• 한국도서관정보학회지
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• 제32권3호
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• pp.59-89
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• 2001

대진대학교 중앙도서관의 서비스에 대한 이용자 만족 정도를 조사해 본 결과, 시설에 대하여 대체로 만족하고 있으나 도서관 이용을 지원하고 있는 서비스 영역에서는 불만족하다는 응답이며, 단행본, 연속간행물은 만족하나, 학위논문 외 대부분이 불만족한 것으로 나타났다. 또한 사서와 이용자간의 커뮤니케이션이 부족하며, 사서들에 대하여 전문성과 능력은 인정하나 무성의와 사무적인 태도에 대하여 부정적으로 나타났다. 사서들은 이용자들에게 제공하는 서비스와 그의 노력에 대하여 적극적으로 알릴 필요가 있다. 또한 요구와 불만 사항을 계속적으로 수렴할 수 있는 통로로 홈페이지 게시판을 이용하면 좋을 것이다.

• 지식경영연구
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• 제10권2호
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• pp.15-33
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• 2009

Telecommunications-broadcasting convergence in the domain of IT is a representative phenomenon that is expected to provide the saturated existing markets with a new source of profit. Especially, T-Commerce combines familiarity of TV and immediacy of the Internet which are expected to cover all the users familiar with each media and expand the existing commercial transactions. Telecommunications-broadcasting convergence in Korea, however, is focusing on technical and regulatory aspects so that research on the real users is not up to the mark yet. This is the most fundamental problem in hampering growth in the corresponding service and market. Thus, we are proposing an adoption model on T-Commerce to rapidly expand the convergence service through understanding the potential users. Perceived utilitarian and hedonic values, perceived interactivity, media substitution and personal innovativeness have been examined as the factors influencing the users' intention to adopt a new convergence service. As a result of empirical analysis, it is verified that perceived utilitarian and hedonic values and personal innovativeness directly influenced the users' intention to adopt whereas perceived interactivity had indirect affect on them. T-Commerce service providers should not only emphasize on the benefit that the older media could not provide the users with, but also provide them with more pleasure and entertaining experience during the course of satisfying the users' needs to distinguish T-Commerce from the other existing media.

• 한국환경과학회지
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• 제20권6호
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• pp.721-728
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• 2011

This study investigates the users' perception of the importance and performance of National Recreation Forest Service Programs quality, forest environmental education and cultural benefits, with the aim of improving the level of service quality within the programs. An Important-Performance Analysis (IPA) was performed to determine significant patterns. The IPA results showed that most users' perceived as important how well the service programs performed to meet their expectations. The enclosed study finds, for example, users' answered that three factors which were less important to them were entrance fee, size of program center or facilities and amount of information. These factors performed poorly, and the program of guidance indicates the need for improvement of these factors. In addition, the finding also suggests how recreational service programs in the future can complement and improve what they offer. These are as follows. The process of preparation and content of the program order need to be effectively established. The Program Director needs to maintain a friendly attitude and must have ongoing training on how to provide effective programs. For programs to be enjoyable and satisfying for users, the location of the programs should provide a comfortable environment. Also, detailed program guidance is required for users' convenience. It is expected that the results of this study will be useful when ameliorating and establishing the marketing strategy of the National Recreation Forest Service Programs.

• ETRI Journal
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• 제38권3호
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• pp.444-454
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• 2016

Voice service is very demanding in cognitive radio networks (CRNs). The available spectrum in a CRN for CR users varies owing to the presence of licensed users. On the other hand, voice packets are delay sensitive and can tolerate a limited amount of delay. This makes the support of voice traffic in a CRN a complicated task that can be achieved by devising necessary considerations regarding the various network functionalities. In this paper, the support of secondary voice users in a CRN is investigated. First, a novel packet scheduling scheme that can provide the required quality of service (QoS) to voice users is proposed. The proposed scheme utilizes the maximum packet transmission rate for secondary voice users by assigning each secondary user the channel with the best level of quality. Furthermore, an analytical framework developed for a performance analysis of the system, is described in which the effect of erroneous spectrum sensing on the performance of secondary voice users is also taken into account. The QoS parameters of secondary voice users, which were obtained analytically, are also detailed. The analytical results were verified through the simulation, and will provide helpful insight in supporting voice services in a CRN.

• Asia pacific journal of information systems
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• 제25권2호
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• pp.403-422
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• 2015

Social media websites have continued to proliferate, and the way in which people stay connected has also evolved. The issue of user loyalty a website remains crucial given that the competition is severe. Websites need loyal users who continue to use their sites to survive and be successful. In this research, we applied self-regulation framework to investigate the factors leading to user loyalty to a social media site. In particular, the role of sense of belonging, which is a common emotional reaction to a social media site, is examined. A survey of users in a popular social media site in Taiwan was conducted. Results show that both sense of belonging and service quality have direct effect on loyalty, whereas trust affects loyalty indirectly by fostering a sense of belonging. Service quality affects loyalty through trust and sense of belonging. Notably, trust has insignificant effect on loyalty as originally proposed. Users are then classified into two groups, namely, heavy and light users, based on their usage. Among light users, service quality has no direct effect on loyalty. Therefore, sense of belonging has sole direct impact on loyalty. Both service quality and sense of belonging contribute to loyalty in users who spend more time online. Implications of this study are also discussed.

• 한국정보시스템학회지:정보시스템연구
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• 제24권3호
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• pp.75-94
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• 2015

Purpose While new versions of mobile applications could offer users better computing environment, users are not always comfortable with them for various reasons. Considering making update decisions is important task for users, it is crucial for us to understand users' behavior and attitude on app updates. The purpose of this study is to explain why mobile users succumb to both reactance toward the update and satisfaction to the current version, ultimately leading them to feel the regret by employing three theoretical perspectives including regret theory, status quo bias theory and the dual model. Design/methodology/approach Survey data collected from 204 mobile users was used to test the research model using partial least squares analysis. The results have shown that both reactance toward the update and satisfaction to the current version have negative impacts on individuals' decisions to update, which leading to their regret after updating the applications Findings By integrating both status quo bias and regret theory in the model, this study tried to explain why mobile users feel regret in application update settings. More specifically, this study has proposed a novel framework that introduces an individual's update decision on mobile applications.

• 한국IT서비스학회지
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• 제15권1호
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• pp.167-178
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• 2016

Spectrum sensing in cognitive radio (CR) has a great role in order to utilize idle spectrum opportunistically, since it is responsible for making available dynamic spectrum access efficiently. In this research area, collaboration among multiple cognitive radio users has been proposed for the betterment of detection reliability. Even though cooperation among them improves the spectrum sensing performance, some falsely reporting malicious users may degrade the performance rigorously. In this article, we have studied the detection and nullifying the harmful effects of such malicious users by applying some well known outlier detection methods based on Grubb's test, Boxplot method and Dixon's test in cooperative spectrum sensing. Initially, the performance of each technique is compared and found that Boxplot method outperforms both Grubb's and Dixon's test for the case where multiple malicious users are present. Secondly, a new algorithm based on reputation and weight is developed to identify malicious users and cancel out their negative impact in final decision making. Simulation results demonstrate that the proposed scheme effectively identifies the malicious users and suppress their harmful effects at the fusion center to decide whether the spectrum is idle.

• 정보관리학회지
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• 제31권4호
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• pp.29-47
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• 2014

본 연구는 J교육대학교 기록관 이용자들을 대상으로 기록정보서비스에 대한 인식 및 경험을 조사하고 이를 바탕으로 서비스 개선방안을 도출하는 것을 그 목적으로 한다. 본 연구는 아카이브 매트릭스 프로젝트(Archival Metrics Project)에서 대학기록관의 기록정보서비스를 평가하기 위해 개발한 이용자 설문지를 수정하여 사용하였으며 이용자들의 기록관에 대한 인식, 이용현황, 직원에 대한 평가, 시설 및 서비스에 대한 만족도 등을 파악하였다. 본 연구는 47명에 대한 이용자 설문 결과와 기록연구사와의 면담결과를 바탕으로 기록관의 서비스 개선방안을 제안하였다.

• 한국유기농업학회지
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• 제27권4호
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• pp.409-424
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• 2019

This study investigates the usage behavior and the perception of horticulturalists (horticultural activists) and simple users for urban community gardens. To this end, we surveyed 100 horticulturalists and 213 simple users. Questions in the survey are divided into five categories: 1) usage behavior of community gardens, 2) perception on the benefits of community gardens, 3) perception on the pros and cons of setting up community gardens, 4) willingness to pay for community gardens, 5) importance of specific benefits provided by community gardens. According to the survey, 95.0 percent of horticulturalists and 93.4 percent of simple users supported setting up community gardens. 58.0 percent of horticulturalists and 60.6 percent of simple users were willing to pay their residence tax for community gardens. And the annual membership fee plus resident tax of horticulturalists is 460,455 KW per person, which is 80.6 times more than willingness to pay of simple users. The results of this study can be used as basis data for valuing community gardens.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제8권4호
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• pp.1192-1207
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• 2014

Dynamic spectrum sharing is a key technology to improve spectrum utilization in wireless networks. The elastic spectrum management provides a new opportunity for licensed primary users and unlicensed secondary users to efficiently utilize the scarce wireless resource. In this paper, we present a game-theoretic framework for dynamic spectrum allocation where the primary users rent the unutilized spectrum to the secondary users for a monetary profit. In reality, due to the ON-OFF behavior of the primary user, the quantity of spectrum that can be opportunistically shared by the secondary users is limited. We model this situation with the renewal theory and formulate the spectrum pricing scheme with the Bertrand game, taking into account the scarcity of the spectrum. By the Nash-equilibrium pricing scheme, each player in the game continually converges to a strategy that maximizes its own profit. We also investigate the impact of several properties, including channel quality and spectrum substitutability. Based on the equilibrium analysis, we finally propose a decentralized algorithm that leads the primary users to the Nash-equilibrium, called DST. The stability of the proposed algorithm in terms of convergence to the Nash equilibrium is also studied.