• 대한안전경영과학회지
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• 제2권4호
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• pp.113-124
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• 2000

First, in order to improve selecting method of quality characteristic level desired by customers, S/N(Signal-to-Noise) ratio of Taguchi in larger-the-better characteristics was applied. Second, the Matrix classification standard of ACE(Attribute Categorization Evaluation) is presented using KANO model on difference analysis of importance and satisfaction through questionnaire from customers. This is for reflecting the diverse EC which customers want in EC quality sufficiently. Also, establishing sales point will be helpful in business strategy through presenting types that are able to decide planning quality. Third, the important measure of EC about correlation among quality characteristics and a new weight of EC are calculated depending on importance of EC and the weight of customer attribute and materials of relationship matrix through correlation matrix analysis.

• 산업경영시스템학회지
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• 제38권4호
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• pp.45-55
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• 2015

In this paper, we consider curriculum mining as an application of process mining in the domain of education. The basic objective of the curriculum mining is to construct a registration pattern model by using logs of registration data. However, subject registration patterns of students are very unstructured and complicated, called a spaghetti model, because it has a lot of different cases and high diversity of behaviors. In general, it is typically difficult to develop and analyze registration patterns. In the literature, there was an effort to handle this issue by using clustering based on the features of students and behaviors. However, it is not easy to obtain them in general since they are private and qualitative. Therefore, in this paper, we propose a new framework of curriculum mining applying K-means clustering based on subject attributes to solve the problems caused by unstructured process model obtained. Specifically, we divide subject's attribute data into two parts : categorical and numerical data. Categorical attribute has subject name, class classification, and research field, while numerical attribute has ABEEK goal and semester information. In case of categorical attribute, we suggest a method to quantify them by using binarization. The number of clusters used for K-means clustering, we applied Elbow method using R-squared value representing the variance ratio that can be explained by the number of clusters. The performance of the suggested method was verified by using a log of student registration data from an 'A university' in terms of the simplicity and fitness, which are the typical performance measure of obtained process model in process mining.

• 대한안전경영과학회:학술대회논문집
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• 대한안전경영과학회 2000년도 춘계학술대회
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• pp.481-490
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• 2000

First, in order to improve selecting method of quality characteristic level desired by customers, S/H(Signal-to-Noise) ratio of Taguchi in larger-the-better characteristics was applied. Second, the Matrix classification standard of ACE(Attribute Categorization Evaluation) is presented using KANO model on difference analysis of importance and satisfaction through questionnaire from customers. This is for reflecting the diverse EC which customers want in EC quality sufficiently. Also, establishing sales point will be helpful in business strategy through presenting types that are able to decide planning quality. Third, the important measure of EC about correlation among quality characteristics and a new weight o( EC are calculated depending on importance of EC and the weight of customer attribute and materials of relationship matrix through correlation matrix analysis.

• 품질경영학회지
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• 제35권4호
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• pp.38-51
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• 2007

The House of Quality(HOQ) is used in the development stage to identify important customer attributes and corresponding engineering characteristics. The importance of each customer attribute obtained in the HOQ affects to the quality of the final product or service. Traditionally, such importance is derived based on the assumption that customer satisfaction is linearly proportional to the product performance. In this paper, we propose a nonlinear function so as to relate the product performance with the customer satisfaction according to the Kano model. A performance goal is obtained by maximizing the total customer satisfaction under a cost constraint and the importance of each customer attribute is developed from the performance goal. Therefore, the proposed approach incorporates the Kano categories and the improvement cost in determining the importance of customer attributes.

• 한국정보시스템학회지:정보시스템연구
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• 제8권2호
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• pp.91-110
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• 1999

Recently, searching agent systems to help purchase of products between business and customer have been actively studied in Electronic Commerce(EC). However, the most of comparative searching agent systems are only provided customers with searching results by the keyword-based search, and is not support the efficient decision models to be selected products considering the customer's requirements. This paper proposes the decision agent system applied decision model as well as searching functions based on the keyword-input to be selected useful products in EC. The proposed decision agent system is consist of the user interface, provider interface, decision model. Especially, as the example of the decision model, this paper is designed and implemented the prototype of decision agent system which is normalized the searching data and value of customer's preference weight as to each attribute, and orderly provided customers with computed results. This agent system is also carried out sensitive analysis according to the reflection ratio of the each attribute.

• 산업경영시스템학회지
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• 제27권4호
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• pp.94-104
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• 2004

This paper proposed a new method to evaluate service quality attribute of perceived service quality in public sectors, using triangle fuzzy numbers and hamming distance. Our method measured the ratio of the expected and perceived service for the customers' perceived service quality. By using fuzzy numbers, This method not only overcomes linguistic variable problems but also provides more objective and direct information for service quality attributes. The discrepancy rate between expected service and perceived service that is perceived service quality is evaluated by hamming distance. To evaluate the discrepancy rate from hamming distance, we induced general solutions to compute the intersection area between two triangle fuzzy numbers and the weak or strong attributes in public sectors are clarified.

• 한국정보과학회논문지:데이타베이스
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• 제35권4호
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• pp.319-332
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• 2008

OLAP의 다차원 데이타 모델인 데이타 큐브는 많은 다차원 데이타 분석에 성공적으로 적용되었으며, 데이타 스트림 분석에도 적용하려는 많은 연구가 진행되고 있다. 데이타 스트림은 실시간에 지속적으로 방대하게 생성되며, 데이타의 분포적 특성이 빠르게 변한다는 특징을 가지며, 제한된 메모리 및 처리능력 때문에 한번만 검사하여 처리하는 것을 기본으로 한다. 때문에 데이타 스트림을 메모리에 모두 저장하는 것은 불가능하다. 또한 사용자는 모든 속성 값에 대하여 관심을 두기보다는 일정 지지율 이상을 가진 속성 값에 더욱 관심을 가지게 된다. 본 논문에서는 이러한 데이타 스트림 환경에서 데이타 큐브를 효과적으로 적용하기 위한 동적 데이타 큐브를 제안한다. 동적 데이타 큐브는 속성 값의 지지율에 따라 사용자 관심 영역을 지정하고, 속성 값을 동적으로 그룹화하여 관리한다. 이를 통해 메모리 및 처리시간을 절약하게 된다. 또한 동적으로 지지율이 높은 속성에 대한 분석 상세도를 높여주기 때문에 사용자의 관심영역을 효과적으로 보여준다. 마지막으로 실험을 통하여 제한된 메모리에서 동적 데이타 큐브가 효율적으로 동작함을 검증하였다.

• 한국정보과학회:학술대회논문집
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• 한국정보과학회 2012년도 한국컴퓨터종합학술대회논문집 Vol.39 No.1(C)
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• pp.166-168
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• 2012

바이오 문헌으로부터의 의미 있는 객체 추출 및 상호작용 관계 추출은 수 많은 바이오 문헌으로부터 유용한 정보를 얻기 위한 필수적인 과정이다. 특히 문헌으로부터 유전자 또는 단백질 이름과 같은 바이오 객체를 정확하게 인지하는 것은 새로운 객체인식의 어려움과 객체를 찾기 위한 특징 패턴의 다양성으로 인해 도전적인 과제로 남아있다. 본 논문에서는 전처리 과정을 거친 문헌 데이터로부터 12개의 의미 있는 속성들을 선택하였다. 선택된 속성에 데이터마이닝 기법중 하나인 속성 추출 기법을 적용하여 객체를 분류하는데 있어 의미 있는 속성들을 추출하였다. 특징 추출 방법과 분류 알고리즘이 분류 성능에 미치는 영향을 평가하기 위해 각 방법의 정확도를 사용하여 분류 성능을 비교였으며, Gain Ratio Attribute Evaluation과 Symmetrical Uncertainty Attribute Evaluation 기법에 의해 추출된 속성이 가장 정확한 분류 성능을 보여주었다.

• 한국유기농업학회지
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• 제30권4호
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• pp.517-528
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• 2022

This study analyzed the factors influencing the demand for processed products of ugly agricultural products targeting 300 consumers. First, the awareness of the problem of the disposal of ugly agricultural products was very high at 72%. In other words, it can be seen that consumers are highly interested in environmental issues caused by the disposal of ugly agricultural products. Second, the experience of purchasing ugly agricultural products is high at 73%, which is proof that consumers are highly aware of and likely to purchase ugly agricultural products. Third, 77.6% of the respondents said they were willing to purchase processed ugly agricultural products. In other words, it was found that the intention to consume ugly agricultural products was sufficient. Finally, the conjoint analysis was applied to analyze the attribute value of ugly agricultural products. As a result of calculating the total utility of the optimal properties and optimal properties of the ugly fruit fermented, the total utility of the optimal properties was 0.778, the price was 0.481, the eco-friendly certification was 0.004, and the fruit syrup ratio was 0.294.

• The Journal of Asian Finance, Economics and Business
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• 제7권2호
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• pp.221-228
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• 2020

This study suggests an alternative to the conventional collaborative filtering method for predicting consumer choice, using case-based reasoning. The algorithm of case-based reasoning determines the similarity between the alternative sets that each subject chooses. Case-based reasoning uses the inverse of the normalized Euclidian distance as a similarity measurement. This normalized distance is calculated by the ratio of difference between each attribute level relative to the maximum range between the lowest and highest level. The alternative case-based reasoning based on similarity predicts a target subject's choice by applying the utility values of the subjects most similar to the target subject to calculate the utility of the profiles that the target subject chooses. This approach assumes that subjects who deliberate in a similar alternative set may have similar preferences for each attribute level in decision making. The result shows the similarity between comparable alternatives the consumers consider buying is a significant factor to predict the consumer choice. Also the interaction effect has a positive influence on the predictive accuracy. This implies the consumers who looked into the same alternatives can probably pick up the same product at the end. The suggested alternative requires fewer predictors than conjoint analysis for predicting customer choices.