• Journal of Internet Computing and Services
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• v.3 no.2
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• pp.109-119
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• 2002

Usability is defined by the effectiveness efficiency and satisfaction with which specified users can achieve a specified goal in the particular environment. This paper is not only to provide a framework for specifying the usability attributes of a product and establishing a comprehensive set of usability criteria, but also to asses usability metrics of the software. The Evaluation Tool for Software Usability are developed based on the properties of the a user interface using ISO standard and general usability principles with product-oriented view. It means that product has attributes contributing to determine the usability. This paper also suggests the way to weight the relative importance of the individual usability item depending on the software categories.

• Journal of Biomedical Engineering Research
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• v.44 no.6
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• pp.428-442
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• 2023

In this study, we have a goal to develop usability evaluation guidelines for heuristic-based artificial intelligence-based Software as a Medical Device (SaMD) in the medical field. We conducted a gap analysis between medical hardware (H/W) and non-medical software (S/W) based on ten heuristic principles. Through severity assessments, we identified 69 evaluation domains and 112 evaluation criteria aligned with the ten heuristic principles. Subsequently, we categorized each evaluation domain into five types, including user safety, data integrity, regulatory compliance, patient therapeutic effectiveness, and user convenience. We proposed usability evaluation guidelines that apply the newly derived heuristic-based Software as a Medical Device (SaMD) evaluation factors to the risk management process. In the discussion, we also have proposed the potential applications of the research findings and directions for future research. We have emphasized the importance of the judicious application of AI technology in the medical field and the evaluation of usability evaluation and offered valuable guidelines for various stakeholders, including medical device manufacturers, healthcare professionals, and regulatory authorities.

• International Journal of Internet, Broadcasting and Communication
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• v.12 no.1
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• pp.27-36
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• 2020

The popularization of smartphones allows people to instantly get the information that they want, through mobile apps, including financial services, movies and public transportation reservations, games and shopping. Furthermore, leisure activities through overseas travel are increasing due to the improvement of the living standards of people. These increases in overseas travel and the use of mobile apps lead to the increased use of mobile travel apps when booking tour packages. Although there are many studies on the usability assessment and user interface improvement for mobile apps, studies on the usability assessment for mobile travel apps are limited. We tested the usability for mobile travel apps to present some suggestions for improvements so that anyone can purchase travel packages easily and simply. We selected the top three mobile travel apps on Rankey.com that have different UIs. The heuristic method was used to evaluate usability. We present a better UI to allow users to use the app functions more easily by analyzing user interaction, ease of learning, readability, efficiency, and satisfaction for the entire use.

• Journal of Information Technology Services
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• v.7 no.4
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• pp.179-198
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• 2008

It is widely known that usability is a critical quality attribute of IT systems. Many studies have developed various methods for finding out usability problems. Usability professionals have emphasized that usability should be integrated into the development life cycle in order to maximize the usability of systems with minimal cost. To achieve this, it is essential to classify usability problems systematically and connect them into the activities of designing user interfaces and tasks. However, there is a lack of framework or method for these two problems and thus remains a challengeable research issue. As a beginning study, this paper proposes a conceptual framework for addressing the two issues. We firstly summarize usability-related studies so far, including usability factors and evaluation methods. Secondly, we review seven approaches to identifying and classifying usability problems. Based on this review and opinions of usability engineers in real industry as well as the review results, this paper proposes a framework comprising three viewpoints, from which more sound classification scheme of usability problems can be inductively developed.

• Journal of the Korea Convergence Society
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• v.12 no.5
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• pp.31-38
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• 2021

Recently, devices that help the general public's urination activity have been developed, but products that take into account the user's urination habits, device functions, and user accessibility are still insufficient. This study conducted a usability evaluation to find user satisfaction and improvement points of products based on smart automatic urine disposer that have convergence and complex functions such as automatic suction functions. There are 21 indicators used in usability evaluation, and were developed based on safety, operability, and satisfaction. As a result, functional satisfaction was high, but in terms of design, problems to be improved such as handles were presented. Therefore, through this study, it was found that the satisfaction of the automatic urine disposer in terms of performance cannot be representative of the product, and the importance of developing usability evaluation index to find product problems.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.32 no.4
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• pp.47-66
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• 2021

The goal of this study is to find ways to improve the open access publication support service platform through the usability evaluation of the publishing manager interface among the AccessON journal repository interfaces, which is an open access publication support service platform. Various documents and cases related to open access publishing and usability evaluation in order to answer three research questions: collection of user experience responses of interface, extraction of issues and improvement points, and analysis and derivation of suggestions for other open access publication support service platforms. Responses to the experience of using the publishing manager interface were collected through surveys and focus group interviews. Combining this, it was possible to present the results of the usability evaluation of the AccessON journal repository interface through various numerical information. The results of the usability evaluation made it possible to propose issues and improvements to the AccessON journal repository manager interface, and finally, it was possible to derive suggestions for the open access academic publishing support service platform to be developed later.

• The Journal of the Korea Contents Association
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• v.21 no.11
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• pp.56-63
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• 2021

To solve the digital divide of the elderly, various institutions are educating how to use various smart devices for the elderly. However, it cannot be expected to have a great effect due to the disadvantages of instructor-to-face education and the learning characteristics of the elderly. Accordingly, educational contents using digital devices using robots for the elderly were developed. In this study, Evaluation Indicators were developed to evaluate the usability of digital education using robots. Also, by using usability evaluation based on the developed Evaluation Indicators, we tried to verify the usability of education using robots and to confirm the possibility of expanding the application area. In order to successfully apply the developing robot technology to various fields, it is essential to verify the usability of contents using robots, and this study on Evaluation Indicators and Evaluation methods is expected to serve as a foundation.

• The Journal of Korean Institute for Practical Engineering Education
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• v.2 no.2
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• pp.157-164
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• 2010

In these days, the frequency in use of senior friendly products including walker, mattress preventing bedsore, etc. is going up by an increase in the elderly population. In the case of the elderly, bad ergonomic design causes some problems in the aspects of usability and safety. In fact, lots of accidents came from using senior friendly products. In this paper, older adults' usability when using senior friendly products was studied through industry-university collaboration. Usability evaluation program was developed to support companies that develop or manufacture a senior-friendly product. Walker and mattress preventing bedsore were evaluated in aspect of its usability and the result were provided to the company.

• Journal of Fashion Business
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• v.18 no.1
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• pp.1-21
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• 2014

This study exceeds the view on the fragmentary fact-finding surveys related to the application of mobile commerce which further develops the evaluation model of fashion mobile commerce website and considers the validity of comprehensive fashion mobile commerce with quality evaluation factors according to the Task-Technology Fit. To fulfill the study objectives, a total of 433 questionnaires are being conducted to the customers with first-hand experience on fashion merchandises through mobile commerce. The judgement sampling method is employed according to the sample population ages from 20s to 30s during two months period. Based on the results of the above-mentioned path analysis, we have observed the following: First, the path relation analysis results show that the M-marketing (M-marketing) between perceived usabilities had effects to the perceived usability and the M-sales had effects to the perceived usability. Second, as seen from the fashion mobile shopping conformance (TTF), the perceived usability, customer satisfaction, and path pipe analysis result conformances between perceived values and immersions have effects of perceived usability, customer satisfaction and perceived value, and thus, indicate that the perceived usability had effects on the customer satisfaction and immersion. Third, the customer satisfaction, perceived value and immersion all have effects on the purchasing intention.

• Journal of the Korean Society for information Management
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• v.21 no.3
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• pp.269-287
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• 2004

The purpose of this study is to present a theoretical framework and practical methodology to extend the scope of Library and Information Science by incorporating the usability evaluation of e-book, which has considerably increased in proportion in the digital library. By sirveying e-book users and through statistical analysis. it was found that rebuilding a set of usabllity evaluation factors for e-books is necessary to activate e-books in the digital libraries. This study inclusively presents a conceptual model of e-book usability evaluation and suggests guidelines for usability principles.