• Journal of the Korean Society for Library and Information Science
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• v.42 no.2
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• pp.69-85
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• 2008

The purpose of this study is to analyze user satisfaction on scholarly journals and document delivery services(DDS) at foreign journal supporting center, which is founded at K University in 2007. The number of 72 users answered the quality of scholarly journals, and 69 users answered for the DDS survey. For the scholarly journal survey, up-to-date, usability, and expertness were asked, and fastness of DDS and easiness of application procedures were asked for the DDS survey. This study reveals that overall users using or visiting foreign journal supporting center are satisfied with the quality of scholarly journals and DDS.

• Journal of the Korean Society for Library and Information Science
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• v.38 no.3
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• pp.103-118
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• 2004

Much investment has been to improve quality of web service as internet service is in pursuit of equilibrium. Web site of electronic library which offers various information has to be set a new standard for improving users service satisfaction by developing objsctive evaluation system. In this research we acquired standard of evaluation parameter such as contents, design, navigation, feedback, reference, privacy by analyzing domestic web site of electronic library We evaluated constructed model of usability evaluation using AHP(Analytic Hierarchy Process). We develop 'digital library web site evaluation model' based systematic analysis through polling category selected as evaluation guide.

• International Journal of Contents
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• v.11 no.4
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• pp.44-55
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• 2015

There has been a significant paradigm shift in the book industry from print to digital, with the increased use of electronic books (e-books) on e-book readers. The major online booksellers and publishers are devoting their energies to the growth of the e-book market, resulting in an upward spiral in e-book usage, and a resultant increase in the number of downloaded e-books in an e-book reader library. However, there are comparatively few features for e-book management and search in most e-book reader libraries, particularly in smartphone environments. In addition, the user interfaces of e-book management in e-book readers are highly diverse, which has led to major usability issues. In this paper, we analyze user preferences for e-book management and search in the libraries of the five most commonly used e-readers for the Android smartphone platform via a questionnaire survey. Then, we suggest ideal alternatives in addition to user-friendly features based on user preferences for managing e-book libraries, to allow users to more easily browse collections, thereby enhancing the usability of e-book readers.

• Journal of the Korean Institute of Rural Architecture
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• v.18 no.4
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• pp.17-24
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• 2016

Since the users have direct access to search and browse freely, the open access system has been employed to all the usual modern libraries. However, library space shortage problem created by the continuously increasing printed materials caused the degradation of usability and quality of the library space. Open Access system is superior in user convenience but is inferior in space efficiency. Keeping the open access system is considered as one of the reasons of the space shortage problem. Even though the closed access system does not provide free access or easy browsing for the uses, it's space efficiency is much higher than the open access system. The closed access system should be employed as a plan to relieve space shortage problem. Since the closed access system does not allow the public direct access to books, it is very economical. It also provides much better space efficiency with higher book shelving density. In this article, closed access library system models and their characteristics are examined as the reduction plans for the library space shortage problems.

• The Journal of the Korea Contents Association
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• v.11 no.5
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• pp.148-156
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• 2011

Recently, an introduction of the cloud computing causes rapid changes in every aspect of the internet environments including hardware, operating systems, applications, and their services. As the cloud computing environment based on SaaS are being developed to a form in which web platform technology and web cloud services are converged. The digital library system also has been being developed to a service model optimized to SaaS based cloud computing environment, which are different from ASP technology. From the web interface point of view, user customization of the SaaS based cloud computing environment is the most important fact. Therefore, this research work suggests a customized web interface considering usability and accessibility so that enterprises and individual users can be able to do an effortless internet browsing under the cloud computing environment. For this purpose, usability tests were carried out as the user customized web interface design were developed and applied to the LinkSaaS website. This paper work lastly presents an UI environment on which customized interface design for individual users can be formulated.

• Journal of Korean Library and Information Science Society
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• v.53 no.1
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• pp.125-148
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• 2022

This study shows the process of designing and directly developing an online archives exhibition platform using AR (AR online archives exhibition platform) as a method for effectively providing online archives exhibition. Furthermore, the usability of the platform developed for actual users was evaluated. Related literature analysis was conducted to derive the functional requirements of the online archives exhibition platform to be guaranteed by the archives exhibition platform. Based on the derived functional requirements, six development strategies were established for the development of an AR online archives exhibition platform. The specific development of the platform was carried out using the Unity Engine and was based on the development strategy. After that, using the developed platform, 'June Democratic Struggle History Exhibition' was planned based on the collection of the Busan Democratic Park. Based on this, this study attempted to specifically evaluate the possibility of applying the actual exhibition service of the platform. Based on this, this study specifically evaluated the possibility of applying the actual exhibition service of the platform, and the usability of the AR online archives exhibition platform based on user experience (UX) was evaluated through platform demonstration for 35 actual users. According to the evaluation results, there were requirements for supplementation due to the use of advanced technology, but the main opinion was that it will be very positive at this time when untact services are being activated due to the Corona Pandemic.

• Journal of the Korean Society for information Management
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• v.30 no.2
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• pp.169-188
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• 2013

In spite of various efforts to resolve digital divide of people with disabilities, it still has a long way to go because there lack of identifying information needs of people with disabilities and potential users including their family and the related, and integrated information channels such as a portal, and so on. In this context, this study aims at analyzing the users' unique information behavior and evaluating usability of domestic web information services for people with disabilities which are currently serviced. Increasingly, we suggest new functional requirements of building a library portal for people with disabilities.

• Journal of the Korean Society for Library and Information Science
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• v.46 no.2
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• pp.133-156
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• 2012

This study aims to develop and evaluate the authority data-based academic retrieval system that may provide search tools and additional information for search of academic papers with users. To evaluate the usability of authority data-based academic paper search system, this work studied 60 subjects who had experienced the academic paper service to measure their satisfaction on both search efficiency and system usability and additionally analyzed whether the difference between search efficiency and system availability is significant in the experimental search system among user groups. As a result, the authority data-based academic paper search system was analyzed to show a higher search efficiency and user satisfaction than the ordinary system.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.14 no.1
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• pp.173-198
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• 2003

The purpose of this study is to provide suggestions for the design of fashion fields’ websites that can help users conduct their researches. The evaluation criteria were developed and the usability tests of websites in fashion fields were conducted by user groups. In addition, the questionnaires were distributed to user groups in fashion fields to collect data associated with users' information needs and their information use behaviors. Following an analysis, a model of the effective websites design in fashion fields is provided.

• Journal of the Korean Society for information Management
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• v.37 no.4
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• pp.151-179
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• 2020

This study explores the potential of using a library chatbot to improve the non-face-to-face digital reference services for academic library users by designing and implementing a library chatbot. Through data analysis, user needs and library services were analyzed, and a scenario was designed by selecting an appropriate development method. For user-friendly interaction, the personality of the chatbot and user interface was designed to evaluate its usability. In addition, the accuracy was verified through the response accuracy evaluation and performance evaluation of the chatbot, and the effectiveness of the chatbot was evaluated through a user satisfaction survey. In order to manage the operation and maintain service quality, the chatbot is improved by monitoring user-chatbot conversations and reflecting user feedback. Based on these findings, recommendations for designing and implementing a library chatbot were made to help improve library reference services.