• Title/Summary/Keyword: User study

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A study on the factors influencing the ASP service users' repurchase intent and organization benefits (ASP(Application Service Provider) 서비스 사용자의 재구매 의사와 조직 이익에 미치는 영향요인 연구)

  • Kim, Kyung-Kyu;Shin, Ho-Kyoung;Kim, Su-Hyun
    • Journal of Information Technology Applications and Management
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    • v.17 no.1
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    • pp.55-81
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    • 2010
  • ASP service users' needs for flexible and customized services to deal with changes in business environments and user contexts seems to be appealing due to the progress of technology and IT paradigm such as ubiquitous computing and web 2.0. Through the lens of expectancy confirmation and flexibility, we explored factors that influence users' repurchase intent and organizational benefit in ASP services. With an empirical study, we examined information quality, service quality, flexibility, customization, user satisfaction, trust in ASP services can contribute to the repurchase intent and organizational benefit. In addition to, business type and company size are added to the research model as control variables for user satisfaction, trust, and repurchase intent. Our findings suggested that the service quality and flexibility significantly were cruicial determinant of user satisfaction in ASP services. Furthermore, user satisfaction significantly influenceS repurchase intent, and organization benefits were affected by repurchase intent. This study has important implications for academic researchers and practitioners who seek to understand factors that affect ASP service users' repurchase intent and organization benefits.

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Analyses of Value System through Web Accessibility User Evaluation : For People with Low Vision (웹 접근성 사용자 평가를 통한 가치체계 분석 : 저 시력 장애인 대상으로)

  • Lim, Jong Duck;Ahn, Jae Kyoung
    • Journal of Information Technology Services
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    • v.19 no.1
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    • pp.113-127
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    • 2020
  • Current web accessibility checks and automatic assessments have been pointed out that the assessment items and scores are evaluated from the developer's point of view rather than from the user's one. In addition, although most of the grades of an automatic assessment on the public web sites are excellent because they are built in accordance with the web accessibility development guidelines, not a few web sites shows relatively low grades in evaluating their usability test made by those users. Taking into account the inadequacy of these web accessibility assessments, this study has identified the differences between the grades of usability evaluations and automatic evaluations for people with low vision and analyzed the major factors affecting web accessibility usability evaluations using Repertory Grid Techniques. Also, the Hard Laddering method of the Means-End Chain theory was adopted to visualize the relationship between Attributes-Conferences-Value and a hierarchical value system analysis based on FGI(Focused Group Interview) to people with the low vision. This study proposed the measures to improve the current web accessibility automatic assessment allocation, expert evaluation criteria, and user task assessment. In particular, it is a web accessibility user evaluation model that can consider the web accessibility quality certification criteria and user review assessment by directly analyzing the user cognitive structure and value system. This study is expected to be useful as a research to enhance the quality of web accessibility assessment.

Users' Relevance Criteria in Universal Search in Korea : An Exploratory Study (통합 검색 환경에서 이용자 적합성 판단 기준에 관한 탐색적 연구)

  • Park, Jung-Ah
    • Journal of the Korean Society for information Management
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    • v.29 no.2
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    • pp.113-133
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    • 2012
  • This study is an exploratory research on the user relevance criteria in Korean search service environments that provide integrated search results. Data were collected from 10 participants using a semi-structured interview technique. The participants conducted a web search using integrated search services, such as Naver or Daum on a self-selected topic. They were asked to judge the relevance of retrieved documents and to report their relevance criteria. As a result, the research indicated 8 user-defined relevance and non-relevance criteria. The research shows that specificity and richness are the two most important criteria yet, the user's relevance criteria have not changed much despite the change in search environment.

A Study on the User′s Pattern and Characteristics of Jeol-young Seaside Park (절영해안산책공원 이용객의 이용패턴과 특성에 관한 연구)

  • Lee, Myung-Kwan
    • Journal of Navigation and Port Research
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    • v.28 no.5
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    • pp.455-462
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    • 2004
  • Recently, according to the increase of personal income and enough time to spare. people demand the expansion of waterfront space in the city and the development of waterfront's possibility. In this study, which takes a place of the Jeol-young seaside park in young-do investigated for the user's pattern of seaside park located in coastal area And analyzed into user's attributes and a feeling of satisfaction The results of this study were as follows : 1) The Jeol-young seaside park is facilitated for taking a walk. It also tends to be preferred for the ocean view, jogging, relaxation, and so on 2) The Jeol-young seaside park has to be ensured with its safety and convenience of esplanade. In order to provide the user's high satisfaction, more facilities of expansion and parking area are demanded to be developed.

A Study on User-Classification for usability Evaluation (사용편의성 평가를 위한 사용자 분류에 관한 연구)

  • 김창수;윤정선;김명석
    • Archives of design research
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    • v.14
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    • pp.267-281
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    • 1996
  • One product has so many different kind of user groups and each user group has different characters and needs of use. So, designer has difficulty in definding which group is major or sub in a product, what kind of characters and needs does that group has. In this study, we classify the user upon three factors ; accuracy of rules, speed of action, speed of problem solving and propose design guideline for the classifed user group. The results of this study will be applied to more user-friendly design approach.

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A Study on the Factors Affecting Personal User's Acceptance of On-demand Software (개인 사용자의 On-demand Software 수용에 영향을 미치는 요인에 관한 연구)

  • Jun, Byoung-Ho;Lee, Ju-Hyung;Kang, Byung-Goo
    • Journal of Information Technology Services
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    • v.7 no.2
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    • pp.41-57
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    • 2008
  • The development of service-based software and web-based application aims for providing user-demand service. On-demand software is emerging for same reason. Software delivery models like on-demand software is expected to change the software industry as an important technical revolution with the firm's strategy. Few research, however, has been done on the on-demand software. While much research on ASP and SaaS focused on firm' use, this study intends to examine the intention of using on-demand software targeting personal user. The intention to use of on-demand software was empirically examined in terms of quality, user characteristics, usefulness, easy of use, and security. Results shows that usefulness and easy of use are most significantly related to the intention of using on-demand software. Other factors are also found to affect the intention to use of on-demand software. This study contributes to improve the understanding and interest in on-demand software and it is expected to spread widely for individual user.

Middle School Students' Addicted Use of Cellular Phone and their Psychosocial Characteristics (중학생에서 휴대폰의 중독적 사용 정도와 사회.심리적 특성)

  • Son, Hyun-Kyung;Lee, Hae-Jung;Ahn, Suk-Hee
    • Research in Community and Public Health Nursing
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    • v.17 no.4
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    • pp.552-562
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    • 2006
  • Purpose: This study was conducted to describe the state of middle school students' addicted use of a cellular phone and their psychosocial characteristics and to examine differences in psychosocial factors as impulsivity, stress, anxiety and classroom attitudes according to the level of addiction. Method: As the subjects of this study, 747 middle school students who use a cellular phone in B Metropolitan City were selected through stratified random sampling, and they were asked to answer a self-administered study questionnaire. Data were analyzed using frequency, descriptive statistics, $x^2-test$, t-test, and one-way ANOVA. Results Among the respondents, 15.7% fell into the addicted user group while 56.0% fell into the dependent user group and 28.3% turned out to be non-addicted users. The levels of impulsivity, stress and anxiety were higher in the addicted user group than in the dependent user group and the non-addicted user group. The addicted user group also showed a very bad learning attitude. Conclusion: Addiction to the use of a cellular phone, which may have negative influences on the users' psychosocial characteristics, needs to be detected earlier, and preventive education should be offered in order to prevent such addiction.

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A Study on Model of MIS User satisfaction (경영정보시스템의 사용자 만족모형에 관한 연구)

  • Lee Jang-Hyung;Park Hee-Suck
    • Management & Information Systems Review
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    • v.3
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    • pp.47-76
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    • 1999
  • Management Information System(MIS) User satisfaction, which was introduced at the earlier 1990's, has become a core way of strategic method. But domestic companies have little experience toward this concept and the methodological knowledge was not cumulated yet. So the definition of User satisfaction, as well as the validity and objectivity toward the estimation, is being under discussion In this report we will contain the contents as follows, 1) investigate limitations of exposed theories about Methodology, 2) look into the situations and handicaps of User satisfaction estimation which is being used in practical domains on company, 3) search for the better way in application through comparative analysis between case study of customer satisfaction structure by structural equation model and by ordinary estimation model. We have conclusions through model that Index values like GFI AGFL RMR are accepted as within limited range for estimating validity of used model. so we can expect to use the results for deduce accurate User satisfaction index. Therefore satisfied Users became lesser at complaint behavior instead higher at repurchase likelihood, while unsatisfied Users became lower. Results as above are accordance with the previous studies, and that proves ACSI model to be applied toward local MIS Users' case. Even though the scopes of this research are restricted in domestic market of MIS Users, ACSI model itself has developed with the purpose for compatibility toward inter-company and inter-industry. So this model can be applied beneficially in the future study to analyse the extent that latent variables affect to User satisfaction.

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A Study on the Intention of Continuous Usage of O2O Service: Focusing on the Moderating Effect of User Innovation (O2O 서비스의 지속이용의도에 관한 연구 : 이용자 혁신성의 조절효과를 중심으로)

  • Lee, Og;Lee, MoonBong
    • The Journal of Information Systems
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    • v.29 no.2
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    • pp.51-69
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    • 2020
  • Purpose Today, the increasing of internet use and the expansion of internet range provide us with many opportunities. Therefore, this study examine relation of perceived ease of use, perceived playfulness, perceived risk, perceived usefulness based on previous studies. And we examine the effect of O2O service satisfaction on continuous use intention. Also, we studied the relationship between perceived ease of use, perceived playfulness, perceived risk, perceived usefulness according to user innovation. Design/Methodology A Structural Equation Model(SEM) method was used to test the theoretical framework based on a sample of 451 respondents who have experienced the O2O service. Factor analysis and confirmation factor analysis was conducted to check the reliability, convergency validity and discriminant validity. To test moderating effect of the user innovation, multi group analysis was conducted. Findings First, perceived ease of use, perceived playfulness, perceived risk have significant effects on perceived usefulness. Second, perceived usefulness of O2O service have a positive effect on satisfaction. Third, satisfaction of O2O service have a positive effect on continuous use intention. The relationship that perceived ease of use, perceived playfulness, perceived risk affect perceived usefulness is differ depending on user innovation. Based on these findings, this study suggested to marketing practitioners the need for different approach by a user innovation.

Influence on the Use Intention of User's Traits in China Market

  • Lee, Jong-Ho;Wu, Runze;Fan, Linlin
    • Asian Journal of Business Environment
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    • v.7 no.2
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    • pp.21-29
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    • 2017
  • Purpose - Because of the development of smartphone and communication technology, Smart TV programs are filled with various contents and applications. This study included additional individual variables like innovativeness and self-efficacy, and characteristics of smart TV are both user-interface and function as exogenous factors based on TAM model. So, this study focuses on identifying the influencing factors of continuous use intention of smart TV traits and user ones and analyzing how they make influences on them in China market. Research design, data, and methodology - Totally 182 samples were adopted as appropriate ones for analysis in this study. They were collected from 20 February 2016 to 10 March 2016. Results - The results are as follows. First, function has positive influence on perceived usefulness. Second, innovation and user-interface make affirmative influences on perceived easiness. Third, perceived easiness has affirmative influence on perceived usefulness. Fourth, the perceived easiness and perceived usefulness make positive ones on continuous use intention. Fifth, perceived ease of use affects significantly on perceived usefulness. Conclusions - According to the findings, they (smart TV traits and user traits), influencing on continuous use intention, are possible to give significant implications on persistent development in China smart TV market.