• Title/Summary/Keyword: Voluntary service

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The Relationships among Motivation, Attitude and Self-esteem of Voluntary Service (대학생의 사회봉사동기, 태도 및 자존감에 관한 연구)

  • Lee, Hwa-In
    • The Journal of Korean Academic Society of Nursing Education
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    • v.9 no.1
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    • pp.103-114
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    • 2003
  • The purpose of this study is to test the motivation, attitude of voluntary service and self-esteem of college students. Therefore it can give the fundamental data of the institutionalization plan and to find the activative methods of voluntary system. This study is based on the questionaire, that was consisted of motivation, attitude of voluntary service and self-esteem. For this study, 223 college students were answered. The data was collected from 10th to 30th September 2002. The results of this study are as follows : 1. $\cdot$The mean score on the motivations scale of voluntary service was $3.221{\pm}0.42$. $\cdot$The mean score on the attitudes scale of voluntary service was $3.28{\pm}0.49$. $\cdot$The mean score on the self-esteem was $2.56{\pm}0.46$. 2. There were significant differences between voluntary service was self motivated(F= 11.12, p= 0.000), the students who will participate very active in voluntary service aftergraduation(F= 11.12, p= 0.000), and the motivations of voluntary service. 3. There were significant differences between the students who will participate very active in voluntary service after graduation (F= 8.23, p= 0.000) and the attitudes of voluntary service. 4. There were significant differences between voluntary service was self motivated (F=4.69, p= 0.004), the students who will participate very active in voluntary service after graduation(F=2.49, p=0.045), the parents who have the experience of voluntary service(F= 5.03, p= 0.026), the students who have the experience of voluntary service before college entrance. 5. There was positively significant correlation between the motivations of voluntary service and the attitudes (r= .693, P=0.01), the attitudes and self-esteem (r= .326, p=0.01), and the motivations of voluntary service and self-esteem (r= .305, p=0.01).

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The Influence of Service Quality and Relationship Benefit on Customer Voluntary Performance in Apparel store (의류점포(衣類店鋪)의 서비스품질(品質) 및 관계효익(關係效益)이 고객(顧客) 자발성(自發性)에 미치는 영향(影響) 연구(硏究))

  • Choeng, Young-Ju;Jang, Eun-Young;Lee, Sun-Jae
    • Journal of Fashion Business
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    • v.11 no.2
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    • pp.1-13
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    • 2007
  • The purpose of this study is to confirm Customer Voluntary Performance as a new strategy that contributes to Service Quality and maintains customer Relationship, and to understand how Service Quality and Relationship Benefits on Customer Voluntary Performance. To pursue the above purposes, the experimental model showing the working process was designed like this: Service quality - Relationship Benefits - Customer Satisfaction - Relationship Quality - Customer Voluntary Performance. To accomplish the experimental study, questionnaire method was chosen and targeted women living seoul. 721 questionnaires were used in last analysis. SPSS 8.0 was used in analysis of data. The results show that (1)Customer satisfaction was affected by Service Quality and Relationship Benefits affirmatively; (2)Relationship Quality was affected by Customer Satisfaction, Service Quality, Relationship Benefit; (3)Customer Voluntary Performance was affected by Relationship Quality and Customer Satisfaction; (4)Service Quality and Relationship Benefits influenced on Customer Voluntary Performance. This study has a important meaning that it provides marketing strategy on satisfied relationship maintenance and customer satisfaction creation.

A Study on the Elderly Women's Voluntary Activities for Child Nursing Facilities -Centering around workers of child nursing facilities- (보육시설 내 여성노인 자원봉사활동 도입을 위한 탐색적 연구 -보육시설 종사자를 대상으로-)

  • Sim, Mi-Young;Jung, Jung-Sook
    • Korean Journal of Human Ecology
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    • v.8 no.1
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    • pp.59-70
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    • 2005
  • The purpose of this study is to develop a program that allows older women to provide voluntary services for child nursing facilities, making those women have more social participation, effectively their spare time and ultimately improve the quality of their life. Results of the study can be described as follows. First, social requests about the use of older women as volunteers for child nursing services were analyzed to show that most people working at child nursing facilities perceived lack in the number of child nursing teachers. Those people recognized the need of using older women as service volunteers for the facilities. They were very positive about such use. Second, it is recommendable that volunteers of child nursing service should be not too much older women, or below 65. Voluntary activities that those women participate include taking care of younger children, reading interesting stories for children, helping works of child homes, teaching manners and living attitudes, instructing dietary etiquettes and cooking. Voluntary service activities should be made 1 to 3 times a week, 1 to 2 hours a time, considering psychological and physical states of older people. Third, such older volunteers should be educated about 6 areas, 'the operation and management of child homes, 'practices', 'child health and safety', 'the quality of child nursing', 'child development and counseling' and 'voluntary service training'. Out of these six areas, 'child health and safety' and 'voluntary service training' are more required to be instructed. such training needs to focus on activities in which older women can actually engage as volunteers. Fourth, it is advisable that the recruitment and management of such volunteers are led by the city and that the development of training programs for voluntary service activities and education of the volunteers are referred to universities.

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A Study on the Influence of a Familial Voluntary Service upon Family Healthy (가족자원봉사활동이 가족건강성에 미치는 영향에 관한 연구)

  • Lee, Ji-Won;Park, Jeong-Yun;Kim, Yang-Hee
    • Journal of the Korean Home Economics Association
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    • v.46 no.6
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    • pp.89-100
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    • 2008
  • The purpose of this study was to provide basic data for the familial voluntary service of the Healthy Family Center and then verify the effectiveness of its application in order to improve family healthy through a familial voluntary service. Study subjects were both volunteers who belonged to family volunteer corps of 12 Healthy Family Centers. Collected data was analyzed SPSS WIN 12.0 program. The results were as followed. First, a 54.1% of subjects is taking part in a familial voluntary service, while a 45.9% of them is not. Their positive intention of future participation is a 77.4%. The period of participation is from 6 months to two years. The frequency of participation is once or twice a month, and the length of activities per participation is for 3 hours. They have taken part in the service with a variety of public relations, and their motive of participation is by and large selfish. Second, as for the influence of participation in a familial voluntary service upon family healthy, the family healthy of participant group is higher in all the four sub-variables of family healthy than that of other groups. The group of which frequency of participation is once a week is better in family communication than the group of which frequency of participation is once or twice per month. The group of which motive of participation is altruistic is higher in sharing a value system among families than the group of which motive of participation is selfish.

A Study on the Improvement Direction for the Activity of Family Voluntary Service Group and Healthy Family Campaign in Healthy Family-Support Center (건강가정지원센터의 가족봉사단 및 건강가정캠페인 사업 운영 현황 및 발전방향에 관한 연구)

  • Park, Jeong-Yoon;Yoon, So-Young
    • Journal of Family Resource Management and Policy Review
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    • v.14 no.2
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    • pp.59-77
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    • 2010
  • This research evaluated the present condition of the family voluntary service group and healthy family campaign, which was being carried out as one of the healthy family culture businesses of the Healthy Family-Support Center. Furthermore, it suggests ways to improve these business activities. Research centered on the analysis of business documents created between December 2006 and November 2007. The results were as follows. First, the family voluntary service group and the healthy family campaign business in the Center must be able to have specificity or individuality. Second, the Center must manage the scale, frequency, and contents of the businesses systematically. Third, the businesses must concern themselves with family life in general, make better use of the advisory committee or steering committee, concern variety of business performing system.

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A Study on Cabin Crew's Perception of Cabin Servicescape to Their Service Performance through Motivation and Direction (기내 서비스 환경에 대한 승무원의 인식이 동기부여 및 서비스 지향성을 매개로 하여 서비스 제공행동에 미치는 영향에 관한 연구)

  • Choi, Duk Jin;Kim, Mun Sun;Kim, Kee Woong;Park, Sung Sik
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.21 no.4
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    • pp.53-61
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    • 2013
  • In-flight service, depending on the perceptions of service satisfaction because ever turns into a variable, which enables service providers the flexibility of a variable in the end flight service to suit your needs to providing comprehensive and proactive services of the crew will be motivated. In addition, the service provider's motivation to work in a confined space on board the flight service characteristics in-flight service will be a major impact on the environment. This service-oriented environment, in-flight service and motivation in order to verify the impact on services in Cape factors as independent variables and the dependent variable service-oriented multi-regression analysis was performed. As a result, the motivation of the crew and the crew of the service-oriented, with a voluntary service crew services dependent variable parameters that affect the behavior of the acts. Services and service-oriented motivation Cape factors significantly influence both the irradiated while the impact on voluntary service and results verification service aesthetics, cleanliness, and physical service environment, only the voluntary services of the crew a positive effect on that the effects were investigated.

Impacts of Hotel Service Quality and Voluntary Behavior upon Behavioral Intentions (호텔 서비스품질과 고객의 자발적 행위가 행동의도에 미치는 영향)

  • Shin, Chul-Ho;Lee, Jung-Chul;Jang, Hyun-Jong
    • The Journal of the Korea Contents Association
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    • v.11 no.3
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    • pp.440-448
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    • 2011
  • This study is to investigate the impact of hotel service quality and voluntary behavior upon behavior intentions by the actual analysis of four deluxe hotels in Seoul and Incheon. As a research methodology, a statistical package of SPSS 15.0 for window & Path Analysis 7.0 were used with 124 respondents. The empathy of service quality affects the voluntary behavior of the customers composed of three factors. Cooperation out of the voluntary behavior has an effect on the behavioral intentions and the rest of voluntary behavior only influences revisit. Accordingly it suggests that hotel employees should serve the customers with individual care and concern. In addition, it reveals significantly that the empathy is the main factor resulting in voluntary behavior and behavior intentions of the hotel customers.

The study of Advance Voluntary Activities Management direction in the Information Society (정보화사회에서 자원 봉사 관리 사무의 발전적 연구)

  • 정종기
    • Journal of the Korea Society of Computer and Information
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    • v.3 no.4
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    • pp.164-173
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    • 1998
  • The purpose of this study is direction of the Information Society situations and problems of voluntary activities. In the United States of 50 percent Population have experiences of voluntary Activities in 1995. But Korea peoples had been experience of voluntary service activities not so much. In order to solve these problems and improve the voluntary service activities situation today that is information society, the followings are proposed here so that the voluntary service can be performed effectively. Through the schools, mass media, and meetings of various groups, a program should be offered widely to educate about voluntary service activities. This study is based on the volunteers management at community society with Data base information communication. (1)Searching the necessity and problems of volunteers at community centers in Local government (2)Studying the support volunteers Activities management and demand of volunteers activities management through the Data base, (3) Participation of team services management from local Government. (4) Exploring the improvements based on the study. For effective management of volunteer activities management use Information communication System that have data base. And also training of volunteers have more computer using technique through education contained with lectures and drill.

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A Study on Implementation of Primary Health Care Delivery System meet to Rural Area in Korea -Village Health Voluntary Worker Development- (우리 나라 농촌지역(農村地域)에 부합하는 1차(次) 보건의료전달체계(保健醫療傳達體系) 정착구현(定着具現)에 관한 연구(硏究) -마을 보건임원(保健任員) 개발(開發)-)

  • Koo, Y.C.;Wie, J.H.;Hwang, S.J.;Choi, S.S.
    • Journal of Preventive Medicine and Public Health
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    • v.12 no.1
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    • pp.13-23
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    • 1979
  • A study was carried out from October 1977 to September 1978 in order to develope health care delively system which will meet to rural area in Korea. For the study objective a model of health care delivery system of Myun (township) area was developed which is adopted the net-work of village health voluntary worker who will play the role of bridge for communication related with health and illness between families or village people and health subcenter, and :he model health care delivery system net-work was set in the area of Soodong Myun, Yangju Gun. which is the rural health demonstration area of Ewha Womans University since 1972. The activities and attitude of 22 village health voluntary workers were observed and analized. during the study period. The results are as follows; 1. For the field activities of village health voluntary workers. a guide line which is described with specific behavioral objectives was developed and used for not only training of the workers but also evaluation of their field activities. 2. During the study period, the number of 971 village people were served primary health care service by village health voluntary worker and the service was classified largely into symptomatic medications (92%) and preventive measures (8%). 3. Comparative percentage of the number of 894 symptomatic cases cared by village health voluntary workers to 5,695 cases of patient treated by Soodong Health Subcenter during the same period was 15.7%. 4. Annual utility rate of village health voluntary worker by Myun total people was 16.1% but utility rate by Rie was varied from 38.2% to 2.8% which shown there were considerable differences in each Rie. In order to settle the village health care service, the obstructive factors of utility should be detected and their counter measure must be taken. 5. As the health need of village people increases, it is expected that the supplement of drug excluding present sit basic drugs is inevitable, but considering the ability of village health voluntary worker, the selection of additional drugs and education, plan should be carefully studied. 6. It is desirable that a financial resource for supplementary purchase of first aid kit, drugs and materials whould be alloted from village public fund like Saemaeul Women's Club fund, which has already practiced in a few villages in the study area. 7. As pointed out by village health voluntary workers, in order to improve the village health, village leaders should be in the center of it and the cooperation of whole village people is a core of healthful village development, and it is reasonable that the health subcenter backs up these voluntary health activities by village people in techniques. 8. It seems effective that a supplementary education for village health voluntary worker be accomplished by a planned education through regular meetings like worker's monthly meeting and irregular post guide when Myun Health Workers can handle the problems found during the round trip of villages. 9. It is desirable that village health voluntary workers, who are recommended by a civil voluntary organization like Saemael Woman's Club, are charged by natural villagc unit, are given a function of village health care service and used through basic education at health subcenter. 10. It is advisable that the village health voluntary worker's service is compensated not by a form of money, but by other way such as an exemption of medical fee of worker herself or her families in health subcenter can be one method. 11. Daily health activities of each village health voluntary worker should be reported to health subcenter by biweekly or monthly in order to get not only for basic data of the program but also for evaluation the program. It is recomandable that the report form should be simple and clear enough for village health voluntary worker to fill it effectively. 12. Village health care service should be developed into a Saemaeul Movement in which village people actively participate. For this, the appointed function of village health voluntary worker should be absorbed into those of living Environment Betterment Section or Family Planning Section of Saemaeul Women's Club or it is desirable that establish a new section, Village Health Promoting Section and make it involve the appointed functions of those sections mentioned above.

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A Study on Determinants of Customer Loyalty on SNS (SNS 충성도에 영향을 미치는 요인에 관한 연구)

  • Jun, Byoung Ho;Kang, Byung Goo
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.10 no.1
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    • pp.169-179
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    • 2014
  • Customer loyalty in on-line context could be determined not only by voluntary factors but also by involuntary factors. Even though customer doesn't satisfy with certain technology and service, customer loyalty could be fostered by involuntary factors such as network effect, bonds, and switching cost. The purpose of this study is to investigate the determinants of customer loyalty on SNS in terms of voluntary and in voluntary factors. Based on prior studies on satisfaction and customer loyalty, usability and familiarity were identified as voluntary factors and network effect, bonds, and switching cost were identified as involuntary factors. Through the empirical study of 199 survey of SNS users, voluntary factors are found to be significantly related to the satisfaction and customer loyalty. Among involuntary factors, bonds are not found to be significantly related to customer loyalty.