• Archives of design research
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• v.15 no.4
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• pp.159-168
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• 2002

The world has rushed into knowledge information society. Information technology is one of the causes to show up knowledge management and one of the motives to accelerate knowledge management. And, these days information technology and internet have made staffing progress. Therefore, the objective of this study is to take out latent knowledge of customers through web data mining in a vast amount of data on the internet in rapidly developing digital environments, to develop the knowledge-based design paradigm applied to knowledge management framework, and finally to develop design which satisfies customers' needs. To reach the objective, knowledge management process and varied previous studies related to web data mining are reviewed on a theoretical basis, and then a new knowledge-based design paradigm (in this study, eCRM in a true sense which combines web data mining with knowledge management process is called knowledge-based design paradigm) combining knowledge management process with web data mining is suggested.

• Journal of KIISE:Software and Applications
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• v.30 no.9
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• pp.843-849
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• 2003

Web usage mining is the technique of data mining that analyzes web users' usage patterns by large web log. To use the web usage mining technique, we have to classify correctly users and users session in preprocessing, but can't classify them completely by only log files with standard web log format. To classify users and user session there are many problems like local cache, firewall, ISP, user privacy, cookey etc., but there isn't any definite method to solve the problems now. Especially local cache problem is the most difficult problem to classify user session which is used as input in web mining systems. In this paper we propose a heuristic method which solves local cache problem by using only click stream data of server side like referrer log, agent log and access log, classifies user sessions and completes session.

• Information Systems Review
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• v.4 no.1
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• pp.47-67
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• 2002

Since mid 90's, most of firms utilizing web as a communication vehicle with customers are keenly interested in web log file which contains a lot of trails customers left on the web, such as IP address, reference address, cookie file, duration time, etc. Therefore, an appropriate analysis of the web log file leads to understanding customer's behaviors on the web. Its analysis results can be used as an effective marketing information for locating potential target customers. In this study, we introduced a web mining technique using Clementine of SPSS, and analyzed a set of real web log data file on a certain Internet hub site. We also suggested a process of various strategies build-up based on the web mining results.

• The Journal of Society for e-Business Studies
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• v.4 no.1
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• pp.21-36
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• 1999

Using user monitoring techniques on web, marketing decision makers in cyber shopping malls can gather customer behavior data as well as sales transaction data and customer profiles. In this paper, we present a marketing rule extraction technique for customer behavior analysis in cyber shopping malls, The technique is an application of market basket analysis which is a representative data mining technique for extracting association rules. The market basket analysis technique is applied on a customer behavior log table, which provide association rules about web pages in a cyber shopping mall. The extracted association rules can be used for mall layout design, product packaging, web page link design, and product recommendation. A prototype cyber shopping mall with customer monitoring features and a customer behavior analysis algorithm is implemented using Java Web Server, Servlet, JDBC(Java Database Connectivity), and relational database on windows NT.

• Journal of Service Research and Studies
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• v.1 no.1
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• pp.61-69
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• 2011

Data mining that can not be extracted with a simple query in the form of "useful" means to find information in large databases from the existing and unknown knowledge. It is based on this insight about the data can be defined as a gain. In this paper, we use the Internet to find useful patterns on the Web or saved data to the target Web site, which is to analyze the characteristics of users. A general statistical information on Internet users to the data by applying a relevance analysis, Internet use affect the amount of time to analyze the characteristics of Internet users. Only through experiments extracting data from the association rules, producing optimal results apply for the data pre-processing and algorithm for mining the Web to Internet users. characteristics were analyzed.

• International Journal of Advanced Culture Technology
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• v.4 no.2
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• pp.7-18
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• 2016

The first D2C-era web-real variety show in Korea was broadcast via tvN of CJ E&M. The web-real variety program 'SinSeoYuGi' accumulated 54 million views, along with 50 million views at the Chinese portal site QQ. This study carries out an analysis using text mining that extracts portal site blogs, twitter page views and associative terms. In addition, this study derives viewers' response by extracting key words with opinion mining techniques that divide positive words, neutral words and negative words through customer sentiment analysis. It is found that the success factors of the web-real variety were reduced in appearance fees and production cost, harmony between actual cast members and scenario characters, mobile TV programing, and pre-roll advertising. It is expected that web-real variety broadcasting will increase in value as web contents in the future, and be established as a new genre with the job of 'technical marketer' growing as well.

• International Journal of Computer Science & Network Security
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• v.24 no.7
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• pp.177-185
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• 2024

Web science, a general discipline of learning is presently at high demand of expertise with ideas to develop software-based WebApps and MobileApps to facilitate user or customer demand e.g. shopping etc. electronically with the access at their smartphones benefitting the business enterprise as well. A worldwide-computerized reservation network is used as a single point of access for reserving airline seats, hotel rooms, rental cars, and other travel related items directly or via web-based travel agents or via online reservation sites with the advent of social-web, e-commerce, e-business, from anywhere-on-earth (AoE). This results in the accumulation of large and diverse distributed databases known as big data. This paper describes a novel intelligent web-based electronic booking framework for e-business with distributed computing and data mining support with the detail of e-business system flow for e-Booking application architecture design using the approaches for distributed computing and data mining tools support. Further, the importance of business intelligence and data analytics with issues and challenges are also discussed.

• Proceedings of the Korea Inteligent Information System Society Conference
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• 2002.05a
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• pp.342-351
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• 2002

A personalized product recommendation is an enabling mechanism to overcome information overload occurred when shopping in an Internet marketplace. Collaborative filtering has been known to be one of the most successful recommendation methods, but its application to e-commerce has exposed well-known limitations such as sparsity and scalability, which would lead to poor recommendations. This paper suggests a personalized recommendation methodology by which we are able to get further effectiveness and quality of recommendations when applied to an Internet shopping mall. The suggested methodology is based on a variety of data mining techniques such as web usage mining, decision tree induction, association rule mining and the product taxonomy. For the evaluation of the methodology, we implement a recommender system using intelligent agent and data warehousing technologies.

• The Journal of the Korea institute of electronic communication sciences
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• v.15 no.4
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• pp.703-708
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• 2020

The momentum of e-commerce is growing stronger and now, the competition between e-commerce is becoming more and more fierce. In the competition of various e-commerce companies, how to effectively analyze and rationally use these data has become a key point. This paper will use data mining technology to filter out redundant data from large Web databases, extract data that is useful to us, and then analyze them from different perspectives to apply this data reasonably and effectively to our e-commerce website.

• CRM연구
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• v.4 no.1
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• pp.55-68
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• 2011

Recently with the development of Web services by utilizing a variety of web content, the studies on user experience and personalization based on web usage has attracted much attention. Majority of personalized analysis are have been carried out based on existing data, primarily using the database and statistical models. These approaches are difficult to reflect in a timely mannerm, and are limited to reflect the true behavioral characteristics because the data itself was just a result of customers' behaviors. However, recent studies and commercial products on web analytics try to track and analyze all of the actions from landing to exit to provide personalized service. In this study, by analyzing the customer's click-stream behaviors, we define U-Score(Usage Score), P-Score (Preference Score), M-Score(Mania Score) to indicate variety of customer preferences. With the devised three indicators, we can identify the customer's preferences more precisely, provide in-depth customer reports and customer relationship management, and utilize personalized recommender services.