• The Journal of Society for e-Business Studies
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• v.21 no.4
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• pp.29-40
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• 2016

Voice User Interface (VUI) is the most familiar and comfortable interface to human. Recently, with the development of cloud and AI technologies VUI has been applied to various products. The aim of this study was to identify the problems of the current VUI and to find the direction of future study by investigating the utilization status and user perception of the VUI of smartphones. A survey was conducted with 163 college students using Google Forms. The results showed that the level of recognition of VUI is high but the rate of usage is very low, and many users feel uncomfortable about the voice recognition rate, reaction speed and operation method. Most of the survey participants tried VUI out of curiosity, but only a small portion of them found it useful to continue to use it. Many participants disliked talking to machines and also did not want others to listen. The study results will guide future research efforts for improving the utilization of VUI.

• Journal of Korea Multimedia Society
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• v.24 no.7
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• pp.913-921
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• 2021

After arranging the general usability evaluation criteria of existing VUI researchers, this study verified how appropriate these criteria are for AI VUI specialized in navigation and the priority of their suitability. The VUI used in this study was analyzed through a survey from a total of 195 Chinese users after analyzing the navigation VUI used in China. As a result of the analysis, the usability evaluation criteria of the navigation VUI were extracted from three sub-factors of 'task accuracy', 'function satisfaction', and 'information reliability' in verifying conformance with general VUI evaluation criteria. With the recent advent of self-driving cars, safety and response speed are becoming very important, so Chinese users also ranked responsiveness as the top priority in VUI design, and the importance was also found to be high. Also, both men and women have the highest reactivity and the lowest multiplicity. VUI requires a convenient and natural interface to understand the intention between two objects through usability evaluation and verification in order to have effective interaction between humans and machines.

• Science of Emotion and Sensibility
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• v.25 no.3
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• pp.127-134
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• 2022

This study sought to identify the voice user interface (VUI) design parameters that evoked positive user emotions. Six VUI design parameters that could affect emotional user satisfaction were considered. The moderating effects of user gender and the design parameters were analyzed to determine the appropriate conditions for user satisfaction when interacting with the VUI. An interactive VUI system that could modify the six parameters was implemented using the Wizard of OZ experimental method. User emotions were assessed from the users' facial expression data, which was then converted into a valence score. The frequency analysis and chi-square test found that there were statistically significant moderating gender and AI effects. These results implied that it is beneficial to consider the users' gender when designing voice-based interactions. Adult/male/high-tone voices for males and adult/female/mid-tone voices for females are recommended as general guidelines for future VUI designs. Future analyses that consider various human factors will be able to more delicately assess human-AI interactions from a UX perspective.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2002.11a
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• pp.788-791
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• 2002

The present Web surroundings is composed of HTML(Hypertext Mark-up Language) and thereby users obtains web informations mainly in GUI(Graphical User Interface) environment by clicking mouse in order to keep up with hyperlinked informations. However it is very inconvenient to work in this environment comparing with easily accessed one in which human's voice is utilized for obtaining informations. Using VoiceXML, resulted from XML, for supplying the information through telephone on the basis of the contemporary matured technology of voice recognition/synthesis to work out the inconvenience problem, this paper presents the research results about VoiceXML Web Browser designed and implemented for realizing its technology.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2002.11a
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• pp.792-795
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• 2002

Nowadays the corporations related to Information & Communication field are researching more and more on VoiceXML development. VoiceXML can provide users with more efficient interface, VUI(VoiceXML User Interface) in web environment than the existing one. But more research and development for designing the Dialog have to be done for VUI to be used in efficient way. That was a main topic in "2002 VoiceXML Conference & Expo". According to the importance this paper presents VoiceXML Dialog designed for the purpose of its efficient use and the experimental result.

• Proceedings of the Korea Information Processing Society Conference
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• 2003.05a
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• pp.539-542
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• 2003

기존의 모바일 디바이스(휴대전화, PDA 등)의 인터페이스는 GUI 방식이 주류를 이루고 있으며 약간의 음성인식 기술이 접목되고 있는 실정이다. 그 음성인식 기술의 활용은 음성인식 다이얼링에 제한되어 있는 실정이다. 이러한 한계점을 극복하기 위해 본 논문에서는 VoiceXML 포럼에서 제안한 VoiceXML 버전 2.0 스펙을 따르는 VoiceXML을 모바일 환경에 적용시켜 음성인식 다이얼링 기능뿐만 아니라, 음성인식 및 합성 기술을 이용한 메뉴선택, 정보 청취 등의 기능을 가능하게 하는 목적으로 VoiceXML 기반의 VUI(Voice User Interface) 개발을 위한 요구사항을 제시하고자 한다. 기존의 GUI 방식뿐만 아니라 VUI 방식을 수용하게 함으로써 사용자들에게 인간친화적인 정보획득 환경을 제공할 것이다.

• Science of Emotion and Sensibility
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• v.10 no.1
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• pp.55-68
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• 2007

This paper describes a Voice User Interface(VUI) method and a design guideline tool which supports the studies for domestic appliance. This issue covers specification of user requirement and selection of appropriate VUI to represent speech generation. The criteria for paper is interaction design to enhance user engagement. The studies were carried out to measure prototype of domestic appliance such as a refrigerator, a washing machine, a Gimchi refrigerator, an oven range, a dishwasher and an air conditioner. This paper is presented a study of user preferences and suitability. The results of these findings to voice interface design are discussed and it is suggested that VUI guideline and optimal prototyping can provide a useful application tools in the design process.

• 한국HCI학회:학술대회논문집
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• 2007.02b
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• pp.185-192
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• 2007

음성 사용자 인터페이스(Voice User Interface, 이하 VUI) 는 음성을 매개로 일어나는 인간과 기계 간 인터페이스를 뜻한다. 음성 인식율의 향상과 음성 재생 장치의 발달에 힘입어 최근 들어 휴대폰과 카 네비게이션 시스템에 주로 적용되고 있다. 최근 이러한 경향은 A/V 시스템 등 가전제품(Domestic Appliance) 에도 확대되고 있는데 본 연구에서는 사용자와 필수적이고 빈번한 상호작용이 일어나는 백색 가전을 대상으로 사용자를 만족시키는 음성 인터페이스의 주요 속성 중 음성 생성(Speech Generation)과 관련된 음성 표현을 중점 연구하였다. 연구방법으로 먼저 주부들이 느끼는 가전에서의 문제점과 VUI 로서 해결가능성에 대하여 F.G.I. 를 통하여 조사하여 주요 이슈를 도출하고, 대표적 백색 가전인 에어컨, 세탁기, 김치냉장고, 냉장고, 식기세척기, 오븐레인지 등 6개 제품에 대하여 음성의 물리적 특성, 내용적 특성, 기능에 따른 배치에 대하여 조건에 따라 다양한 프로토타입을 제작한 후 실제 환경과 유사한 실험실 상황에서 사용자의 선호도, 적합도 및 수행을 측정하였다. 연구 결과 각 이슈에 따라 가전제품에 적합한 VUI 가이드라인 특성을 찾아내었다.

• Journal of KIISE:Computing Practices and Letters
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• v.11 no.2
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• pp.101-111
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• 2005

The present web informations are mainly described in terms of HTML, which users obtain through input devices such as mouse, keyboard, etc. Thus the existing GUI environment have not supported human's most natural information acquisition means, that is, voice. To solve the problem, several vendors are developing voice user interface. However these products are deficient in man -machine interactivity and their accommodation of existing web environment. This paper presents a VUI(Voice User Interface) supporting web browser by utilizing more and more maturing speech recognition technology and VoiceXML, a markup language derived from XML. It provides users with both interfaces, VUI as well as GUI. In addition, XML Island technology is applied to the bowser in a way that VoiceXML fragments are nested in HTML documents to accommodate the existing web environment. Also for better interactivity, dialogue scenarios for menu, bulletin, and search engine are suggested.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.7 no.5
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• pp.949-954
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• 2003

In this study, Automatic Speech Recognition Application System is designed and implemented to realize transformation from present GUI-centered web services to VUI-centered web service. Due to ASP's restriction with web in reusability and portability, in this study, Automatic Speech Recognition Application System with Javabeans Component Architecture is devised and studied. Also the voice web browsing which is able to transfer voice and graphic information simultaneously is studied using Remote AWT(Abstract Windows Toolkit).