• Culinary science and hospitality research
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• v.10 no.3
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• pp.18-31
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• 2004

Korean food industry has been developed while it receives footlights as the most encouraging industry and composing one axis of food industry under various marketing activities and severe competitions. The purpose of this study was to understand customer's reason to use bakery, extract important factor, systematically analyze and suggest the direction of bakery industry through study on the character of bakery-user. The researcher Modified the Questionnaire developed by Yoon, YH(2000) & Kim, SE(2002). The major findings obtained from this study were as follows. First, on factors of confidence and propriety, price and communication with consumers, product and service, and service response, there was a high difference between male and female. Second, on factors of accessibility & product and service, there was a high difference among disparity of age. Third, on item of confidence and propriety, there was a high difference among customers' residing styles. Fourth, in relation to income level, there was statistically no difference.

• Culinary science and hospitality research
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• v.6 no.1
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• pp.177-195
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• 2000

The purpose of this study is to examine two different types of meal experiences as the experimental factors and empirically incorporates a context specific approach into the measurement of bakery attractiveness. The study used frequency analysis to examine the demography of respondents, t-test to compare the importance rating of each attribute for its contribution to the selection of a bakery in terms of each type of meal, and anova analysis to compare the satisfaction rating of each attribute for its contribution to the selection of a bakery in the context of regular meal and a eating between meal The study indicated the implications of these findings concerning marketing and development initiatives to improve the physical and perceptual attractiveness of the bakerys.

• Proceedings of the Korea Society of Design Studies Conference
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• 2003.11a
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• pp.110-111
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• 2003

• Culinary science and hospitality research
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• v.21 no.4
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• pp.221-235
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• 2015

The purpose of this study is to provide evidence concerning the effects of selection attributes of bakery cafe and customer behavior intention through empirical analysis. Current study literary supported by previous studies that conducted to concepts such as selection attributes, customer behavioral intention, and based on research result, devised theoretical model combining each relation. For the empirical study, in addition, data were collected from customers who have been visited at bakery cafe located in Seoul, Busan, Gwangju, and Daegu. Total of 312 valid questionnaires are statistically analyzed to achieve the study objective. Frequency analysis, factor analysis, cross analysis, cluster analysis and ANOVA test were employed for statistical examination. Results show that bakery cafe marketers need to allocate resources of cafe by considering different attributes selection factors. Present study will be contributed to develop strategical implications to determine which selection attributes should be emphasized to attract more customers and to satisfy bakery cafe visitors.

• The Korean Journal of Franchise Management
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• v.13 no.4
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• pp.13-22
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• 2022

Purpose: Brand hearsay refers to information that can be acquired from advertisement, media publicity, and word-of-mouth prior to experiencing products or services of brands. Previous information about brands obtained through brand hearsay affects consumer behavior in choosing brands. Moreover, brand hearsay is an effective communication method in promoting brands to consumers. Thus, bakery franchises need to improve strengths and differentiate characteristics of their brand, thereby attracting more consumers. Therefore, this study investigates relationships the effect of brand hearsay on consumers' brand attitude and brand loyalty in the context of franchised bakery brands. Research design, data, and methodology: A research model was proposed to examine structural relationships between brand hearsay (advertising, publicity, word-of-mouth), brand attitude, and brand loyalty. An online survey was conducted to consumers who had an experience of visiting a franchise bakery. A total of 513 responses were used for data analysis. SPSS 22.0 was used for analyzing general demographics, and SmartPLS 4.0 was used to test validity and reliability of the proposed model. Result: Among attributes of brand hearsay, advertisement and word-of-mouth had positively significant effects on brand attitude, but no significant effect was found between publicity and attitude. Advertisement had a positively significant impact on brand loyalty, while publicity had a negative effect on brand loyalty opposite to hypothesis. Moreover, brand attitude had a statistically significant effect on brand loyalty. Conclusions: In the context of franchise bakeries, brand hearsay contents may change consumers' attitude toward brands but does not increase brand loyalty. Though media publicity does not affect consumers' attitude toward brands, it may decrease brand loyalty when consumers are too exposed to it. In addition, it is necessary to enhance brand attitude to increase brand loyalty of customers. This study provides bakery franchisors and franchisees information about which type of brand hearsay (e.g., advertisement, word-of-mouth, media, publicity) is effective in enhancing brand attitudes and loyalty of consumers. Further studies may include other variables (e.g., trust) in addition to attitude and loyalty, or compare findings based on brand characteristics (e.g., low-to-medium/high prices, store size).

• Journal of the Korean Society of Food Science and Nutrition
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• v.35 no.4
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• pp.456-463
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• 2006

The purposes of this study were to extract choice attributes of bakery cafe customers and to conduct important- performance analysis (IPA) of choice attributes perceived by bakery cafe customers. The questionnaire was developed through literature review and focus group interview, and modified after pilot test. The questionnaires for main survey were distributed to 320 males and females aged 20 and over in Seoul. A total of 275 questionnaires were used for analysis (85.9%) and the statistical analyses were conducted using SPSS Win (12.0) for descriptive analyses, exploratory factor analysis, reliability analysis, and correlation analyses. The main results were as follows. 'Products', 'convenience to use', 'services and price', 'interior environments' 'brand' and 'location' dimensions were extracted as choice attributes dimensions of bakery cafe customers and customers of bakery cafe regarded 'sanitation and cleanness', 'kindness of employees', 'quality of products', 'comfortable and pleasant facilities' and 'taste of bakery products' as more important than other attributes. In addition, the results of IPA showed that marketing managers of bakery cafes should focused on the dimension of 'services and price' in the reason that this dimension was low at performance although customers regarded it very important. Overall, researchers and managers of bakery cafes should understand unique choice attributes of bakery cafe customers, and make efforts to establish marketing strategies that meet bakery cafe customers' needs.

• Korean Journal of Food Science and Technology
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• v.4 no.3
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• pp.187-193
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• 1972

In this study, the physical and chemical properties of 7 kinds of Korean domestic margarines and 4 kinds of bakery margarines were analyzed and compared with each other samples. The results are summarized as follows: 1) The average moisture content of domestic margarines was 16.15% and that of bakery margarines was 16.89%. The average oil content of domestic margarines was 80.92% and bakery margarines had average 79.73% of oil content. 2) The acid value of fat and oils seperated from samples were below 1.0. The average melting point of domestic and bakery margarines were $34.9^{\circ}C$ and $36.4^{\circ}C$, respectively. The average saponification value of the domestic margarines was 160.8 and that of bakery was 177.3. The average iodine value were 76.4 and 67.5 each of the domestic and bakery margarines. 3) All the samples contained greater percentage of oleic and palmitic acid than the other fatty acids. Contents of the fatty acids below $C_{12}$ and the unsaturated fatty acids were significantly found in domestic margarines whereas those of more than $C_{20}$ were evident in bakery margarines. 4) At $20^{\circ}C$, domestic margarines showed 150-300 hardness index, while bakery margarines showed less than 200. 5) At $10^{\circ}C$, majority of the domestic margarines showed about $32{\sim}40$ of solid fat index and generally, bakery margarines had higher solid fat index than domestic margarines. 6) At $20^{\circ}C$, $3{\sim}4% of oil-off value was most commonly found (43% of all samples). 7) Creaming value of all the samples showed rapid increase in 10 minutes. After 20 minutes, it showed steady increase in both of the domestic and bakery margarines. After 40 minutes, the steady decrease continued in the case of bakery margarines while this was not evident in the case of domestic margarines.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.13 no.10
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• pp.4405-4410
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• 2012

This research aims to do heat transfer analysis on multi-functional dough conditioner. The dough conditioner is a key bakery machine for the maturation of dough which is raw material of bakery and also it's amount of used has been increased. Solidworks which is one of automatic design programs is applied to design in order to manufacture the multi-functional dough conditioner, and ANSYS which is a three dimensional finite element analysis code is used for the heat transfer analysis. Inside temperatures and heat fluxes are obtained as the results of heat transfer analysis and the results are contributed significantly in manufacturing the multi-functional dough conditioner.

• Culinary science and hospitality research
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• v.11 no.4 s.27
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• pp.164-177
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• 2005

This study is the present condition of running school based enterprises and tasks in the future, based on the 'regulations for establishment and management of school based enterprises' which came into effect in March, 2004. The investigation showed that 80% of respondents knew about the KIT's school-based enterprise, the bakery. And it seems that the fact that the college is running the bakery does not inspire any special confidence in the products. The students doesn't seem to purchase the products as much as staffs and the professors do, so more active promotions are necessary for student customers. The answer we got to the question 'if you enjoy the our bread and cookies, would you recommend them to your friends or family?' shows that some limit to the 'word of mouth marketing.' And increase in sales of the school based enterprise is closely related to how many times the customers visit the bakery. The school-based enterprise is regarded as one of the most effective alternatives to practice filed based education and innovate teaching methods.

• Korean Journal of Human Ecology
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• v.24 no.4
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• pp.513-529
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• 2015

This study performed corroborative analysis by establishing hypothesis so as to corroboratively define the effect on brand attitude of psychological risk recognition in the case where consumers reading negative media news related to bakery recognize crisis communication on the basis of which point. According to corroborative analysis, the role of psychological crisis perception as parameter is confirmed in the causal relation between crisis communication recognition and brand attitude. Such result of study confirms that the positive change in crisis communication recognition reduces psychological risk perception to bakery products and such psychological risk perception eventually become factor which affects brand attitude over products. Such result of study suggests that when reading negative media news on bakery, the influence on consumer's evaluation of news on the basis of certain point and the influence on the formation of causal relation between psychological risk perception and brand attitude has scientific ground. In the aspect, the main result of this study is to find the clue that when comparing precedent study between crisis communication recognition and brand attitude, psychological risk perception is realized with brand attitude as media by verifying the parameter role of psychological risk perception.