• 제목/요약/키워드: User Flow

검색결과 775건 처리시간 0.361초

웹 사이트 플로우(Flow) 측정 방법론 및 시뮬레이션에 대한 연구 (The Measuring Method of Web-Site Flow and Its Simulation Analysis)

  • 권순재
    • 지식경영연구
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    • 제10권2호
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    • pp.49-63
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    • 2009
  • In this study, sub domain of flow was investigated on literature survey, and suggested of the measuring method of web-site flow and its simulation analysis. Constructing of measuring method of flow, and using this method what-if analysis was simulated when several condition changed. Using causal map approach to extract knowledge from web-site domain experts and to derives a causal relationship of knowledge. Specially, in our study, describes method of developing and building causal map, and suggests guide line of this method on practical application. This research results show that web-site flow starts "direct searching" or "interesting of special issue(domain)", and when challenges of web-site were accorded with user's skills web-site flow grows. Further, in the web-site, information searching intention results in increase of user's duration time and experience flow to discovery new interesting issues in this process. If user's web-site of interaction is increased, awareness of environment conditions decreased, finally, user's telepresense results in increased web-site flow. This paper contained thai this method make used of measuring flow in the web-site and developing of practical strategy.

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모바일 게임에 대한 몰입과 만족도에 미치는 영향요인 연구 (A Study on the Factors Affecting Game Flow and Satisfaction in Mobile Game)

  • 이진형;김철수
    • 한국정보시스템학회지:정보시스템연구
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    • 제28권1호
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    • pp.183-206
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    • 2019
  • Purpose Research purpose is extraction of the factors affecting game flow and satisfaction in mobile game. Design/methodology/approach In mobile game, the factors affecting game flow were classified into three parts: mobile game platform characteristics, user cognition characteristics, and user individual characteristics through previous studies for existing online game and mobile game. In the research we extracted the factors as follows: the connectivity, usability, network speed, pleasure, service quality, relatedness, proficiency, self-fulfillment, early adopter tendency, and competitive spirit. Using the factors, we established research model and tested hypotheses empirically. This survey was conducted five months targeting from teenagers to fifties with mobile game experience. The questionnaire items were reconstructed according to the questionnaires of the present study or those newly developed by the game experts and total 56 items in the literature of Internet game, smartphone game, and mobile game based on the existing literature study respectively. Findings According to the analysis result, this study showed that ease of use, enjoyment, self - fulfillment and competitive spirit had a significant influence on user flow and also that service quality, proficiency and competitive spirit had a significant influence on user satisfaction in mobile games.

공공도서관의 서비스스케이프가 고객충성도에 미치는 영향에 관한 연구 (A Study on the Effect of Public Library Service Scape on Customer Loyalty)

  • 김영희;조동혁
    • 품질경영학회지
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    • 제51권1호
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    • pp.19-36
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    • 2023
  • Purpose: The purpose of this study is to empirically verify the structural relationship between public library service-scape, flow, user satisfaction, and customer loyalty for adults who use public libraries for academic purposes in a changing public library environment. To this end, this study reviewed the concepts of public library service-scape, immersion, user satisfaction, and customer loyalty with existing literature, proposed a research model based on this, and empirically verified them. Methods: This study collected and statistically analyzed data for adults using public libraries for the purpose of reading books or studying. The collected data were checked using SPSS 24.0 and AMOS 24.0 and the research hypothesis was verified by analyzing the results using the structural equation modeling technique. Results: The results of the study are as follows. First, spatiality, aesthetics, and amenity of service-scapes have a positive effect on flow. Second, spatiality and amenity of service-scapes have a positive effect on user satisfaction. Third, Flow has a positive effect on user satisfaction. Fourth, Flow and user satisfaction have a positive effect on customer loyalty. Conclusion: This study is meaningful in that it suggests a strategic direction to enhance the service competitiveness of public libraries by strengthening the service-scape.

소셜 네트워크 게임의 지속사용의도에 영향을 미치는 요인에 관한 연구 : 스마트 기기 사용자를 중심으로 (A Study of Factors Affecting Continuous Intention of Social Network Games : Focusing on Smart Device Users)

  • 김정욱;장철호
    • 한국IT서비스학회지
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    • 제13권3호
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    • pp.235-255
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    • 2014
  • Social Network Service (SNS) with emergence of Web 2.0 have been developed rapidly. Unlike other games, social network game is based on the relationship with smart devices and studied for user-centered behavior as a potential factor derived from the Technical Acceptance Model (TAM). This research is conducted for finding out influencing factors on continuous intention for smart device users. Therefore, the independent variables consist of subjective norm, mobility, playfulness, self-efficacy, and ease of use. The intermediate variables also compose of flow, and user satisfaction and the dependent variables as continuous intention. The result of study shows the following: First, subjective norm, playfulness, self-efficacy and ease of use except mobility have the positive effect on user flow. Second, subjective norm, mobility, playfulness and ease of use except self-efficacy have significantly the positive effect on user satisfaction. Finally, user flow has significantly the positive effect on user satisfaction and continuance intention and a factor of user satisfaction have significantly the positive effect on continuance intention.

Design of Optimized Ultrasound Clinical Work-Flow; Usability Perspective

  • Bag, ByungEun;Yoo, SunKook;Jang, WonSeuk
    • Journal of International Society for Simulation Surgery
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    • 제2권1호
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    • pp.40-42
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    • 2015
  • Purpose Usability is an important factor in our life. This paper presents an approach to design the clinical work-flow for ultrasound system. And, we tried to apply this work-flow in diagnosis ultrasound system. Materials and Methods For user learnability, we follow international standard IEC 60601-1-1 and IEC 62366 which describes usability of medical instrument. User requirement are applied by 10 clinicians who are well aware of usability. We considered user environment and designed clinical work-flow into two types: general use and emergency use. The designed clinical work-flow was evaluated by 10 clinicians and results derived from the evaluation were analyzed. Results We could successfully design optimized clinical workflow of ultrasound system. Conclusion This paper suggests usability testing for optimized ultrasound clinical workflow. Using this clinical work flow, users can enhance their clinical performance and reduce operation time.

객체지향형 2차원 유동 가시화 코드 개발 (Code Development for Two-Dimensional Flow Visualization)

  • 사종엽;허준성
    • 한국전산유체공학회지
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    • 제8권1호
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    • pp.30-37
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    • 2003
  • The post-processor for two-dimensional flow visualization has been developed by using OOP(object-oriented programming) of Visual C++. User-friendly GUI(graphic user interface) has been built on the base of MFC(Microsoft Foundation Class). The number and order of variables can be specified by user because the input style is the free-format. The new variable can be defined and added to the variable list by using the various operators and functions.

웹기반 정보시스템 이용자정보만족도(Flow) 측정모델의 교차문화 검증에 관한 연구 (A Study on Cross-Cultural Validation of Web-Based User Information Satisfaction (Flow) Measurement Model)

  • 정진택
    • 디지털융복합연구
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    • 제6권2호
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    • pp.157-164
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    • 2008
  • The current research utilized as its target population who are current users of web based information system in Korea. The research validated the dimensions by studying he constructs within the context of the web based information system user population. Correlation was found between Flow dimensions retained as components of a ross-Cultural Model. It was determined that these two dimensions-Intrinsic Interest and Control-are significant predictors of user success. The Cross-Cultural Model was validated, and it is therefore suggested as a basis for further study of user success indicators in he cross-cultural enterprise environment.

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경로기반 해법알고리즘을 이용한 동적통행배분모형의 개발 (A ROUTE-BASED SOLUTION ALGORITHM FOR DYNAMIC USER EQUILIBRIUM ASSIGNMENT)

  • Sangjin Han
    • 대한교통학회:학술대회논문집
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    • 대한교통학회 2002년도 제41회 학술발표회논문집
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    • pp.97-139
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    • 2002
  • The aim of the present study is to find a good quality user equilibrium assignments under time varying condition. For this purpose, this study introduces a dynamic network loading method that can maintain correct flow propagation as well as flow conservation, and it develops a novel solution algorithm that does not need evaluation of the objective function by modifying the Schittenhelm (1990)'s algorithm. This novel algorithm turns out to be efficient and convenient compared to the conventional Frank-Wolfe (1956) algorithm because the former finds solutions based on routes rather than links so that it can maintain correct flow propagation intrinsically in the time-varying network conditions. The application of dynamic user equilibrium (DUE) assignment model with this novel solution algorithm to test networks including medium-sized one shows that the present DUE assignment model gives rise to high quality discrete time solutions when we adopt the deterministic queuing model for a link performance function, and we associate flows and costs in a proper way.

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인터넷 티켓팅 시스템의 사용과 만족에 영향을 미치는 요인 (A Study on the Factors Affecting the Use and Satisfaction of Internet Ticketing Systems)

  • 우성화;김경규;장항배;신호경
    • Asia pacific journal of information systems
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    • 제17권3호
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    • pp.1-24
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    • 2007
  • With the development of information technology (IT), various information systems (IS) such as Web-based systems and mobile systems have appeared utilizing different technologies. However, recent studies on IS use and user satisfaction rarely account for technological differences among IS and environmental characteristics where IS are intended to be used. The purpose of this research is to investigate the determinants of the use of Web-based ticketing systems for cultural activities and to empirically validate their relationships. Environmental psychology suggests that human beings respond to external stimuli from environments with their emotions, and their emotional states influence human actions, e.g., IS use in this research. Applying environmental psychology to the use of Web-based systems in the culture and entertainment industry, we propose that web site characteristics first influence a user's internal state of mind (i.e., flow) and then the flow state influences the IS use. Studies related to the state of flow collectively affirm the key role played by the flow construct in shaping individual attitudes and behaviors toward IS. Users' flow states are captured by their shopping enjoyment, perceived behavioral control, and the level of concentration on the IS use. Referring to social presence theory, we have included such web site characteristics as content quality, context of web site, and community quality. In our research model, a second order construct is utilized to represent web site quality, because flow theory suggests that holistic experiences with web-based systems (rather than individual characteristics of the web site) are important in explaining the IS use. Further, we have included trust as another important factor influencing the IS use since business transactions on the web encompass higher uncertainty comparing to offline transactions. In order to test our hypotheses, we have conducted an online survey which results in 1,141 valid responses in the final sample. The data were collected from respondents who have experiences in Internet ticketing systems. Although it was a convenient sample, the sample represents a wide variety of user demographics. Validity and reliability of the research instrument were tested and research hypotheses were examined using PLS Graph 3.0. The results indicate that web site characteristics significantly influence the level of user concentration, user's enjoyment in shopping, and perceived behavioral control. Further, the use of Internet ticketing systems is influenced by users' flow states and trust in the web channel. User satisfaction is turned out to be affected by the use of Internet ticketing systems. Unlike extant research on the relationship between web site characteristics and its use, our study has found that, in the culture and entertainment industry, the impact of web site characteristics on IS use is mediated by a user's flow state. This finding has a practical implication that web site design should include as many features that enhance shopping enjoyment and concentration. Other practical implications of these findings and future research implications are also discussed.

패션 모바일 애플리케이션의 e-서비스 품질이 몰입 및 사용자 만족과 서비스 충성도에 미치는 영향 (Effect of E-Service Quality of Fashion Mobile Applications on Flow, User Satisfaction, and Service Loyalty)

  • 지선영;한상린
    • 서비스연구
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    • 제13권3호
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    • pp.39-56
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    • 2023
  • COVID-19로 인한 오프라인 활동에 대한 제약으로 비대면 상거래인 온라인 쇼핑 거래에 관한 관심과 함께 모바일 애플리케이션의 활용이 더욱 높아지면서 모바일 애플리케이션과 다양한 산업의 결합이 이루어지고 있으며 패션 산업에서도 모바일 애플리케이션을 활용하는 사례가 증가하고 있다. 이에 따라 본 연구에서는 패션 모바일 애플리케이션의 e-서비스 품질이 국내 사용자의 몰입 및 사용자 만족과 서비스 충성도에 미치는 영향에 관해 살펴보았다. 본 연구를 위해서 274명의 에이블리 패션 모바일 애플리케이션을 사용해본 경험이 있는 사람들을 대상으로 한 설문조사를 분석에 활용하여 제시한 가설을 검증하였다. 분석결과, 패션 모바일 애플리케이션의 e-서비스 품질 중 정보성, 반응성은 몰입에 정(+)의 영향을 미치는 것으로 나타났다. 그리고 정보성, 신뢰성, 반응성은 사용자 만족에 정(+)의 영향을 미치는 것인 확인 되었다. 또 몰입은 사용자 만족에 정(+)의 영향을 미치고, 사용자 만족은 서비스 충성도에 정(+)의 영향을 미치는 것으로 나타났다. 그러나 패션 모바일 애플리케이션의 e-서비스 품질 중 신뢰성은 몰입에 정(+)의 영향을 미치지 않았으며, 이용 용이성은 몰입과 사용자 만족에 모두 정(+)의 영향을 미치지 않는 것을 확인하였다. 마지막으로 몰입은 서비스 충성도에 직접적인 정(+)의 영향을 미치지는 않는 것을 확인하였다. 본 연구를 통해서 모바일 기술의 발전과 함께 점점 증가하고 있는 패션 모바일 애플리케이션 사용자들을 위한 관련 기업의 마케팅 전략 수립에 기여할 것을 기대하며 포스트 코로나 시대를 겨냥한 실무적 시사점을 제공하고자 한다.