• Title/Summary/Keyword: Waiting environment

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A Study on the Architectural Planning of the Waiting Space in General Hospital (종합병원(綜合病院) 대기공간(待期空間)에 관한 건축설계적(建築計劃的) 연구 - 공간이용행태(空間利用行態)를 중심(中心)으로 -)

  • Kwon, Hyok-Ki;Kim, Khi-Chae;Choi, Kwang-Seok;Kim, Kwang-Moon
    • Journal of The Korea Institute of Healthcare Architecture
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    • v.1 no.1
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    • pp.105-112
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    • 1995
  • This study proposes the basic data on the waiting space in general hospital through to analysis the relationship between behaviors and seat arrangements in the waiting space. Analyzing the relationship between physical conditions and activities in the waiting space, this study is to awaken user to the influence environment, to suggest the planning guideline for the waiting space in the general hospital. Therefore, by observation over the waiting space in the general hospital, the realities, theories and problems can be found in accordance with the hospital planning throughly.

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A Case Study on the Six Sigma Application to Reduce Waiting Day for Computed Tomography in the Radiology Department (영상의학과 전산화단층촬영 검사 대기일 단축을 위한 6-시그마 적용사례 연구)

  • Seoung, Youl-Hun
    • Journal of the Korea Safety Management & Science
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    • v.12 no.2
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    • pp.225-230
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    • 2010
  • The purpose of the study was to apply and to expand the six sigma to reduce waiting times for computed tomography (CT) examination which manipulated by the department of radiology. It was preceded by DMAIC (Define, Measure, Analyze, Improve, and Control). In the stage of definition, it wereselected for total 5 critical to quality (CTQ), which were the kindness, the waiting time, the examination explanation, the waiting day and the waiting stand environment, that increased the reserved time of CT examination. In the stage of measurement, the number of examinations and of reservation waiting days performed and resulted in final CTQ(Y) which measured each 1.68 and 1.85 sigma. In the stage of analysis, the examination concentrated on morning time, non-scheduled examination of the day, the delayed time of booking, frequent telephone contacting and equipment malfunction were determined as variable key causes. In the stage of improvement, it were performed with expansion of the examination in the morning time, integration of laboratories that used to in each steps, developing the ability of simultaneous booking schedule for the multiple examinations, developing program of examination request, and the customer management team operations. For the control, the number of examinations and reserved waiting days were measured each 3.14 and 1.13 sigma.

An Estimation of the Average Waiting Cost of Vessels Calling Container Terminals in Northern Vietnam (북베트남 컨테이너 터미널에 기항하는 선박의 평균대기비용 추정)

  • Nguyen, Minh-Duc;Kim, Sung-june
    • Journal of the Korean Society of Marine Environment & Safety
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    • v.25 no.1
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    • pp.27-33
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    • 2019
  • Several studies have been completed on the topic of container terminals in Northern Vietnam. Few of them, however, deal with competition in terms of costs related to vessel waiting time or cargo handling. This paper estimates the average waiting cost per TEU for all the container terminals in Northern Vietnam. After average waiting time was first estimated by applying queuing theory, uncertainty theory was applied to estimated vessel daily cost. A simulation was performed to create a series of data representing waiting cost per TEU in relation to the rate of volume handled/capacity of each terminal. Non-linear regression based on this series was used to present a function for the relationship between the average waiting cost of each terminal and the rate of volume handled /capacity.

How Background Music Affects Consumer Perception of Waiting Time? -A Mediating Role of Emotions-

  • Park, Jee-Sun;Stoel, Leslie D.
    • Journal of Fashion Business
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    • v.22 no.3
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    • pp.16-29
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    • 2018
  • The present study examines whether consumers' perception of waiting time and their behavioral intentions are influenced by the presence of background music in an online shopping environment. In particular, this study aims to explain the underlying mechanism for the effects of background music on consumers' perceived wait and behavioral intentions toward the online retailer by proposing the mediating role of emotions drawing on the Stimulus-Organism-Response (S-O-R) framework. A lab experiment was employed to test the hypotheses. A total of 102 college students were used for data analyses. Results show that the presence of music has a significant impact on participants' emotions, perceived waiting time, and approach behavior. Moreover, the findings show that pleasure and the perceived waiting time serve as mediators in the relationship between the presence of music and approach behavior. Implications of the model for theory, practice, and further research are discussed.

A Study on the Comparison of the Capacity of Waiting Anchorage Design according to the Port Operation Method - Focusing on Busan New Port -

  • Park, Jun-mo;Yang, Hyoung-Seon
    • Journal of the Korean Society of Marine Environment & Safety
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    • v.25 no.3
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    • pp.251-258
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    • 2019
  • This study was conducted to propose an effective port operation method in terms of the design capacity of waiting anchorage by comparing the ratio and the number of waiting anchorage according to the port operation method of Busan New Port. For this, the Arena simulation program compared the rates of waiting vessels according to the application of the multi-user terminal, liner terminal and hybrid liner terminal operation methods. As a result, analysis suggested the necessary anchorage space can be reduced to about 18 % when using the multi-user terminal operation method and about 15.6 % when using the hybrid liner terminal operation method, as compared with the liner terminal operation method. Specifically, it was effective to apply the multi-user terminal operation method in terms of the anchorage capacity to be designated to Busan New Port. This study can apply to the designation of the new anchorage in the Busan New Port by reflecting the contents of the design of the anchorage in accordance with the port operation method.

A Study on the Sensible Waiting Time and Architectural Planning Characteristic of Medical Service Space in General Hospital (종합병원 체감 대기시간과 의료서비스공간의 건축계획특성 연구)

  • Im, Yang-Bin
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.12
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    • pp.8820-8829
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    • 2015
  • While medical services are recognized to be crucial in a process of disease treatment, the research has been done with the service space and waiting time in a medical institution. This paper's objective is to evaluate the waiting areas of lobby, outpatient clinic, operating room in a general hospital and to draw factors of architecture design for further improvement, identifying strengths and weaknesses to be analyzed in terms of medical service. Research method is to define concepts of waiting time through literature review and advanced researches, analyze characteristics of architectural plan through drawing analysis and site survey. This research will contribute to the improvements of the planning methods which will reduce the waiting time and increase the quality of medical service.

A Selective Message Synchronization Mechanism for Networked Virtual Environment (네트워크 가상환경에서의 선별적 메시지 동기화 기법)

  • Yun Chung-Ha;Paik Doo-Won
    • Journal of Korea Multimedia Society
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    • v.9 no.2
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    • pp.208-214
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    • 2006
  • Participants of a NVE(networked virtual environment) may have different hardwares and network environments, and to guarantee the fairness, messages of participants should be synchronized. A solution for the synchronization problem is to wait for a certain amount of time until the server processes the message. It is not easy to determine a suitable waiting period because of the trade-off between the fairness and the responsiveness. In this paper we propose a method to decide a waiting period by considering only the participants with small network delays and perform experiments for the performance evaluation. Experiments show that the proposed method leads to significant improvement of responsiveness, while retaining fairness.

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Effects of Service-environment and Waiting Time on Customers' Quality Perception in Fast-food Type Restaurants (패스트푸드 레스토랑의 서비스 환경과 대기시간이 고객의 품질인지에 미치는 영향)

  • Chung, Hyun-Young
    • The Journal of the Korea Contents Association
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    • v.11 no.11
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    • pp.413-423
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    • 2011
  • Service environments are known to have effects on quality recognition in fine-dining and family type restaurants. The current study explores that the effects are also likely in the fast-food type ones. To verify the research method factor and reliability analysis of SPSS version 18.0 are applied. The program is also used to test the influences among variables. With multiple regression analysis the study finds that there is a significant effect of service environment on quality recognition in fast-food type restaurants. The study also finds that employees' uniform and cleanliness are more influential than waiting time which is generally known as a key factor in fast food service restaurants.

Evaluation of Patients' Queue Environment on Medical Service Using Queueing Theory (대기행렬이론을 활용한 의료서비스 환자 대기환경 평가)

  • Yeo, Hyun-Jin;Bak, Won-Sook;Yoo, Myung-Chul;Park, Sang-Chan;Lee, Sang-Chul
    • Journal of Korean Society for Quality Management
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    • v.42 no.1
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    • pp.71-79
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    • 2014
  • Purpose: The purpose of this study is to develop the methods for evaluating patients' queue environment using decision tree and queueing theory. Methods: This study uses CHAID decision tree and M/G/1 queueing theory to estimate pain point and patients waiting time for medical service. This study translates hospital physical data process to logical process to adapt queueing theory. Results: This study indicates that three nodes of the system has predictable problem with patients waiting time and can be improved by relocating patients to other nodes. Conclusion: This study finds out three seek points of the hospital through decision tree analysis and substitution nodes through the queueing theory. Revealing the hospital patients' queue environment, this study has several limitations such as lack of various case and factors.

A Basic Study on the Demand Analysis of Waiting Anchorage using Anchorage Capacity Index (정박지 용량지수를 활용한 대기정박지 수요 분석에 대한 기초 연구)

  • Kwon, Seung-Cheol;Yu, Yong-Ung;Park, Jun-Mo;Lee, Yun-Sok
    • Journal of the Korean Society of Marine Environment & Safety
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    • v.25 no.5
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    • pp.519-526
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    • 2019
  • This study proposes a methodology for estimating the appropriate capacity of anchorage for ports requiring the establishment of waiting anchorage and then applying the methodology to the ports in Jinhae Bay to compare it with the anchorage capacity of major ports in Korea. To estimate the appropriate anchorage capacity, the "Anchorage Capacity Index" was used, which was calculated from the "Total Gross Tonnage" and "Simultaneous Anchoring Capacity". The calculations were made according to the anchorage capacity index of 0.89 of the target harbors. The adequate anchorage capacity index for the new waiting anchorage was analyzed at a level of 6.0. If the concept of anchorage capacity index suggested in this study is reflected as a new design criteria of waiting anchorage, it will be helpful for the safety of berth, safety of anchorage and effective operation of harbor.