• Title/Summary/Keyword: User Change

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The Effect of Switching Costs on user Resistance in the Adoption of Open Source Software (오픈소스 소프트웨어 도입 시 전환비용이 사용자 저항에 미치는 영향)

  • Kim, Hee-Woong;Noh, Seung-Eui;Lee, Hyun-Lyung;Kwahk, Kee-Young
    • Information Systems Review
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    • v.11 no.3
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    • pp.125-146
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    • 2009
  • The emergence of open source software(OSS) with its most prominent advantages creates a vast interest among practitioners. A study on Linux, the most well-known OSS, estimated that it would cost as 5.4 billion Euros taking over 73,000 person-years if it had been developed by conventional means. However, Linux has achieved only 0.65 percent of the operating system market for individual users while Microsoft windows family counts for nearly 90 percent of the market. Much of the effort being spent in the development of OSS is going to waste and potential value that OSS can bring to users is not being realized. Adoption of OSS is often accompanied by the discontinuance of existing software that is already in place. If users resist changing, they may not adopt OSS. Using the case of Linux, this study examines user resistance to change from the commercial operating software to the free operating system. This study identifies six sub-types of switching costs (uncertainty, emotional, setup, learning, lost benefit, and sunk costs) and tests their effects on user resistance to change based on a survey of 201 users. The results show that user resistance to change has a negative impact on the adoption of OSS. Further, this study shows that uncertainty and emotional costs have significant effects on user resistance to change. Beyond previous research on technology adoption, this research contributes towards an understanding of the switching costs leading to user resistance to change and offers suggestions to OSS practitioners for developing strategies to improve the adoption of OSS.

A Study of Space Change of User-centered Public LibraryAdapting to Ubiquitous Technology (유비쿼터스 기술을 적용한 이용자 중심의 공공도서관 공간 변화에 대한 연구 - RFID시스템 적용 공공도서관을 중심으로 -)

  • Kim, Keuk-Ki;Jung, Chul-Oh;Kim, Yong-Sung
    • Proceedings of the Korean Institute of Interior Design Conference
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    • 2005.05a
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    • pp.178-181
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    • 2005
  • The development technology is not brought out the change of life style but space. According to the development technology, it is comes to an age of Ubiquitous computing that make the possible intelligent space. Space in public library, too, is necessarily changed according to introduce Ubiquitous technology. This change of space give a benefits to user in public library. Therefore finding solutions for user-centered space in public library is the purpose of this study as making it intelligently and sufficiently.

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A Study on Users' Resistance toward ERP in the Pre-adoption Context (ERP 도입 전 구성원의 저항)

  • Park, Jae-Sung;Cho, Yong-Soo;Koh, Joon
    • Asia pacific journal of information systems
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    • v.19 no.4
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    • pp.77-100
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    • 2009
  • Information Systems (IS) is an essential tool for any organizations. The last decade has seen an increasing body of knowledge on IS usage. Yet, IS often fails because of its misuse or non-use. In general, decisions regarding the selection of a system, which involve the evaluation of many IS vendors and an enormous initial investment, are made not through the consensus of employees but through the top-down decision making by top managers. In situations where the selected system does not satisfy the needs of the employees, the forced use of the selected IS will only result in their resistance to it. Many organizations have been either integrating dispersed legacy systems such as archipelago or adopting a new ERP (Enterprise Resource Planning) system to enhance employee efficiency. This study examines user resistance prior to the adoption of the selected IS or ERP system. As such, this study identifies the importance of managing organizational resistance that may appear in the pre-adoption context of an integrated IS or ERP system, explores key factors influencing user resistance, and investigates how prior experience with other integrated IS or ERP systems may change the relationship between the affecting factors and user resistance. This study focuses on organizational members' resistance and the affecting factors in the pre-adoption context of an integrated IS or ERP system rather than in the context of an ERP adoption itself or ERP post-adoption. Based on prior literature, this study proposes a research model that considers six key variables, including perceived benefit, system complexity, fitness with existing tasks, attitude toward change, the psychological reactance trait, and perceived IT competence. They are considered as independent variables affecting user resistance toward an integrated IS or ERP system. This study also introduces the concept of prior experience (i.e., whether a user has prior experience with an integrated IS or ERP system) as a moderating variable to examine the impact of perceived benefit and attitude toward change in user resistance. As such, we propose eight hypotheses with respect to the model. For the empirical validation of the hypotheses, we developed relevant instruments for each research variable based on prior literature and surveyed 95 professional researchers and the administrative staff of the Korea Photonics Technology Institute (KOPTI). We examined the organizational characteristics of KOPTI, the reasons behind their adoption of an ERP system, process changes caused by the introduction of the system, and employees' resistance/attitude toward the system at the time of the introduction. The results of the multiple regression analysis suggest that, among the six variables, perceived benefit, complexity, attitude toward change, and the psychological reactance trait significantly influence user resistance. These results further suggest that top management should manage the psychological states of their employees in order to minimize their resistance to the forced IS, even in the new system pre-adoption context. In addition, the moderating variable-prior experience was found to change the strength of the relationship between attitude toward change and system resistance. That is, the effect of attitude toward change in user resistance was significantly stronger in those with prior experience than those with no prior experience. This result implies that those with prior experience should be identified and provided with some type of attitude training or change management programs to minimize their resistance to the adoption of a system. This study contributes to the IS field by providing practical implications for IS practitioners. This study identifies system resistance stimuli of users, focusing on the pre-adoption context in a forced ERP system environment. We have empirically validated the proposed research model by examining several significant factors affecting user resistance against the adoption of an ERP system. In particular, we find a clear and significant role of the moderating variable, prior ERP usage experience, in the relationship between the affecting factors and user resistance. The results of the study suggest the importance of appropriately managing the factors that affect user resistance in organizations that plan to introduce a new ERP system or integrate legacy systems. Moreover, this study offers to practitioners several specific strategies (in particular, the categorization of users by their prior usage experience) for alleviating the resistant behaviors of users in the process of the ERP adoption before a system becomes available to them. Despite the valuable contributions of this study, there are also some limitations which will be discussed in this paper to make the study more complete and consistent.

Development of Change Detection Technique Using Time Seriate Remotely Sensed Satellite Images with User Friendly GIS Interface (사용자 중심적 GIS 인터페이스를 이용한 시계열적 원격탐사 영상의 변화탐지 기법의 개발)

  • 양인태;한성만;윤희천;김흥규
    • Journal of the Korean Society of Surveying, Geodesy, Photogrammetry and Cartography
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    • v.22 no.2
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    • pp.151-159
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    • 2004
  • The diversity, expansion of human activity and rapid urbanization make modem society to faced with problems like damage of nature and drain of natural resources. Under these circumstances rapid and accurate change detection techniques, which can detect wide range utilization changes, are needed for efficient management and utilization plan of national territory. In this study to perform change detection from remote sensing images, space analysis technique contained in Geographic Information System is applied. And from this technique, the software. that can execute new change detection algorithm, query, inquiry and analysis, is produced. This software is on the basis of graphic user interface and has many functions such as format conversion, grid calculation, statistical processing, display and reference. In this study, simultaneously change detection for multi-temporal satellite images can be performed and integrated one change image about four different periods was produced. Further more software user can acquire land cover change information for an specific area through querying and questioning about yearly changes. Finally making of every application module for change detection into one window based visual basic program, can be produced user convenience and automatic performances.

End User Online Searching (최종이용자 온라인 탐색)

  • 장우권
    • Proceedings of the Korean Society for Information Management Conference
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    • 1995.08a
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    • pp.45-48
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    • 1995
  • Since the early 1970s online searching has provided end-users with commercial and governmental bibliographic databases by trained intermediaries through the developed Vendor/Agency Systems. Recently, the situation has begun to change. The era of end-user searching is coming. End Users are the “information consumers” as the final user of an IT product or set of information. This study on end-user online searching is presented with the following aspects: development, characterization, training, end user online search services in university libraries, role of the intermediaries and librarians, the future.

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An analysis of the End-User electric power consumption trends using the load curve during international conflict (수용가 부하곡선을 일용한 국제분쟁시 전력사용 행태분석)

  • Son Hak Sig;Kim In Su;Park Yong Uk;Im Sang Kug;Kim Jae Chul
    • Proceedings of the KIEE Conference
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    • summer
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    • pp.165-167
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    • 2004
  • End-user electric power consumption trends shows various load curves dependant on industry, contract, season, day and time. Analysis of end-user electric power consumption trends has a key role to efficiently meet electricity demand. There are several factors of change in electricity demand such as the change of weather, international conflict, and industrial trends during summer. This paper has analyzed the analysis the end-user electric power consumption trends using the load curve during international conflict. We observed that international conflict decreased electric demand by $5.4\%$. This increase is not significant, and therefore we conclude that the international conflict has not greatly affected Korea's electricity demands. This paper provides useful information so as to mon: efficiently perform demand side management.

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Emotion Recognition and Expression System of Robot Based on 2D Facial Image (2D 얼굴 영상을 이용한 로봇의 감정인식 및 표현시스템)

  • Lee, Dong-Hoon;Sim, Kwee-Bo
    • Journal of Institute of Control, Robotics and Systems
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    • v.13 no.4
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    • pp.371-376
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    • 2007
  • This paper presents an emotion recognition and its expression system of an intelligent robot like a home robot or a service robot. Emotion recognition method in the robot is used by a facial image. We use a motion and a position of many facial features. apply a tracking algorithm to recognize a moving user in the mobile robot and eliminate a skin color of a hand and a background without a facial region by using the facial region detecting algorithm in objecting user image. After normalizer operations are the image enlarge or reduction by distance of the detecting facial region and the image revolution transformation by an angel of a face, the mobile robot can object the facial image of a fixing size. And materialize a multi feature selection algorithm to enable robot to recognize an emotion of user. In this paper, used a multi layer perceptron of Artificial Neural Network(ANN) as a pattern recognition art, and a Back Propagation(BP) algorithm as a learning algorithm. Emotion of user that robot recognized is expressed as a graphic LCD. At this time, change two coordinates as the number of times of emotion expressed in ANN, and change a parameter of facial elements(eyes, eyebrows, mouth) as the change of two coordinates. By materializing the system, expressed the complex emotion of human as the avatar of LCD.

Remote Login Authentication Scheme based on Bilinear Pairing and Fingerprint

  • Kumari, Shipra;Om, Hari
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.9 no.12
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    • pp.4987-5014
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    • 2015
  • The bilinear pairing, also known as Weil pairing or Tate pairing, is widely used in cryptography and its properties help to construct cryptographic schemes for different applications in which the security of the transmitted data is a major concern. In remote login authentication schemes, there are two major requirements: i) proving the identity of a user and the server for legitimacy without exposing their private keys and ii) freedom for a user to choose and change his password (private key) efficiently. Most of the existing methods based on the bilinear property have some security breaches due to the lack of features and the design issues. In this paper, we develop a new scheme using the bilinear property of an elliptic point and the biometric characteristics. Our method provides many features along with three major goals. a) Checking the correctness of the password before sending the authentication message, which prevents the wastage of communication cost; b) Efficient password change phase in which the user is asked to give a new password after checking the correctness of the current password without involving the server; c) User anonymity - enforcing the suitability of our scheme for applications in which a user does not want to disclose his identity. We use BAN logic to ensure the mutual authentication and session key agreement properties. The paper provides informal security analysis to illustrate that our scheme resists all the security attacks. Furthermore, we use the AVISPA tool for formal security verification of our scheme.

Mediating Effect of Change Management Activity on the Relationship between the Role of Participants of ERP Implementation and System Performance (ERP 구현의 참여자 역할과 시스템 성과 간의 관계에 있어 변화관리 활동의 매개 효과에 관한 연구)

  • Chang, Hwal-Sik;Oh, Jeong-Eun;Choi, Yoo-Jung;Han, Jung-Hee
    • The Journal of Information Systems
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    • v.16 no.4
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    • pp.75-106
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    • 2007
  • The purpose of this research is to identify a mediating effect of change management activity(CMA) on the relationships between the role of participants of ERP implementation and system performance. In this paper the role of participants are composed of top's management, user's participation, project manager's skill. Also this research organized ERP system performance into the three dimensions(adaptation to the end-user's ERP system, system usage, individual's performance). The major results of this research can be summarized as follow; project manager's role, top management's involvement, and users' participation in ERP project directly affect CMA of system implementation process and have influence system performance through CMA too. CMA also has a positive effect on a series of system performance, that is, adaptation to the end-user's ERP system, system usage, and individual's performance. In conclusion, the role of participants have an considerable influence upon system performance through CMA. This research makes certain that a mediating effect of CMA between the role of participants and system performance exists. Therefore, the companies implementing ERP must consider CMA.

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A study on user Satisfaction of the Junior College Library based on its Characteristics of Space Composition (전문대학도서관의 공간구성 특성에 따른 이용만족도 연구)

  • Lee, Su-Young
    • Journal of the Korean Institute of Educational Facilities
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    • v.24 no.6
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    • pp.37-44
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    • 2017
  • This study is about user satisfaction of the Junior College Library based on its characteristics of space composition. For this, we studied characteristics of space composition targeting the libraries in colleges in Seoul and Gyeonggi-do. First, in case of study of characteristics of space composition for books and library data, student satisfaction for traditional and normal library areas was high. It means that the service based on library areas should start from normal library areas as well as there is a change about space as the type of data in libraries change to electric data and multimedia. Second, If we look at the space for a reader and a user, satisfaction for a normal reading room was high. we can also see that satisfaction for a computer room and a multimedia reading room was not higher but still high. Also, the reason why satisfaction for a multimedia reading room that provides various activities was high was that the complex of a library space is needed to provide users with various activities. Third, in case of space for programme function and meeting, satisfaction for the room of video information and the group study room was high. we can see that user satisfaction for the space got high basically when a user is satisfied with the proper information technology based on interaction Fourth, as a result of variance analysis of 3 spaces of Junior College Library and the services, the size of the space of service does not influence user satisfaction directly. Even the space is small, if it decorates variously like with a lighting for a user, a window seat to meet the nature of users and has specific factors such as space reservation using internet, user satisfaction is high. If we summarise the result of this study, to make user satisfaction for speace in a Junior College Library higher, not just we need to try to make it extend as a educational, a cultural place but we also need to accept the student's requirement that the space also needs to be extend as a complex cultural space.