• Title/Summary/Keyword: Web Usability

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A Case Study of Usability Test for Developing User-Centered Agriculture Information Web Site (농업정보사이트 사용성 테스트 사례연구 - A 사이트를 중심으로 -)

  • Yu, Byeong-Min;Park, Duk-Byeong
    • Journal of Agricultural Extension & Community Development
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    • v.22 no.1
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    • pp.93-100
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    • 2015
  • This article describes the process involved in usability testing a agricultural information Web site. In addition to determining the goals and requirements for the agricultural information Web site, a user and task analysis was conducted for defining the its user base and the types of tasks which users might be performing at the site. Usability testing methods with close observation and in-depth interviews provided fresh insights about how users are interacting with the agricultural information Web interface as they approach various information seeking tasks. This study uncovered problems related to unclear terminology, improper interface, location for navigational links, need for context sensitive help, built-in redundancy, and clear and consistent navigation.

Evaluating Usability of E-government Web Sites Using the AHP (AHP를 이용한 전자청부 웹사이트의 사용성 평가 방법론)

  • Byun, Dae-Ho
    • Journal of Digital Convergence
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    • v.8 no.3
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    • pp.19-37
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    • 2010
  • One of the core issues in the realization of e-government is the effective implementation of a website. The current trend of e-government is developing individual web sites and portals, covering such fields as education, tax, economics, real estate, travel, and health. Evaluating e-government web sites is essential for improving web sites. These principles can be included in usability in a broader concept. Website usability has attracted considerable research on website evaluation and has been regarded as one of the most important criteria for measuring and evaluating websites. Usable e-government web sites make citizens willing to search for helpful information or solve their civil applications. The objective of this paper is to suggest an Analytic Hierarchy Process (AHP) method for evaluating e-government web sites. The proposed AHP method has two special characteristics compared to general AHP approaches. First, all citizens who are e-government users can evaluate both the usability criteria and the web sites, but the weighting mechanism differs between criteria and web sites. Secondly, a pairwise comparison is time-consuming and not cost effective with many criteria. Therefore for evaluating a website with respect to a sub-criterion, we develop checklist items as measure scales with a seven-point rating. This method is efficient as it enable us to avoid the pairwise comparison mechanism between sub-criteria. A new computation procedure for the AHP is developed that combines and synthesizes priorities of portals in the case that two decision maker groups are involved.

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A Study on the Effects of Visual Aesthetics and Usability of Web Site Design on their Performance (웹사이트 디자인의 시각적 요소와 유용성이 성과에 미치는 영향에 관한 연구)

  • Kim, Seung-Kyung;Lee, Jae-Kwan
    • Journal of the Korean Operations Research and Management Science Society
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    • v.32 no.2
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    • pp.17-40
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    • 2007
  • Most research on web site design has focused on technological factors, while visual aesthetic factors have been considered less important. In contrast, this study focuses on visual aesthetic factors in web site design. Findings of this study can be summarized as follows : (1) The result of SPSS-factor analysis shows that there are 3 distinct factors, 'classical aesthetics', 'expressive aesthetics', and 'usability' 'Classical aesthetics' and 'expressive aesthetics' can be described by visual aesthetic design, 'Visual aesthetic design' can be distinguished from 'usability'. This conceptual confusion relating to 'usability' and 'visual aesthetic design' can be clarified by these findings. (2) As a result of multiple regression analyses, 'classical aesthetics', 'expressive aesthetics', and 'usability' have a positive influence on 'interactivity' and 'web site evaluation'. This research clarifies the concepts of 'expectations' of Grier [18] and 'engagement' of Rosen and Purinton [33] as the 'interactivity' between users and web sites. Furthermore, this research suggests a valid model with high $R^2$(interactivity, 48% : web site evaluation, 68%). (3) Empirical tests show that the differences among users in 'entry point' are related to the characteristics of web sites and the personal characteristics of users. The differences among users in terms of 'scanning time' are closely related to the attitudes and evaluation tendencies of users with respect to web sites. These findings could contribute to the 'search phase' of the Faraday model [16], enabling it to be more precise and extensible. The managerial implication of this study is that customers' preferences regarding web site designs are differences, as their preferences are based on their individual characteristics. Therefore, marketing managers should consider promotional tools on web sites that are relevant to the target market. An optimal strategy for web design could be a carefully-selected combination of factors that are relevant to the 'interactivity' and 'evaluation' of web sites. Additionally, if marketing managers want to attract more favorable attitudes and more affirmative evaluations from users, web sites should be designed so that they are understood more quickly by users. finally, this study suggests that 'good design' for web sites depends on understanding how to attain the appropriate balance between 'classical aesthetics' and 'expressive aesthetics', based on the target customer.

Analyses of Value System through Web Accessibility User Evaluation : For People with Low Vision (웹 접근성 사용자 평가를 통한 가치체계 분석 : 저 시력 장애인 대상으로)

  • Lim, Jong Duck;Ahn, Jae Kyoung
    • Journal of Information Technology Services
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    • v.19 no.1
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    • pp.113-127
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    • 2020
  • Current web accessibility checks and automatic assessments have been pointed out that the assessment items and scores are evaluated from the developer's point of view rather than from the user's one. In addition, although most of the grades of an automatic assessment on the public web sites are excellent because they are built in accordance with the web accessibility development guidelines, not a few web sites shows relatively low grades in evaluating their usability test made by those users. Taking into account the inadequacy of these web accessibility assessments, this study has identified the differences between the grades of usability evaluations and automatic evaluations for people with low vision and analyzed the major factors affecting web accessibility usability evaluations using Repertory Grid Techniques. Also, the Hard Laddering method of the Means-End Chain theory was adopted to visualize the relationship between Attributes-Conferences-Value and a hierarchical value system analysis based on FGI(Focused Group Interview) to people with the low vision. This study proposed the measures to improve the current web accessibility automatic assessment allocation, expert evaluation criteria, and user task assessment. In particular, it is a web accessibility user evaluation model that can consider the web accessibility quality certification criteria and user review assessment by directly analyzing the user cognitive structure and value system. This study is expected to be useful as a research to enhance the quality of web accessibility assessment.

Design and Implementation of Web-Based Assessment System PAS for Increasing the Usability in Informatics Education (정보 교육에서의 사용성(Usability) 향상을 위한 웹기반 평가시스템 PAS의 설계 및 구현)

  • Yeum, YongChul;Yoo, SeungWook;Kim, Yong;Lee, WonGyu
    • The Journal of Korean Association of Computer Education
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    • v.11 no.1
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    • pp.1-10
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    • 2008
  • Web-based Assessment System is needed for Process-Oriented Evaluation to integrate instructions into evaluation frequently in Informatics Education, and considered usability for supporting teachers to test more conveniently. First of all, we analyzed usability of traditional Web-based Assessment System, and proposed PBA(Paper-Based Assessment) model by extracting usability features of paper-pencil assessment in off-line. The evaluation system based on the PBA model controls the whole processes of tests; before-test, under-test, after-test. Especially, the system readily can change the target class, and control access to the test page during each step. Thus we can get high credibility about the test results. Moreover, students can login to the paper easily by using their grade, class, number and name. Finally, we designed and implemented the Web-based Assessment System for Informatics education on the basis of PBA model; PAS(PBA-based Assessment System).

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Estimation of Accessibility and Usability in Web Interaction for Personalized Ubiquitous Web Information Services (개인화된 유비쿼터스 웹 정보 서비스를 위한 웹 상호작용의 접근성 및 사용성 평가)

  • Kim, Yung-Bok
    • Journal of KIISE:Software and Applications
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    • v.35 no.8
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    • pp.512-521
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    • 2008
  • Web-based information services should be evaluated for accessibility and usability with various types of Internet Web-browsing devices, interacting with web information servers. A reliable ubiquitous Web information server, accessible and usable with a variety of Web-browsing devices (e.g. a full-browsing mobile phone), should be a unified center for personalized ubiquitous Web information services as well as for business models based on personalized advertisements. We studied an estimation of the accessibility and usability in Web interaction for personalized ubiquitous Web information services, as metrics for real-time estimation. We show empirical results based on implementation and experiments in Korea, Japan and China, using a test-bed Web site ('ktrip.net') and single-character Korean domain names (e.g. 김.net, 이.net, 박.net, 최.net, ㄱ.net, ㄴ.net ... ㅎ.net, ㅏ.net, ... ㅔ.net, ㄱ.com, ㄴ.com ... ㅎ.com).

A Study for Usability in Web Board Game based on Smart Phone : Toward Efficiency and Accuracy (스마트 폰 기반의 웹 보드 게임에서 사용성에 관한 연구 : 효율성과 정확성을 중심으로)

  • Han, Sang-geun;Song, Seung-keun
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2014.10a
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    • pp.122-124
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    • 2014
  • Currently mobile game market has expanded rapidly due to the development of smart phone. In addition, mobile web board game has been developed consistently. However, several problems appear in users' usability. That is why the user who plays game do not satisfy in aspect with usability. The objective of this research analyses the factors to investigate the efficiency and the accuracy among usability those in web board game based on smart phone. We conduct to research the efficiency and the accuracy in traditional usability literatures and derive the proper usability factors based on smart phone. We expect to provide the guideline related on usability in mobile board game in the future.

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The Analysis and Implication of Link Integrity of Korean Public Institution Website from a Web Usability Perspective (웹 사용성 관점에서 공공기관 웹 사이트의 링크 유효성 분석 및 개선 과제)

  • Moon, Hyun Ju;Kim, Suk Il
    • 재활복지
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    • v.17 no.4
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    • pp.291-309
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    • 2013
  • Web usability is utilized as a standard for constructing and managing website to be useful by people of all abilities and disabilities. Link integrity is one of main criteria for web usability evaluation. Links that are found to be broken or pointing to irrelevant information lead gradual degradation of link integrity over time. This study has conducted investigation for link integrity of Korean public institution website. Among 49 website that are accessible by an automatic link checker software, 91.8% of the website has more than one broken links. Also average number of broken links is 50.5 that is 0.33% of the number of links. 29 websites consist of internal broken links. And 22 website do not provide any information on the missing page. Broken links enlower website confidence by reducing web usability as well as they prohibit web search engine not to provide information on the website. Therefore, web developers and managers need to be aware of importance of link integrity and prohibit web usability degradation by performing link validation as a web management task or periodically.

Improvement of Mobile Web Usability for Mobile Cloud Computing (모바일 클라우드 컴퓨팅에 최적화된 모바일 웹 사용성 개선)

  • Lee, Myung-Sun;Oh, Hyoung-Yong;Min, Byoung-Won;Oh, Yong-Sun
    • The Journal of the Korea Contents Association
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    • v.11 no.9
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    • pp.85-95
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    • 2011
  • Recently, sudden interests of mobile cloud computing as well as conventional internet environment are rapidly increased as cloud computing spread out in our web society. Mobile devices including smart phone are rapidly changing in a wholesale way that covers hardwares, applications, and services. However, the Internet access using mobile device is not quite smooth in this local mobile internet environment which suffers from lack of understanding and observance of Web Standards. Although most of domestic web sites are developed focusing on various functions and eye-catching designs, this should became one of the main factors that make the usability and accessability decrease when accessing web with smart phones or table PCs. Therefore, this paper suggested a web interface that considered usability and accessability under mobile cloud environment and we tried to prove it via usability test. It could be found that there was an improvement of usability of interface of the main page that has been optimized to the mobile device environment suggested from the previous research we present, but this paper aimed to prove a usability improvement of total website as a whole by performing the usability test on the entire website. Selecting a special website optimized for mobile cloud computing, we prove an improvement of usability and accessibility. Therefore, we offer a guideline about user interface design applications to developers or companies who want to construct mobile website.