• Journal of the Korean Society for Library and Information Science
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• v.41 no.1
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• pp.345-372
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• 2007

In this study, the intellectual structure of Records Management & Archival Science in Korea was analyzed using document clustering, a widely used method of text mining, and document similarity network analysis. The data used in this study were 145 articles written on the subject of Records Management & Archival Science selected from five major representative journals in the field of Library & Information Science in Korea, published from 2001 to 2006. The results of cluster analysis show that the core subject areas are "electronic records management and digital Preservation," "records management policy and institution," "records description and catalogues." and "records management domain and education." The results of document analysis, which is more detailed than cluster analysis, show that "digital archiving," a specialized subject in digital preservation, plays a central role. The results of serial analysis, which proceeds according to a timeline, show the emergence of "archival services" as a new subject area.

• Journal of Korean Society of Archives and Records Management
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• v.6 no.1
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• pp.113-136
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• 2006

This study aims for the above mentioned. After all, through the analysis of Electronic Question/Answering Function to understand a user's demand under online circumstances, groping for the method to provide an appropriate Archival Information Service is the most important thing. For this, in this study, it researched the users interviews and the research related to users as a precedence study, and the studies having examined the state of demanding information by users through analyzing the e-mail actually. Additionally, by looking over the study of Library and Information Science that is activated in a field of Electronic Question/Answering Function rather than Archival Science, as a matter of fact, the study has come up with the standard for analyzing Electronic Question/Answering Function. And based on the precedence study, the instances for the National Archives from USA, England, Australia and Canada were analyzed, and the chance of activating Archival Information Service were tried to grope for in the study. This study might be one of methodologies in examining the users study that is not activated yet in Archival Science. Therefore, the users study can be carried out in various methods as well as Electronic Archives/Answering Service. This study might be the important information in providing far better Archival Information Services. It is desirable that based on this opportunity, the study related to the various users by examining not only Electronic Archives/Answering Function but also Question/Answering of the users and the Archivists in the filed to the larger extend will be activated for Archival Science.

• Journal of the Korean Society for information Management
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• v.35 no.3
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• pp.215-244
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• 2018

The role of archives and records centers is expanding, however many potential users are not aware of the importance of the records and archives. As a method to improve the archival information services to users, in this study, we developed chatbot that supports the interaction between the users and the archives and records centers. Thus we examined the specific development procedures and methods, analyzed user requests and questions of the archives and records center of Myongji university as a case, and conducted a logical structure design for chatbot development. After building the chatbot based on IBM Watson Conversation and Kakaotalk messenger, we were able to find how the chatbot interacted with the users through a pilot run. Based on the experience of developing information service chatbot, the implications related the introduction of the chatbot were suggested which include determination of the level of the chatbot, analysis of the user requests, selection of the tool for the chatbot, and syntax setting for the conversational interaction.

• Journal of Korean Society of Archives and Records Management
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• v.15 no.3
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• pp.219-245
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• 2015

Archives should promote services to users using various outreach service methods. Although the archives' tour program is one of the effective means of services, there has been few studies on the archival tour program. This study investigated archival tour programs and tried to suggest a desirable tour program, with the Korean Presidential Archives as a case. For this study, four U.S. Presidential Libraries' tour programs were investigated and analyzed. Also, tour programs offered in similar organizations in Korea, such as Kim Daejung Library, Diplomatic Archives of the Ministry of Foreign Affairs, and National Library of Korea, were analyzed. Current tour programs offered by the Korean Presidential Archives were also analyzed and some limitations were identified. Based on the characteristics of the Korean Presidential Archives, which will be moved to independent building in Sejong City soon, desirable direction to organize tour programs for various user groups were suggested.

• Journal of Korean Society of Archives and Records Management
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• v.22 no.1
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• pp.201-217
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• 2022

This study aims to use Wikidata to increase access to archival resources and see ways to share and reuse constructed data. To this end, the status of digital archives locally and abroad was identified using the description standard of archival resources in the digital environment discussed in the archival science field and the research related to data management and sharing of digital archives. The structure and characteristics of Wikidata were identified, and cases of digital archives applying Wikidata were investigated. The case analysis suggested implications for data sharing and reuse as well as the considerations for applying Wikidata to digital archives. The results of this study can be used as preliminary data for developing services using Wikidata in the actual archive field by understanding the recent trends in data open and sharing related technologies in constructing digital archives.

• Journal of Korean Society of Archives and Records Management
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• v.8 no.1
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• pp.27-43
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• 2008

In this study, educational service programs of archives have been reviewed through articles and case studies. As a result, five main educational services of archives were found. First, educational services are provided to K-12 students and teachers. Secondly, most educational services have focused on application of primary resources connected to current educational courses. Thirdly, cooperations among teachers, education experts, and archivists have been proceeded. Fourth, besides the direct instructions, printed materials and web based educational contents were also provided for students. Fifthly, utilization of primary resources were applied not only to history area, but also many subject areas such as social science, arts and humanities.

• The Korean Journal of Archival Studies
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• no.45
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• pp.83-120
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• 2015

Record Information Services is an aggressive action of connecting documentaries focusing on the information needs of user. However, recent studies on the parliament's written information service recognize the necessity that it should segment the user's information requests, and provide personalized service, but have not discussed for specific cases or measures. While the importance of Web services written with the proliferation of information and popularization of the Web is emerging right to know but, it is not being performed properly by lack of sufficient manpower and budget along with lack of recognition in hands-on sites upon the user analysis. So, while increasing the efficiency of the hands-on workers of Record Information Services, the introduction of analytical tools that can be utilized in low budget agencies is needed. Web analytics is to analyze the behavior by analyzing Web logs which web users have left you visit the site. To estimate the behavior they want to request information of the analyzed Web user aims to provide a Web service, the Web service further continued improvement. There are several types that include among them Google Analytics offering a variety of analysis items for free and all over the world, many people are already using. This study introduces a Google Analytics web analytics focused and proposes a service improvement plan with specific web user segmentation analyzes the cases of Korea Democracy Foundation of Open Archives introduces them to the actual institutions.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.11 no.1
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• pp.125-144
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• 2000

This article survey the process of establishment, the organizations, the functions, and the collections of state archives in America. They have developed separately each other through the 20th century. They have various types of organizational structures, functions, services, recources, and collections like scale of each state.

• Journal of the Korean Society for information Management
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• v.25 no.3
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• pp.321-338
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• 2008

To develop a public services framework for the promotion of the public records use of the regional archives in Korea, we analyzed the previous related studies and observed the public services of the renowned overseas regional archives through the we sites. Then, the web 2.0 technology and its application to archives services have been studied. Based on the analysis, a public services framework consisting of 4 phases such as basic services, extended services I, extended services II, interactive services was developed. This framework of 4 phases is not a fixed universal system. Each of the regional archives would select the services they offer according to the budget, personnel, as well as the user community. Finally, community survey, user satisfaction evaluation, and the establishment of specific service guidelines are suggested for the advancement of the public services.

• Journal of Korean Society of Archives and Records Management
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• v.18 no.1
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• pp.49-77
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• 2018

As the teaching environment of schools has significantly shifted toward using various types of educational contents, the need for the use of educational contents as class resources has increased. Having an archive is an effective way of organizing information that can provide various educational contents. The National Archives (TNA) of the UK has been actively producing and providing educational contents for teachers and students for a long time. The purpose of this study is to analyze in depth the detailed examples and structure of the contents, the process of producing educational contents, and the methods of providing various contents of the TNA, which systematically provides diverse educational contents. It intended to help archivists discover the educational values of archives in providing users with various types of educational contents. Then, the study compared the analysis results with the National Archives of Korea and suggested for its improvement, as well as that of other archives in the country.