• Journal of Korean Library and Information Science Society
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• v.33 no.4
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• pp.61-83
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• 2002

This study is to investigate extensively the complaint responses of the academic library users, with a special regard to those in Daegu Metropolitan City and in Kyungpook Province. It selects and analyzes empirically some of the antecedents of the complaining intentions including perceived severity of dissatisfaction perception of free use, attitude toward complaining, cost of the complaining, likelihood of success, product/service importance, external attributions and loyalty; and complaint intentions including exit intention, voice(redress seeking) intention, negative word-of-mouth intention and third party complaints intention of the academic library users, based on the theoretical backgrounds. Final data through questionnaires are obtained from 582 unsatisfied academic library users in 5 universities in those areas, 542 of them analysed with SPSS 11.0 for Windows.

• Korean Journal of Health Education and Promotion
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• v.32 no.5
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• pp.1-15
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• 2015

Objectives: This study aimed to identify general characteristics of health status and health behavior of adolescents in accordance with their purposes with internet. Methods: Based on Adolescent Health Behavior Online Survey (KYRBS) in 2014, a total of 57,333 adolescents who had used internet were examined in this study. Results: Users for non-academic purposes were associated with male, low grades, low education level of parents, low income level, being apart from parents, being without any consulting partners, being with one parent families, low perceived health status, the experience suicidal ideation and negative health behavior such as alcohol and tobacco. In particular, these trends were appeared strongly by internet users for the purpose of the non-academic purposes. Male among high grades is shown to be mostly Academic internet users and they were more likely to have problems with some health behaviors such as exercise frequency and smoking. Conclusions: Target population should be internet users for only non-academic purposes to prevent internet addiction of adolescents. Internet addiction prevention program should be provided in terms of mental health and problematic behavior. Additionally, health behavior of internet over user for only academic purposes should be concerned.

• Journal of the Korean Society for Library and Information Science
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• v.41 no.2
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• pp.135-159
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• 2007

The purpose of this study is to analyze the casual relationships of the service qualify, the satisfaction of the users, and the loyalty of the users on the academic libraries. The study develops a model and a hypothesis based on the previous researches, and testifies through multiple regressions and path analysis using questionnaires from 266 academic library users(undergraduate students and graduate students) in the C University. The result of this study is summarized as the following: the service qualifies of e-service, contents, and librarians significantly influences the satisfaction of the users-undergraduate students on the qualifies of library space/environment and contents, and graduate students on the qualities of e-service and librarian. The satisfaction of the users and the quality of e-service are the variables that influence the loyalty of the users. The quality of e-service is an important variable that influence both the satisfaction and the loyalty of the users in academic libraries.

• 한국경영정보학회:학술대회논문집
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• 2007.06a
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• pp.115-119
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• 2007

Huge amount of useful information is getting added to the academic digital world everyday, This digitalized information is heterogeneous and remained limited to a local domain only. How to integrate and share this scattered knowledge with simplicity remained a big challenge. In this paper, we propose a prototype of web application for accomplishing above task using web 2.0 features; it makes traditional academic digital libraries to form as a special case of collaborative environment. This application enables users to customize their own resources to form their own virtual digital library. Further users can utilize personalized information of other users working in similar research domain to form true collaborative environment. The model and framework for the new look of academic digital library is presented.

• Journal of Korean Library and Information Science Society
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• v.36 no.3
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• pp.189-211
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• 2005

The purpose of this study is identify users satisfaction for an academic library in order to investigate problems in academic library management and to create library development strategies. This study, also, includes relative functions between academic education and academic libraries. Research method for this study is occupied a survey for undergraduate students in K University Results of the survey can be regarded as users needs and can used for fundamental data and an assessment measure in order to develop an academic library operation plan.

• Journal of the Korean Society for Library and Information Science
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• v.36 no.4
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• pp.123-145
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• 2002

This study Is to investigate extensively the complaint responses of the academic library users, with a special regard to those in Daegu Metropolitan City and in Kyungpook Province. It selects and analyzes empirically some of the antecedents of the complaining behaviors including perceived severity of dissatisfaction, perception of free un, attitude toward complaining, cost of the complaining, likelihood of success, product/service importance, external attributions and loyalty : and complaint responses including exit, voice(redress seeking), negative word-of-mouth and third party complaints, of the academic library users, based on the theoretical backgrounds. Final data through questionaries are obtained from 582 unsatisfied academic library users in 5 universities in those areas, 542 of them analysed with SPSS 11.0 for Windows.

• Journal of Information Science Theory and Practice
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• v.7 no.4
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• pp.33-44
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• 2019

Altmetrics measure the frequency of references about an article on social media platforms, like Twitter. This paper studies a variety of factors that affect the popularity of articles (i.e., the number of article mentions) in the field of psychology on Twitter. Firstly, in this study, we classify Twitter users mentioning research articles as academic versus non-academic users and experts versus non-experts, using a machine learning approach. Then we build a negative binomial regression model with the number of Twitter mentions of an article as a dependant variable, and nine Twitter related factors (the number of followers, number of friends, number of status, number of lists, number of favourites, number of retweets, number of likes, ratio of academic users, and ratio of expert users) and seven article related factors (the number of authors, title length, abstract length, abstract readability, number of institutions, citation count, and availability of research funding) as independent variables. From our findings, if a research article is mentioned by Twitter users with a greater number of friends, status, favourites, and lists, by tweets with a large number of retweets and likes, and largely by Twitter users with academic and expertise knowledge on the field of psychology, the article gains more Twitter mentions. In addition, articles with a greater number of authors, title length, abstract length, and citation count, and articles with research funding get more attention from Twitter users.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.24 no.4
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• pp.115-131
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• 2013

The goal of this study is to analyze use patterns of library collections using circulation statistics of academic library user's. For this purpose, the 264,804 circulation-related data of A-academic library which were occurred between March 2012 and February 2013 were collected and used. Five patterns of common user group (undergraduate, graduate students, professors, staffs, the others users) are identified for this study. Gross circulation statistics was analyzed and compared for different users groups and for different subjects. And based on these analysis results, author understood degree of collection use by subject, degree of collection use by user groups, latest materials preference in collection use by subject, latest materials preference in collection use by user groups.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.22 no.2
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• pp.63-79
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• 2011

This study tried to provide users with customized services by applying the CRM theory of the MyLibrary functions of the academic library system. The first data were collected through documentary survey and homepage survey, and case study of domestic and overseas college libraries was performed and 3 systems among academic library systems were selected to conduct a survey with their librarians and users of the academic libraries. It was found that librarians in charge of each function of services didn't much utilize information data of users created in the MyLibrary functions. As for an improvement method, it was suggested that systematic management to raise recognition on CRM and utilize it as feedback data is required in order to provide high quality services as well as customized information services to users based on data created in MyLibrary.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.15 no.2
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• pp.241-254
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• 2004

This study reviews academic library users' information needs, use behaviors, and information literacy by examining previous literature related to academic library use study. The information academic library users want most is information about how to use library such as a circulation policy. Only about 10% of library users' information needs requires reference librarian's professional knowledge and skills. The sign and information system of the library should be improved and revised in order to reduce the redundant how-to questions. When academic library users attempt to do subject searches through online library system, they experience difficulties to find the right menu on the library's interface. The study recommends that special efforts should be made for user education for utilizing research information since user's information utilizing ability is unexpectedly low.