (+) influence on behavior loyalty and attitudinal loyalty. This study suggested practical implications and logical implications in the course of developing emotional loyalty for restaurant companies.

The Comparison of the Behavior between Miniature Pigs and Conventional Sows during Gestation to Lactation Period (미니돼지 및 일반 돼지의 임신기, 분만 및 포유기 중의 모돈의 행동학적 특성 비교)

  • Kang, Kyung-Won;Choi, Young-Hwan;Kim, Kwang-Ho;Kim, Yoo-Yong
    • Journal of Animal Science and Technology
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    • v.52 no.1
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    • pp.57-64
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    • 2010
  • This study was conducted to compare the aspects of behavior between miniature pigs and conventional sows during gestation and lactation periods. Miniature pigs and conventional sows at 3 parity were used in this experiment with 4 pigs per treatment. The behavioral patterns and stereotyped behaviors were observed on day 60 and 90 of gestation, at farrowing, and on day 10 of lactation before and after the feeding. On 60 and 90 days of pregnancy, both treatments showed the tendency of frequent lateral lying rather than other postures. On ventral lying, eating and drinking, miniature pigs spent more time than conventional pigs at day 90 of gestation (P<0.01, P=0.0539, P<0.05, respectively). The occurrence of stereotyped behaviors included bar biting and bar mouth chewing. At 90 day of pregnancy was observed, conventional pigs was higher than miniature pigs (P<0.05). At farrowing, miniature pigs spent more time on ventral lying, standing and walking than conventional sows (P<0.05), however, there were more frequency of drinking and eating. And on day 10 of lactation, there was no significant difference in stereotyped behaviors between miniature pigs and conventional sows. In conclusion, miniature pigs were generally more sensitive than conventional sows although sows were reared in stall during gestation and lactation period and the behavioral pattern during lactating period showed the similarity between miniature pigs and conventional sows for protection of nursing pigs. In consideration of the general reproductive performance of conventional sows, the high sensitivity and stress of miniature pigs did not affect the reproductive performance of miniature pigs.