• 한국실내디자인학회논문집
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• 제23권5호
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• pp.112-121
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• 2014

The purpose of this study is to develop the user-oriented housing interior space sensibility evaluation tools: The user-oriented housing interior space sensibility evaluation tools shall be developed through the systematic selection process of the extracted housing interior space images, which were linked with the adjectives of sensibility evaluation selected for the housing interior space preferred by the user from the specific words of the sensibility extracted to identify the characteristics of the user's sensibility which is recently being changed. In the results of analyzing the words of sensibility for the residential space preferred by the users with 48 pairs of adjectives. The user-oriented sensibility assessment tool was built by extracting 8 sensibility factors of 'cozy', 'practical' 'cheerful', 'traditional', 'unique', 'congenial', 'sensuous', and 'gorgeous' in the exploratory factor analysis. The image scale was constructed in two-dimensions of the sense of space and the type of space for the residential interior space images. The dimension of the 'sense of space' is explained by the axis of open-closed and the dimension of 'type of space, is explained by the axis of 'natural-artificial'. Such a structural model of the residential interior design attributes were divided into 8 groups. And the 42 images representing each group were selected and the user-oriented residential interior space image tool was built by adding user's selective elements.

• 한국문헌정보학회지
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• 제28권
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• pp.247-266
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• 1995

The purpose of information retrieval is to help users solve their problems. To fulfill the purpose the user's problem needs to be focused on. The purpose of this study is to identify components and the structure of the user's problem in an academic research environment. From this study it was found that the scientific problem dealt within an academic environment is complicate and the problem is composed of 8 topical and 4 non-topical components. And they could be organized into a stucture. This study has three implications for user-oriented information retrieval. (1) The components and the structure of the problem need to be the framework for the effective information retrieval process and for the evaluation of information retrieval. (2) The research methodology used in this study can be applied to other information service situations and this will result in greater practical implication of a study for more effective information retrieval. And (3) for more effective user-oriented information retrieval, the user needs to be observed and studied in the actual' situation. This study showed that the complicate problem of the actual user can be studied in a systematic way and this resulted in important implications for information retrieval.

• 산업경영시스템학회지
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• 제42권3호
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• pp.39-51
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• 2019

This paper is an exploratory study to investigate the influence of characteristics of local government web-sites on user satisfaction and trust. The objective of this research is to identify the characteristics of local government web-sites influencing on user satisfaction and trust, and determine how they affect user satisfaction and trust. From the literature review, we identify four characteristics which are expected to influence on user satisfaction: technical, information, customer-oriented, and work-performing characteristics. In addition, we develop research model that the four characteristics are expected to affect user satisfaction and trust via users' perceived values. The results of the research are as follows. The technical, customer-oriented, and work-performing characteristics significantly affects perceived values, which significantly affected user satisfaction and trust. Perceived value is partially mediated by user satisfaction in affecting user trust. The characteristics of local government web-sites affecting perceived values differed partially by the purpose of visitor. As for the personal goal, the technical, customer-oriented, and work-performing characteristics significantly affect perceived values, with the technical and customer-oriented characteristics having more significant effects. As for the business goal, the technical, information, work-performing characteristics significantly affected perceived values, with information characteristics having more significant effects.

• 디자인융복합연구
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• 제18권3호
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• pp.71-87
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• 2019

Previous research has shown that the use of self-disclosure, the process of revealing personal thoughts and feelings, in conversational agents (CAs) increases overall user evaluations. However, research exploring the effects of self-disclosure in different situations or dialogue types is limited. This study investigated the effects of self-disclosure and dialogue type (task- vs. social-oriented) on trust, usefulness, and usage intention. Results showed significant interaction effects between self-disclosure and dialogue type. For CAs that did not use self-disclosure, trust, usefulness, and usage intention were higher in task-oriented dialogues. In contrast, CAs that did use self-disclosure had higher trust, usefulness, and usage intention in social-oriented dialogues. These results suggest that researchers and designers should consider the specific dialogue types and corresponding user goals when adding human qualities, such as self-disclosure, to CAs.

• Asia pacific journal of information systems
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• 제10권4호
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• pp.37-56
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• 2000

This study proposes the concept and measurement of object-oriented systems modelling activity based on the previous research in the area of systems engineering, object-oriented modelling, and information systems. The modelling activity is related to information systems development success for exploring the correlation of each other. The object-oriented modeling activity is found to be related to user satisfaction with developed information systems, But the modeling activity does not have relation to the other successes, such as cost, development schedule, and maintenance. This study contributes to systems development modeling research, systems success, and object-oriented systems modelling research. Practically, the results support the usefulness of object-oriented modelling effort in the field in terms of user satisfaction.

• 한국환경과학회지
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• 제27권10호
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• pp.865-874
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• 2018

Fruit trees are a key part of agriculture in rural areas and have recently been a part of ecotourism or agrotourism. This study analyzes user segmentation based on user motivation to determine characteristics of potential customers in fruit tree farms, and thereby develop fruit tree experience and educational programs. We conducted a survey of 253 potential customers of fruit tree experience programs in September 2017. Data were evaluated using factor and cluster analyses. The results of the cluster analysis identified four distinct segments based on potential customers' motivations, that is, activity-oriented, learning-oriented, leisure-oriented, and purchase-oriented. These clusters showed that significant differences in the preference of potential customers exist. Different markets were segmented based on the benefits sought by users. The segments' characteristics were identified and activities relevant to each segment were proposed for rural tourism. Lastly, this study suggests directions for development of fruit tree farm experience and educational programs.

• 한국비블리아학회지
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• 제22권1호
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• pp.193-210
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• 2011

현대 마케팅의 특징은 소비자지향성에 있다. 일반기업이 소비자만족을 목표로 모든 경영활동을 통합하듯이 도서관경영에서도 이용자만족을 목표로 모든 도서관업무를 계획하고 조직하고 지휘하고 통제하는 경영마인드가 필요하다. 본 논문에서는 마케팅지향적 경영철학의 실행을 위하여 소비자의사결정과정모델을 이용하여 도서관 이용자의 행동을 깊이 있게 이해하고 그 결과를 도서관 마케팅전략 수립에 활용하는 방안을 연구하였다.

• 한국ITS학회 논문지
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• 제11권1호
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• pp.28-41
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• 2012

이용자 맞춤형 대중교통서비스는 이용자의 개별 특성을 고려한 이용자별 선호 대중교통정보를 언제 어디서나 정보제공 매체를 통해 빠르고 편리하게 제공하기 위한 서비스로, 차내장치, BIT, 모바일 3가지 매체와 서비스에 대한 개발 연구가 진행되었다. 서비스에 대한 평가를 목적으로 테스트 베드 지역인 부산시를 대상으로 만족도 평가를 실시하며, 각 매체별/종합만족도의 영향을 미친 중요요인을 분석하고, 이러한 결과를 기초로 서비스 개선방안을 도출하고자 한다. 본 서비스에 대한 전반적인 만족도는 평균값 3.54로 긍정적인 반응을 보였으며, 각 매체별로는 차내장치 3.29, BIT 3.62, 모바일 4.05의 만족도를 보였다. 이용자 맞춤형 대중교통서비스의 종합만족도는 범주형 회귀분석 결과 표준화계수 .632인 "차내장치"가 만족도를 결정짓는 중요요인 매체로 작용한 것으로 분석되었다. 제공 서비스 측면에서 현재 제공되는 정보만으로도 충분히 구득이 가능하므로 콘텐츠의 추가보다는 이용환경의 개선 요구가 더 많은 것으로 분석되었으며, 이러한 결과를 토대로 이용자 측면에서의 개선방안을 제시하였다는데 본 연구의 의의가 있다.

• Asia pacific journal of information systems
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• 제12권4호
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• pp.77-99
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• 2002

This study compares avatar-based chatting and text-based chatting. The comparison focuses on the effect of different chatting methods on user perception such as flow, social presence, and media richness. Especially the effects of avatar are examined across varying task types-work-oriented and fun-oriented. To accomplish this objective, a laboratory experiment was conducted using 80 experienced subjects. The results indicate that avatar-based chatting was more playfulness than text-based chatting in general. However, the effects of chatting methods on user perception were quite different according to the task types. There was no significant difference between avatar-based chatting and text-based chatting in the fun-oriented task, but avatar-based chatting was perceived as a more playful, focused, telepresent, and social present method in the work-oriented task.

• 한국실내디자인학회논문집
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• 제25권1호
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• pp.192-200
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• 2016

This study aims to design user-oriented children's hospital by examining the user needs, especially the mothers of child inpatients and the nurses. The subjects participated in a questionnaire survey including the user's characteristics, awareness of patient's room, the preference on ward size, demands, satisfaction and hospital environment assessment. The survey was conducted of the mothers of child inpatients and the nurses in A children's hospital, and the data were analyzed by the SPSS WIN 18.0 Version software. A total of 115 copies of the questionnaire were finally analyzed. The results and conclusions are as follows. 1) The mothers' demand on family-centered space and private spaces were higher than the nurses. 2) The mothers preferred 1-bed-room to 4-bed-room due to safety and privacy. 3) The items of hospital environment assessment was categorized into four factors; 'Aesthetics', 'Accessibility', 'Comfort', and 'Lighting'. The most positive factor was 'Aesthetics', whereas 'Comfort' was the negative factor. 4) The mother's satisfaction was lower than the nurse's. The most influential factors on the satisfaction was 'Accessibility'. To improve the satisfaction of the mothers of child inpatients and the nurses, safety, privacy, accessibility should be considered.