• Asia pacific journal of information systems
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• 제32권2호
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• pp.381-394
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• 2022

The present study aimed to examine the relationships between work-related support factors and attitude towards teleworking and explore the moderating effect of self-identity on that relationship. The present study collected data from 343 IT professionals in South Korea through a survey method and used hierarchical multiple regression analyses. In the results, first, the more supervisory or work-related supports participants perceive in teleworking platforms, the more favorable their attitudes towards teleworking. Second, the positive relationship between supervisory support and attitude towards teleworking is stronger for participants high rather than low in interdependent self-view. However, interdependent self-view was found to have no significance on the relationship between work colleague support and attitude towards teleworking. This study is the first to examine the integral model of work-related support factors of attitude towards teleworking and explore the moderating effect of self-identity in the teleworking process.

• 한국항공운항학회지
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• 제20권4호
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• pp.115-125
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• 2012

The purpose of this study is to investigate the relationship between organizational culture(constructive and defensive culture) and emotional labor along with the social supports (supervisor support, colleague support). Using data obtained from a survey of 419 flight attendants of a major airline company in south Korea. The results are as follows: Organizational culture had a significant effect on emotional labor. At this point, colleague support mediated the relationship between constructive culture and emotional labor. In addition, supervisor support and colleague support had a mediating role between defensive culture and emotional labor. This result concludes that flight attendants positively accept the essential manuals and safety regulations in the special working condition with a unified team service. Furthermore, the results show that social supports are an important job resource for flight attendants helping them reach their work-related goals.

• 한국안전학회지
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• 제29권5호
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• pp.123-128
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• 2014

This study investigated a posttraumatic stress, social support, and work burden and identified related factors which exerted influence on posttraumatic stress of new firefighters. Data were gathered from total of 144 new firefighters. Also, 22 PTS items, 20 work burden items, and 8 social support items were analyzed by SPSSWIN 21.0 program. Posttraumatic stress according to general characteristics showed significant difference in gender(t=-2.57, p=0.01), experience of self danger(t=3.06, p=0.00), experience of rescuee danger(t=2.41, p=0.02), and experience of colleague danger(t=3.43, p=0.00). High risk group of PTS was 20.1%. Posttraumatic stress, social support, and work burden showed significant difference in the high and low risk group. Posttraumatic stress was correlated with work burden(r=0.34, p=0.00), social support(r=-0.29,p=0.00). Factors influencing PTS were Experience of colleague danger(${\beta}$=1.274, 95% CI=0.08-0.96), social support(${\beta}$=-0.090, 95% CI=0.85-0.98) and work burden(${\beta}$=0.057, 95% CI=1.02-1.10). We need to reduce the work burden caused by influencing variable of traumatic stress and create more preventive discipline of traumatic stress for the new firefighters to improve the social support at work or home. Also, posttraumatic stress has to be managed consistently with support by changing the social attitudes and we need to seek the new system that anybody can get a consultation of a specialist.

• 한국직업건강간호학회지
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• 제20권2호
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• pp.119-129
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• 2011

Purpose: This study firstly examined the pattern and prevalence of drinking. Secondly, we investigated the association between various psychosocial work environment and problem drinking among Korean male workers in different age groups. Methods: The study sample was a weighted population of 3,289 (3,289 survey samples) men aged 20 to 64 years who responded to the 2006 Korean Working Condition Survey. Social support from colleague and supervisor, work autonomy, psychological wellbeing at work, and intellectual and emotional work demand were assessed. Results: After considering sociodemographic factors, smoking, occupational characteristics and other psychosocial work environment factors, problem drinking was associated with "intellectual work demand" for the 20~34 year old group. Social support from colleague and supervisor was significantly associated with problem drinking in the 35~49 year old group. For the 50~64 year old group, problem drinking was associated with 'work autonomy'. Conclusion: The present study clarified that certain psychosocial work environmental factors relate to problem drinking, and the association varies among different age groups.

• 한국의료질향상학회지
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• 제23권2호
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• pp.23-34
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• 2017

Purpose: Nurse's second victim experiences could influence organizational negative work-related outcome. The purpose of this study was to investigate the casual relationship between nurses' second victim experience and third victim experience and multiple mediation effects of second victim supports. Methods: A cross-sectional, self-report survey (the Second Victim Experience and Support Tool) was conducted with 305 nurses working in a general hospital. Data were collected from October 20 to November 25, 2016 and analyzed using SPSS Win version 23.0. Results: The nurses' perceived second victim experience was $3.24{\pm}0.61$ and the third victim experience was $3.12{\pm}0.92$. Nurses' second victim experience was found to have a direct effect on increasing third victim experience and indirect effect of colleague support as mediator (p<.05). However, institutional support and supervisor support had not a partial and indirect effect on third victim experience. Conclusion:This study is one of the first to connect second victim experience to third victim experience in South Korea. This study broadens the understanding of the negative effects of a second victim experience influence third victim experience. When involvement in patient safety events, the important role of colleague support in limiting nurse's third victim experience have been acknowledged. This study reinforces the efforts health care leaders are making to develop interventional programs to colleague support their staff as they recover from adverse event involvement.

• 한국직업건강간호학회지
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• 제22권4호
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• pp.314-323
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• 2013

Purpose: The purpose of this study was to figure out influences of supervisor's and colleague's supports, nursing work environment, ego-resilience, organizational commitment and burnout on turnover intention of nurses working in general hospitals. Methods: The data were collected from 379 nurses working in general hospitals with more than 500 beds in S city from July 1 to August 31, 2012. The collected data were analyzed with independent t-test, one-way ANOVA, Pearson's correlation and Hierarchial regression analysis by using SPSS 19.0. Results: In case the subject was young, with work experience of 1~5 years, single, female and position of general nurse, turnover intention was statistically significantly higher. Turnover intention, supervisor's support, nursing work environment, organizational commitment and ego-resilience showed significantly negative correlations, but burnout showed significantly positive correlations. In case of controlling general characteristics, higher correlational variables with turnover intention accounted for 30.2%. Conclusion: In order to reduce turnover intention of general nurses who showed higher intention with 1~5 years' work experience, situational variables such as organizational commitment and nursing work environment and interpersonal relation variables such as supervisor's support as well as personal variables such as ego-resilience should all be considered.

• Safety and Health at Work
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• 제10권3호
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• pp.341-346
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• 2019

Background: Although the concept of workload is important to nursing practice, only a few nursing researchers have focused on the issue of workload within the nursing context. Knowledge of how the dynamics of workload affects the job stress of nurses working in a specific unit or department in a hospital setting, and the influence of coworker support on this relationship, still remains limited. This study, therefore examined the effect of workload on job stress of Ghanaian outpatient department nurses and the moderating effect of coworker support on this relationship. Methods: A cross-sectional survey design was used, and questionnaire was used to collect data from a sample of 216 outpatient department nurses from four major hospitals in Ghana. The data collected measured workload, job stress, and coworker support using National Aeronautics and Space Administration (NASA) Task Load Index, job stress scale, and coworker support scale, respectively. Data were analysed using descriptive statistics, correlation, and hierarchical regression. Results: High levels of workload were associated with high levels of job stress of the nurses. Also, higher levels of workload were related to higher levels of job stress for nurses who received high levels of coworker support, but this was not the case for those who received low levels of coworker support (reserve buffering effect). Conclusion: The finding reiterates the adverse effect of workloads on employees' health, and the reverse buffering effect implies that supporting a colleague at work should be conveyed in a positive manner devoid of negative appraisal.

• 한국심리학회지 : 문화 및 사회문제
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• 제21권3호
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• pp.317-338
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• 2015

이 연구에서는 직장인의 스트레스 증상과 대처 관련 변인들 사이의 관계를 분석하는 데 주된 목적이 있다. 이를 위해 정서적 지원(가족, 직장동료, 직장상사), 자기효능감(자기조절, 사회성, 관계, 어려움극복, 업무처리), 직무만족도, 직무성취도가 스트레스 증상 및 대처에 미치는 영향력의 정도를 분석하였다. 분석대상은 교사 559명(초 205, 중 203, 고 151; 남 132, 여 427)이었다. 분석결과, 학교급별로 초, 중, 고등학교 교사는 스트레스 증상과 대처에서 차이가 없었다. 그러나 성별로는 유의한 차이가 있었는데, 여자 교사가 남자 교사보다 스트레스 증상이 높았으나 대처도 더 잘 하였다. 정서적 지원, 자기효능감, 직무성취도, 직무만족도 변인을 투입하여 중다회귀분석 하였을 때, 스트레스 증상에 대해 남녀 교사 모두 직무만족도가 의미 있는 부적인 영향력을 나타내었다. 스트레스 대처에 대해서는 남자 교사 경우에 어려움극복효능감이, 여자 교사 경우에 어려움극복효능감, 동료의 정서적 지원, 직무성취도, 가족의 정서적 지원이 의미 있는 정적인 영향력을 나타내었다. 따라서 남녀 교사 모두 높은 직무만족도는 스트레스 증상을 완화하는데 기여하는 것으로 확인되었다. 또한 남녀 교사 모두 높은 어려움극복효능감은 스트레스의 효율적 대처에 기여하였으며, 여자 교사 경우에는 이외에도 동료나 가족의 정서적 지원 및 직무성취도가 스트레스 대처에 도움이 되었다.

• 스트레스연구
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• 제26권4호
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• pp.340-349
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• 2018

본 연구의 목적은 콜센터 상담원의 감정노동과 소진의 관계에서 회복 탄력성과 사회적 지지의 조절효과를 확인하는 것이다. 콜센터 상담원을 대상으로 한 설문조사를 통해 총 444명의 자료를 수집하였으며, 감정노동이 소진을 예측하는지 확인하였고, 회복 탄력성과 사회적 지지의 조절효과를 탐색하였다. 연구 결과, 감정노동의 하위요인 중 내면 행위는 소진을 감소시켰고, 반대로 표면행위, 감정표현의 빈도, 다양성, 주의 정도는 소진을 증가시켰다. 조절변인인 회복 탄력성과 상사의 사회적 지지는 부분적으로 감정노동과 소진의 관계에서 완충효과가 나타났으나, 동료의 지지는 조절효과가 나타나지 않았다. 감정노동으로 야기되는 소진에 대한 예방 및 치료를 위해 본 연구에서 확인된 조절변인을 활용할 수 있을 것으로 기대된다.

• 실천공학교육논문지
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• 제8권1호
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• pp.69-73
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• 2016

대학교육력 강화와 질 제고에 대한 관심이 증대되면서 학습자의 학업성취와 학습과정, 다양한 학습활동이 대학교육의 주요한 성과변인으로 작용하고 있다. 이러한 맥락에서 공학교육의 질적 제고를 위해서 학습성과, 교육여건, 교육환경 뿐 아니라 공학교육에 참여하는 학습자 중심으로 그들이 어떠한 학습을 하고 있는지 관심을 기울일 필요가 있다. 본 논문에서는 공과대학 학생들의 전반적인 수업 내 활동은 어떠한지 살펴보고, 수업 내 학습활동 촉진을 위한 교수-학습지원 방안을 제안하고자 하였다. 연구결과 공과대학 학생들은 수업에서 교수들이 요구하는 활동에는 활발히 참여하나 그에 반해 자기주도적인 학습 참여는 덜한 편이었다. 과제수행에 관한 사고력 증진 활동은 자주 수행하였으나, 일상생활에 응용하거나 비판적 사고 활동은 많이 하지 않는 것으로 나타났다. 수업내 수강생들과 활발한 협력이 이루어졌고, 수업에 대한 태도가 성실한 편이었다. 이러한 결과를 바탕으로 공과대 수업내 학습활동을 촉진하기 위해서는 학습자의 자기주도적 학습 및 사고력 증진을 위한 교수-학습지원이 필요하다.