• Journal of the Korea Society of Computer and Information
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• v.26 no.3
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• pp.147-154
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• 2021

The purpose of this study is to analyze the impact about emotional labor of sales service workers. Collected data were statistically processed by PASW 18.0 program using reliability, frequency analysis, T-test, one-way ANOVA, correlation and multiple regression analysis. The results were as follows. First, it was found that the sales service workers had higher deep acting than the surface acting of emotional labor. Second, it was found that altruism differed according to working period, conscientiousness according to gender, and work-family conflict according to age, marital status, and average customer response time per day. Third, the higher the surface acting of emotional labor, the higher the altruism. And the higher the deep acting, the less job burnout and work-family conflict decreased, and the altruism and conscientiousness increased. Fourth, as a result of analyzing the relative influence of variables related to emotional labor, the variable that has the greatest influence was the deep acting of emotional labor.

• The Journal of Asian Finance, Economics and Business
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• v.6 no.1
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• pp.249-259
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• 2019

Studies looking at many aspects of SNS addiction have dramatically increased in recent years. Most of the SNS addiction research has focused on individual behaviors. There is little academic research about SNS addiction in the workplace. This study, therefore, plans to examine the organizational behaviors related to SNS addiction in the workplace. We investigate whether negative behaviors in the workplace induce SNS addiction, and how SNS addiction influences the organizational or social attitudes of employees. We also explore the possible mediating effect of SNS addiction. We use an online survey and collected 285 responses from office workers in South Korea. The results tested by a structural equation modeling indicate, first, that both abusive supervision and workplace bullying have aroused SNS addiction among employees; second, employees' SNS addiction increases both from work-to-family-conflicts and family-to-work-conflicts; and third, SNS addiction fully mediates the relationship between abusive supervision and workplace bullying, as well as the relationship among abusive supervision, workplace bullying, and work-family conflicts. The study finds that abusive supervision and workplace bullying are important antecedents of SNS addiction, and that SNS addiction affects conflicts in both work-to-family and family-to-work situations. Therefore, companies should be cognizant of potential mediating influences in monitoring employees' SNS usage in order to improve their work environments.

• 한국사회정책
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• v.19 no.3
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• pp.215-245
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• 2012

The purpose of this study is to examine pathways of factors that influence job satisfaction for full-time and part-time married female employees with children of 18 or under and to compare path coefficients for two groups. Simultaneously analyzing multiple populations, we found that the path model was appropriate for both groups with significant differences in path coefficients. Income, workplace size, husband's support for wife's work, and work-to-family conflict had direct effects on job satisfaction for both groups whereas health had a direct effect only among full-time workers. Family-to-work conflict had an indirect effect for both types of workers, while health had an indirect effect among full-time employees only, and income and having children under school age among part-time employees only. The results indicate that differentiated approaches to increase job satisfaction for full- and part-time employees are needed.

• Journal of Family Resource Management and Policy Review
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• v.10 no.2
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• pp.87-105
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• 2006

The goal of this study is to analyze the complicated and diverse nature of the relationship between work and family life for the study paper instructors of whom are married women. The survey data for these analyses were from an in depth interview which was conducted with the 21 contingent female workers as study samples. They are the married women, who started to work or returned to work after an absence to raise a family. The results showed that in reality the contingent female worker faced worse working conditions than the full time female labour force, even if women were determined to be a study paper instructor to meet work and family demand. It was the contingent women worker with a short time work experience who were in the worst position tlo adjust their working arrangements to suit their family needs and were confronted with the greater inter-role friction as a vulnerable group. The study revealed that instrumental and emotional support of husband has a positive effect on maintaining job role and lessening role conflicts and stress of the women. The work/family relationship indicated its double side, conflict and support. The women simply could not afford to depend on the psychological support form family in the midst of the inferior employment conditions and the absence of social support. This strategy, however, was based on the family ideology and the patriarchal gender division of labor. It caused the overload, stress and poor health of women involving some risk to give up the work.

• International Journal of Human Ecology
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• v.10 no.2
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• pp.1-12
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• 2009

The purpose of this study was to explore the dynamics of stepfamilies and the adjustment difficulties such families may experience. The study describes some sociodemographic characteristics of a sample of 117 stepfamilies. The independent variables were stresses due to adjustment difficulties, which were defined as "role strains". Sociodemographic variables included gender, family income level, length of time since remarriage, type of stepfamily, and the existence of any children born to the new marriage. The dependent variable was the extent of stepfamily adjustment, expressed as a scale. The factors influencing family adjustment included stepparent gender, family income level, type of stepfamily, and various role strain variables (family boundary ambiguity, role conflict, etc.). Practical recommendations for social work are made and possibilities for future research in this area are discussed based on the results of this study.

• Journal of Korean Academy of Nursing Administration
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• v.19 no.2
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• pp.207-216
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• 2013

연구목적: 본 연구는 병원간호사에게 보다 편안하고 건강한 업무환경을 제공하는 것의 중요성을 병원관리행정가, 교육가, 간호관리자에게 알려주는데 필요한 기초 자료를 제공하고자 수행하였다. 연구방법: 연구진행에 동의한 5개의 종합병원을 선정하여 구조화된 설문지를 이용하여 2010년 7월에 자료를 수집하였다. 연구결과: 직무만족도에 가장 큰 영향을 미치는 요인으로는 간호실무환경으로 긍정적인 영향을 미치는 것으로 나타났으며, 그 다음은 업무-가족 갈등으로 부정적 영향을 미치는 것으로 나타났다. 설명변수는 직무만족도를 39% 설명하는 것으로 나타났다. 결론: 본 연구의 결과 간호실무환경과 업무-가족 갈등이 간호조직에서의 성과인 직무만족도에 중요한 요인으로 나타났다. 따라서 업무환경을 더 매력적으로 만들고, 업무-가족 갈등을 감소시키는 전략은 경력간호사의 보유와 질적 간호를 향상시키는데 도움이 될 것이다.

• The Journal of the Korea Contents Association
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• v.18 no.1
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• pp.561-572
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• 2018

Female tollgate workers are known to be the most highly exposed to job stress in the service industry. However, there have been few studies on female tollgate workers. This study was thus performed to verify the mediator effect of work-family conflicts in the relationship between job stress and turnover intention of female tollgate workers. A survey was carried out in May, 2016, and the final data were obtained from 183 female tollgate workers by quota sampling. The major result was that their job stress significantly influenced on turnover intention, and work-family conflicts between the two variables were partially mediated. On the basis of the outcomes, first, further studies are needed to develop customized supporting programs for the female tollgate workers; second, internal efforts, such as psychological and social support programs such as Employee Assistance Programs (EAPs), should be launched for the workers at the enterprise level; third, national attention must be paid to improve the work environments of female tollgate workers.

• Journal of Families and Better Life
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• v.17 no.3
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• pp.83-92
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• 1999

Many Policies were made to increase women's employment since the latter half of the 1980s in Korean. But work-family conflict of married women can not be solved without reducing the household work load, because all of Korean wives have the responsibilities of household work. So this study aims to establish the supporting system of household work in the women's policies. For this purpose this study examine the actual conditions for supporting the household work. And supporting system and strategies for policy making related to household work and suggested. Supporting system includes arrangement in household raise in social consciousness improvement of market circumstance establishment of relating acts and public facilities.

• Journal of Family Resource Management and Policy Review
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• v.5 no.2
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• pp.1-12
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• 2001

One of the fastest-growing job categories for women in both the developed and the developing nations of the world is that of self-employment. In 1990 women accounted for 29% of all self employed workers. In Korea, self-employed women including unpaid family workers accounted for 40.4% of all female workers. They are in economically low status and have heavy workload. So, this study examines the real state and problems of self-employed woman. For this purpose, the transition of the number of self-employed women is nationally compared. And the statistical data and time use data on them and role conflict due to paid work and household work are presented. In the future society, self-employment will be a good alternative to self-realization and career for women. So, for self-employed women, following education is needed according to stages of business and characteristics of managers; entrepreneurship, management, and balance of work and family.

• Safety and Health at Work
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• v.11 no.3
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• pp.353-360
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• 2020

Background: Urban bus drivers work under conditions that are among the most demanding, stressful, and unhealthy with higher rates of mortality and morbidity as well as absenteeism and turnover. Methods: Drawing on the job demand-resource model, this study investigates the impacts of job characteristics on emotional exhaustion and the effects of emotional exhaustion on job outcomes (including job satisfaction, life satisfaction, organizational commitment, and turnover intention) in the context of bus drivers. Results: Using self-reported survey data collected from a sample of 320 Taiwanese urban bus drivers, results reveal that role overload and work-family conflict (as job demand factors) positively relate to emotional exhaustion, and organizational support (as a job resource factor) is negatively associated with emotional exhaustion. Emotional exhaustion has negative effects on both job satisfaction and organizational commitment. Job satisfaction positively leads to life satisfaction, whereas organizational commitment negatively relates to turnover intention. Conclusion: This study concludes that role overload and work-family conflict as two stressors related to job demands and organizational support as the job resource factor to affect emotional exhaustion which further influence well-being in bus driver context. The moderating effects of both extraversion and neuroticism on the relationship between job demands and emotional exhaustion are evident.