• Title/Summary/Keyword: VISITOR INFORMATION

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Influence of Exhibition Service Attributes on Customer's Satisfaction and Behavior Intention (전시서비스 속성이 고객만족 및 행동의도에 미치는 영향)

  • Kim, Hwa-Kyung
    • The Journal of the Korea Contents Association
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    • v.9 no.2
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    • pp.410-422
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    • 2009
  • The objectives of the study were to investigate the influence of exhibition service attributes on customers' satisfaction and behavior intention. A method of this study was a survey research. The samples selected were 430 exhibition visitors to KINTEX for 2007 Seoul Motor Show. According to the results of this study, first of all, there is a significant relationship between information service and customer's satisfaction. Second, there is a significant relationship between convenience service and customer's satisfaction. Third, there is a significant relationship between promotion service and visitor's satisfaction to exhibition. Forth, there is a significant relationship between Customer's satisfaction and revisit intention. Fifth, there is a significant relationship between visitor's satisfaction to exhibition and recommendation intention. The result of this study will be helpful for the exhibition industries, giving needs to establish the marketing strategies.

Design and Implementation of Home Gateway System based on OSGi (OSGi 기반 홈게이트웨이 시스템의 설계 및 구현)

  • Kim, Gwang-Hyun
    • The Journal of the Korea institute of electronic communication sciences
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    • v.5 no.1
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    • pp.74-80
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    • 2010
  • We implemented an application system which is able to verify visitor identification for remote bundle control based on OSGi and web camera control using embedded linux system. This system are designed open Oscar framework by porting java on the embedded linux system and implemented web camera system in local area networks. Also This system can verify information of visitor from receiving the data of RFID reader and designed the wireless internet system in home. Basically, in this paper we expect that home network system development and the period of application service development are reduced with integrated service provision based on OSGi.

A Study on the Application of WebInterphone Under the .NET Environment (.NET하에서의 웹인터폰 응용에 대한 연구)

  • Lee, Jung-Hoon;Kang, Sung-Chun;Lee, Yun-Ho;Noh, Yong-Deok
    • The KIPS Transactions:PartD
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    • v.14D no.2
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    • pp.235-240
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    • 2007
  • WebInterphone is a temporary composite word made with a Web and a Interphone, and the WebInterphone system has been developed as a new ahrdware/software solution under the .NET environment to remove the drawback of a Interphone which is used only if a host and a visitor should be in same place. In the WebInterphone system, a WebInterphone is connected to a home PC which is also connected to Internet such that a host and a visitor could have a real time communications even though nobody is at home. In this paper, the structure of the WebInterphone system and its operation process are discussed.

A Study on the Injury of Nature Environment in Chongnung Valley of Mt. Puk'an -In the Case of Trail and Rest Area- (북한산 정릉계곡의 자연환경훼손에 관한 연구 -등산로와 휴식처를 중심으로-)

  • 최송현;이경재
    • Journal of the Korean Institute of Landscape Architecture
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    • v.21 no.4
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    • pp.83-99
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    • 1994
  • To compare basic information and to inspect impacts situations between 1987 and 1992, this study was executed in Chongnung valley of Mt. Puk'an. And to provide basic informations through the change of plant species diversity, some methods were applied and analyzed such as the degree of environmental impacts and belt-transect method. The results were summarized as follows; 1. In order to find environmental impacts by visitor, the degree of environmental impacts class that was proposed by Kwon(1991) was implicated. In 4 sites, total area of over impact class 2 is 86,692$m^2$ and area of impacts class 4-6 that is impossible to recover naturally is 36,856$m^2$. Totally, the impacted area was profounded qualitatively and quantitatively against 1987's. 2. In the vegetation change by visitor's impacts, species diversity was rapidly decreased as nearer the campsite and trail. And in the basal area and coverage, lower layer species was sensitively changed. Trampling-resistent species is as following; Robinia pseudoacacia, Lespedeza cyrtobotrya, Staphylea bumalda, Clerdendron trichotomum, Stephanandra incisa, Rubus crataegifolius, Lespedeza maximowiczii, Weigela subsessilis, Rosa multiflora, Zanthoxylum schinifolium, Lindera obtusiloba, Callicarpa japonica, Sorbus alnifolia, Symplocos mongolica and so on. In the results of soil hardness test, that was decreased as far away from campsite and trail. 3. In the 4 sites selected in Chongnung valley of Puk'ansan Natioal Park, management plans was largely divided 4 category, such as trail improvement, facilities setting, ecotone vegetation establishment, and vegetation rehabilitation. And a suggestion was provided to each site.

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3D Graphics Visualization and Context Information Service for a Virtual Tourist System

  • Nguyen, Congdu;Le, Minh Tuan;Yoon, Dae-Il;Kim, Hae-Kwang
    • Journal of Ubiquitous Convergence Technology
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    • v.1 no.1
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    • pp.47-52
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    • 2007
  • In this paper, we present a virtual tourist system with realtime 3D visualization and the assistance of context information service. Our system enables a visitor to take a discovering tour on a virtual environment from a remote client by following navigator or by self-navigating. During the tour, the system provides immersive 3D graphics contents while supporting relevant information to the visitors corresponding to their positions in the virtual environment. When the visitors interact with interested objects, the context information service will also support introduction information for presenting about the objects. The introduction information based on text format is represented by a comfortable way-audio conversion to visitors in different languages depended on their preferences using TTS(Text-To-Speak) tool.

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The Influence Factors on the Numbers of Visitors and Reference Room Users of Public Libraries: Based on the National Libraries Statistical Data 2018 (공공도서관 방문자수 및 자료실이용자수에 미치는 영향요인 - 2018년 전국도서관통계를 바탕으로 -)

  • Lee, Kyeong-Jin
    • Journal of the Korean Society for Library and Information Science
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    • v.54 no.2
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    • pp.105-125
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    • 2020
  • This study attempts to identify the influence factors on the numbers of visitors and reference room users of public libraries through log-log multiple regression models, using the Korean National Libraries Statistical Data 2018. The fact found is summarized as follows; Even though books collection and seating capacities might be the most important factors in attraction of visitors and reference room users to public libraries in the past when the storage and propagation of knowledge and information was the top function of public libraries, very various and compound factors such as cultural or lifetime education programs, library operation, and user activities have an effect on inducing people to visit and use public libraries at present. This means that these days, public libraries are being transformed into some kinds of comprehensive cultural center where software elements such as cultural programs, user education, events, budget, membership, opening days, building style and age, and group activities rather than hardware elements such as books, literature material, and facilities constitute their essential parts in connection with visitor and user induction.

Applying the IPA-Kano Model to Analysis Visiting Satisfaction: A Case Study of Natural Monument Forest of Common Camellias in Maryang-ri, Seocheon (IPA-Kano 모델을 적용한 천연기념물 서천 마량리 동백나무 숲 방문 만족도 분석)

  • Son, Ji-Won;Lee, Nara;Shin, Jin-Ho;Kim, Han
    • Korean Journal of Environment and Ecology
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    • v.32 no.5
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    • pp.532-540
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    • 2018
  • Importance-performance analysis (IPA) is a simple and effective technique that can assist practitioners in prioritizing customer attributes to enhance service quality and visitor's satisfaction. The purpose of this study is to use the IPA-Kano model to examine the correlation of visitor's satisfaction and management matters and deduce the management priority. It classifies 14 visiting satisfaction attributes into basic factors (forest environments and staff/information center), performance factors (the natural landscape, trail facilities, forest status, easy access, and historical and cultural resources), and excitement factors (the value of natural monument, educational experiences, and entrance fee) to select the management priority according to the achievement (satisfaction). The management priority according to the performance is staff/information center > easy access > forest environment > trail facilities, historical and cultural resources, forest status, and natural landscape > entrance fee and educational experience > value of natural monument. By considering their performance, it further identifies development priorities for visitor's satisfaction improvement. These priorities allow local governments to deploy scarce resources to improve satisfaction.

Important-Satisfaction Analysis as a Management Strategy of Suncheon Bay Ecological Park (순천만 자연생태공원 관리를 위한 중요도.만족도 분석)

  • Lee, Dong-Kun;Kim, Bo-Mi
    • Journal of the Korean Institute of Landscape Architecture
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    • v.37 no.6
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    • pp.39-47
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    • 2010
  • The coastal area is the place where two conflicting values provide opportunities for recreation, tourism and conservation of the natural environment. Most of these coastal areas have been disregarded in terms of tourism because of the high value placed on natural resources. Management strategy has usually been first on the priority list of natural. resources. However, due to the significant number of visitors, the Important-Satisfaction Analysis(ISA) was applied as a mean of complement since the 1970s. This study analyzed the difference between visitor satisfaction and the importance of the main management strategy targeting visitors to Sun-cheon Bay Ecological Park on weekdays and weekends. Results show that Sun-cheon Bay Ecological Park and the city government have paid a lot of attention and invested a lot of money, but efficiency of publicity didn't come up to their afford. Therefore, we should prepare information facilities, public education facilities and human power. Also needed are visitors' temporal-spacial control to set specific programs and a guide for information education control. It means visitors' company forms change depends on weekday and weekend. In addition, a breeding space for birds should be built for observation, education and exhibition to help meet visitor expectations. Visitors' positive satisfaction might be provided in establishing strategy as a very important measure in limited area. In conclusion, this study might be provided as preliminary data when the management strategy and related guidelines are established through the management priority of coastal regions where importance and satisfaction conflict.

An Automatic Access Registration System using Beacon and Deep Learning Technology (비콘과 딥러닝 기술을 활용한 전자출입명부 자동등록시스템)

  • Huh, Ji-Won;Ohm, Seong-Yong
    • The Journal of the Convergence on Culture Technology
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    • v.6 no.4
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    • pp.807-812
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    • 2020
  • In order to prevent the national wide spread of the COVID-19 virus, the government enforces to use an electronic access registration system for public facilities to effectively track and manage the spread. Initially, there was a lot of hassle to write a directory, but recently a system for creating an electronic access list using QR codes, what is called KI-Pass, is mainly used. However, the procedure for generating a QR code is somewhat cumbersome. In this paper, we propose a new electronic access registration system that does not require QR code. This system effectively controls the suspicious visitor by using a mask wearing discriminator which has been implemented using deep learning technology, and a non-contact thermometer package. In addition, by linking the beacon, a short-range wireless communication technology, and the visitor's smartphone application, basic information of the facility visitor is automatically registered to KDCA through the server. On the other hand, the user access information registered in the server is encrypted and stored, and is automatically destroyed after up to 4 weeks. This system is expected to be very effective in preventing the spread of other new infectious diseases as well as responding to the coronavirus which is recording a high spread worldwide.

Visitors' Perceptions of Visitor Reservation System in the Seoseokdae Trail Section of Mudeungsan National Park (무등산국립공원 서석대 탐방구간의 탐방예약제 시행에 대한 탐방객의 인식)

  • Kim, Sang-Mi;Kim, Sang-Oh
    • Korean Journal of Environment and Ecology
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    • v.35 no.2
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    • pp.181-192
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    • 2021
  • This study surveyed visitors' perceptions of Mudeungsan National Park's Seoseokdae Trail Section (STS) on the visitor reservation system (VRS). Data were collected from 248 visitors to STS selected through convenient sampling in May 2019. The majority (86.9%) of the respondents rated their overall experience in STS as either "no problem at all" or "little problem". Moreover, 43.0% of the respondents were aware of the VRS. The most popular information source for VRS was the Internet (49.7%), followed by other people (18.4%) and broadcasting media, e.g., TV (17.7%). While 69.9% of the respondents thought that implementation of VRS would be effective in improving managerial conditions of the STS, respondents perceived that "cumbersome reservation procedures" (79.3%) of the VRS operation was the most important problem, followed by "unfairness associated with Internet familiarity gap" (78.7%) and "deprivation of the opportunities to visit freely" (76.3%). The support for VRS implementation was higher among higher-aged, married, higher-educated, more frequent STS visitors, Gwangju residents, and solo visitors than the other groups. The "knowledge level about VRS" and "the awareness level about potential problems associated with VRS operation" negatively influenced the support for the implementation of VRS, while "the perceived managerial effectiveness of VRS" positively influenced it.