• 제목/요약/키워드: and Service Assessment

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중소기업을 위한 지식서비스 수요 조사 모형 개발 (The development of knowledge service needs assessment model for small and medium-sized businesses)

  • 맹윤호;유선희;서진이
    • 지식경영연구
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    • 제16권4호
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    • pp.169-190
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    • 2015
  • The status of small and medium-sized enterprises has been changed into more independent business entities rather than simply subcontractor so that the utilization of specialized knowledge has been much more necessary for the survival in the market. However, small and medium-sized enterprises, it is difficult to sufficient investment in knowledge services due to limited resources relative to large enterprises and demand for knowledge services business of government support is growing. For this reason, it is important to measure accurately the demand for knowledge services of small and medium-sized enterprises in knowledge management for effective utilization of knowledge service. In this study, we analyzed previous studies on small and medium-sized enterprises knowledge services that can be utilized in a comprehensive way. As a result, we developed knowledge service needs assessment model based on five critical success factors for continual growth and 12 types of knowledge service. This model has been modified and supplemented through expert meeting using delphi research method and topic modeling analysis using secondary data. This study is attempted to appropriately measure necessary knowledge services for small and medium-sized enterprises so that generated the evaluation model of knowledge service demands, comprehensively dealing with core knowledge services for many kinds of business entities. It is expected that the developed model will be a useful tool to understand and evaluate knowledge services demands of enterprises.

중등 예비 화학교사의 수행평가 개발 과정에서 나타나는 교과교육학 지식(PCK) 요소의 특징 (The Characteristics of the PCK Components of Pre-Service Secondary Chemistry Teachers Considered in Developing Performance Assessment)

  • 노태희;이재원;강석진;한재영;강훈식
    • 한국과학교육학회지
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    • 제37권2호
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    • pp.291-299
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    • 2017
  • 이 연구에서는 예비 화학교사의 수행평가 개발 과정에서 나타나는 교과교육학 지식(PCK) 요소의 특징을 분석하였다. 예비교사 8명이 연구에 참여하였고, 이들은 수행평가 워크숍 후 구상 단계, 구체화 단계와 조별 논의 단계를 거쳐 수행평가를 개발하였다. 활동 과정에 대한 녹음 및 녹화와 반구조화된 면담을 실시하였다. 분석 결과, 개별적인 개발 단계에서 나타난 PCK 요소는 과학 평가에 관한 지식에 편중되어 있었다. 교육과정, 교수 전략, 학생에 관한 지식의 비중은 낮았으며 학생에게 제공되는 피드백도 고려되지 않았다. 구상 단계보다 구체화 단계에서 평가의 공정성과 객관성을 중시하는 전통적 평가 지향이 강하게 나타났다. PCK 요소 사이의 연계는 구상 단계에서 과학 교수 전략에 관한 지식을 중심으로 이루어졌다. 구체화 및 조별 논의 단계에서 PCK 요소 사이의 연계는 거의 나타나지 않았다. 조별 논의에서 나타난 PCK 요소의 특징은 구체화 단계와 유사하였다. 조별 논의를 통하여 예비교사들이 고려하지 못했던 일부 PCK 요소가 보완되었으나 논의가 주로 전통적 관점에서 이루어졌다.

환경영향평가 정보지원시스템 개선을 위한 공간정보 오픈플랫폼 활용방안 (A Study on Application of Open Platform of Spatial Information for Improvement of Environment Impact Assessment Supporting System)

  • 송대호;류지원;정응호
    • 한국지리정보학회지
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    • 제18권1호
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    • pp.105-119
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    • 2015
  • 본 연구에서는 현행 환경영향평가 시행에 제공되고 있는 환경영향평가정보지원시스템(EIASS)의 서비스 기능 가운데 가장 실무적 활용도가 많은 환경지리정보서비스시스템(EIAGIS)의 기능을 개선하기 위하여 공간정보오픈플랫폼(Vworld)의 오픈API서비스기능의 활용방안을 실제 환경영향 평가가 시행된 사례를 대상으로 제시하였다. 연구내용을 요약하면 다음과 같다. 먼저 환경영향평가 시행에 있어 실제 EIAGIS의 활용도는 DB의 갱신한계와 2D위주의 낮은 품질의 지형정보 제공 등으로 인하여 매우 저조하였다. 이에 대한 개선방안으로 현재 국토부에서 제공하고 있는 Vworld의 오픈API서비스기능을 활용하여 환경영향평가를 시행하는 실무 수요자의 요구에 맞는 새로운 서비스 개발이 가능하다는 것을 제시하였다. 향후 Vworld을 활용한 EIASS를 구축할 경우 사업계획수립 초기단계에서 사업대안의 설정에 유용한 정보를 제공하는 컨설팅 역할을 수행할 수 있으며, 환경영향평가 시 맞춤형 정보제공이 가능하여 협의기관과 평가대행자간의 동일한 프로그램을 사용함으로서 평가서의 신뢰도 향상과 신속한 협의가 기대될 것으로 예상된다.

병원 급 보험심사자의 업무 특성에 따른 효과 분석 (Insurance Claims Review and Assessment Task Effects on the Insurance Claims Reviewer and Evaluator in Hospitals)

  • 이고은;김경화
    • 보건의료산업학회지
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    • 제11권1호
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    • pp.27-42
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    • 2017
  • Objectives : This study analyzes the characteristics of hospital organization structures, insurance claims reviews and assessment tasks and their effects on hospitals in Pusan. Methods : The data for this study were collected through interview and self-administered surveys in 109 hospitals. The study included only - hospitals with a minimum of 50beds and excluded those providing only dental, psychiatric, or long-term care. Results : The findings of this study state that the number of beds has an influence on the organizitional structure. Conclusions : Hospital managements should seek human resources management(the insurance claims reviewer and evaluator) schemes that take into account the characteristics of the medical institution. In addition, insurance claims review and assessment tasks in hospitals require considerable knowledge and experience, and hospitals should be equipped with staff that have the relevant expertise. Therefore, to further deepen knowledge, comprehensive training should be continuously carried out in order to produce specialists in claims review and assessment.

A Comparison of ES and PARK Maritime Traffic Risk Assessment Models in a Korean Waterway

  • Nguyen, Thanh Xuan;Park, Young-Soo;Smith, Matthew Vail;Aydogdu, Volkan;Jung, Chang-Hyun
    • 해양환경안전학회지
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    • 제21권3호
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    • pp.246-252
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    • 2015
  • This paper compared the consistency of the Environment Stress(ES) model and the Potential Risk Assessment Model (PARK model, which was developed based on a Korean mariner risk perception) for the Busan adjacent waterway. Evaluation of accuracy and comparison of these two models have been made by Vessel Traffic Service (VTS) officers in the Busan VTS Centre. The assessment results of Busan waterway show that the PARK model is more consistent than the ES model as follows. (1) The difference between assessment results applying ES model and PARK model with risk degree of VTSOs were 34% and 5% respectively in six typical traffic situations. (2) The assessment using PARK model is more suitable and identical with the VTSOs opinion in his or her duty time.

인더스트리 4.0을 위한 고장예지 기술과 가스배관의 사용적합성 평가 (Prognostics for Industry 4.0 and Its Application to Fitness-for-Service Assessment of Corroded Gas Pipelines)

  • 김성준;최병학;김우식
    • 품질경영학회지
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    • 제45권4호
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    • pp.649-664
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    • 2017
  • Purpose: This paper introduces the technology of prognostics for Industry 4.0 and presents its application procedure for fitness-for-service assessment of natural gas pipelines according to ISO 13374 framework. Methods: Combining data-driven approach with pipe failure models, we present a hybrid scheme for the gas pipeline prognostics. The probability of pipe failure is obtained by using the PCORRC burst pressure model and First Order Second Moment (FOSM) method. A fuzzy inference system is also employed to accommodate uncertainty due to corrosion growth and defect occurrence. Results: With a modified field dataset, the probability of failure on the pipeline is calculated. Then, its residual useful life (RUL) is predicted according to ISO 16708 standard. As a result, the fitness-for-service of the test pipeline is well-confirmed. Conclusion: The framework described in ISO 13374 is applicable to the RUL prediction and the fitness-for-service assessment for gas pipelines. Therefore, the technology of prognostics is helpful for safe and efficient management of gas pipelines in Industry 4.0.

Non-destructive Evaluation Method for Service Lifetime of Chloroprene Rubber Compound Using Hardness

  • Park, Kwang-Hwa;Lee, Chan-Gu;Park, Joon-Hyung;Chung, Kyung-Ho
    • Elastomers and Composites
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    • 제56권3호
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    • pp.124-135
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    • 2021
  • Evaluating service lives of rubber materials at certain temperatures requires a destructive method (typically using elongation at break). In this study, a non-destructive method based on hardness change rate was proposed for evaluating the service life of chloroprene rubber (CR). Compared to the destructive method, this non-destructive method ensures homogeneity of CR specimens and requires a small number of samples. Thermal accelerated degradation test was conducted on the CR specimens at 55, 70, 85, 100, and 125℃, and the tensile strength, elongation at break, and hardness were measured. The results of the experiment were compared to those of the accelerated life evaluation method proposed in this study. Comparing the analyzed lives in the high temperature region (70, 85, 100, and 125℃), the difference between the service lives for the destructive method (using the elongation at break) and non-destructive method (using the hardness) was approximately 0.1 year. Therefore, it was confirmed that the proposed non-destructive evaluation method based on hardness changes can evaluate the actual life of CR under thermally accelerated degradation conditions.

한방의료기관평가에 대한 한방의료기관 근무자의 인지도 (A Study on Cognition of Oriental Medical Hospital Employees on the Oriental Medical Institution Assessment)

  • 전현숙;정상혁;유승흠;정우상
    • 대한한의학회지
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    • 제29권4호
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    • pp.114-122
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    • 2008
  • Objectives: To determine the factors affecting the assessment of Oriental medical institutions under the Oriental Medical Institution Assessment System and thereupon, provide for some basic data and alternative measures for assessment of Oriental medical institutions. Methods: The researcher sampled 320 people employed by 26 Oriental medical institutions designated as model Oriental medical institutions subject to assessment in 2008 and 2009 and thereupon, used a structured and open-ended survey table for them to collect the data. The size of the final sample was n=302. Results: The Oriental medical institution staff were highly aware of the Oriental medical institution assessment (OMIA), After adjusting the other factors by multiple regression, the factors affecting such recognition were different significantly depending on age (those in their 30's), types of job (nurses and treatment assistants) and locations of hospital (GyeongSang-do). The staff expected the OMIA could helpful for improving facilities and system of hospitals, thus promoting satisfaction of patients. To do so, they felt it necessary to develop an assessment scale reflecting the special conditions besetting the Oriental medical institutions as well as the indices for improvement of Oriental medical service quality. Conclusion: It is hoped that this study will be followed up by future studies which will comparatively analyze Oriental medical institution staff's perception of the assessment system before and after its operation and thereby, suggest some ideal policy alternatives for assessment of the Oriental medical institutions. Furthermore, future studies are requested to research into Oriental medical institution staff's needs and consumers' needs as well in consideration of the characteristics of the Oriental medical institutions and thereupon, suggest some alternatives for continued education, development of the assessment tools, methods and policies.

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우리나라 병원의 환자안전 향상을 위한 활동 현황 (Patient safety practices in Korean hospitals)

  • 황수희;김명화;박춘선
    • 한국의료질향상학회지
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    • 제22권2호
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    • pp.43-73
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    • 2016
  • Purpose: The aims of this study were to assess the presence of core patient safety practices in Korean hospitals and assess the differences in reporting and learning systems of patient safety, infrastructure, and safe practices by hospital characteristics. Methods: The authors developed a questionnaire including 39 items of patient safety staffing, health information system, reporting system, and event-specific prevention practices. The survey was conducted online or e-mail with 407 tertiary, general and specialty hospitals. Results: About 90% of hospitals answered the self-reporting system of patient safety related events is established. More than 90% of hospitals applied incidence monitoring or root cause analysis on healthcare-associated infection, in-facility pressure ulcers and falls, but only 60% did on surgery/procedure related events. More than 50% of the hospitals did not adopted present on admission (POA) indicators. One hundred (80.0%) hospitals had a department of patient safety and/or quality and only 52.8% of hospitals had a patient safety officer (PSO). While 82.4% of hospitals used electronic medical records (EMRs), only 53% of these hospitals adopted clinical decision support function. Infrastructure for patient safety except EMRs was well established in training, high-level and large hospitals. Most hospitals implemented prevention practices of adverse drug events, in-facility pressure ulcers and falls (94.4-100.0%). But prevention practices of surgery/procedure related events had relatively low adoption rate (59.2-92.8%). Majority of prevention practices for patient safety events were also implemented with a relatively modest increase in resources allocated. Conclusion: The hospital-based reporting and learning system, EMRs, and core evidence-based prevention practices were implemented well in high-level and large hospitals. But POA indicator and PSO were not adopted in more than half of surveyed hospitals and implementation of prevention practices for specific event had low. To support and monitor progress in hospital's patient safety effort, national-level safety practices set is needed.

선별급여 도입이 위암수술의 건강보험 진료비 및 진료행태에 미치는 영향 (Impact of Selective Health Benefit on Medical Expenditure and Provider Behavior: Case of Gastric Cancer Surgery)

  • 조수진;고정애;최연미
    • 보건행정학회지
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    • 제26권1호
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    • pp.63-70
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    • 2016
  • Background: Selective health benefit was introduced for decreasing economic burden of patients. Medical devices with economic uncertainty have been covered as selective health benefit by National Health Insurance since December 2013. We aimed to analyze impact of selective health benefit to medical expenditure and provider behavior focused on electrosurgery (ultrasonic shears, electrothermal bipolar vessel sealers) for gastric cancer patients covered since December 2014. Methods: We used the National Health Insurance claims data of 2,698 patients underwent gastric cancer surgery between August 2014 and March 2015. Medical cost and patient sharing per inpatient day were analyzed to verify that covering electrosurgery increased medical expenditure and changed provider behavior from open surgery to endoscopic or laparoscopic surgery. Additionally, we analyzed the claim rate of medical device or goods relating gastric endoscopic and laparoscopic surgery. Results: Medical cost and patient sharing per inpatient day were increased after covering electosurgery as selective health benefit (39,724/1,421 won). However, there were no medical expenditure increases after adjusting claim of electosurgery and patient sharing was decreased 1,057 won especially. The coverage of selective health benefit did not increase the claim rate of medical device or goods related endoscopic or laparoscopic surgery, either. Conclusion: Covering electosurgery decreased patient economic burden and did not change of provider behavior. Expanding selective health benefit is needed to decrease economic burden of severe patients. Further study should evaluate the long term effect with accumulated data.